Firmware upgrade encountered an issue

Right now my Galaxy S3 is sitting at a screen that states "Firmware upgrade encountered an issue.  Please use Software Repair Assistant & try again."  Whenever I power on my phone, I get that message.  I've tried to do an Emergency Recovery in both Kies and Kies 3, but neither are able to recover, and the only way, it seems, to get the SRA is to plug my phone into my PC and get it from Autorun.  Since my phone is not leaving the error screen, I don't get the auto run option to install the SRA.  Is there any way to download it manually to get my phone running, or is it pretty much bricked and I'll have to look at replacement options?

I found a solution on the XDA forums site, but thanks anyway.  Looks like I just needed to run the Software Repair Assistant, which I'm a little surprised that the Verizon store I went to didn't have it on hand to attempt to fix my phone.  I got my device repaired, and it's working great.  Just really wish my Wiimotes worked in Android 4.3. 

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    famous007 wrote:
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  • Satellite Pro M10: firmware upgrade issue DVD UJ-830B FW:1.50, HW:1.00

    Hi,
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  • Zen MX Firmware upgrade issues

    I purchased my Zen MX a few weeks ago. It's been fully charged and I've been using it. It works great! I decieded to upgrade the firmware from the existing v .00.09 on the player to the v .02.04 version that's available on the Creative website. I've read and followed the firmware upgrade instructions and all seemed to be going well until I clicked on the upgrade package.
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  • Firmware Upgrade causes severe slowness and Hangs

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    spingineer,
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  • Creative MuVo TX FM Firmware Upgrade 1.18.02 - The End For Many Players - Par

