Firmware update for HP Photsmart 5514 will not install

I cannot install firmware update for HP Photosmart 5514

Hi,
What version of firmware is your printer currently running? The easiest way to find that is to go to the Wrench icon->Tools and then print out a printer status report.
How were you trying to install the update for the printer? With the User interface on the printer or with the downloadable software. 
What error message do you get when it tries to install the update?
I am an Hp Employee.
My posts may not be helpful.
My posts do not reflect the opinions or views of Hewlett-Packard.

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        Performing detection of app deployment type RES Workspace Manager 2014 - Windows Installer (*.msi file)(ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_275fe2ba-560d-4a6d-9ce6-f2c98dc4f21c, revision 2) for system. AppDiscovery 3/19/2015
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    +++ Application not discovered. [AppDT Id: ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_275fe2ba-560d-4a6d-9ce6-f2c98dc4f21c, Revision: 2] AppDiscovery 3/19/2015 10:47:29 AM 2700 (0x0A8C)
    +++ Did not detect app deployment type RES Workspace Manager 2014 - Windows Installer (*.msi file)(ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_275fe2ba-560d-4a6d-9ce6-f2c98dc4f21c, revision 2) for system. AppDiscovery 3/19/2015
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       ActionType - Install will use Content Id: Content_879fade3-5b18-4959-bb2b-bc8a9bed1f71 + Content Version: 1 for AppDT "RES Workspace Manager 2014 - Windows Installer (*.msi file)" [ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_275fe2ba-560d-4a6d-9ce6-f2c98dc4f21c],
    Revision - 2 AppDiscovery 3/19/2015 10:47:30 AM 2700 (0x0A8C)
       ActionType - Install will use Content Id: Content_879fade3-5b18-4959-bb2b-bc8a9bed1f71 + Content Version: 1 for AppDT "RES Workspace Manager 2014 - Windows Installer (*.msi file)" [ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_275fe2ba-560d-4a6d-9ce6-f2c98dc4f21c],
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    +++ Application not discovered. [AppDT Id: ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_6a85e14a-99e1-4c4f-9759-241fbca2a90f, Revision: 2] AppDiscovery 3/19/2015 10:48:02 AM 1828 (0x0724)
    +++ Did not detect app deployment type Adobe Flash Player 11 ActiveX - Windows Installer (*.msi file)(ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_6a85e14a-99e1-4c4f-9759-241fbca2a90f, revision 2) for system. AppDiscovery 3/19/2015
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    +++ Application not discovered. [AppDT Id: ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_6a85e14a-99e1-4c4f-9759-241fbca2a90f, Revision: 2] AppDiscovery 3/19/2015 10:48:03 AM 1828 (0x0724)
    +++ Did not detect app deployment type Adobe Flash Player 11 ActiveX - Windows Installer (*.msi file)(ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_6a85e14a-99e1-4c4f-9759-241fbca2a90f, revision 2) for system. AppDiscovery 3/19/2015
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       ActionType - Install will use Content Id: Content_4a8abdc6-2c2e-4f4c-b2ab-38306ba90425 + Content Version: 1 for AppDT "Adobe Flash Player 11 ActiveX - Windows Installer (*.msi file)" [ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_6a85e14a-99e1-4c4f-9759-241fbca2a90f],
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       ActionType - Install will use Content Id: Content_4a8abdc6-2c2e-4f4c-b2ab-38306ba90425 + Content Version: 1 for AppDT "Adobe Flash Player 11 ActiveX - Windows Installer (*.msi file)" [ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_6a85e14a-99e1-4c4f-9759-241fbca2a90f],
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    Entering ExecQueryAsync for query "select * from CCM_AppDeliveryType where (AppDeliveryTypeId = "ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_cbd491d9-be28-4289-b8de-49e782203d3e" AND Revision = 2)" AppDiscovery 3/19/2015
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        Performing detection of app deployment type Adobe Flash Player 11 Plugin - Windows Installer (*.msi file)(ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_cbd491d9-be28-4289-b8de-49e782203d3e, revision 2) for system. AppDiscovery 3/19/2015
    10:48:13 AM 1828 (0x0724)
    +++ Application not discovered. [AppDT Id: ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_cbd491d9-be28-4289-b8de-49e782203d3e, Revision: 2] AppDiscovery 3/19/2015 10:48:13 AM 1828 (0x0724)
