Firmware update with web desktop manager

Hello,
I want to update my devices via Web Desktop Manager. I have configured the BES like discribed in the appropriate document and I have configured a share and a software bundle.
After login in the web desktop manager, I have no possibility to update the firmware. The register card "Device software" is missing.
I don`t know how to fade in the missing register!
Thanks and greetings

hello mchavez,
youwill find more answers if you post your question on the appropriate section of the forum.
go to the homepage of this forum and look for the "Blackberry Enterprise Solution" board.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

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