Firmware update rejected and unable to sync iPhone

SuperDrive Firmware update 3.0 will not install. It keeps telling me to close all applications and try again but it's not working and I've restarted my MBP twice. Also my iPhone 4 will charge but nothing comes up in itunes or my desktop acknowledging that it's connected. I just synced them a few days ago and everything was fine.... suggestions?

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HT4623 just purchased iphone 5 and unable to sync with itunes or icloud- help...

Just purchased iphone 5 and unable to sync with itunes or icloud. when I connect to itunes it says i need itunes 10.7 or later. I've updated itunes and still getting same message. suggestions appreciated

What is your Computer and which operating system is it running...
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.6.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.7 or later (free download from www.itunes.com/download)
From Here > http://www.apple.com/iphone/specs.html

Updated iTunes yesterday and now cannot sync iPhone 5

updated iTunes yesterday and now cannot sync iPhone 5

Hard to believe an update did this!! I had the exact problem-updated my iPod & iTunes software & iTunes was crashing whenever I hooked up the iPod-"unclicking" all of my purchased music did the trick! THANK YOU EVER SO MUCH FOR THAT TIP-I'M SURE I WOULD'VE STILL BEEN TRYING TO FIGURE OUT THE PROBLEM!!
Wish I hadn't restored factory settings first since I would have at least still had my piles of PURCHASED music on the iPod-I accidentally had ONE purchased song checked off to update the iPod & it crashed all over again-glad it was easy enough to figure out which song wasn't from my cd collection that I uploaded! Does anyone have any idea how this will be handled? It seems that money should be refunded for buying these songs for Apple products that, upon the company's instructions to upgrade, can no longer be played on the hardware they're specifically designed for! Or at least they're hopefully coming up with a new upgrade to solve the problem! Very irritating situation!
PC Windows XP

Was updating itunes and backing up my iphone 4 at same time itunes shut down computer now i have lost everything guys i really need this stuff back is there any way to do this even if i have to send it away please help me!!

was updating itunes and backing up my iphone 4 at the same time then itunes said it need to shut down the computer sill me asumed the back up had finished (it hadn't) and now all i got is half of the pictures i had nothing else i really really need it all back is there any way to do this even if i have to send my phone away??? please i need help..
jak

can not believe it but did a system restor on windows vister and got it all back you can chose the date you want to restore you computer too and it worked sooooooo happy love it.

I am unable to use my apple ID as my password is constantly 'wrong' and unable to sync music i already had back on to my ipod touch 4th generation

I am unable to use my apple ID as my password is constantly 'wrong' and unable to sync music i already had back on to my ipod touch 4th generation

Just what are you doing? What is the wording of the error message?

I recently went to an iphone. new to smart phones. told I need to sync iphone. "just go to your itune account and click on sync iphone" i have been told. I can not find anything that says "sync iphone"

I recently went to an iphone. new to smart phones. told I need to sync iphone. "just go to your intune account and click on sync iphone" i was told. I can not find anything that says "sync iphone".

http://support.apple.com/kb/HT1351

I recently updated itunes and I am now unable to sync iphone

I update itunes this morning and have been unable to sync my iPhone

Are you using itunes10.5.
Is you computer working OK ? Check, windows task manager - press & hold, ctrl,alt.delete, your computer performance, CPU usage low, around 15%.
If in processes, AppleMobileDeviceService.exe is 49%
I found a problem with a video accelerator/conflict with itunes
http://support.apple.com/kb/TS4123

Purchased an audiobook from iTunes and unable to sync it to my iPhone

I purchased an audiobook from iTunes on my MacBook Air and have been unable to sync it to my iphone! Any thoughts?

