Firmware release notes (re: backup) should be chan...

I have a Nokia E70 variant 2 (US) and have sucessfully upgraded the firmware and now have a mostly working phone. I posted some stuff about this in the smartphone forum, but this is definitely the better place to direct it:
Step 2 of:
http://nokiausa.com/support/software/update_via_pc_1
Directs the user to backup their data using Tools->Memory and backing up to your memory card. I did this, upgraded the firmware and then attempted to restore. Many things were missing/not working/half broken (no contacts, emails came over, but email settings cause messaging app to crash, etc etc).
As far as has been explained to me by Nokia phone support (and from lurking on these message boards) these instructions are not only inadequate, but misleading:
Backup data using the memory application (as I understand it) backs up using the structures of the old firmware and will happily restore that over the (sometimes different) structures of the new firmware. So things that didn't change (in my case sms and email messages) restore fine. But other things (application installation information, contacts, all sorts of settings, etc) will not work correct after the restore.
Can someone from Nokia comment on why this is the suggestion for backing up? Shouldn't there be direction to use the PC Suite (if available) or a 3rd party backup solution?
A phone nokia rep told me that the memory app will likely only restore EVERYTHING properly when used on the same firmware. Is this true?
I had two other posts relating to this
http://discussions.europe.nokia.com/discussions/board/message?board.id=smartphones&message.id=18123#...
http://discussions.europe.nokia.com/discussions/board/message?board.id=smartphones&message.id=18124#...
Nokia History: E70 (2006); 6820 (2005); 3650 (2004); 3595 (2004)

I agree with you completely and I don't understand the reason why Mozilla removed the link to the release notes which used to be on the Help menu. Here's the link you're looking for: http://www.mozilla.com/en-US/firefox/4.0.1/releasenotes/ but I had to use Google to find it.
Even so, you're likely to find a much more detailed info by going to one of the well known security sites like Heiss Security @ http://www.h-online.com/security/news/item/Mozilla-patches-Firefox-and-Thunderbird-1234784.html

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