Firmware won't update!

I can't get the firmware to update it just keeps spinning. Where can I download it to do it manually?

I dont really understand all your handwringing.  The debrick process is very simple and fast. You do not lose any data.  All that happened to your MBL is that somehow the firmware got corrupt during an upgrade - that can happen.  No big deal, as there is the debrick option to fix it without any data loss.    You really need to read teh debrick guide.  And the MBL meets all the needs you list perfectly.  I've had WD NAS products for about 10 years - they are great and primarily because they are able to be customized by the user by adding hacks. 1) you don't need Plex.  The MBL can handle Twonky Media Server - which is a fantastic server.  You could also just use teh SMB or NFS servers to serve your media to Kodi. 2) The MBL can be loaded with ownCloud. I use it and it works very well. 3) You can turn on the FTP server, but you that is very dangerous to outside hackers. Use wd2go, AccessBook, or OpenVpn instead. 

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