Hi DrDRB,
Check out these two previous topics on the subject matter -
https://discussions.apple.com/message/11212423#11212423
https://discussions.apple.com/message/7892499#7892499
Also, I see you're new. First off, welcome. Secondly, although you own a MacBook Air this sub-forum is typically reserved for hardware and/or software issues pertaining to the MacBook Air. For an issue with an audiobook from iTunes and being unable to sync to your iPhone a question like this would be better asked in the iTunes forum, as the iPhone forum is like the MacBook Air forum (designed for hardware/software issues related to the iPhone and iOS).
That iTunes forum is located here - https://discussions.apple.com/community/itunes

Unable to sync iPhone 3G to iTunes 10.5.0.56

Never had any problems syncing until recently. My computer crashed and had to get a new one. Computer guy transfered data from old to new computer. I think that he probably updated my version of iTunes to 10.5.0.56, but can't say for sure. Now I am unable to sync my 3G. My first thought is that my 3G isn't compatible with iTunes 10.5.0.56. Thank you in advance for any input.

Thanks for the reply.
That's not the answer because it synced fine at work with the same version of Aperture. I restored my iPhone at home to sync with my home machine, but it won't see Aperture libraries at home.
Just to be clear, Aperture shows up as a sync source, but when I tell it to sync Aperture photos, no libraries show up. It's as if I didn't have any libraries in Aperture.
Message was edited by: Ed Roppo

HT5868 Unable to sync iPhone 5 with latest version of iTunes

Since updating to version 11.1.4 of iTunes, I am unable to sync my iPhone 5 with my PC. When connecting to the PC, I get a message asking whether I want to trust this computer. Since I've synced with it about a hundred times already, obviously I clicked on Trust.
After clicking on Trust, my PC is able to access the photos/etc on the phone - but iTunes will not sync. Further, it does not remember that I have selected to Trust the PC. (I also opted to Not Trust one time, and it didn't remember that either.)
My PC is running Windows 8, but it was perfectly happy to sync my iPhone 5 before this latest iTunes update, which seems to have broken something pretty fundamental. Apple, please issue a fix, or alternatively let me go back to 11.1.3 (which was working absolutely fine for me).

Did I suggest that you were Apple? Do you believe that every comment mentioning an Apple product is aimed at you personally? Or that, if someone sounds off in a moment of frustration, it is directed at you? Or that you need to point out interminably that Apple don't actually monitor these threads? Because, if you do... get help!
If you look at the thread you will see that someone else (you know, one of those pleasant people I mentioned?) *has* helped - and I'm genuinely grateful! Thank you!

Unable to sync iPhone 3

I am currently unable to sync my iPhone 3GS to my laptop as iTunes won't open. The message being displayed reads: "This file iTunes.itl can not be read because it was created by a newer version of iTunes".
Would appreciate any advice about what causes this problem and how it can be resolved.
Thanks in advance!

Do you have the latest iTunes? It is 10.3.1. It is a free download from the Apple website. You can also update in iTunes by selecting "Check for updates."

I purchased a new computer with windows 8 and unable to sync with itunes

I am unable to sync with itunes, since getting Windows 8

Check this article about syncing to a new computer:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive
If you just updated Windows, did you make sure to have the latest updates for your computer?
Did you try to reinstall iTunes and all related Apple software?
Also check this article again:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues

Unable to sync iPhone over USB - MobileMe settings SNAFU!

I've been using my iPhone for about a month without enabling its MobileMe sync settings for my contacts, calendars and bookmarks. This was by mistake.
Now I would like to turn on those settings. However, when I try to do that I am told it will erase the existing contacts in my iphone. This is unacceptable as I have added new contacts in my phone over the last month and would simply like to merge them with the contacts on my computer.
The obvious solution is to sync my iPone with with my computer via USB and iTunes, then sync my computer with my MobileMe account, then enable MobileMe syncing on my iPhone and overwrite everything with the thoroughly updated info.
HOWEVER
This simply will not work. I can't sync my iPhone with my computer because iTunes keeps telling me that "Your contacts are being synced with your iPhone over the air from MobileMe." This is happening DESPITE the fact that I have turned off all of the MobileMe syncing options on both my iPhone and my computer. To be more specific, on the iPhone under HomeScreen/Settings/Mail,Contacts,Calendars/Accounts/MacIMAP - all of the sync settings are set to "Off." Moreover, under Homescreen/Settings/FetchNewData - the Push option is set to "Off".
All of this and iTunes still insists that my phone wants to sync over the air from MobileMe.
Why can't I convince my computer that the phone settings are off and thus enable USB synching??
Any help would be MASSIVELY appreciated!
And happy Thanksgiving, by the way!

