First Gen MacBook Pro 15 Retina Mavericks Reboots Randomly
Please help me find the problem, my macbook has been rebooting on itself, sometimes immediately following another reboot. In fact as I was writing this thread it rebooted again, thankfully the forum let me recover it.
Below I've pasted the 2 crash reports.
Wed Dec 11 16:29:32 2013
panic(cpu 0 caller 0xffffff80094b8371): "!pageList phys_addr"@/SourceCache/xnu/xnu-2422.1.72/iokit/Kernel/IOMemoryDescriptor.cpp:1 490
Backtrace (CPU 0), Frame : Return Address
0xffffff81166537f0 : 0xffffff8009022f69
0xffffff8116653870 : 0xffffff80094b8371
0xffffff8116653910 : 0xffffff80094b860d
0xffffff8116653a10 : 0xffffff80094b7908
0xffffff8116653a50 : 0xffffff7f89767b9d
0xffffff8116653aa0 : 0xffffff7f89766207
0xffffff8116653af0 : 0xffffff80094cd6dd
0xffffff8116653b50 : 0xffffff80094ae4b3
0xffffff8116653bb0 : 0xffffff7f89766aec
0xffffff8116653bf0 : 0xffffff80094cb28f
0xffffff8116653d40 : 0xffffff80090b6008
0xffffff8116653e50 : 0xffffff8009026bb1
0xffffff8116653e80 : 0xffffff80090139b5
0xffffff8116653ef0 : 0xffffff800901e003
0xffffff8116653f70 : 0xffffff80090c921d
0xffffff8116653fb0 : 0xffffff80090f3e26
Kernel Extensions in backtrace:
com.apple.iokit.IOHIDFamily(2.0)[1185D338-98A5-345E-84F8-E59DF819A61B]@0xffffff 7f89765000->0xffffff7f897d6fff
dependency: com.apple.driver.AppleFDEKeyStore(28.30)[558B2575-5197-3C4C-BAD2-8CB465638FA8]@ 0xffffff7f8975a000
BSD process name corresponding to current thread: RzDeviceEngine
Mac OS version:
13A603
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x0000000008e00000
Kernel text base: 0xffffff8009000000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 47727311747429
last loaded kext at 47465965764758: com.apple.nke.l2tp 1.9 (addr 0xffffff7f8b4a2000, size 32768)
last unloaded kext at 46180391374048: com.apple.driver.AppleUSBCDC 4.2.1b2 (addr 0xffffff7f8b496000, size 16384)
loaded kexts:
com.razerzone.razerapo 1.01.8
com.razer.common.razerhid 8.38
com.LaCie.ScsiType00 1.2.13
com.apple.nke.l2tp 1.9
com.apple.filesystems.exfat 1.4
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.filesystems.ntfs 3.11
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AGPM 100.14.11
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleHDA 2.5.2fc2
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.GeForce 8.1.8
com.apple.driver.AppleIntelHD4000Graphics 8.1.8
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleMikeyDriver 2.5.2fc2
com.apple.driver.AppleIntelFramebufferCapri 8.1.8
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleMuxControl 3.4.12
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.Oxford_Semi 3.3.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AppleSDXC 1.4.0
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBXHCI 650.4.3
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.nke.ppp 1.9
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.5.2fc2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOAcceleratorFamily 98.7.1
com.apple.nvidia.driver.NVDAGK100Hal 8.1.8
com.apple.nvidia.driver.NVDAResman 8.1.8
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleHDAController 2.5.2fc2
com.apple.iokit.IOHDAFamily 2.5.2fc2
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOAcceleratorFamily2 98.7.1
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.driver.AppleGraphicsControl 3.4.12
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.CoreStorage 380
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.IOBluetoothHIDDriver 4.2.0f6
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.driver.AppleUSBMultitouch 240.6
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIUpAdapter 1.4.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.iokit.IOFireWireSBP2 4.2.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.8.5
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro10,1, BootROM MBP101.00EE.B02, 4 processors, Intel Core i7, 2.6 GHz, 8 GB, SMC 2.3f36
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
PCI Card: pci11c1,5901, IEEE 1394 Open HCI, Thunderbolt@10,0,0
Serial ATA Device: APPLE SSD SM512E, 500.28 GB
USB Device: USB3.0 Hub
USB Device: Rikiki USB 3
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB2.0 Hub
USB Device: Razer Mamba Charging dock
USB Device: iPhone
USB Device: Razer BlackWidow Refresh Tournament Edition
FireWire Device: d2 quadra (button), LaCie, Up to 800 Mb/sec
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4
Thunderbolt Device: Thunderbolt to FireWire Adapter, Apple Inc., 1, 5.6
Wed Dec 11 16:39:19 2013
panic(cpu 0 caller 0xffffff80028b8371): "!pageList phys_addr"@/SourceCache/xnu/xnu-2422.1.72/iokit/Kernel/IOMemoryDescriptor.cpp:1 490
Backtrace (CPU 0), Frame : Return Address
0xffffff812465b7f0 : 0xffffff8002422f69
0xffffff812465b870 : 0xffffff80028b8371
0xffffff812465b910 : 0xffffff80028b860d
0xffffff812465ba10 : 0xffffff80028b7908
0xffffff812465ba50 : 0xffffff7f82b67b9d
0xffffff812465baa0 : 0xffffff7f82b66207
0xffffff812465baf0 : 0xffffff80028cd6dd
0xffffff812465bb50 : 0xffffff80028ae4b3
0xffffff812465bbb0 : 0xffffff7f82b66aec
0xffffff812465bbf0 : 0xffffff80028cb28f
0xffffff812465bd40 : 0xffffff80024b6008
0xffffff812465be50 : 0xffffff8002426bb1
