Firmware update doesn't see Zen Micr

I was updating my firmware (to version 2), and for some reason it hung up during the update. After a reset of the ZM, Creative products refuse to recognize that the ZM is connected. Every time I plugged it in Windows would start installing software, one of which was MTP, which hangs during installation because the ?Device did not respond in a timely manner?.
So I went into the recovery menu, and did a clean up, format, and reloaded the firmware.
Now it'ss the same thing, except I get nothing but the recovery menu. I?ve tried this on two computers now. I plug in the ZM, windows detects it and starts installing software, but Creative products (MediaSource and both firmware updates) don?t recognize that the player is plugged in. Same problem regardless of which USB2 port it is plugged into.
I?ve tried it on WindowsXP SP and Windows 2k3. I?m currently downloading new version of MediaSource for players with v2 installed, but I doubt that will allow me to flash my firmware. Only two hours left on the download......

This is the OP.
I had no luck. I found another topic about this problem here and continued posting there. Basically, I did a complete fresh install of the software and Micro on two different machines, one running Windows 2k3 and the other Windows 2000 Pro. Exact same problem on both. I have opted not to mess with it anymore, since I really don't have the time, and just RMA it back to Newegg. I got the thing to play music during work, not to spend hours looking for answers to a problem on the precious few hours I get off of work.

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I have the same problem. I put the screenshots below and the errors that happen to me.I can not put him the firmware because I do not recognize the device.
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DISPOSITIVO, IMAGEN ACTUAL
http://img528.imageshack.us/img528/3783/dsc0025mv.jpg
EL PORTATIL LO RECONOCE
http://img811.imageshack.us/img811/4323/dsc0026ox.jpg
MUESTRA BATERIA, PULSANDO BOTON DERECHO
http://img546.imageshack.us/img546/4855/dsc0027wj.jpg
ADMINISTRADOR DE DISPOSITIVOS
http://img801.imageshack.us/img801/4501/dsc0028une.jpg
ERROR AL INSTALAR CREATIVE SOURCE
http://img805.imageshack.us/img805/3061/dsc0029io.jpg
http://img208.imageshack.us/img208/9330/dsc0031sn.jpg
http://img545.imageshack.us/img545/7096/dsc0032qg.jpg
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http://img528.imageshack.us/img528/1714/dsc0030qn.jpg
PROGRAMAS DESCARGADOS (pagina oficial creative)
http://img341.imageshack.us/img341/2466/dsc0033oi.jpg
DSC_0025.jpg
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