Firmware update in iTunes 7

I have been trying to upload the software on my ipod video. In iTunes 7 it informs me that an update is available for my iPod but when I click on download and install update iTunes tells me that I am not connected to the internet, but I clearly am. I can download podcasts and songs but it just seems to be when I try to get the update it gives the no internet connection error. This has me baffled. Has anyone else had this problem in iTunes 7?

replying to clintjc
In iTunes 7 it informs me that an update is available for my iPod but when I click on download and install update iTunes tells me that I am not connected to the internet, but I clearly am.
perhaps try the technique Kirk describes in this thread:
http://discussions.apple.com/thread.jspa?messageID=3111505

Similar Messages

Downloading Firmware update without iTunes...

Hi,
I live in a country with very bad internet... I have an iPad 3 and whenever I try to update to iOS6 with iTunes it always ends in network problems... I've tried it 3 times already and two of those times I got to 90% of the download and then I got a internet oscilation and for a couple of minutes the internet was gone. Thing is the iTunes doesn't have a resume feature... if the download wasn't finished you have to download everything again.
I have searched the internet and saw that there is a way to download the firmware files with a normal download manager and then use iTunes to update the iPad. Where can I find these files and which one do I need?
I have an iPad 3 Wifi + Cellular and not locked to a network.
Thanks!!
PS: please think about putting the pause/resume feature in the next updates of iTunes....

Links for the iPad 3 :
iPad 3 gsm/sim card
iPad 3 cdma (i.e. US Verizon model)
When it's finished downloading, in your computer's iTunes press and hold the shift key on Windows (command key on Mac) when clicking the Check For Updates button which should let you navigate to the downloaded file.
In terms of a pause/resume feature, these are user-to-user forums, you are not talking to Apple here : http://www.apple.com/feedback/ipad.html

Firmware update and iTunes

Hi,
I installed the firmware update yesterday and today I couldn't open iTunes. The iTunes logo just jumps in the dock once and then it stops, it looks active, but the iTunes screen doesn't come up. Does anyone know if this might be related to the update? I can hardly imagine it is, but you never know, right?
Thank you.

Try moving your Dock preferences to the Desktop, log out and log back in. You'll have to put everything back in your Dock, but it may fix the issue. You can find the file in this path:
<Macintosh HD>/Users/<your user name>/Library/Preferences/com.apple.dock.plist
If that fixes it, you can put your old preferences file in the Trash.
-Doug

I'm having trouble downloading the firmware update through iTunes...

For three days I've been trying to get iTunes to download the update. I get anywhere from 10% to 80% of the file downloaded, then get a time-out error. When I resume the download, it starts over from the beginning. I must have downloaded the first 100 MB 20 times now.
My internet connection is strong and stable, but I have not been able to get this download through iTunes.
Is there a direct download available somewhere? Is there a way to have iTunes save a partial download and continue where it left off?
Any help or advice would be greatly appreciated.

Go HERE for the direct download links.
Once you download the update file, you simply connect your iPhone, and press the option key (Mac) or the shift key (Windows) while clicking the Update button in iTunes, and you'll be prompted to locate the file you downloaded.

Firmware update from my carrier (Cosmote)

Hi,
When I connect my iPhone to iTunes, I have a message which asks me if i want to install on my iPhone a new firmware update from my carrier (which is COSMOTE - Greece).
I would like to know what does this update, I am afraid it could block free internet tethering or Skype calls through 3G networks.
I have another question: is it possible to permanently disable firmware updates in iTunes? (Because one day I could make a mistake and click on “Yes”)
Thanks,
Eric

There is no Apple supported method to downgrade.

Anyone NOT having problems with ITunes 8 and latest firmware update???

I have really been put off updating to ITunes 8. The firmware update appears to be doing well. Is there anyone that uses a MacBook like myself who have had absolutely NO problems with new Itunes and firmware update? Answers on the back of a £50 note....

Not having issues now that I have updated all i(hardware) firmware to version 2.1, two phones and an iPod Touch, all work fine (So Far) (knocking on wood). As far as iTunes goes I have mixed feelings. It's a bit faster and more stable, however they removed the "Burn CD" ability from the software. That blows a bit as I would make CD's from some of my play lists to play in the car. Yes I can dock my devices in the car, but as a matter of convenience it's easier to fire up the CD when your in a rush.

My ipod nano 6th gen doesn't appear anymore in iTunes since firmware update.