0xffffff812465be80 : 0xffffff80024139b5
0xffffff812465bef0 : 0xffffff800241e003
0xffffff812465bf70 : 0xffffff80024c921d
0xffffff812465bfb0 : 0xffffff80024f3e26
Kernel Extensions in backtrace:
com.apple.iokit.IOHIDFamily(2.0)[1185D338-98A5-345E-84F8-E59DF819A61B]@0xffffff 7f82b65000->0xffffff7f82bd6fff
dependency: com.apple.driver.AppleFDEKeyStore(28.30)[558B2575-5197-3C4C-BAD2-8CB465638FA8]@ 0xffffff7f82b5a000
BSD process name corresponding to current thread: RzDeviceEngine
Mac OS version:
13A603
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x0000000002200000
Kernel text base: 0xffffff8002400000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 565562870544
last loaded kext at 245699390532: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f84896000, size 65536)
last unloaded kext at 322906468796: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f84896000, size 57344)
loaded kexts:
com.razerzone.razerapo 1.01.8
com.razer.common.razerhid 8.38
com.LaCie.ScsiType00 1.2.13
com.apple.filesystems.exfat 1.4
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.filesystems.autofs 3.0
com.apple.filesystems.ntfs 3.11
com.apple.driver.AGPM 100.14.11
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleHDA 2.5.2fc2
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.GeForce 8.1.8
com.apple.driver.AppleMikeyDriver 2.5.2fc2
com.apple.driver.AppleIntelHD4000Graphics 8.1.8
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleMuxControl 3.4.12
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleIntelFramebufferCapri 8.1.8
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.Oxford_Semi 3.3.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AppleSDXC 1.4.0
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBXHCI 650.4.3
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.5.2fc2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOAcceleratorFamily 98.7.1
com.apple.nvidia.driver.NVDAGK100Hal 8.1.8
com.apple.nvidia.driver.NVDAResman 8.1.8
com.apple.iokit.IOSurface 91
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleGraphicsControl 3.4.12
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.driver.AppleHDAController 2.5.2fc2
com.apple.iokit.IOHDAFamily 2.5.2fc2
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOAcceleratorFamily2 98.7.1
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.CoreStorage 380
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.IOBluetoothHIDDriver 4.2.0f6
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.driver.AppleUSBMultitouch 240.6
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIUpAdapter 1.4.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.iokit.IOFireWireSBP2 4.2.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.8.5
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.
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Good luck, and happy New Year to you too! -
First gen Macbook pro will not turn back on after grey screen of death
Hi, i have a first generation Macbook Pro. As i was browsing the web, my computer all the sudden froze and the "grey screen of death" appeared and shut of my computer. After, it tried to restart, but it wont get past the CD rom or hard drive noise it makes once you press the power button. I hear the noise fully cycle once, then it restarts the noise and keeps skipping. Once its done, the computer IS on, but the screen is black and I cannot do anything. Please help! Ive never dealt with thins kind of problem and Im sort of a noob with computers. Is the computer fried? It is after all 7 years old, and I use it daily.
After the startup sound (be precise) after the sound press the shift Key until the apple appear.
If that wont work. Try an SMC reset
Then try a PRAM reset
This procedures are on apple webpage -
First-gen MacBook Pro and dual-layer DVD+R?
I have a first-generation MacBook Pro (2 GHz Core Duo) running Leopard 10.5.2. I have been given a dual-layer DVD+R, which has a 5 GB AVI file on it that I need to work with. The issue I'm having is, while the MacBook Pro can read the DVD and see the AVI file, when I attempt to copy the AVI to my Desktop, the file gets roughly halfway copied and then I get an error saying that some or all of the file cannot be read. Could this be an issue with my particular model of MacBook Pro and DVD+R DVDs? Is there any way I can get to this file? Any help would be most appreciated.
Message was edited by: Ken FAs I understand it, there's a difference between stamped dual layer DVDs (which most movie DVDs are) and burned dual layer DVDs (which is the DVD I have). I actually have 2 other Macs in the house - a dual 2.5 GHz Power Mac G5 (June 2004 model) and a 1.66 GHz Core Duo Mac Mini. Both Macs simply spit out the DVD about 5 or 10 seconds after I insert it. I'm suspecting it's an issue with the DVD type, but if anyone could shed some light I'm appreciate it. Many thanks!
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Major heat issues with first gen Macbook Pro
It sure seems like I should be able to find an easy answer for this, but I can't.
I have (I believe) a first generation Macbook Pro. 2ghz processor, 2gb of RAM (maxed), running 10.5.8.
