First day owning Macbook. Major Boot up issues.

I just bought my macbook today and I think I'm the only one who can manage to break it this quickly.
Anyway I was installing office when the macbook crashed and told me I needed to reset or restart. At first it would boot up and then give me an error (it looked ot me like an OS corruption). Anyway I tried a few things such as resetting macbook to factory settings etc... none of that worked. At this point the notebook wouldn't even boot at all. Screen stays blank and it beeps at me like 9-10 times. It repeats the beeps every 30 seconds or so. I can't get it to boot from the OS disk and I'm pretty much out of ideas and frustrated as it's brand new.
Is their anything I can try other then hoping they can fix it tomorrow at the store?

Quite possible thats it. I think I've narrowed it down to some type of hardware failure but I have to say I was leaning towards the HD.
Anyway started to remove to reset ram and I don't have a small enough screw driver to fit the screws. Sigh oh well it's already 11 I'll just wait and take it in to Apple store tomorrow after work and let them deal with it.
Way to new for me to have to start pulling it apart.

Similar Messages

Macbook Pro with Retina Display crash 3 times on the first day

This is my first Mac computer and it's not a cheap one.
I upgraded the spec on the laptop so it took a while for it to ship.
But within the first day, I got three crash already. I google on the issues and it seems like I'm not the only one who having this problem.
From what I read over the web, the crash is related to the graphic card.
Will this issues be resolve any time soon by update?
Should I go exchange for a new one at the apple store? I really don't want to wait another month again.
System Spec:
2.6Ghz i7, 16GB RAM, 512GB SSD.
Crash Log(I didn't keep a record of the first crash):
Interval Since Last Panic Report: 4786 sec
Panics Since Last Report:          1
Anonymous UUID:                    37D7521F-4ED9-438F-BBF5-0975E853E597
Tue Jul 17 02:53:11 2012
panic(cpu 6 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f824259b1, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000088, CR3: 0x000000011a4e8062, CR4: 0x00000000001606e0
RAX: 0xffffff7f82425a84, RBX: 0x0000000000000000, RCX: 0x0000000000000080, RDX: 0x0000000000179af4
RSP: 0xffffff81d3c73790, RBP: 0xffffff81d3c737a0, RSI: 0xffffff80244a2600, RDI: 0xffffff8029961000
R8: 0xffffff81d3c7393c, R9: 0x0000000000000000, R10: 0xffffff7f82426e6c, R11: 0xffffff80239c75e8
R12: 0x0000000000000073, R13: 0x0000000000000001, R14: 0xffffff8029961000, R15: 0xffffff802ac2d200
RFL: 0x0000000000010286, RIP: 0xffffff7f824259b1, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0x0000000000000088, Error code: 0x0000000000000002, Faulting CPU: 0x6
Backtrace (CPU 6), Frame : Return Address
0xffffff81d3c73440 : 0xffffff8000220792
0xffffff81d3c734c0 : 0xffffff80002c4794
0xffffff81d3c73670 : 0xffffff80002da55d
0xffffff81d3c73690 : 0xffffff7f824259b1
0xffffff81d3c737a0 : 0xffffff7f8245c0c3
0xffffff81d3c737d0 : 0xffffff7f82457b0b
0xffffff81d3c73800 : 0xffffff7f82459553
0xffffff81d3c73970 : 0xffffff7f82426730
0xffffff81d3c739a0 : 0xffffff7f82456fb5
0xffffff81d3c739c0 : 0xffffff7f82429e96
0xffffff81d3c73b00 : 0xffffff7f82426ed4
0xffffff81d3c73b60 : 0xffffff800065593e
0xffffff81d3c73b80 : 0xffffff800065621a
0xffffff81d3c73be0 : 0xffffff80006569bb
0xffffff81d3c73d20 : 0xffffff80002a3f08
0xffffff81d3c73e20 : 0xffffff8000223096
0xffffff81d3c73e50 : 0xffffff80002148a9
0xffffff81d3c73eb0 : 0xffffff800021bbd8
0xffffff81d3c73f10 : 0xffffff80002af140
0xffffff81d3c73fb0 : 0xffffff80002dab5e
      Kernel Extensions in backtrace:
         com.apple.driver.AppleIntelHD4000Graphics(7.2.8)[6B02D782-A79F-399C-81FD-353EBF F2AB81]@0xffffff7f8241d000->0xffffff7f82483fff
            dependency: com.apple.iokit.IOPCIFamily(2.7)[C0404427-3360-36B4-B483-3C9F0C54A3CA]@0xffffff 7f80869000
            dependency: com.apple.iokit.IONDRVSupport(2.3.4)[474FE7E9-5C79-3AA4-830F-262DF4B6B544]@0xff ffff7f808cd000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[EF26EBCF-7CF9-3FC7-B9AD-6C0C27B89B2B]@0 xffffff7f80894000
BSD process name corresponding to current thread: Google Chrome He
Mac OS version:
11E2620
Kernel version:
Darwin Kernel Version 11.4.2: Wed May 30 20:13:51 PDT 2012; root:xnu-1699.31.2~1/RELEASE_X86_64
Kernel UUID: 25EC645A-8793-3201-8D0A-23EA280EC755
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 1281859947362
last loaded kext at 597053899228: com.apple.filesystems.smbfs          1.7.2 (addr 0xffffff7f80794000, size 241664)