    +++ Did not detect app deployment type Adobe Flash Player 11 Plugin - Windows Installer (*.msi file)(ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_cbd491d9-be28-4289-b8de-49e782203d3e, revision 2) for system. AppDiscovery 3/19/2015
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    Entering ExecQueryAsync for query "select * from CCM_AppDeliveryType where (AppDeliveryTypeId = "ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_cbd491d9-be28-4289-b8de-49e782203d3e" AND Revision = 2)" AppDiscovery 3/19/2015
    10:48:14 AM 1828 (0x0724)
        Performing detection of app deployment type Adobe Flash Player 11 Plugin - Windows Installer (*.msi file)(ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_cbd491d9-be28-4289-b8de-49e782203d3e, revision 2) for system. AppDiscovery 3/19/2015
    10:48:14 AM 1828 (0x0724)
    +++ Application not discovered. [AppDT Id: ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_cbd491d9-be28-4289-b8de-49e782203d3e, Revision: 2] AppDiscovery 3/19/2015 10:48:14 AM 1828 (0x0724)
    +++ Did not detect app deployment type Adobe Flash Player 11 Plugin - Windows Installer (*.msi file)(ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_cbd491d9-be28-4289-b8de-49e782203d3e, revision 2) for system. AppDiscovery 3/19/2015
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       ActionType - Install will use Content Id: Content_0b1e115f-d8cf-4b2a-944e-bdd888c1775e + Content Version: 1 for AppDT "Adobe Flash Player 11 Plugin - Windows Installer (*.msi file)" [ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_cbd491d9-be28-4289-b8de-49e782203d3e],
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    +++ Application not discovered. [AppDT Id: ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_458f8ed0-35a9-40cf-aa79-ada1f6d1a9f3, Revision: 3] AppDiscovery 3/19/2015 10:48:26 AM 1828 (0x0724)
    +++ Did not detect app deployment type Java 1.6u26(ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_458f8ed0-35a9-40cf-aa79-ada1f6d1a9f3, revision 3) for system. AppDiscovery 3/19/2015 10:48:26 AM 1828 (0x0724)
    Entering ExecQueryAsync for query "select * from CCM_AppDeliveryType where (AppDeliveryTypeId = "ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_458f8ed0-35a9-40cf-aa79-ada1f6d1a9f3" AND Revision = 3)" AppDiscovery 3/19/2015
    10:48:27 AM 1828 (0x0724)
        Performing detection of app deployment type Java 1.6u26(ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_458f8ed0-35a9-40cf-aa79-ada1f6d1a9f3, revision 3) for system. AppDiscovery 3/19/2015 10:48:27 AM 1828 (0x0724)
    +++ Application not discovered. [AppDT Id: ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_458f8ed0-35a9-40cf-aa79-ada1f6d1a9f3, Revision: 3] AppDiscovery 3/19/2015 10:48:27 AM 1828 (0x0724)
    +++ Did not detect app deployment type Java 1.6u26(ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_458f8ed0-35a9-40cf-aa79-ada1f6d1a9f3, revision 3) for system. AppDiscovery 3/19/2015 10:48:27 AM 1828 (0x0724)
       ActionType - Install will use Content Id: Content_310e7d49-0dd2-479b-886d-9c822ff214c4 + Content Version: 1 for AppDT "Java 1.6u26" [ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_458f8ed0-35a9-40cf-aa79-ada1f6d1a9f3],
    Revision - 3 AppDiscovery 3/19/2015 10:48:27 AM 1828 (0x0724)
       ActionType - Install will use Content Id: Content_310e7d49-0dd2-479b-886d-9c822ff214c4 + Content Version: 1 for AppDT "Java 1.6u26" [ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_458f8ed0-35a9-40cf-aa79-ada1f6d1a9f3],
    Revision - 3 AppDiscovery 3/19/2015 10:48:27 AM 1828 (0x0724)
    Entering ExecQueryAsync for query "select * from CCM_AppDeliveryType where (AppDeliveryTypeId = "ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_895e6a3a-c99d-4aca-9532-2787767192b9" AND Revision = 5)" AppDiscovery 3/19/2015
    10:49:00 AM 1828 (0x0724)
        Performing detection of app deployment type XMediusFAX 6.5.5.123 (Client) - Windows Installer (*.msi file)(ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_895e6a3a-c99d-4aca-9532-2787767192b9, revision 5) for system. AppDiscovery 3/19/2015
    10:49:00 AM 1828 (0x0724)
    +++ Application not discovered. [AppDT Id: ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_895e6a3a-c99d-4aca-9532-2787767192b9, Revision: 5] AppDiscovery 3/19/2015 10:49:00 AM 1828 (0x0724)
    +++ Did not detect app deployment type XMediusFAX 6.5.5.123 (Client) - Windows Installer (*.msi file)(ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_895e6a3a-c99d-4aca-9532-2787767192b9, revision 5) for system. AppDiscovery 3/19/2015