    This is part 2 of the story since you cannot post such a long message in one posting.
    >>Dear >>>>in my first mail I wrote already:>>>>After installing the recovery driver I run the >>firmware update again. It says that it found a >>device in recovery mode and more (pretty quick >>message) and after this it searches for this >>device - and does not find any device connected >>to an USB port.>>>> From this statement you can see that I installed the recovery drivers
    >>and put the player in recovery mode. Then the player is seen by your >>update software since it finds the player in recovery mode. But after >>this it cannot transfer the new firmware because suddenly it does not >>see the player anymore on an USB port...>>>>To be honest - if your support team would read the mails a bit more >>carefully we all could save a lot of time... And of course I did >exactly>>as described by you and in the update notes. And this all on two >>different computers with two different OS - XP and Win98 as I said in >my>>first mail already...>>>>Best Regards,>>>>Peter>>>>>>>>At 02:6 .0.05 +000, you wrote:>>>Dear xxxxxx>>>>>>Thank you for replying to us.>>>>>>In response to your email, kindly ensure that your player is used on >>the>>>minimum operating system requirement. When connecting your player >>>directly to the computer, was your player being recognized? I have >>>verified the firmware update.>>>>>>Kindly verify the below steps you have used to update the firmware for>>>>>your player: >>>. Download the MuVoTXFM_PCFW__8_02.exe file into your local hard >>>disk.>>>2. Connect your player to your computer.>>>3. Double-click the firmware upgrade file.>>>4. When prompted to set your player in Recovery mode, disconnect your
    >>>player from your computer. Press and hold the Play button while >>>connecting your player to your computer's USB port. Continue to hold >>the>>>Play button for about 0 seconds after connecting your player to your
    >>>computer. Release the Play button when the Find New Hardware dialog >box>>>>>>>appears on the computer screen. Did you encounter any issue?>>>5. Follow the instructions on the screen to install recovery drivers >>for>>>your player.>>>6. Double-click the firmware upgrade file and follow the instructions
    >>on>>>the screen.>>>>>>Are you still encountering the same issue?>>>>>>Do email back on the status concerning the issue so that I can assist
    >>>you further. Thank you. >>>>>>Best Regards>>>>>><name removed>>>>Technical Support>>>Creative Labs Asia>>>>>>To provide feedback on your "Creative Experience" please click on the
    >>>following link:>>>http://www.**bleep**.com/support/contact/welcome.asp?r=CLA&d=TS>>>>>>========== >>>DISCLAIMER >>>========== >>>This email and any attachments may contain private, confidential and >>>privileged materials for the sole use of Creative's intended recipient>>>>>and is not to be forwarded or copied to others. Any review, copying >or>>>>>>>distribution of this email or any attachments by others is strictly >>>prohibited. If you are not Creative's intended recipient, please >>inform>>>Creative immediately by responding to this email and thereafter >>>permanently delete the original and any copies of this email together
    >>>with any attachments. Thank you>>>>>>Original Message Follows:>>>------------------------>>>Thanks for your response. I am a bit confused since I answered many of>>>>>your questions in my last mail already. And I have been working with
    >>>computers for more than 30 years and did many upgrades with THIS >player>>>>>>>already. Since other users have exactly the same problem - if you >check>>>>>>>the forum - it must be a problem with the player or your upgrade >>>software. Should I send the player to your company for repair? But in
    >>>any case - you should warn the customers using this upgrade or take it>>>>>from your webpage. If you read my old mail - I tried the whole upgrade>>>>>on 2 different OS and 2 different Computers with your latest drivers.>>>>>>Best Regards,>>>>>>Peter>>>>>>>>>At 07:38 0.0.05 +000, you wrote:>>>>Dear xxxxxx>>>>>>>>Thank you for reaching us at Creative Technical Support; we >appreciate>>>>>>>>the opportunity to assist you.>>>>>>>>Based on the information you provided, may I know if are you using >the>>>>>>>>player on Windows XP>>>> or Windows 98? I would like to inform you that the player only >>support>>>>>>>>>>the below operating system:>>>>>>>>Microsoft? Windows? 98SE/2000/Me/XP>>>>>>>>You might like to consider the below factors when connecting your >>>player>>>>to the computer's USB port:>>>>>>>>. Make sure you have the latest drivers, especially USB, installed >>for>>>>your motherboard. If you're not sure, check with your motherboard >>>>manufacturer.>>>>>>>>2. Make sure your motherboard has USB v. ports, supplying at least
    >>>>500mA to the USB ports. If you're not sure, check with your >>motherboard>>>>>>>>>>manufacturer.>>>>>>>>3. Try unplugging all other USB devices from the system.>>>>>>>>4. If you're using a hub, try connecting the product directly to the
    >>>>onboard USB and vice versa.>>>>>>>>5. You might wish to verify the functionality of your product on >>>another>>>>computer.>>>>>>>>Do let me know the result.>>>>>>>>In case if you need any clarification, please do not hesitate to >>>contact>>>>us. Thank you.>>>>>>>>Best Regards>>>>>>>><name removed>>>>>Technical Support>>>>Creative Labs Asia>>>>>>>>To provide feedback on your "Creative Experience" please click on the>>>>>>following link:>>>>http://www.**bleep**.com/support/contact/welcome.asp?r=CLA&d=TS>>>>>>>>========== >>>>DISCLAIMER >>>>========== >>>>This email and any attachments may contain private, confidential and
    >>>>privileged materials for the sole use of Creative's intended >recipient>>>>>>>>and is not to be forwarded or copied to others. Any review, copying
    >>or>>>>>>>>>>distribution of this email or any attachments by others is strictly >>>>prohibited. If you are not Creative's intended recipient, please >>>inform>>>>Creative immediately by responding to this email and thereafter >>>>permanently delete the original and any copies of this email together>>>>>>with any attachments. Thank you>>>>>>>>Original Message Follows:>>>>------------------------>>>>=======================>>>>>>>>Subject: CLA (CTL) - Technical Support Request - (MuVo TX FM)>>>>Name: xxxxxx>>>>E-mail Address: [email][email protected]][email protected][/url]>>>>Country: Thailand>>>>Self Description: Advanced PC User>>>>------------------>>>>Support Inquiry: ID(3) My Creative hardware stopped functioning >>>>correctly >>>>Product: MuVo TX FM>>>>Serial Number: C6PF32477002804Z>>>>Date Of Purchase: /2/2005>>>>>>>>------------------>>>>Operating System: Windows XP>>>>Creative Model Number: MUVO TXFM 52 MB>>>>Computer Brand/Model: >>>>Processor/CPU: >>>>Memory: >>>>BIOS Type/Revision: >>>>System Board/Chipset: >>>>------------------>>>>>>>>Detailed Problem Description:>>>>I tried to update to the latest firmware >>>>MuVoTXFM_PCFW__8_02 since I stay in Thailand >>>>and need the Thai letters. I installed the >>>>recovery driver since the upgrade software >>>>required this and did exactly what is described. >>>>After installing the recovery driver I run the >>>>firmware update again. It says that it found a >>>>device in recovery mode and more (pretty quick >>>>message) and after this it searches for this >>>>device - and does not find any device connected >>>>to an USB port.>>>>>>>>I have tried this many times and even with the OS->>>>Win98. The upgrade software detects the device in >>>>recovery mode but after this nothing more >>>>happens - it does not find it on an USB-Port >>>>anymore. >>>>>>>>=======================
    Moderator note: Please remove the name of the advisor when posting up e-mails.
    Message Edited by Catherina-CL on 0-3-2005 2:4 PM