last unloaded kext at 266578742983: com.apple.iokit.IOEthernetAVBController          1.0.1b1 (addr 0xffffff7f81929000, size 20480)
loaded kexts:
com.initex.proxifier.macosx.kext          2.0.0b4
org.virtualbox.kext.VBoxNetAdp          4.1.18
org.virtualbox.kext.VBoxNetFlt          4.1.18
org.virtualbox.kext.VBoxUSB          4.1.18
org.virtualbox.kext.VBoxDrv          4.1.18
com.apple.filesystems.smbfs          1.7.2
com.apple.driver.AppleIntelProfile          85.2
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.filesystems.autofs          3.0
com.apple.driver.AppleMikeyHIDDriver          122
com.apple.driver.AGPM          100.12.69
com.apple.driver.ApplePlatformEnabler          2.0.5d3
com.apple.driver.X86PlatformShim          5.0.0d8
com.apple.driver.AppleHDA          2.2.3f13
com.apple.driver.AppleMikeyDriver          2.2.3f13
com.apple.driver.AppleUpstreamUserClient          3.5.9
com.apple.driver.AudioAUUC          1.59
com.apple.driver.AppleSMCPDRC          5.0.0d8
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.iokit.IOBluetoothSerialManager          4.0.7f2
com.apple.GeForce          7.2.8
com.apple.driver.AppleSMCLMU          2.0.1d2
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AudioIPCDriver          1.2.3
com.apple.driver.AppleMuxControl          3.1.32
com.apple.driver.ApplePolicyControl          3.1.32
com.apple.driver.AppleLPC          1.6.0
com.apple.driver.AppleMCCSControl          1.0.33
com.apple.driver.AppleIntelHD4000Graphics          7.2.8
com.apple.driver.AppleIntelFramebufferCapri          7.2.8
com.apple.driver.BroadcomUSBBluetoothHCIController          4.0.7f2
com.apple.driver.AppleUSBTCButtons          227.6
com.apple.driver.AppleUSBTCKeyboard          227.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          33
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.0.4
com.apple.driver.AirPort.Brcm4331          560.7.21
com.apple.driver.AppleSDXC          1.2.2
com.apple.driver.AppleUSBHub          5.0.7
com.apple.driver.AppleEFINVRAM          1.6.1
com.apple.driver.AppleUSBEHCI          5.0.7
com.apple.driver.AppleUSBXHCI          1.0.7
com.apple.driver.AppleSmartBatteryManager          161.0.0
com.apple.driver.AppleAHCIPort          2.3.0
com.apple.driver.AppleACPIButtons          1.5
com.apple.driver.AppleRTC          1.5
com.apple.driver.AppleHPET          1.7
com.apple.driver.AppleSMBIOS          1.9
com.apple.driver.AppleACPIEC          1.5
com.apple.driver.AppleAPIC          1.6
com.apple.driver.AppleIntelCPUPowerManagementClient          195.0.0
com.apple.nke.applicationfirewall          3.2.30
com.apple.security.quarantine          1.3
com.apple.security.TMSafetyNet          8
com.apple.driver.AppleIntelCPUPowerManagement          195.0.0
com.apple.driver.AppleProfileTimestampAction          85.2
com.apple.driver.AppleProfileThreadInfoAction          85.2
com.apple.driver.AppleProfileRegisterStateAction          85.2
com.apple.driver.AppleProfileReadCounterAction          85.2
com.apple.driver.AppleProfileKEventAction          85.2
com.apple.driver.AppleProfileCallstackAction          85.2
com.apple.iokit.AppleProfileFamily          85.2
com.apple.kext.triggers          1.0
com.apple.iokit.IOSCSIArchitectureModelFamily          3.2.1
com.apple.driver.DspFuncLib          2.2.3f13
com.apple.iokit.IOSurface          80.0.2
com.apple.iokit.IOSerialFamily          10.0.5
com.apple.iokit.IOAudioFamily          1.8.6fc18
com.apple.kext.OSvKernDSPLib          1.3
com.apple.driver.AppleHDAController          2.2.3f13
com.apple.iokit.IOHDAFamily          2.2.3f13
com.apple.driver.AppleGraphicsControl          3.1.32
com.apple.driver.AppleSMBusPCI          1.0.10d0
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.driver.X86PlatformPlugin          5.1.1d6
com.apple.driver.AppleSMC          3.1.3d10
com.apple.driver.IOPlatformPluginFamily          5.1.1d6
com.apple.nvidia.nvGK100hal          7.2.8
com.apple.driver.AppleSMBusController          1.0.10d0
com.apple.NVDAResman          7.2.8
com.apple.iokit.IONDRVSupport          2.3.4
com.apple.iokit.IOGraphicsFamily          2.3.4
com.apple.driver.AppleUSBBluetoothHCIController          4.0.7f2
com.apple.iokit.IOBluetoothFamily          4.0.7f2
com.apple.driver.AppleThunderboltDPInAdapter          1.8.4
com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.4
com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.5
com.apple.driver.AppleUSBMultitouch          230.5
com.apple.iokit.IOUSBHIDDriver          5.0.0