    10:49:00 AM 1828 (0x0724)
    Entering ExecQueryAsync for query "select * from CCM_AppDeliveryType where (AppDeliveryTypeId = "ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_895e6a3a-c99d-4aca-9532-2787767192b9" AND Revision = 5)" AppDiscovery 3/19/2015
    10:49:01 AM 1828 (0x0724)
        Performing detection of app deployment type XMediusFAX 6.5.5.123 (Client) - Windows Installer (*.msi file)(ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_895e6a3a-c99d-4aca-9532-2787767192b9, revision 5) for system. AppDiscovery 3/19/2015
    10:49:01 AM 1828 (0x0724)
    +++ Application not discovered. [AppDT Id: ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_895e6a3a-c99d-4aca-9532-2787767192b9, Revision: 5] AppDiscovery 3/19/2015 10:49:01 AM 1828 (0x0724)
    +++ Did not detect app deployment type XMediusFAX 6.5.5.123 (Client) - Windows Installer (*.msi file)(ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_895e6a3a-c99d-4aca-9532-2787767192b9, revision 5) for system. AppDiscovery 3/19/2015
    10:49:01 AM 1828 (0x0724)
       ActionType - Install will use Content Id: Content_0ea10922-95d6-4751-a3da-3dab19e70fa4 + Content Version: 1 for AppDT "XMediusFAX 6.5.5.123 (Client) - Windows Installer (*.msi file)" [ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_895e6a3a-c99d-4aca-9532-2787767192b9],
    Revision - 5 AppDiscovery 3/19/2015 10:49:01 AM 1828 (0x0724)
       ActionType - Install will use Content Id: Content_0ea10922-95d6-4751-a3da-3dab19e70fa4 + Content Version: 1 for AppDT "XMediusFAX 6.5.5.123 (Client) - Windows Installer (*.msi file)" [ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_895e6a3a-c99d-4aca-9532-2787767192b9],
    Revision - 5 AppDiscovery 3/19/2015 10:49:01 AM 1828 (0x0724)
    Entering ExecQueryAsync for query "select * from CCM_AppDeliveryType where (AppDeliveryTypeId = "ScopeId_07BE00
    AppEnforce.log
    +++ Starting Install enforcement for App DT "Bomgar Jump Client support.it.regionalhealth.com - Windows Installer (*.msi file)" ApplicationDeliveryType - ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_5738f40c-64f5-4595-a80e-dd0bc94d19fa,
    Revision - 2, ContentPath - C:\WINDOWS\ccmcache\1, Execution Context - System AppEnforce 3/19/2015 10:47:21 AM 2700 (0x0A8C)
        A user is not logged on to the system. AppEnforce 3/19/2015 10:47:23 AM 2700 (0x0A8C)
        Performing detection of app deployment type Bomgar Jump Client support.it.regionalhealth.com - Windows Installer (*.msi file)(ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_5738f40c-64f5-4595-a80e-dd0bc94d19fa, revision 2) for
    system. AppEnforce 3/19/2015 10:47:23 AM 2700 (0x0A8C)
    +++ Application not discovered. [AppDT Id: ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_5738f40c-64f5-4595-a80e-dd0bc94d19fa, Revision: 2] AppEnforce 3/19/2015 10:47:23 AM 2700 (0x0A8C)
        App enforcement environment:
     Context: Machine
     Command line: msiexec /i bomgar-scc-win32.msi KEY_INFO=w0idc3016z65w85xd8xeh5g6dh6ggx5dwyfz5g7c40jc90
     Allow user interaction: No
     UI mode: 0
     User token: null
     Session Id: 4294967295
     Content path: C:\WINDOWS\ccmcache\1
     Working directory:  AppEnforce 3/19/2015 10:47:23 AM 2700 (0x0A8C)
        Prepared working directory: C:\WINDOWS\ccmcache\1 AppEnforce 3/19/2015 10:47:23 AM 2700 (0x0A8C)
    Found executable file msiexec with complete path C:\WINDOWS\system32\msiexec.exe AppEnforce 3/19/2015 10:47:23 AM 2700 (0x0A8C)
        Prepared command line: "C:\WINDOWS\system32\msiexec.exe" /i bomgar-scc-win32.msi KEY_INFO=w0idc3016z65w85xd8xeh5g6dh6ggx5dwyfz5g7c40jc90 /qn AppEnforce 3/19/2015 10:47:23 AM 2700 (0x0A8C)
    Valid MSI Package path = C:\WINDOWS\ccmcache\1\bomgar-scc-win32.msi AppEnforce 3/19/2015 10:47:23 AM 2700 (0x0A8C)
        Advertising MSI package [C:\WINDOWS\ccmcache\1\bomgar-scc-win32.msi] to the system. AppEnforce 3/19/2015 10:47:23 AM 2700 (0x0A8C)
        Executing Command line: "C:\WINDOWS\system32\msiexec.exe" /i bomgar-scc-win32.msi KEY_INFO=w0idc3016z65w85xd8xeh5g6dh6ggx5dwyfz5g7c40jc90 /qn with system context AppEnforce 3/19/2015 10:47:23 AM 2700 (0x0A8C)
        Working directory C:\WINDOWS\ccmcache\1 AppEnforce 3/19/2015 10:47:23 AM 2700 (0x0A8C)
        Post install behavior is BasedOnExitCode AppEnforce 3/19/2015 10:47:23 AM 2700 (0x0A8C)
        Waiting for process 3536 to finish.  Timeout = 120 minutes. AppEnforce 3/19/2015 10:47:23 AM 2700 (0x0A8C)