My IPod nano was upgraded to the firmware update to 1.2.
I've lost all my music on it during the firmware upgrade (not sure this is normal).
I can't see it anymore in ITunes. I got some windows blue screen when trying to solve the problem.
I've tried to uninstall-reinstall all Apple products on my windows 7 (following the apple support, with bonjour, quicktime, ...).
I've also tried to connect it on 2 other fresh windows machines, but it doesn't appear either ...
I've tried with other software but impossible to use because the first libray must be created with iTunes.
The iPod seems normal and the screen is reactive ... but I can't use it without any music on it.
I've reset my ipod with no luck. Tried in disk mode also, .... what can I do more ?
I cannot restore it because it's not visible in iTunes.
Many thanks for your help !

flacaasampson wrote:
I have already tried the troubleshooting through Apples website, I need to know what to do next because NOTHING has worked this far.
Thanks!
No can do. You haven't told us what you have done!

Secure link to iTunes store failed and Connection attempt to firmware update server was unsuccessful

Hello everyone, Im facing error with my iTunes. When I run diagnostics i can see "Secure link to iTunes store failed" - please see the image below
Please note: as it is showing secure link to itunes is failed but still i can see iTunes store, but the above error shows when I run diagnostics.
After that when I go through the next and I found the diagnostics report as below, within report i have marked a line with RED colored "Connection attempt to firmware update server unsuccessful". I need HELP!!!!!
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
Gigabyte Technology Co., Ltd. G31M-ES2C
iTunes 11.3.0.54
QuickTime not available
FairPlay 2.6.12
Apple Application Support 3.0.5
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.1.2.6
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0012B9F0069DE9C0
Current user is an administrator.
The current local date and time is 2014-08-05 01:48:05.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA GeForce 8400 GS
**** External Plug-ins Information ****
No external plug-ins installed.
The drive G: ZTE USB SCSI CD-ROM Rev 2.31 is a USB 2 device.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:    {14DCBC2B-34CB-431B-8625-1E62D7310533}
Description:    WAN (PPP/SLIP) Interface
IP Address:    10.128.133.101
Subnet Mask:    255.255.255.255
Default Gateway:    10.128.133.101
DHCP Enabled:    No
DHCP Server:
Lease Obtained:    Thu Jan 01 06:00:00 1970
Lease Expires:    Thu Jan 01 06:00:00 1970
DNS Servers:    8.8.8.8
        156.154.70.1
Active Connection:    Teletalk
Connected:    Yes
Online:        Yes
Using Modem:    Yes
Using LAN:    No
Using Proxy:    No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2014-08-04 03:23:27.
**** Device Connectivity Tests ****
iPodService 11.3.0.54 is currently running.
iTunesHelper 11.3.0.54 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.

Hi msahed,
Welcome to Apple Support Communities.
It sounds like there is an issue with your PC establishing a secure connection to the iTunes Store and the firmware update server. Try following along with the articles below, as they should resolve the issues that you described.
iTunes: About the "A secure network connection could not be established" alert
http://support.apple.com/kb/ts1470
iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/TS1814
I hope this helps.
-Jason

I try to restore ipad to ios 7.0.4 but the tunes show error ,the ipad could not be restore because the firmware file was corrupt, i have the latest update from itunes and windows and i turn off antivirus and firewall and the error is the same , what i do?

i try to restore ipad to ios 7.0.4 but the tunes show error ,the ipad could not be restore because the firmware file was corrupt, i have the latest update from itunes and windows and i turn off antivirus and firewall and the error is the same , what i do?, my ipad is show apple logo
please what i do

Hello JD_NINJA,
Thanks for using Apple Support Communities.
Error 9006 when restoring your iOS device indicates that there is security software on your computer which is preventing connection to the Apple server or your device. To troubleshoot this issue please follow the directions below.
Check your security software
Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
Get help with iOS update and restore errors - Apple Support
When restoring your iPhone, please make sure to follow the directions in the link below to properly restore.
Restore your device from an iCloud or iTunes backup - Apple Support
Take care,
Alex H.

Does the new 7.1.1 Itunes update have a firmware update for the 3G?

Hello, I downloaded the new i-tunes update, does it have a firmware update for the I-phone 3G? and if so can anyone tell what it is? and what bugs it fix's? Thanks....

Release notes state only “iTunes 7.7.1 includes fixes to improve the stability and performance.
no firmware update for iphone

I cannot download from itunes: "Connection attempt to firmware update server was unsuccessful."

Please can someone help, I can't download songs from itunes
When I run the diagnostics, I get the following......
Microsoft Windows 7 x64 Enterprise Edition Service Pack 1 (Build 7601)
Dell Inc. Latitude E5410
iTunes 10.6.1.7
QuickTime 7.6.9
FairPlay 1.14.37
Apple Application Support 2.1.7
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-05-08 15:51:48.