com.apple.driver.AppleUSBMergeNub          5.0.7
com.apple.driver.AppleUSBComposite          5.0.0
com.apple.driver.AppleThunderboltNHI          1.6.0
com.apple.iokit.IOThunderboltFamily          2.0.3
com.apple.iokit.IO80211Family          420.3
com.apple.iokit.IONetworkingFamily          2.1
com.apple.iokit.IOUSBUserClient          5.0.0
com.apple.iokit.IOUSBFamily          5.0.7
com.apple.driver.AppleEFIRuntime          1.6.1
com.apple.iokit.IOAHCIFamily          2.0.8
com.apple.iokit.IOHIDFamily          1.7.1
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          177.5
com.apple.kext.AppleMatch          1.0.0d1
com.apple.driver.DiskImages          331.7
com.apple.iokit.IOStorageFamily          1.7.2
com.apple.driver.AppleKeyStore          28.18
com.apple.driver.AppleACPIPlatform          1.5
com.apple.iokit.IOPCIFamily          2.7
com.apple.iokit.IOACPIFamily          1.4
Model: MacBookPro10,1, BootROM MBP101.00EE.B00, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.3f28
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.198.19.21)
Bluetooth: Version 4.0.7f2, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM512E, 500.28 GB
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2512, 0x1d180000 / 3
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 6
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0262, 0x1d182000 / 4
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52b, 0x14200000 / 1
Crash 2:
Interval Since Last Panic Report: 5515 sec
Panics Since Last Report:          2
Anonymous UUID:                    37D7521F-4ED9-438F-BBF5-0975E853E597
Tue Jul 17 03:06:09 2012
panic(cpu 1 caller 0xffffff80002c4794): Kernel trap at 0xffffff8000533ee8, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x0000000104b1100e, CR3: 0x0000000041ab5041, CR4: 0x00000000001606e0
RAX: 0x00ffffff802d572e, RBX: 0xffffff8000847380, RCX: 0x0000000001510000, RDX: 0xffffff8024dcf438
RSP: 0xffffff81d461be10, RBP: 0xffffff81d461be10, RSI: 0xffffff802701e990, RDI: 0xffffff802340d871
R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0x0000000109607bc8, R11: 0xffffff80002dad60
R12: 0xffffff802701e990, R13: 0x0000000000000100, R14: 0xffffff81d461bed8, R15: 0xffffff8025c3bcc0
RFL: 0x0000000000010282, RIP: 0xffffff8000533ee8, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0x0000000104b1100e, Error code: 0x0000000000000000, Faulting CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff81d461bac0 : 0xffffff8000220792
0xffffff81d461bb40 : 0xffffff80002c4794
0xffffff81d461bcf0 : 0xffffff80002da55d
0xffffff81d461bd10 : 0xffffff8000533ee8
0xffffff81d461be10 : 0xffffff800053bbf8
0xffffff81d461be80 : 0xffffff8000562ddf
0xffffff81d461bf50 : 0xffffff80005cdecb
0xffffff81d461bfb0 : 0xffffff80002daea3
BSD process name corresponding to current thread: VirtualBoxVM
Mac OS version:
11E2620
Kernel version:
Darwin Kernel Version 11.4.2: Wed May 30 20:13:51 PDT 2012; root:xnu-1699.31.2~1/RELEASE_X86_64
Kernel UUID: 25EC645A-8793-3201-8D0A-23EA280EC755
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 762734225424
last loaded kext at 268592098055: com.apple.filesystems.smbfs          1.7.2 (addr 0xffffff7f80794000, size 241664)
last unloaded kext at 219648485512: com.apple.iokit.IOEthernetAVBController          1.0.1b1 (addr 0xffffff7f81929000, size 20480)
loaded kexts:
com.initex.proxifier.macosx.kext          2.0.0b4
org.virtualbox.kext.VBoxNetAdp          4.1.18
org.virtualbox.kext.VBoxNetFlt          4.1.18
org.virtualbox.kext.VBoxUSB          4.1.18
org.virtualbox.kext.VBoxDrv          4.1.18
com.apple.filesystems.smbfs          1.7.2
com.apple.driver.AppleIntelProfile          85.2
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.filesystems.autofs          3.0
com.apple.driver.AppleMikeyHIDDriver          122
com.apple.driver.AGPM          100.12.69
com.apple.driver.ApplePlatformEnabler          2.0.5d3
com.apple.driver.X86PlatformShim          5.0.0d8
com.apple.driver.AppleHDA          2.2.3f13
com.apple.driver.AppleMikeyDriver          2.2.3f13
com.apple.driver.AppleUpstreamUserClient          3.5.9
com.apple.driver.AudioAUUC          1.59
com.apple.driver.AppleSMCPDRC          5.0.0d8
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.GeForce          7.2.8
com.apple.iokit.IOBluetoothSerialManager          4.0.7f2
com.apple.driver.AppleSMCLMU          2.0.1d2
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AudioIPCDriver          1.2.3
com.apple.driver.ApplePolicyControl          3.1.32
com.apple.driver.AppleMuxControl          3.1.32
com.apple.driver.AppleLPC          1.6.0