        Process 3536 terminated with exitcode: 0 AppEnforce 3/19/2015 10:47:23 AM 2700 (0x0A8C)
        Looking for exit code 0 in exit codes table... AppEnforce 3/19/2015 10:47:23 AM 2700 (0x0A8C)
        Matched exit code 0 to a Success entry in exit codes table. AppEnforce 3/19/2015 10:47:23 AM 2700 (0x0A8C)
    Failed to update MSI source list. Error code = 0x80004001 AppEnforce 3/19/2015 10:47:23 AM 2700 (0x0A8C)
    Failed to update msi source list, error 0x80004001 AppEnforce 3/19/2015 10:47:23 AM 2700 (0x0A8C)
        Performing detection of app deployment type Bomgar Jump Client support.it.regionalhealth.com - Windows Installer (*.msi file)(ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_5738f40c-64f5-4595-a80e-dd0bc94d19fa, revision 2) for
    system. AppEnforce 3/19/2015 10:47:23 AM 2700 (0x0A8C)
    +++ Discovered application [AppDT Id: ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_5738f40c-64f5-4595-a80e-dd0bc94d19fa, Revision: 2] AppEnforce 3/19/2015 10:47:23 AM 2700 (0x0A8C)
    ++++++ App enforcement completed (2 seconds) for App DT "Bomgar Jump Client support.it.regionalhealth.com - Windows Installer (*.msi file)" [ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_5738f40c-64f5-4595-a80e-dd0bc94d19fa],
    Revision: 2, User SID: ] ++++++ AppEnforce 3/19/2015 10:47:23 AM 2700 (0x0A8C)
    +++ Starting Install enforcement for App DT "RES Workspace Manager 2014 - Windows Installer (*.msi file)" ApplicationDeliveryType - ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_275fe2ba-560d-4a6d-9ce6-f2c98dc4f21c, Revision
    - 2, ContentPath - C:\WINDOWS\ccmcache\2, Execution Context - System AppEnforce 3/19/2015 10:47:35 AM 2700 (0x0A8C)
        A user is not logged on to the system. AppEnforce 3/19/2015 10:47:36 AM 2700 (0x0A8C)
        Performing detection of app deployment type RES Workspace Manager 2014 - Windows Installer (*.msi file)(ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_275fe2ba-560d-4a6d-9ce6-f2c98dc4f21c, revision 2) for system. AppEnforce 3/19/2015
    10:47:36 AM 2700 (0x0A8C)
    +++ Application not discovered. [AppDT Id: ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_275fe2ba-560d-4a6d-9ce6-f2c98dc4f21c, Revision: 2] AppEnforce 3/19/2015 10:47:36 AM 2700 (0x0A8C)
        App enforcement environment:
     Context: Machine
     Command line: msiexec /i "RES-WM-2014.msi" TRANSFORMS=WM-2014.mst /q
     Allow user interaction: No
     UI mode: 0
     User token: null
     Session Id: 4294967295
     Content path: C:\WINDOWS\ccmcache\2
     Working directory:  AppEnforce 3/19/2015 10:47:36 AM 2700 (0x0A8C)
        Prepared working directory: C:\WINDOWS\ccmcache\2 AppEnforce 3/19/2015 10:47:36 AM 2700 (0x0A8C)
    Found executable file msiexec with complete path C:\WINDOWS\system32\msiexec.exe AppEnforce 3/19/2015 10:47:36 AM 2700 (0x0A8C)
        Prepared command line: "C:\WINDOWS\system32\msiexec.exe" /i "RES-WM-2014.msi" TRANSFORMS=WM-2014.mst /q /qn AppEnforce 3/19/2015 10:47:36 AM 2700 (0x0A8C)
    Valid MSI Package path = C:\WINDOWS\ccmcache\2\RES-WM-2014.msi AppEnforce 3/19/2015 10:47:36 AM 2700 (0x0A8C)
        Advertising MSI package [C:\WINDOWS\ccmcache\2\RES-WM-2014.msi] to the system. AppEnforce 3/19/2015 10:47:36 AM 2700 (0x0A8C)
        Executing Command line: "C:\WINDOWS\system32\msiexec.exe" /i "RES-WM-2014.msi" TRANSFORMS=WM-2014.mst /q /qn with system context AppEnforce 3/19/2015 10:47:36 AM 2700 (0x0A8C)
        Working directory C:\WINDOWS\ccmcache\2 AppEnforce 3/19/2015 10:47:36 AM 2700 (0x0A8C)
        Post install behavior is BasedOnExitCode AppEnforce 3/19/2015 10:47:36 AM 2700 (0x0A8C)
        Waiting for process 2936 to finish.  Timeout = 15 minutes. AppEnforce 3/19/2015 10:47:36 AM 2700 (0x0A8C)
        Process 2936 terminated with exitcode: 0 AppEnforce 3/19/2015 10:47:59 AM 2700 (0x0A8C)
        Looking for exit code 0 in exit codes table... AppEnforce 3/19/2015 10:47:59 AM 2700 (0x0A8C)
        Matched exit code 0 to a Success entry in exit codes table. AppEnforce 3/19/2015 10:47:59 AM 2700 (0x0A8C)
    Failed to update MSI source list. Error code = 0x80004001 AppEnforce 3/19/2015 10:47:59 AM 2700 (0x0A8C)
    Failed to update msi source list, error 0x80004001 AppEnforce 3/19/2015 10:47:59 AM 2700 (0x0A8C)
        Performing detection of app deployment type RES Workspace Manager 2014 - Windows Installer (*.msi file)(ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_275fe2ba-560d-4a6d-9ce6-f2c98dc4f21c, revision 2) for system. AppEnforce 3/19/2015
    10:47:59 AM 2700 (0x0A8C)
