Firmware update on 5800 via VMWare

Question

Hello everyone.
First of all, sorry for the long read, I just try to tell you the complete problem as I have no idea whats wrong. Thanks in advance for your help  
I own a Nokia 5800 for about 3 months now and so far I've been pretty satisfied.
Yesterday I tried to install the (now free) Maps application and it told me that its not compatible with my firmware.
So I tried updating it with the *#0000# method. At the time I was connected to the internet over the university-wlan, but the phone told me there where no updates, which I thought was very strange.
As the only running Windows I have runs in VMWare on my Macbook, I installed the "Nokia Software Updater" and the newest version of the "PC Suite" in that Windows and connected the phone with the USB-cable.
It was found just fine, all the drivers where installed and, in contrast to the WLAN-connection, the Updates told me that my current version was 30.0.011 and that version 31.0.101 was available.
Now the fun begins:
1.) I start the update.
2.) After about 30 seconds, PC-Suite tells me that the phone is no longer connected (which is not supposed to happen anymore with the newes PC-Suite).
3.) A couple of seconds later, the Phone shuts down. At this point, the Updater still tells me its updating.
4.) After another minute, the phone boots up again, and at the moment the phone has completed booting the Updater tells me that it lost the connection and what I'm supposed to do now.
5.) When I complete these steps (removing the batterie, disconnect, etc....), the Updater tells me its updating again. Then we go back to point 1.)
The I go through this loop inifitly often (the most I did was 8 times) but nothing seems to happen. The progress-bar doesnt move at all, just the "Time remaining" changes randomly 
So, what am I doing wrong? 
Why does the phone and the updater lose connection after the phone reboots? (I guess it has to reboot for the update)
Thanks again in advance, have a nice day
Tobi 
Message Edited by k_klunz on 22-Jan-2010 10:35 AM

Answer 1

Okay, you are using a MacBook so I am not sure how much help I can give since I use a PC with Vista. In the latest version of Ovi Suite, once the update file has been downloaded and the installation starts, the computer will give your prompts that the phone is disconnected via USB, the phone restarts, the screen flashes, etc. I just leave it alone and after the progress bar on the Ovi Suite ends my phone is updated. I currently have v40. The free maps is available only to v31 and above for 5800 if I remember correctly.
If possible please use the Ovi Suite instead of PC suite (at least in my experience it works better), and do not in any way touch your phone during updates, even if it "disconnects" from the computer.
However regarding to your query as to why it is not available via the *#0000# method (or FOTA), updates are generally released through NSU before FOTA, sometimes with as much as a month in difference because the files in FOTA are not the entire update file but rather extractions from it. For example, the v40 FOTA is 17mb (according to someone who said he had it already), while the v40 I downloaded through Ovi Suite was 128mb. 
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