    This is part of the message since you cannot post such a long message in posting.
    This should show how lost you might be with your warranty. If you install the Firmware Upgrade .8.02 your player might be useless. There is no way to make it work again. Not really. If you understand what Creative seems not to do. So dear user - buy a new player. If you want to know what the solution is to make your player work again post here. If there are enough postings I will explain it here. Too sad that Creative does not do it. It is their job not mine... But again - I am not talking about a problem what is nice to have it solved. I am talking about a player that does not work anymore. If you do not want to wait for my solution just send your player for repair - it was not your fault that it does not work anymore...
    This story with the great support was a test of Creative and will be used in a review. So be not surprised to find it somewhere else.
    Here the Creative support story. The first mail is at the bottom. I had to make part and part 2 since you cannot post such a long message here.
    To: Creative Labs Asia Customer Support <[email][email protected]][email protected][/url]>Subject: Re: CLA (CTL) - Technical Support Request - (MuVo TX FM) (KMM7755874I6636L0KM)Dear,I know the solution long time already. I just wanted to test the support at Creative. The problem is real and forces owners of your players to buy a new one since their playes get useless after the upgrade. Not only that Creative puts a faulty upgrade on their homepage - their support is good for nothing. But this was a test of the Creative support. I hardly can believe that Creative is not in the position to solve a very simple problem caused by Creative - what has severe consequences for their customers. But this mail story confirms exactly this. So my advice to any customers - stay away from this company and their products - what is the final result of my test. If you want to know the solution for the problem please contact me again - I am glad to help such a poor company :-)))) For free? I am not so sure...since my player was not for free too...Best Regards,PeterPS: The product is still within the "police period" of my dealer. And I did not just buy the product. If you ever read what your system tells you (what I had to enter) - it was long time ago.
    At 03:48 3.0.05 +000, you wroteear PeterBased on the information you provided, since you have just bought the product locally, you may like to contact and check with the dealer firstfor their purchase policy period and see if the product is still within their policy period. If they are unable to assist you, do contact us so that we can assist you promptly in your issue. Thank you. Best Regards<name removed>Technical SupportCreative Labs AsiaTo provide feedback on your "Creative Experience" please click on the following link:http://www.**bleep**.com/support/con...asp?r=CLA&d=TS========== DISCLAIMER ========== This email and any attachments may contain private, confidential and privileged materials for the sole use of Creative's intended recipient and is not to be forwarded or copied to others. Any review, copying or distribution of this email or any attachments by others is strictly prohibited. If you are not Creative's intended recipient, please informCreative immediately by responding to this email and thereafter permanently delete the original and any copies of this email together with any attachments. Thank youOriginal Message Follows:------------------------Dear .,I am a bit confused. What does my problem have to do with buying it on an oversea/business trip? This you really have to clarify. And why do you need my contact number/residential address if you have my contact email address already? You want to come to me and bring me a new player?Would be fine :-) But since there are many others with the same problem there must be a better solution.But in any case - I bought it were I li've and not on a business trip - the dealer is just around the corner - but I guess with more than 30 years almost daily IT experience I have a bit more knowledge than him. Igave you the serial number and the date of purchase. I bought it in Thailand where I li've now. Best Regards,PeterAt 09:28 2.0.05 +000, you wrote:>Dear Peter>>Regards to your issue, may I know is the unit purchase locally or during>Oversea/Business trip? If the unit is purchased during oversea/business