Refer this article:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/TS1814

EFI firmware update - I can't get any sound from ITunes now.

I just installed the firmware update with no problems except I-Tunes won't output any sound. It is playing, but no sound comes out through speakers or through the headphone outlet.
I reinstalled ITunes latest version, still no sound output. Checked my sound preferences, still no sound from ITunes.
I do get systems sounds (the beeps and stuff), just not from ITunes.
Anyone had this problem? Any suggestions?
Thanks.

Try trashing iTunes preference file (com.apple.iTunes.plist) and repair permissions.

Firmware updates without using iTunes

I have had significant problems in the past using the iTunes software and how it interacts with other things on my computer. As such, I won't install it on a computer that I care about these days. On the other hand, I would like to update the firmware on my ipod (like the clock is now screwed up with the timezone changes) but don't want iTunes to do it.
Any pointers on how to do the firmware update without that? I've been digging all over as I used to have an independent installer, but now can't seem to find it anywhere on the web site.
Marcos

rrm,
I got to Marcos' post by searching "dialup update." It seems that several others are in the same boat as me--having a dialup connection and faced with a lengthy download for a firmware update--or drag my G3 Imac into work--so there really is no obscrure ftp site where you can download the update, take it home and drag into the library?
Imac G3 Mac OS X (10.3.9) IPod nano Gen. 2

Firmware 1.0.2 Update Crashes iTunes and Won't Load on 80G Classic

Updating to 1.0.2., when iTunes tries to install the update on my new 80Gb iPod Classic, I get an unknown error message: 1462 ("iPod could not be updated") and iTunes freezes. Just before iTunes freezes, the display on my iPod indicates that it is ejecting. Once the iPod icon vanishes from my desktop, iTunes stops responding.
I know. I know; I'm still running with crazy-slow USB 1, but I see other folks with USB 2.0 are having the same problem. So I don't think we can blame this problem on that.
Thanks in advance to anyone who can offer a solution. ~Shawn

hi,
i've got this problem, but the above fix doesn't seem to work for me.
nothing happens when i try to put the ipod into "disk mode".
well, to be fair, if i try the above instructions when it's
not connected, the screen goes blank, then comes back on when
i release the buttons. nothing happens at all if the ipod
is connected. [update: after some searching, i did manage to
put the ipod into disk mode - reset ipod (select+play for 10s),
press select+play immediately on seeing apple logo)...
but i still get exactly the same error trying to update.
for the record, i did the following
1) clicked Install the new version (1.0.2)
2) itunes hung up totally. i left it for 5-10 minutes or so. no indication that it was doing anything at all.
3) the ipod was in interactive menu mode, indicating that it was fine to disconnect, so i disconnected.
4) an error instantly came up in itunes saying cannot install (error 1462, i think)
5) now every time i try to install, i get the same error (after the "Extracting software" dialog has appeared.
surely loads of people must have had this problem?
any suggestions?

No updatable devices found after firmware update

Unfortunately I didn't check here before doing the latest updates. I dl'd the following on the night of July 1:
2007-07-01 01:49:08 -0400: Installed "SuperDrive Firmware Update" (2.1)
2007-07-01 01:49:31 -0400: Installed "iTunes" (7.3)
2007-07-01 01:49:35 -0400: Installed "Safari 3 Beta Update" (3.0.2)
2007-07-01 01:53:02 -0400: Installed "Mac OS X Update (Intel)" (10.4.10)
2007-07-03 00:30:01 -0400: Installed "Audio Update 2007-001" (1.0)
Since then each time I restart the computer the SuperDrive Update launches and tells me no updatable devices have been found. But this machine has a SD, unless I'm very much mistaken. Why won't the update take? Is it related to the ex HD issues I've been reading about here with 10.4.10?
I also just looked at my sys log and it could be its own novel since these updates. I was going to post it in hopes it would help the Mac guys smarter than I, but I think it would flood out this post.
I am also having the internet drop issue, again only when I'm on battery power, but I understand that's a bigger issue than just my machine. My Safari windows seem to be hanging and giving me the spinning beach-ball a lot when I try to scroll.
I ran disk repair on permissions, that's all sorted out. I don't know what else to do to resolve the firmware update. Please help. Thanks!

At the risk of sounding stupid.. how would I delete the download?
And if I have a SuperDrive, which I do, why wouldn't the update apply to me and why would Software Updater have prompted me to download it in the first place?

Firmware update in iTunes 7

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