Firmware update VR3 for HP 5510 printer

Received an update message from HP and downloaded/executed update.  Printer will not print black type but will print jpgs.  If black is part of jpg, then it comes out a very pale gray.  Will print colors.  Will not copy black printing also.  I uninstalled the printer and reinstalled the original printer driver.  It did not solve the problem!  At a loss!

Hi , Welcome to the HP Support Forums! I noticed that you're unable to print black on your HP 5510d Printer. I will certainly do my best to help you. In order for me to assist you better, I may require more information. Do you have the Officejet 5510 or the Photosmart 5510 Series Printer?What is the full name and product number of your printer? How Do I Find My Model Number or Product Number? I recommend these documents:Photosmart 5510:Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Photosmart 5510 e-All-in-One Printer SeriesFixing Print Quality Problems for the HP Photosmart 5510 e-All-in-One Printer SeriesOfficejet 5510: Correcting Printing Quality Problems When Printing from Windows Please respond to this post with the result of your troubleshooting. I look forward to hearing from you. Good Luck!

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