    +++ Discovered application [AppDT Id: ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_275fe2ba-560d-4a6d-9ce6-f2c98dc4f21c, Revision: 2] AppEnforce 3/19/2015 10:47:59 AM 2700 (0x0A8C)
    ++++++ App enforcement completed (24 seconds) for App DT "RES Workspace Manager 2014 - Windows Installer (*.msi file)" [ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_275fe2ba-560d-4a6d-9ce6-f2c98dc4f21c], Revision:
    2, User SID: ] ++++++ AppEnforce 3/19/2015 10:47:59 AM 2700 (0x0A8C)
    +++ Starting Install enforcement for App DT "Adobe Flash Player 11 ActiveX - Windows Installer (*.msi file)" ApplicationDeliveryType - ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_6a85e14a-99e1-4c4f-9759-241fbca2a90f, Revision
    - 2, ContentPath - C:\WINDOWS\ccmcache\3, Execution Context - System AppEnforce 3/19/2015 10:48:05 AM 1828 (0x0724)
        A user is not logged on to the system. AppEnforce 3/19/2015 10:48:07 AM 1828 (0x0724)
        Performing detection of app deployment type Adobe Flash Player 11 ActiveX - Windows Installer (*.msi file)(ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_6a85e14a-99e1-4c4f-9759-241fbca2a90f, revision 2) for system. AppEnforce 3/19/2015
    10:48:07 AM 1828 (0x0724)
    +++ Application not discovered. [AppDT Id: ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_6a85e14a-99e1-4c4f-9759-241fbca2a90f, Revision: 2] AppEnforce 3/19/2015 10:48:07 AM 1828 (0x0724)
        App enforcement environment:
     Context: Machine
     Command line: msiexec /i "install_flash_player_11_active_x.msi" /q
     Allow user interaction: No
     UI mode: 0
     User token: null
     Session Id: 4294967295
     Content path: C:\WINDOWS\ccmcache\3
     Working directory:  AppEnforce 3/19/2015 10:48:07 AM 1828 (0x0724)
        Prepared working directory: C:\WINDOWS\ccmcache\3 AppEnforce 3/19/2015 10:48:07 AM 1828 (0x0724)
    Found executable file msiexec with complete path C:\WINDOWS\system32\msiexec.exe AppEnforce 3/19/2015 10:48:07 AM 1828 (0x0724)
        Prepared command line: "C:\WINDOWS\system32\msiexec.exe" /i "install_flash_player_11_active_x.msi" /q /qn AppEnforce 3/19/2015 10:48:07 AM 1828 (0x0724)
    Valid MSI Package path = C:\WINDOWS\ccmcache\3\install_flash_player_11_active_x.msi AppEnforce 3/19/2015 10:48:07 AM 1828 (0x0724)
        Advertising MSI package [C:\WINDOWS\ccmcache\3\install_flash_player_11_active_x.msi] to the system. AppEnforce 3/19/2015 10:48:07 AM 1828 (0x0724)
        Executing Command line: "C:\WINDOWS\system32\msiexec.exe" /i "install_flash_player_11_active_x.msi" /q /qn with system context AppEnforce 3/19/2015 10:48:07 AM 1828 (0x0724)
        Working directory C:\WINDOWS\ccmcache\3 AppEnforce 3/19/2015 10:48:07 AM 1828 (0x0724)
        Post install behavior is NoAction AppEnforce 3/19/2015 10:48:07 AM 1828 (0x0724)
        Waiting for process 2360 to finish.  Timeout = 120 minutes. AppEnforce 3/19/2015 10:48:07 AM 1828 (0x0724)
        Process 2360 terminated with exitcode: 0 AppEnforce 3/19/2015 10:48:10 AM 1828 (0x0724)
        Looking for exit code 0 in exit codes table... AppEnforce 3/19/2015 10:48:10 AM 1828 (0x0724)
        No action needed after successful enforcement AppEnforce 3/19/2015 10:48:10 AM 1828 (0x0724)
    Failed to update MSI source list. Error code = 0x80004001 AppEnforce 3/19/2015 10:48:10 AM 1828 (0x0724)
    Failed to update msi source list, error 0x80004001 AppEnforce 3/19/2015 10:48:10 AM 1828 (0x0724)
        Performing detection of app deployment type Adobe Flash Player 11 ActiveX - Windows Installer (*.msi file)(ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_6a85e14a-99e1-4c4f-9759-241fbca2a90f, revision 2) for system. AppEnforce 3/19/2015
    10:48:10 AM 1828 (0x0724)
    +++ Discovered application [AppDT Id: ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_6a85e14a-99e1-4c4f-9759-241fbca2a90f, Revision: 2] AppEnforce 3/19/2015 10:48:10 AM 1828 (0x0724)
    ++++++ App enforcement completed (4 seconds) for App DT "Adobe Flash Player 11 ActiveX - Windows Installer (*.msi file)" [ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_6a85e14a-99e1-4c4f-9759-241fbca2a90f], Revision:
    2, User SID: ] ++++++ AppEnforce 3/19/2015 10:48:10 AM 1828 (0x0724)
    +++ Starting Install enforcement for App DT "Adobe Flash Player 11 Plugin - Windows Installer (*.msi file)" ApplicationDeliveryType - ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_cbd491d9-be28-4289-b8de-49e782203d3e, Revision
    - 2, ContentPath - C:\WINDOWS\ccmcache\4, Execution Context - System AppEnforce 3/19/2015 10:48:17 AM 1828 (0x0724)