    >trip, kindly provide me with the information of the place of purchase, >your current location (residential address) and contact number so that I>will be able to provide you with the advice required promptly.>>Do email back on the status concerning the issue so that I can assist >you further. Thank you. >>Best Regards>><name removed>>Technical Support>Creative Labs Asia>>To provide feedback on your "Creative Experience" please click on the >following link:>http://www.**bleep**.com/support/contact/welcome.asp?r=CLA&d=TS>>========== >DISCLAIMER >========== >This email and any attachments may contain private, confidential and >privileged materials for the sole use of Creative's intended recipient >and is not to be forwarded or copied to others. Any review, copying or
    >distribution of this email or any attachments by others is strictly >prohibited. If you are not Creative's intended recipient, please inform>Creative immediately by responding to this email and thereafter >permanently delete the original and any copies of this email together >with any attachments. Thank you>>Original Message Follows:>------------------------>Dear ,>>I was talking about Win98SE. I guess there is are not many people using
    >Win98 anymore.>>The problem is that the player is in recovery mode already. When I plug
    >it into the USB port it does not show up as a dri've anymore. But the OS>confirms that I have put in a device into the USB port when I plug it in>pressing the play button. Also when I run the upgrade software it says >that it has found a device in recovery mode but then it does not find it>anymore. But again - neither WinXP nor Win98SE allow me to format the >dri've since it does not show up as dri've at all.>>Sorry for all this. But realize that I and many others have a piece of >scrap as long as we cannot find a solution for this problem. In the >forum people write that they even bought a new player already since this>firmware upgrade made an end to their TX FM.>>Best Regards,>>Peter>>At 03:0 2.0.05 +000, you wrote:>>Dear Peter>>>>Based on the information you provided that you have verified the player>>>>on another computer with Windows 98. I would like to inform you that >the>>player and the updated firmware only support the below operating >system:>>>>Microsoft? Windows? 98SE/2000/Me/XP>>>>I understand that you are also using the player on a Windows XP >>computer. However, you might like to verify your player on another >>computer that meets the above mentioned minimum operating system. Do >let>>me know the result. >>>>If issue persists but when connecting your player directly to the >>computer the player is being recognized, format the player using the >FAT>>file system, and download and install the latest >>driver/firmware/application update available through the below link: >>>>(Note: All contents in the player will be removed when you format your
    >>player, please backup the files) >>>>http://www.asia.creative.com/support/downloads/ >>>>. Insert your MuVo TX FM player into the USB port on your PC/Laptop, >>try a different USB port or hub if it is not detected. >>2. Open Windows Explorer. The player will be recognized as a Removable
    >>Disk. >>3. Right-click on the player and choose Format. >>4. In the File system drop down menu, select FAT, and then click the >>Start button. Do not select FAT 32, though it is selected as default by>>>>Windows XP. >>>>After the formatting is complete, make sure that you stop your player >>before disconnecting it from your computer. (Please take note that stop>>>>your player before disconnecting it from your computer is a must. >>Otherwise it will cause damage to your player's memory >storage/Harddisk)>>>>>>To stop your player in Windows XP, Windows 2000 or Windows ME Click on
    >>the Safely Remove Hardware icon on the Taskbar, click Safely remove USB>>>>mass Storage device, and disconnect your play when you are prompted to
    >>do so. >>>>Make sure that the icon below appears on the LCD screen again for at >>least fi've seconds before disconnecting your player.>>>>Do let me know the result. >>>>In case if you need any clarification, please do not hesitate to >contact>>us. Thank you.>>>>Best Regards>>>><name removed>>>Technical Support>>Creative Labs Asia>>>>To provide feedback on your "Creative Experience" please click on the >>following link:>>http://www.**bleep**.com/support/contact/welcome.asp?r=CLA&d=TS>>>>========== >>DISCLAIMER >>========== >>This email and any attachments may contain private, confidential and >>privileged materials for the sole use of Creative's intended recipient
    >>and is not to be forwarded or copied to others. Any review, copying or>>>>distribution of this email or any attachments by others is strictly >>prohibited. If you are not Creative's intended recipient, please >inform>>Creative immediately by responding to this email and thereafter >>permanently delete the original and any copies of this email together >>with any attachments. Thank you>>>>Original Message Follows:>>------------------------
    Moderator note: Please remove the name of the advisor when posting up e-mails.
    Message Edited by Catherina-CL on 0-3-2005 2:43 PM