com.apple.driver.AppleMCCSControl          1.0.33
com.apple.driver.AppleIntelHD4000Graphics          7.2.8
com.apple.driver.AppleIntelFramebufferCapri          7.2.8
com.apple.driver.BroadcomUSBBluetoothHCIController          4.0.7f2
com.apple.driver.AppleUSBTCButtons          227.6
com.apple.driver.AppleUSBTCKeyboard          227.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          33
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.0.4
com.apple.driver.AirPort.Brcm4331          560.7.21
com.apple.driver.AppleSDXC          1.2.2
com.apple.driver.AppleUSBHub          5.0.7
com.apple.driver.AppleEFINVRAM          1.6.1
com.apple.driver.AppleAHCIPort          2.3.0
com.apple.driver.AppleUSBEHCI          5.0.7
com.apple.driver.AppleUSBXHCI          1.0.7
com.apple.driver.AppleSmartBatteryManager          161.0.0
com.apple.driver.AppleACPIButtons          1.5
com.apple.driver.AppleRTC          1.5
com.apple.driver.AppleHPET          1.7
com.apple.driver.AppleSMBIOS          1.9
com.apple.driver.AppleACPIEC          1.5
com.apple.driver.AppleAPIC          1.6
com.apple.driver.AppleIntelCPUPowerManagementClient          195.0.0
com.apple.nke.applicationfirewall          3.2.30
com.apple.security.quarantine          1.3
com.apple.security.TMSafetyNet          8
com.apple.driver.AppleIntelCPUPowerManagement          195.0.0
com.apple.driver.AppleProfileTimestampAction          85.2
com.apple.driver.AppleProfileThreadInfoAction          85.2
com.apple.driver.AppleProfileRegisterStateAction          85.2
com.apple.driver.AppleProfileReadCounterAction          85.2
com.apple.driver.AppleProfileKEventAction          85.2
com.apple.driver.AppleProfileCallstackAction          85.2
com.apple.iokit.AppleProfileFamily          85.2
com.apple.kext.triggers          1.0
com.apple.iokit.IOSCSIArchitectureModelFamily          3.2.1
com.apple.driver.DspFuncLib          2.2.3f13
com.apple.iokit.IOSurface          80.0.2
com.apple.iokit.IOSerialFamily          10.0.5
com.apple.iokit.IOAudioFamily          1.8.6fc18
com.apple.kext.OSvKernDSPLib          1.3
com.apple.driver.AppleHDAController          2.2.3f13
com.apple.iokit.IOHDAFamily          2.2.3f13
com.apple.driver.AppleSMBusPCI          1.0.10d0
com.apple.driver.AppleGraphicsControl          3.1.32
com.apple.driver.X86PlatformPlugin          5.1.1d6
com.apple.driver.AppleSMC          3.1.3d10
com.apple.driver.IOPlatformPluginFamily          5.1.1d6
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.nvidia.nvGK100hal          7.2.8
com.apple.driver.AppleSMBusController          1.0.10d0
com.apple.NVDAResman          7.2.8
com.apple.iokit.IONDRVSupport          2.3.4
com.apple.iokit.IOGraphicsFamily          2.3.4
com.apple.driver.AppleUSBBluetoothHCIController          4.0.7f2
com.apple.iokit.IOBluetoothFamily          4.0.7f2
com.apple.driver.AppleThunderboltDPInAdapter          1.8.4
com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.4
com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.5
com.apple.driver.AppleUSBMultitouch          230.5
com.apple.iokit.IOUSBHIDDriver          5.0.0
com.apple.driver.AppleUSBMergeNub          5.0.7
com.apple.driver.AppleUSBComposite          5.0.0
com.apple.driver.AppleThunderboltNHI          1.6.0
com.apple.iokit.IOThunderboltFamily          2.0.3
com.apple.iokit.IO80211Family          420.3
com.apple.iokit.IONetworkingFamily          2.1
com.apple.iokit.IOUSBUserClient          5.0.0
com.apple.iokit.IOAHCIFamily          2.0.8
com.apple.iokit.IOUSBFamily          5.0.7
com.apple.driver.AppleEFIRuntime          1.6.1
com.apple.iokit.IOHIDFamily          1.7.1
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          177.5
com.apple.kext.AppleMatch          1.0.0d1
com.apple.driver.DiskImages          331.7
com.apple.iokit.IOStorageFamily          1.7.2
com.apple.driver.AppleKeyStore          28.18
com.apple.driver.AppleACPIPlatform          1.5
com.apple.iokit.IOPCIFamily          2.7
com.apple.iokit.IOACPIFamily          1.4
Model: MacBookPro10,1, BootROM MBP101.00EE.B00, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.3f28
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.198.19.21)
Bluetooth: Version 4.0.7f2, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM512E, 500.28 GB
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2512, 0x1d180000 / 3
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0262, 0x1d182000 / 5
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 7
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52b, 0x14200000 / 1