        A user is not logged on to the system. AppEnforce 3/19/2015 10:48:19 AM 1828 (0x0724)
        Performing detection of app deployment type Adobe Flash Player 11 Plugin - Windows Installer (*.msi file)(ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_cbd491d9-be28-4289-b8de-49e782203d3e, revision 2) for system. AppEnforce 3/19/2015
    10:48:19 AM 1828 (0x0724)
    +++ Application not discovered. [AppDT Id: ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_cbd491d9-be28-4289-b8de-49e782203d3e, Revision: 2] AppEnforce 3/19/2015 10:48:19 AM 1828 (0x0724)
        App enforcement environment:
     Context: Machine
     Command line: msiexec /i "install_flash_player_11_plugin.msi" /q
     Allow user interaction: No
     UI mode: 0
     User token: null
     Session Id: 4294967295
     Content path: C:\WINDOWS\ccmcache\4
     Working directory:  AppEnforce 3/19/2015 10:48:19 AM 1828 (0x0724)
        Prepared working directory: C:\WINDOWS\ccmcache\4 AppEnforce 3/19/2015 10:48:19 AM 1828 (0x0724)
    Found executable file msiexec with complete path C:\WINDOWS\system32\msiexec.exe AppEnforce 3/19/2015 10:48:19 AM 1828 (0x0724)
        Prepared command line: "C:\WINDOWS\system32\msiexec.exe" /i "install_flash_player_11_plugin.msi" /q /qn AppEnforce 3/19/2015 10:48:19 AM 1828 (0x0724)
    Valid MSI Package path = C:\WINDOWS\ccmcache\4\install_flash_player_11_plugin.msi AppEnforce 3/19/2015 10:48:19 AM 1828 (0x0724)
        Advertising MSI package [C:\WINDOWS\ccmcache\4\install_flash_player_11_plugin.msi] to the system. AppEnforce 3/19/2015 10:48:19 AM 1828 (0x0724)
        Executing Command line: "C:\WINDOWS\system32\msiexec.exe" /i "install_flash_player_11_plugin.msi" /q /qn with system context AppEnforce 3/19/2015 10:48:19 AM 1828 (0x0724)
        Working directory C:\WINDOWS\ccmcache\4 AppEnforce 3/19/2015 10:48:19 AM 1828 (0x0724)
        Post install behavior is NoAction AppEnforce 3/19/2015 10:48:19 AM 1828 (0x0724)
        Waiting for process 3072 to finish.  Timeout = 120 minutes. AppEnforce 3/19/2015 10:48:19 AM 1828 (0x0724)
        Process 3072 terminated with exitcode: 0 AppEnforce 3/19/2015 10:48:23 AM 1828 (0x0724)
        Looking for exit code 0 in exit codes table... AppEnforce 3/19/2015 10:48:23 AM 1828 (0x0724)
        No action needed after successful enforcement AppEnforce 3/19/2015 10:48:23 AM 1828 (0x0724)
    Failed to update MSI source list. Error code = 0x80004001 AppEnforce 3/19/2015 10:48:23 AM 1828 (0x0724)
    Failed to update msi source list, error 0x80004001 AppEnforce 3/19/2015 10:48:23 AM 1828 (0x0724)
        Performing detection of app deployment type Adobe Flash Player 11 Plugin - Windows Installer (*.msi file)(ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_cbd491d9-be28-4289-b8de-49e782203d3e, revision 2) for system. AppEnforce 3/19/2015
    10:48:23 AM 1828 (0x0724)
    +++ Discovered application [AppDT Id: ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_cbd491d9-be28-4289-b8de-49e782203d3e, Revision: 2] AppEnforce 3/19/2015 10:48:23 AM 1828 (0x0724)
    ++++++ App enforcement completed (5 seconds) for App DT "Adobe Flash Player 11 Plugin - Windows Installer (*.msi file)" [ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_cbd491d9-be28-4289-b8de-49e782203d3e], Revision:
    2, User SID: ] ++++++ AppEnforce 3/19/2015 10:48:23 AM 1828 (0x0724)
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        Performing detection of app deployment type Java 1.6u26(ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_458f8ed0-35a9-40cf-aa79-ada1f6d1a9f3, revision 3) for system. AppEnforce 3/19/2015 10:48:31 AM 1828 (0x0724)
    +++ Application not discovered. [AppDT Id: ScopeId_07BE0050-1DAB-4F0B-BE99-524582FE38AF/DeploymentType_458f8ed0-35a9-40cf-aa79-ada1f6d1a9f3, Revision: 3] AppEnforce 3/19/2015 10:48:31 AM 1828 (0x0724)
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        Prepared working directory: C:\WINDOWS\ccmcache\5 AppEnforce 3/19/2015 10:48:31 AM 1828 (0x0724)
        Prepared command line: "C:\WINDOWS\ccmcache\5\jre-6u26-windows-i586.exe" /s IEXPLORER=1 AppEnforce 3/19/2015 10:48:31 AM 1828 (0x0724)
        Executing Command line: "C:\WINDOWS\ccmcache\5\jre-6u26-windows-i586.exe" /s IEXPLORER=1 with system context AppEnforce 3/19/2015 10:48:31 AM 1828 (0x0724)
        Working directory C:\WINDOWS\ccmcache\5 AppEnforce 3
    Unless someone knows of a Hotfix or an idea how to resolve this I will have to open a ticket with CSR, but would like to avoid that.