  • Disappointed w E51 Firmware Upgrade

    Good day! I have just upgraded my Nokia E51, with Product Code 0552354, from 100.34.36 to 200.34.36 firmware. The said upgrade finished successfully and confirmed through my phone by keying *#0000# in stand-by.
    However, when I tried to update my Mail for Exchange inbox using a public WiFi as I have previously done, I keep encountering an error. The same public WiFi was detected and my phone says it is connected.
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    04-Jul-2008 09:45 AM
    tagabukidph wrote:
    Good day! I have just upgraded my Nokia E51, with Product Code 0552354, from 100.34.36 to 200.34.36 firmware. The said upgrade finished successfully and confirmed through my phone by keying *#0000# in stand-by.
    However, when I tried to update my Mail for Exchange inbox using a public WiFi as I have previously done, I keep encountering an error. The same public WiFi was detected and my phone says it is connected.
    I tried browsing for google.com and after a few seconds of waiting, a "Web: No Gateway Reply" message.
    When I got back to my desktop and queried for the error message I encountered, luckily or unluckily, tons of fellow Nokia users posted the same dilemma.
    Does firmware upgrade sort of 'malfunctioned' my phone's WiFi functionality? If so, then what's the purpose of the upgrade?
    I contacted Nokia Care via email and the response was to check my Wireless LAN settings by going to Tools > Settings > Connection> Wireless LAN > Options > Advance Settings > Changing advanced settings is not recommended. Continue anyway? > Yes > Automatic Config > Disabled > Power Saving > Disabled. Yet to no avail.
    I find it VERY disappointing provided the fact that I chose this phone primarily because of it's WiFi feature. I don't have time to go to Nokia Care centers that is why I am consulting this board. Hope someone could give a response that could fix this issue... :-(
    Hi tagabukidph
    I just bought my E51 made the upgrades and I also get the "No Gateway reply" and it really ticks me off as I had to go through a lot of hassel to find my WEP key.

  • HP VC Flex-10 Enet Module Firmware Upgrade.

    Hi All,
    Have just a quick question about the firmware upgrade on the HP VC Flex-10 Enet Module, We have recieved two new C7000 Chassis and I have tryed to upgrade the firmware on the HP VC Flex-10 Enet Module's they started at version 2.33 so I updated them to version 2.34, Now there is a version 3.15 out in the HP web site but each time I try to upgrade the firmware to this it will just sit there and do nothing.
    I'm upgradeing the firmware from the HP Virtual Connect Manager/Tools/Firmware Management and the .bin file is around 120Mb Not to sure if this is too big for the HP Virtual Connect Manager or not.
    If anyone has been able to upgrade to v3.15 can you please let me know how you got it to upgrade and also if there are issues with this version please let me know.
    Thanks for your time.
    lost872

    Yesterday, I just upgraded from 2.33 to 3.16.
    I encountered problems :
         VCM must be in BAY 1
         VCM must me alone in BAY 1 or with a VCM module in BAY 2 (I tryed with GbE2c in BAY 2)
    I used vcsu 1.5.2 and all workded fine.
    Before these upgrades, all the blade and the enclosure (C3000) where in lastest version.
    BIOS : 2010-25-10 B
    iLo2 : 2.05
    OA : 3.21
    Then I plugged the VCM and made the upgrade.

  • NMH410 Firmware Upgrading Error

    Hello everyone,
    I recently upgraded the HDDs on my NMH410 and basically it resets everything and even roles back the firmware.
    But this time around I couldn't manage make it upgrade. Everytime I receive this error message:
    "Error - Result"
    Firmware Upgrade has encountered an error. Upgrade Aborted!
    There is a thread on this forum suggesting to change the DNS Server but it didn't work for me either.
    What to do? Anyone having or had similar issues? Is it something from the Cisco's side?
    Is there a way to sideload the firmware or force to install it by directly accessing the hub?

    Here's an article that might help you: http://kb.linksys.com/Linksys/ukp.aspx?pid=80&app=vw&vw=1&login=1&json=1&docid=ec5f31fe7f0f4a8c9a89a...