When running streaming videos on it, the temperature gets absolutely out of control. 194-200 degrees (F) for the CPU, and over 120 degrees on the bottom case. This is WITH the fans going at almost 6,000 RPM, and the computer is elevated at the corners in order to allow for airflow underneath.
There's a lot of separation between the top and bottom pieces near the bottom left of the computer (the corner near the Z key), if that means anything. What the heck is happening here, and can I do anything to fix this without spending hundreds of dollars at a repair shop?can I do anything to fix this without spending hundreds of dollars at a repair shop?
User Tip: How to deal with MacBook Pro and MacBook heat?
Apple Portables: Resetting the System Management Controller (SMC)
Do-It-Yourself Laptop Repair
FixYa
Computers
Check YouTube's "Macbook Pro Troubleshooting" and "How To" video tutorials. -
Macbook pro turns off and reboots randomly
Hi I need help My 2010 unibody Macbook Pro is driving me nutz !!! Does anyone have any idea WHAT would cause my 2010 Macbook Pro to shut off and reboot randomly all by itself ? I took it to a computer storre for repair they placed the RAM and charged me 126.00 yet its still happening not as frequently but it's not fixed. Grateful for any help you can give.
Hello sweetbrandigirl2004,
Based on your post it seems your computer is shutting down at random. That does sound troublesome. After your computer shuts down, do you see any messages or errors displayed? The following article offers some troubleshooting steps you may want to explore:
OS X Yosemite: If your Mac restarts and a message appears
Thank you for contributing to Apple Support Communities.
Cheers,
Bobby_D -
As title, I tried to reboot my macbook pro 15 retina display, erased disk accidentally now can't reinstall os X, I restarted my macbook pro and held command+option+R but it didn't work to download os X. Anyone who ccan help me what to do next? Or just bring it to Apple store?
ThanksHow did you accidentally erase the drive? You can only do that be booting from your Recovery HD or another hard drive.
Are you connected to the Internet? Be sure you can run an Ethernet cable from the computer to your router as this will be much faster than wireless.
Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.
Reinstall Mountain Lion or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
My 13 inch Macbook pro w retina will not install/download OS X Mavericks because it says I do not have the requirements in order to install it. I purchased my Mac this past month on 11/20/13 so i do not have a problem with it being an older version. Please help. This is my first computer so i dont have any experience on how to fix this.
You can't install the App Store version of Mavericks because your model needs a special version. If you ever need to reinstall it, boot into Recovery.
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OS X Mavericks for MacBook Pro w/ Retina
Hi,
I plan to buy the new MacBook Pro with Retina Display, 2.5 GHz, Intel Core i5, 8 GB RAM, 256 GB Flash Drive.
Is there anyboy know whether I can upgrade to Mac OS X Mavericks later on? Will there be any additional cost to upgrade?
Thanks in advance for your input.
ppaisan.Welcome!
First, we are only end-users like you so can speak to what Apple has done, but not what they will do in the future.
That said, historically, Apple have allowed a free update if you buy a new or refurb computer within a certain number of days before a major OS release. Can't remember the exact number but 30 days sticks in my mind. Normally you will see a banner or other announcements on the Apple Store web site when this goes into effect, so checking the Store is a good way to tell. If there is an Apple retail store in your area, they may already know how it will be handled.
If you need the computer now, get it anyway. The last three major upgrades has been only about US$20 instead of the $129 that was in effect for so long.
Enjoy! -
I was planning to buy a Macbook Pro w/ Retina Display. I was kinda confused if the MacBook Pro has OSX Mavericks pre-installed or we should buy it separately? Pls. Reply ASAP... We will buy it this Christmas Season 2013... Thanks!
Welcome to Apple Support Communities
The latest MacBook Pro is only compatible with OS X Mavericks, so it comes with OS X Mavericks. The problem comes with older MacBooks Pro, because they may come with Mountain Lion or OS X Mavericks.
As OS X Mavericks is already installed, you do not need to do anything to get it. Also, OS X Mavericks is free of charge -
I am thinking of getting my first Macbook pro for uni and was just wondering which one would be the best? The macbook pro or macbook pro with retina display? or even wait for the new release in 2013 ?
If your budget is unlimited, look at both the retina and non-retina and make a decision based on your preferences. If funds are tight, explore the options in the refurbished section. Unless you are dealing with courses that demand specific performance parameters, any one of these options will suffice.
Ciao. -
when i first bought my macbook pro with retina it used to tell me 8 hours left when it was 100% charged, now it tells me 6 hours left.. help?
This is a Fault of the newer Mac's Power management scheme. There is a LONG Thread on it somewhere on this forum.
Hold down the power button for 10 seconds then let it up. Then wait a few seconds and press it again. The system should start back up. If it doesn't then you have some type of hardware problem and you need to take it to Apple to be fixed or replaced. -
Can Macbook Pro 15" Retina (Early 2013) with Mavericks display HIDPI on external monitor?
Can Macbook Pro 15" Retina (Early 2013) with Mavericks display HIDPI on external monitor?
you cant return it unless you have had it for 14 days or less, but you can bring it to an Apple store or AASP for warranty service.
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