    Thanks for your time.

    Not sure if this is what you are seeing:
    http://myitforum.com/myitforumwp/2015/02/02/cu4-for-configmgr-2012-r2-released-pesky-apps-in-osd-bug-squashed/
    But I would recommend getting to CU4 for R2 as soon as you can.
    Jeff
    The issue being described is different compared to what I am experiencing, but I guess ill move to CU4 tonight.

  • Your current updates are causing problems and will not install correctly how do we stop it

    the security update you currently have causes problems with other software and does not install at all. Current corrections the entire pc has to be set back to a restore date to remove it

    Hi;
    I apologize about your not being able to reply to my response in the Payments sub-forum, thanks for re-posting here.
    I forwarded your issue to a Support team that will take care of it.  If you could send me a good contact phone # via email to [email protected] I will give that to the Support team so they have a few ways to contact you.  Please also include the AdobeID for both accounts so they know what all to look at.
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  • IMac G5 stops updating at 10.4.10, will not install any newer update/itunes

    My first post, let's make it a good one. I have two macs so I fell behind on updating this iMac due to a poor iternet connection. Now that I have a solid internet connection, I can't update it!
    About my iMac:
    Machine Name: iMac G5
    Machine Model: PowerMac12,1
    CPU Type: PowerPC G5 (3.1)
    Number Of CPUs: 1
    CPU Speed: 2.1 GHz
    L2 Cache (per CPU): 512 KB
    Memory: 512 MB
    Bus Speed: 700 MHz
    Boot ROM Version: 5.2.6f1
    Macintosh HD:
    Capacity: 233.64 GB
    Available: 174.74 GB
    Everything I find just seems to go womp, womp, woommppp in my face. I have verified and repaired both the disk & permissions, cleaned up cache files, validated preference files... all to no avail.
    Please help, what can I do to install 10.4.11? I believe I am behind on updating my airport as well. Probably everything that could be updated. DEFINTELY security updates.

    Hi urboyruru and welcome to the forums!
    The following is a general guide to safe updating, so some of it may be redundant for you, but as we have the same model iMac I feel qualified to speak!
    I would install the 10.4.11 combo updater first, then all the others. Note: just do one update at a time.
    There are no guarantees, but following this procedure when installing updates and upgrades on your Mac, or even re-installing them, will go a long way towards avoiding unpleasant after effects and ‘post-update stress disorder’.
    It is also worth noting that it is an extreme rarity for updates to cause upsets to your system, as they have all been extensively beta-tested, but they may well reveal pre-existing ones, particularly those of which you may have been unaware. If you are actually aware of any glitches, make sure they are fixed before proceeding further.
    So before you do anything else:
    If you can, make a full backup first.
    Turn off sleep mode for both screen and hard disk.
    Disconnect all peripherals except your keyboard and mouse.
    1. Repair Permissions (in Disk Utility)
    2. Verify the state of your hard disk using Disk Utility. If any faults are reported, restart from your install disk (holding down the C key), go to Disk Utility, and repair your startup disk. Restart again to get back to your startup disk.
    At least you can now be reasonably certain that your system does not contain any obvious faults that might cause an update/upgrade to fail.
    3. Download the correct version of the COMBO update from the Apple download site. If your car runs on gasoline you would not want to fill the tank with diesel, so don’t try to install the PPC updater on an Intel Mac!