I see a mention of Google Chrome and VirtualBox in your log. Stop using those and see if the situation changes? From what we know so far, the problem is a software one (Apple's fault), not a hardware problem. Mountain Lion is supposed to fix the issue, which should be out in about a week. So you could wait til then, upgrade to ML, and see if its still crashing or not.

TS1365 My Macbook Pro 17" 2.44ghz all of a sudden one day decided to not boot up. When the power button is pressed the sleep light in the front on the latch release turns on and there is a small running sound but it never boots up and the screen never lig

My Macbook Pro 17" 2.44ghz all of a sudden one day decided to not boot up. When the power button is pressed the sleep light in the front on the latch release turns on and there is a small running sound but it never boots up and the screen never lights up. Anyone else have this problem? Any ideas?
I'd love to repair it but not if it'll cost 500 bucks or more to replace the logicboard.
I appreciate any help
Michael

Lao Bo,
yes, you can locate and copy a file from your HD to a USB key using UNIX commands. If you know the exact name of the file which you’re trying to locate, try this:
find / -iname filename -print
This command will search your entire internal disk for the particular filename. If you know that it’s within a particular user account, then you can save search time with this variation:
find /Users/username -iname filename -print
Either variation of this command will print all files found which have the given filename. Presuming that you’re able to identify the correct file, you can copy it to a USB key using the command
cp -p filename_returned_by_find /Volumes/USB_volume
If you’re not sure which volume name your USB key has, this command will show you what the possibilities are:
ls /Volumes
Please let me know if you have any trouble with these commands.

HT201441 I restored my phone and now it is asking me to activate it and i am trying but it is saying i cant activate my phone with my own id that i have to use the id that i used to set up my iphone the very first day i got it but that is the id. help ple

I restored my phone and now it is asking me to activate it and i am trying but it is saying i cant activate my phone with my own id that i have to use the id that i used to set up my iphone the very first day i got it but that is the id. help please

You can try calling Apple support at 0800-761-0880 and explaining the situation to them. Perhaps there will be something they can do to help. Try asking to speak with a Customer Relations representative, though I don't know if they have them in Brazil.
Regards.

RSD the first day i got my macbook, am i the unluckiest or what...?

first, my order was delayed for THREE WEEKS!! then the day i got my computer, RSD occurred. all sorts of random shut down too, the shut down without any message, the message of multiple languages to restart, and the fact that i can't even turn it on for a long period of time after RSD occurs.
it seems that RSD happens to people after some time, but mine happened the first day i got my computer...

I'm sorry to hear that your macbook RSD the first time you got it. That *****! Did you get the Black Macbook or the White? I just got my Black Macbook from Ebay and I only paid $1,100 for it and it had 2ghrz processor and 2 gig RAM. The person I bought it from, got it in the middle of June so it still have 9 months of warranty. It works great no RSD, I hope I never get it 'cause I am using it right now and it works great! I am loving it! The first day I got it, I used it all night until the morning and did the yes test to see if it will RSD. It never RSD so I hope it will stay this way at least up to when I am ready to buy the new model of macbook. Hopefully in two years.

I'm new to Apple (MacBook Pro). Had a PC before. First day I had the new Apple, somehow I lost the return arrow to go back to an original page (if that makes sense).

First day I had my Apple I was on Craig's List looking at an item and somehow I deleted the return arrow to go back to the original list. So now when I'm on a site, there's no arrow to go back and I have to close and start all over. How do I get the return arrow that I believe is on the left side of the screen? I've never had an Apple, so all of this is new to me. Thanks! Jo

If I understand your question, you need to select View > Customize Toolbar from the Safari menu bar. Drag the back/forward arrows into the toolbar wherever you want them, then click Done.
You can also go back to the previous page by pressing command-left arrow on the keyboard.

First day of the week issue

Hello everyone,
We have recently setup workforce management in our environment. The person that set it up initially set it up so that the first day of the week for the schedule is sunday. I would like to change this to monday, so that the schedule is monday thru sunday so it can coinside with payroll. But when i do this and rerun a schedule request it comes up blank. I feel like im missing something but i dont know what. Any help would be greatly appreciated.

There really is no screenshot to post. I don't get any error message. I just get nothing, no empoyees show up in the Schedule
Viewer. It says there is no schedule for this period. When i change the day back to start on sunday and rerun the schedule request everything comes up fine.

Incredibly slow MacBook, Internal Hard Drive issues...

Good morning everybody! I'm apologize if this post is extremely wordy...
I am extremely baffled by a particular issue with a MacBook 2.0GHz C2D which belongs to a friend of mine. The warranty is expired.
_Brief history:_
Several months ago, this MacBook could not find a bootable volume. The drive would not mount when booting from an external FireWire hard drive. It would not mount when the MacBook was put in Target Disk Mode and connected to another Mac. When booting from an external USB hard drive or with my MacBook Pro connected to the MacBook via Target Disk Mode, the MacBook booted up quickly. I came to the conclusion that the internal hard drive must have failed and needed to be replaced. Ultimately, the data was not recoverable from this drive.
I then proceeded to swap out the defective Apple OEM Seagate hard drive with a known working Apple OEM Fujitsu hard drive. When booting from the Leopard Install DVD, the MacBook would boot incredibly slow, but would finally reach the Installer Language screen. When proceeding to install Leopard, the drive would take a very long time to have data written to it, and ultimately the install failed. I removed the new hard drive from the MacBook and placed it in an external USB enclosure, attached it to the MacBook and booted from the Leopard Install DVD. Leopard would install successfully. I removed the hard drive from the enclosure and reinstalled it the MacBook. When booting from the freshly installed OS, the MacBook would take a very long time to boot. The MacBook is extremely slow!!!
I checked the Activity Monitor to ensure CPU & System Memory Usage was not going crazy. All Processes where normal with adequate CPU & Memory headroom.
I took the MacBook apart thinking that the SATA Controller Cable might be loose. No, it was firmly in place. I reassembled the MacBook and booted it up again. Still incredibly slow!
Finally, after several reboot attempts, the MacBook would book up quickly and operation was perfect. I applied all updates and continued testing the MacBook with great success. Gave my friend his MacBook back and he was grateful.
_Now for the kicker..._
My friend brought me his MacBook a week ago complaining that the MacBook was operating extremely slow (much like when I was initially testing it before). I verified the MacBook was slow when I tried using it. I tried several reboots and then it would get stuck on the gray Apple with spinning gear.
I tried booting into Single User Mode, but it gets stuck on "Waiting for root device"
I put the MacBook in Target Disk Mode and connected it to my G5 2.0GHz Dual Core. The hard drive would mount quickly on the G5 and I used Disk Utility to create a Restore Image. The disk operation would perform normally and the image would be created successfully.
I then partitioned the MacBook's hard drive when connected to the G5, ejected and proceeded to attempt OS reinstall. No dice! The hard drive is not even detected by the Disk Utility on the Leopard Install DVD.
Finally after several reattempts, the hard drive is recognized, but is extremely slow when trying to reinstall...and again, ultimately install fails. Using Disk Utility from Leopard Install DVD, the hard drive fails to unmount when I try formatting.
I don't have Apple Hardware Test disc for the MacBook or Apple Service Diagnostics disc for this model. Running TechTool Pro shows hardware to be okay, disk controller onboard the Fujitsu drive is okay, but running SMART & Surface Scan takes a long, long time (which I'm certain will ultimately error out). Running Drive Genius takes a long, long time as well.
Conclusion:
I think the SATA Controller Cable is defective. I can't think of anything else that would cause disk errors or performance issues like this. Your input is truly appreciated!