You're welcome.
An IMAP account is specifically designed for this.
POP accounts are more common than IMAP accounts, but IMAP accounts are not being phased out - not by a long shot. Supporting SSL for the incoming mail server and outgoing mail server is up to the email account provider for the email account. Some POP account providers support this, and some don't. I've never accessed a POP account provided by an ISP that supported SSL or provided an authenticated SMTP server.
A MobileMe account is accessed as an IMAP account, and Apple supports SSL for the incoming and outgoing mail server, and the outgoing mail server is also authenticated.
You can access a Yahoo account as an IMAP account with the iPhone's Mail client only - not with an email client on your computer.
You can access a Gmail account as an IMAP account with any email client.

HT3728 Firmware Update 7.6.4 Error: I uploaded the 7.6.4 firmware update today, and received an error message as it was finalising. As I am using my Time Capsule as the Airport router, I am now no longer able to access it to try to resolve the problem. He

Dear Support Team,
I agreed to the Time Capsule 7.6.4 update today, but as it was completing, I received an error. It said to close the page and try again.
I use my Time Capsule as my Airport wireless router and now can't access the Time Capsule to re-upload the Firmware update.
Has anyone else had this happen?
Is there a way to resolve the problem?
Do I need to hardwire the Time Capsule? Then what?
Would really appreciate some help!!
Thanks everyone.

Factory reset the TC and it should come back to life.
The Factory Reset.
Power down the TC.
Hold in reset. and keep holding it in. Be Gentle! It is a tiny surface mount switch with a plastic lever.. Attempting to push it out the other side of the TC will not make the switch turn on better.
(I fix TC and have several reset levers bent over and jammed or broken off).
Power on the TC.. remember with the reset held in.. this needs three arms.. a friend or power switch you can get to with your feet..
Keep holding in reset for about 10sec until the front LED flashes rapidly.
Release reset and wait .. the boot will be slow as it deletes previous setting.. only from router side and pulls out the factory defaults. No files are deleted on the hard disk.. but the name of the TC may change.
As a rule .. wireless is not reliable enough for mission critical work like firmware upgrades.. (Heck I don't think it is reliable enough for backups).
Apple doesn't insist on wired connections.. some other manufacturers do.. and post warnings not to attempt it over wireless. Warnings inevitably read after the failed firmware update btw.. so perhaps Apple have decided to just save themselves the hassle.
I believe it is just good practice to use ethernet for any time that sitting on a branch.. whilst sawing it off (ie failure will kill any future access).. means you always use ethernet for any setting up of a wireless router.. but you see I am old.. with grey/white hair.. and too many dead modems and routers around me.

HT1386 i have an itouch synced with itunes and want to sync iphone too.

I cant get iphone 4 to sync with itunes. Itunes is on mac and previously and currently is synced with itouch. i want to add the iphone as an additional synced device. i have authorized the iphone in itunes but it does not show up as a device to sync.i am connecting the iphone to the mac with a usb cable. how do i complete the task?

This
http://store.apple.com/uk/product/MD823ZM/A/lightning-to-30-pin-adapter?fnode=79 4e179d84a59bcf74609056f78ab26c289fbf59478683e649c9f4a2ec7bf8cf633c771092ab078b11 0823ec30a450be8dd156c445a4b1bdf61e28f8d9bd5efd8d4b7ffb11c48e318cfb5d907e862ed0b4 2fc6de80f6c9f3fd6b607d30

Firmware update rejected and unable to sync iPhone

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