    The 10.4.11 Combo Updater for PPC Macs is here: http://www.apple.com/downloads/macosx/apple/macosx_updates/macosx10411comboupdat eppc.html
    And for Intel Macs: http://www.apple.com/downloads/macosx/apple/macosx_updates/macosx10411comboupdat eintel.html
    If you prefer to download updates via Software Update in the Apple menu (which would ensure that the correct version for your Mac was being downloaded), it is not recommended to allow SU to install major (or even minor) updates automatically. Set Software Update to just download the updater without immediately installing it. There is always the possibility that the combined download and install (which can be a lengthy process) might be interrupted by a power outage or your cat walking across the keyboard, and an interrupted install will almost certainly cause havoc. Once it is downloaded, you can install at a time that suits you. You should make a backup copy of the updater on a CD in case you ever need a reinstall.
    More information on using Software Updater here:
    http://support.apple.com/kb/HT1338
    Using the Combo updater ensures that all system files changed since the original 10.4.0 are included, and any that may have been missed out or subsequently damaged will be repaired. The Delta updater, although a temptingly smaller download, only takes you from the previous version to the new one, i.e. for example from 10.4.10 to 10.4.11. Software Update will generally download the Delta updater only. The preferable Combo updater needs to be downloaded from Apple's download site.
    Now proceed as follows:
    4. Close all applications.
    5. Unplug all peripherals except your keyboard and mouse.
    6. Install the update/upgrade. Do not under any circumstances interrupt this procedure. Do not do anything else on your computer while it is installing. Be patient.
    7. When it ask for a restart to complete the installation, click restart. This can take longer than normal, there are probably thousands of files to overwrite and place in the correct location. Do nothing while this is going on.
    8. Once your Mac is awake, repair permissions again, and you should be good to go!
    If your Mac seems slightly sluggish or ‘different’, perform a second restart. It can’t hurt and is sometimes efficacious!
    9. Open a few of your most used applications and check that all is OK. In this connection please remember that not all manufacturers of third party applications and plug-ins, add-ons, haxies etc, will have had time to do any necessary rewrites to their software to make them compliant with the latest version of your operating system. Give them a weeks or two while you regularly check their websites for updates. This applies particularly to plug-ins for Safari 3.
    N.B. Do not attempt to install two different updates at the same time as each may have different routines and requirements. Follow the above recommendations for each update in turn.
    Lastly, Apple's own article on the subject of Software Update may also be useful reading:
    http://docs.info.apple.com/article.html?artnum=106695
    If you are updating Safari (or just have):
    Input Managers from third parties can do as much harm as good. They use a security loophole to reach right into your applications' code and change that code as the application starts up. If you have installed an OS update and Safari is crashing, the very first thing to do is clear out your InputManagers folders (both in your own Library and in the top-level /Library), log out and log back in, and try again.
    So, disable all third party add-ons before updating Safari, as they may not have been updated yet for the new version. Add them back one by one. If something goes awry, remove it again and check on the software manufacturer's website for news of an update to match your version of Safari. Remember: Tiger up to 10.4.10 used Safari 2.0.4 or, if you downloaded it, Safari 3.0.3 beta. Safari 10.4.11 used Safari 3.0.4 which was not a beta. If Safari 3.1.2 on 10.4.11 is not the fastest browser you have ever used, then something is wrong!
    Moreover, trying to revert to Safari 3.0.4 (or worse still, version 2) when running 10.4.11 or 10.5 can have repercussions, as Safari 3.1.1 uses a completely different webkit on which other applications like iChat, Mail and Dashboard Widgets etc also rely, and may entail you having to reinstall an earlier operating system.
    Most errors reported here after an update are due to an unrepaired or undetected inherent fault in the system, and/or a third party ad-on. Two such add-on that have been frequently mentioned here for causing such problems are Piclens and Pithhelmet. If you have them, trash them.
    Additional tips on software installation here:
    http://docs.info.apple.com/article.html?artnum=106692
    To reiterate, Input Managers reach right into an application and alter its code. This puts the behavior of the affected application outside the control and responsibility of its developers: a recipe for problems. That's not to say that issues absolutely will ensue as a result of Input Managers, but you, as a user, must decide. If the functionality of a specific Input Manager or set thereof is really important to you, you may well choose to assume the associated risk.
    Again, the advice is to remove all Input Managers from the following directories:
    • /Library/InputManagers
    • ~/Library/InputManagers
    especially prior to system updates (they can always be added back one-by-one later).

  • App Store icon show update for apps that i did not install.

    Hi, i seriously jammed with my head, my appstore show that there an update for this angry bird icon, but when i checked, i did not install any angry bird games on my macbook. how do i resolve this?

    It's quite likely that your son is making in-app purchases. Many free or inexpensive games offer additional features - levels, coins, tools, weapons, etc. - that are purchased from within the game, and these purchases can be quite expensive or can add up very quickly. Check your Purchase History for your iTunes Store account; such purchases would be reflected there. If they are, then ask your son about this. There may be no fraud at all.
    To prevent such unauthorized purchases from within an app, set the Restrictions on your son's iPhone to turn off In-App purchasing and, I'd recommend, to  the "immediate" setting for requiring a password for purchasing.
    Regards.

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