Even though no one responded to my post, I thought I'd share the resolution with the entire Apple community. I hope this information will be helpful to some of you with MacBooks or MacBook Pros that may be running painfully slow or may be exhibiting hard drive issues because your machine won't recognize the boot drive or fails to properly boot on a perfectly healthy S.M.A.R.T. verified hard drive. It just might be the hard drive connector/cable. Here it goes...
I visited my local Apple Retail Store and asked a "Genius" at the Genius Bar about this issue and told him my thoughts about a possible failed hard drive connector/cable. First, he didn't even know what a hard drive connector was! Then, he arrogantly stated that he never heard of such a thing and that these cables never fail. Finally, he blatantly dispelled this as a possibility.
On the contrary with my experience, I have had many failed PATA controller cables that required replacement when supporting the desktop PC's at work. I have personally owned and supported many Apple manufactured laptops and desktops and have never encountered this issue on a Mac...until this MacBook!
So, after looking at the Service Manual for the MacBook, I went over to my local Apple Authorized Service Provider and purchased the Hard Drive Connector Apple Part #922-7579. I replaced the original cable, reassembled and proceeded to boot the MacBook with the Leopard DVD installer. The Fujitsu drive was immediately recognized and was able to be formatted and Leopard installed without incident. The MacBook boots off the internal hard drive as normal again and works nice and fast again.
Thank you all for your time!
:D

MacBook Slow Boot

My issue is that my MacBook is suddenly starting slower than usual. I've had it for a week and the first days when I pressed the power button in a matter of 1 or 2 seconds the screen turned white and the apple appeared.
I upgraded the RAM from 1 to 2 GB and installed the BootCamp utility. While using BootCamp, I burned the MacBook drivers and restarted the computer to install the Windows software. When I was going to do that I realized my copy of Windows XP is not SP2 so I restarted the MacBook and reversed the partition to full OSX. Since then, whenever I power up the computer, the white screen stands there for almost 10 seconds before the apple finally appears. I can live with it but it bugs me that it used to start so much faster.
I'm not having OS performance issues whatsoever. My only concern is with this boot sequence. Is there a way to know what the Mac is doing prior the little apple appearance? What should be causing this?
Thanks
macbook Mac OS X (10.4.9)

Hi,
open system preference > start up disk > and choose your HD OS X folder > restart.
Hope the macbook will look and boot up directly from that and speed up the boot up process.
Good Luck.

I am trying to install windows 8 at my macbook air boot camp

I am trying to install windows 8 at my macbook air boot camp but Boot Camp Assistant i showing an error that the disk cannot be portioned because some files cannot be moved. Back up the disc and use disk utility to format it was a single Mac OS Extended (journaled) volume. Restore your information to the disk and try using Boot Camp Assistant Again.
I had already installed teh first time Windows on my MacBook Air and Mac Book Pro. Actually I had more issues to install on the pro than Air.
But my Macbook Air had an issue on November 2013, 3 weeks after buying it and Apple gave me a new MacBook Air but they only transferred the information on my mac and the windows partion was lost according to them, they could copy it in to my new MacBook Air. Now that I am trying to install my windows I can not access to the aprtion section and get the error message from above.
What can I do to to install it? I am using a 32GB USB and OEM Windows 8 at USB External Drive. The same I used before. I dont know understand what changed if I did it before?
Please advise..

I think there's some remmants left over from when Apple transferred stuff over. We can try a quick fix, but if that doesn't work, I think the only option is to clean install OSX and then install Windows.
open disk utility, confirm that you only have 1 partition (mac journaled)
restart and PRAM reset
open disk utility and repair permissions twice
restart boot camp assistant
Does it work?
If not, I would boot holding command+R, choose disk utility from the menu and completely erase your HD (formatting it as mac journaled again). Then, install OSX on this HD. Once OSX is installed, don't copy your files over from the backup yet. Instead, start boot camp assistant and see if you can get Windows installed. You can copy back your other files after we get Windows installed.

