Firmware update message whenever I try to go online with HotSpot!

 Every time I turn on my HotSpot - Verizon MIFI451OL - i get a message for Verizon EvDo Rev. AE firmware updates. I attempt to sign in using the only password I have, and it refuses, stating my password is incorrect. I have two passwords, one used in the event I add another device and the one for MyVerizon. It asks for my MIFI login, and I don't have one and cannot find out where to get one. I am unable to upgrade. No I need an upgrade for the HotSpot or am I being jacked around by some creep? When I press a favorites button, it replaces the verizon screen and I'm online. What is this?
Another thing I've recently noticed is a second internet connection showing up when I turn on the HotSpot. I have seen this before, it's unsecured and I don't use it. The most recent one has a "Connect Automatically" window, which is checked. I click on it to remove the checkmark, but it always comes back! Please help me straighten this stuff out.
I would also like to report that ever since I was able to start my MyVerizon account, (3 months after buying my HotSpot) I have enjoyed the service. I've only had service drop out one time, during a storm. I can monitor my usage, and it's everything I wanted!
Thanks for your help!

Hello Seething,
I apologize for the delayed response but I am happy to help you get the firmware update.  The password that is being requested is specific to the Mi-Fi administration page.  If you have never physically changed this password it will be "admin."  Also, without having the most recent firmware update it will be difficult to troubleshoot the random open connection you are seeing.  I would suggest completing the upgrade and then reporting back on the status of that connection.  Please let me know if I can assist further.

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