Firmware upgrade crippled cp1025nw

LaserJet CP1025nw color: was working flawlessly
received email from HP 4/3/2012, recommending firmware upgrade to v 20120130.
ran upgrade 4/3/2012 from iMac, OS10.6.8.
got error: 'update failed'
print queue says 'printing', cp1025nw doesn't respond.
printer lights:  orange triangle enclosed exclamation mark plus green semicircle 
  This means: fatal error, per the user manual.  
   manual instructs to turn off, unplug, plug-in, turn on.  I did this several times.
printer lights still indicate: fatal error.
HP utility says: device status: unknown, service ID: unknown, FW version: unknown, driver version 2.0.20110727
                  tried to print configuration page: got error 'cannot establish two-way communication with the device'
                  printer and computer are connected with USB cable,  (this cable / port communicates without issue to Epson inkjet printer)
Tried printing from Dell laptop: Latitude E6410 with USB cable: Windows XP professional, 2002, service pack 3.
                  has routinely printed from this computer previously.
error message in printer queue: 'error - printing', 
Dell said 'found new hardware'  tried to install with HP cd-rom
                  error message said 'the hardware was not installed because the wizard cannot find the necessary software'
ran the HP print diagnostic utility HPPDU.exe file from the Dell with USB cable: 'Everything checks out okay with your printer'
 print test page: no response from the cp1025nw
What should I try next?

Since my last post I’ve retried the same troubleshooting described before, this time just from the PC.  The result is still the same.  Lights on the cp1025nw indicate “fatal error”.
Does anyone know how to put this printer into ‘bootcode’ mode?  I’ve read about this in some other posts about HP firmware updates trashing printers.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=...
and
http://www.fixyourownprinter.com/forums/laser/63535
Is there some combination of button presses that sends the printer into bootcode so it is ready to accept the firmware?
HP:  How do you start up these printers when they are just manufactured to load the firmware?

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