MacBook Air Boots to OS, then screen goes dark.

I have recently been working on an older style (A1304) MacBook Air with the 128GB SSD. I've been working on Mac's for years, and have worked on hundreds, but this is the first time I've ever come across this particular issue.
Liquid damaged MacBook Air. Keyboard and Trackpad mainly took the brunt of the spill. Popped off the keys, cleaned it all up. Button for the trackpad no longer works, but everything else does. Entire computer was disassembled, no other liquid was found.
MacBook Air boots up normally, and I was using it for a few hours to make sure everything was working fine. Left it to charge. Came back two hours later, and the screen was dark (but the image was still visible, as if the backlight was not on). Could see the mouse pointer moving, but backlight won't come back on. Turned off computer, turned it back on. Backlight works just fine, and it boots to the OS. Within 10 seconds of booting to OS, the screen goes dark (screen goes completely black with no image). Couple seconds later, light on the front starts to "breathe" indicating it's sleeping. Wake it back up, and image appears on the screen, but no backlight. Then it "goes to sleep" again.
Boot computer to a Flash Drive with Snow Leopard Installer and once the blue screen comes on as if the installer is just about to pop up, it "goes to sleep" immediaetly. Though, the backlight and computer will stay on in the Apple Hardware Test for as long as I want. (ran it several times, "no trouble found". Also reset the PRAM, nothing helps.
I was wondering if anyone has ever come across this. Completely baffled on whether it's a software or hardware (or combination of the both) issue I'm having.

The keyboard and trackpad reside on top of the motherboard and all the components of the computer. The keyboard and trackpad are not liquid proof. It is VERY likely that the liquid made its way to the motherboard and has affected those components. If EVER there is liquid spilled on a computer, the last thing you want to do is A. Turn it on to make sure it is working.. and B. Plug it in and charge it. Do the EXACT opposite. Unplug and turn off all power, and, if possible, remove the battery from it. The liquid itself doesnt do the damage...the damage is done when the liquid comes in contact with the circuits and shorts out the contacts and components. You could try to connect to an external monitor, if you have the means to do so, to see if it makes a difference, but it probably will not. I seems that the motherboard is not functioning correctly.

EA6500 First Day Impressions & Advise.

My first impressions of the EA6500 are a little rocky, anyone who doesn't know router settings like I do or knows their way around web-based browsers probably won't be able to even get online, yes really. This router has probably in my opinion been rushed out, now don't get me wrong, the hardware is excellent but the software has been rushed and in its current state is rather poor.
1. Firstly, before you buy this router make sure you pre-download the firmware update for it, otherwise you'll be like me for 2 hrs wondering why you can't get online. The fact that you cannot even get online without the firmware upgrade is an absolute disgrace, and it was only after a while I remembered about reading about needing a firmware to get online from this forum. No firmware upgrade disc, nothing, so I had to log onto next doors internet and download it, then upload it to the router.
So make sure you get the firmware before hand.
2. After the first major firmware update make sure you then do a full factory default, again I only didn't this after remembering something on these forums, how a regular consumer would know to do this; I have no idea. If you don't do a full factory reset the router can run fine if left on, but after doing a power cycle cannot connect to the internet in any way. I later found out that this was caused by the MAC ADRESSE CLONE being on, and after a factory default this option is turned off, actually after the new firmware and factory default many options are completely different from what they were before.
3. So, after you have the firmware, after you have done the factory default the router will work as expected. The next thing users need to do is add DHCP RESERVATIONS to all devices, and here's why. Well, one its easyier to control things, and two is labelling.
So, add one devise at a time, the reason for this is it would consider 2 xbox say a networking devise, and you cannot distinguish one devise from the other. To get around this, turn one devise on at a time, go to devise list and rename it, if its a PC with a name like MARK-PC then that is already enough. This comes with xboxes, playstations anthing with a generic name, printer, possibly i-phone, those types of devises. So rename every new devise like this that accesses the network, and you can then distinguish which xbox or which playstation is who's.
4. WIRELESS, this is my opinion, use channel 1,6 or 11 for 2.4GHz band, I use 11, seems to have much less intererance. For 2.4GHz use G-ONLY, Im seeing alot of disconnects and packet loss using mixed.
Im not to sure of the 5.0MHz band because I don't use it, I don't use it because I feel there are more lag issues when using 2.4, 5.0 and ac all at the same time, I personally just turn 5.0 and ac off. Thats for now, things may improve a bit more in a new firmware.
5. MEDIA PRIORITIZATION & FILTER MULTICAST STREAMS, right now Im turning it off media prioritization, seems to be potentially causing bandwidth crush on devises that have normal priority.
Im checking filter multicast because it is potentially causing bandwidth crush when streaming from twitch tv or youtube and playing on an xbox.
6. MTU I used a low MTU on my old router, 1364, just enough for xbox live, after doing so on this router I kept getting lag outs. After changing the MTU back to auto and checking filter multicast streams, things are back to normal and appear so far to be lag free.
Im personally still trying to figure out what is causing the lag spikes, but its one of the 3, media prioritization, filter multicast or MTU. I assume this because nothing else controls packets and bandwidth like these 3.
Thanks for reading, this really a first day check list for new users, Ive personally had quite a bit of fun knowing what does what on this router, and after getting a few settings in place it does appear to be a really good router. For networking noobs however its pretty unacceptable from Linksys, the setup that needs to be done its shocking; pre-firmware. Maybe in a few firmwares time this router maybe incredible, and I hope it is, but right now it just seems a little un-finished, and a little un-professional right now, but lets hope things change. This router has huge potential I just hope the software guys at Linksys can keep up.