  • Firmware upgrade crippled cp1025nw

    LaserJet CP1025nw color: was working flawlessly
    received email from HP 4/3/2012, recommending firmware upgrade to v 20120130.
    ran upgrade 4/3/2012 from iMac, OS10.6.8.
    got error: 'update failed'
    print queue says 'printing', cp1025nw doesn't respond.
    printer lights:  orange triangle enclosed exclamation mark plus green semicircle 
      This means: fatal error, per the user manual.  
       manual instructs to turn off, unplug, plug-in, turn on.  I did this several times.
    printer lights still indicate: fatal error.
    HP utility says: device status: unknown, service ID: unknown, FW version: unknown, driver version 2.0.20110727
                      tried to print configuration page: got error 'cannot establish two-way communication with the device'
                      printer and computer are connected with USB cable,  (this cable / port communicates without issue to Epson inkjet printer)
    Tried printing from Dell laptop: Latitude E6410 with USB cable: Windows XP professional, 2002, service pack 3.
                      has routinely printed from this computer previously.
    error message in printer queue: 'error - printing', 
    Dell said 'found new hardware'  tried to install with HP cd-rom
                      error message said 'the hardware was not installed because the wizard cannot find the necessary software'
    ran the HP print diagnostic utility HPPDU.exe file from the Dell with USB cable: 'Everything checks out okay with your printer'
     print test page: no response from the cp1025nw
    What should I try next?

    Since my last post I’ve retried the same troubleshooting described before, this time just from the PC.  The result is still the same.  Lights on the cp1025nw indicate “fatal error”.
    Does anyone know how to put this printer into ‘bootcode’ mode?  I’ve read about this in some other posts about HP firmware updates trashing printers.
    http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=...
    and
    http://www.fixyourownprinter.com/forums/laser/63535
    Is there some combination of button presses that sends the printer into bootcode so it is ready to accept the firmware?
    HP:  How do you start up these printers when they are just manufactured to load the firmware?

  • Sky Router firmware upgraded - can no longer login with credentials

    I usually have no problems accessing my sky router (white Sky Hub with ADSL) via the page 192.168.0.1 however I tried to login the other day and was greeted with an updated looking summary screen - all very nice I thought, let's go and explore! However when I put in the usual details - username: admin, password: sky I get prompted to input my details again which is very odd. Now I know that I am the only one who accesses the router in this way as my flatmate has never logged in and probably never will so I can only assume the firmware upgrade has caused the password/username to change. I logged in the other week and the password is saved in my browser so I am sure I am not making any mistake here. I have tried in chrome and IE just in case but I have the same issue in both. Has the new firmware brought a new default password? I cannot find any reference to this anywhere on this site so it seems unlikely. I would rather not reset my router to default settings as I have devices with static IP addresses and port forwarding setup that will take me some time to reconfigure. I don't think there is any feature to backup the config unless you are actually logged in to the router but would love to be worng about this. I am guessing I will have to bite the bullet and reset to factory defaults but would welcome any help or suggestions if possible?

    After review the events of the morning.....
    I normally keep my routers in the basement where my eth jacks all hub.  High on a shelf, I got reasonable coverage on 2.4Ghz even on the second floor.  I went to this router for the Dual mode, but found the 5Ghz didn't make it sufficiently well to the second floor.  So it was moved to the first floor, on a counter.  That morning the router started acting up a bit, not bringing an iphone online.  It was looked at - and a couple of post cards that had been placed on top, removed.  Air flow was not blocked around the sides in any way - just a few pieces of card stock on top to interfere with convection off the top.  
    1.  There is no way to look at temperature - maybe the device doesn't even know its own temp.
    2.  There is no fan that I can discern.  Clearly, creating a device that is designed to sit on a flat surface in a home environment ought to take into consideration "normal impediments to air flow".   Temp controlled fans is simple, well proven tech.
    3.  This design is small, has TWO radios, sits horizonal (thus is going to have lousy convection) - seems to me an engineer ought to have given more thought to not only providing the user with easy to obtain data (temp), alternative methods (fan/vertical mounting) and/or self-protection (to hot, I'm shutting down rather than corrupt my database).
    Having spent millions on Cisco gear in my career, I would have hoped that Cisco+Linksys would have a little more Cisco and a little less Linksys.
    me

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