TWISTED BULLET wrote:
Ive tried port forwarding and dmz and that didn't change the 2nd xbox in any way, the only way to make the 2nd xbox open NAT was port triggering, but then the first xbox becomes moderate.
Putting the router behind the DMZ also failed and was still moderate.
Ive heard swtches do not work, but I guess I could try putting my old router into bridge mode, but I can't see how bridge mode or using a switch would help or work. This is just the limitation of NAT routers/modems I guess.
Connecting 2 Xboxes should work thru the router. Please refer to this configuration I've found and try to double-check the settings you've set on both consoles so with the router's.
http://www6.nohold.net/Cisco2/ukp.aspx?vw=1&docid=082ee344b4754044b1ff95fcd78b5305_4576.xml&pid=80&r...
http://www.unofficialguidetolive.co.uk/faqs/60-two-xboxes-using-one-router-internet-connection
http://www.unofficialguidetolive.co.uk/

MacBook Pro boots up really slow

Hello everyone!
I have a couple of issues with my MacBook Pro and I was hoping someone could help me.
It's about a mid-2010 i7 2.66 GHz MacBook Pro, 8 GB ram, running Mavericks.
The problem is as follows:
My MacBook takes between 3 and 6 minutes to boot up. It is the kernel stage that takes really long. The rest is fine. Besides that, the battery is also empty very quickly. After about 1,5 or 2 hours of surfing on the internet, the battery is empty.
I recently put in a new battery because the other one said it should be replaced. I hoped this would fix the battery issue and maybe even the boot up issue, but unfortunately the battery is still empty very quick and the boot up is still slow.
I think the boot up started to get slower around a year ago. It then took like 1 or 2 minutes instead of the couple of seconds it used to take. About half a year ago that boot up time significantly got worse. And I think it may have gotten a little more worse after I installed Mavericks a little less than half a year ago.
Besids that, there are a few more issues. I'm not sure though if they are related to the slow boot up or to the battery.
When I connect or disconnect the adapter to my MacBook Pro, everything freezes for a while. I usually can still move my cursor around, but video or audio freezes and I can't open new windows or something like that. The freezing takes between 30 secs and 2 minutes. This is something that started to happen about a little more than half a year ago I think.
Also, when I try to save something, a document or an image from a website, it takes a while for the Finder-popup to show my folders. It used to immediately show all the folders, but now it takes a while to load them. This is something that started to happen a couple of months ago.
I honestly have no clue why these things are happening.
I already checked my harddisk. I used Disk Utility and then the First Aid tab to check my harddisk and everything is fine. I also have over 100GB still available, so the harddisk is not too full or something.
I also checked the activity monitor. I'm not too sure what to look at on the monitor, but as fas as I can tell, there is nothing strange going on.
I also already reset my PRAM and SMC.
Does anyone have any idea how to solve these problems? Or maybe just point me in the right direction?
Many thanks in advance!

I just performed a normal AHT test (I don't have time of an extended one right now), but it said "No trouble found".
So I guess we can say it's not a hardware issue?
Is there a way to find out what software could be causing these issues? I rather not format/reinstall the whole thing, so it would be nice if there is a way to find out what is causing the problems.

Cannot update my apps in app store because it says " you can not update this software since you dont own a major version of the software"

hello people,
its happening since 3 days that i get a updates for my paid and free apps in app store, for my oiphone 4s, when i try to update the message pops up saying that i " you can not update this software since you dont own a major version of the software"
i have many paid apps and i own each and every one of them all are under my apple id and all purchased directly from apple store.
the same thing is also happening with the updates for my macbook pro.
whats wrong ? app store bug ?
i would appriciate any help.
thanks

I just have 1 apple Id . I don't have multiple accounts on App Store. All the apps were purchased from same apple id.
Thanks for quick reply. My problem still persists.

MacBook Pro boots to grey screen

I have a non-booting MacBook Pro that will POST (Apple chime) and boot to a grey screen.
I consider myself a pretty advanced troubleshooter but this one stumps me. Here is a summary of most of what I have tried so far, not necessarily in this order:
Reset NVRAM
Reset PMU
Attempted to boot to DVD Command + C
Attempted to boot to Target-mode Command + T
Attempted to selected startup disc manually Command + Option
Attempted to boot to SUM Command + S
Attempted to re-image firmware using CD
Attempted to boot diagnostic CD Command + D
NONE of these work. I have fixed many Macs in my day and have not encountered an issue like this!

I've been through both a logic board failure and a hard drive failure on my iBook, and neither had these symptoms. Since the article I referred to had to do with having no video, my guess would be that it is the logic board but I don't really know. It doesn't really sound like hard drive failure to me, or at least it's nothing like the way mine failed.
Since the article wants you to reset the PMU in an older Mac, and I suppose the SMC in a newer Mac, I wonder if actually it is the SMC which has gone bad. The SMC is an integrated circuit after all, and if it were to go bad and not be able to be reset, then that might explain what's going on here.
But I'm just speculating. It will be interesting to see what Apple has to say. Please let us know.
Good luck!

First day owning Macbook. Major Boot up issues.

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