First generation iPod not recognized by iTunes

I recently acquired a first generation iPod, (2001), which appears to be in excellent condition. It has a few dozen songs on it and it played them for over 4 hours before I stopped it with the battery icon still showing 3 bars. My problem is I can't get it to be recognized by iTunes. I tried it first with my current intel iMac and the finder wouldn't even show it although disk utility did. I then tried it on a 10 year old iMac G5 running OS 10.5.8 and iTunes 10.6.3. itunes still won't recognize it but it shows up in the finder as an iPod icon with a firewire icon and the ipod also shows the same when connected to the computer. I think this means that it is in disk mode but I can't get out of it. I've tried every step in the Apple suggestions to no avail. I really want to put my own music on this iPod but obviously can't do anything until I can get iTunes to recognize it.
Any help will be greatly appreciated.

Hi DMG1946,
I'm sorry to hear you are having issues with your iPod shuffle after a recent update. If your iPod shuffle isn't being recognized in iTunes, but is showing up on your Mac, you may find the troubleshooting steps outlined in the following article helpful:
iPod shuffle troubleshooting and service FAQ - Apple Support
If necessary, you may also need to use one or both of the following procedures to reset your iPod shuffle:
Resetting iPod shuffle - Apple Support
About iPod Reset Utility - Apple Support
Sincerely,
- Brenden

Similar Messages

My iPod shuffle first generation is not recognized by iTunes

I have recently upgraded all my macs with the latest software. My old shuffle is no longer recognized by iTunes (it shows up in the finder). How do I change the musiic on It (sync)?

Hi DMG1946,
I'm sorry to hear you are having issues with your iPod shuffle after a recent update. If your iPod shuffle isn't being recognized in iTunes, but is showing up on your Mac, you may find the troubleshooting steps outlined in the following article helpful:
iPod shuffle troubleshooting and service FAQ - Apple Support
If necessary, you may also need to use one or both of the following procedures to reset your iPod shuffle:
Resetting iPod shuffle - Apple Support
About iPod Reset Utility - Apple Support
Sincerely,
- Brenden

1st generation iPod not recognized by iTunes 9

Hullo:
Recently upgraded to iTunes 9 and found that it doesn't recognize my iPod Shuffle (1st gen). The iPod shows up on My Computer, and it still plays and charges when connected, but it simply never appears on the Devices tab on iTunes (in fact, the Devices tab itself never appears).
Thus far, I have tried re-installing iTunes (following the full uninstall procedure listed on the Apple - Support section), deleting my temp files, restarting the computer after unplugging all USB / external devices, and installing an older version of iTunes (iTunes 8).
No dice.
Is there anything else I can try? It seems the most common answer to this problem is, "Install an older version of iTunes," but iTunes 8 did not recognize my iPod either (I'm thinking it was because my oldest saved playlist is from when I had already installed iTunes 9, so I don't actually have any saved iTunes 8 playlists) (might be wrong, though).
Please help?
Thank you.
Message was edited by: Highway Joe

Similar problem here. =(
Plugged in my old 2nd gen (10Gb) iPod into iTunes 9 this morning and all I get is the "OK to disconnect" message.
Which is a huge shame. This iPod is exactly seven years old this month, and I used it all the way up until last year to when I bought my iPhone. It's a testament to Apple's old hardline stance on quality over price, and the fact that they'd oust these models through lack of software development is disappointing.

My iPod nano 5th generation is not recognized by iTunes. I did update, but still, it won't work. I don't want to uninstall the iTunes cos I don't want to lose my music and audio books. What to do? It started after I updated iTunes.

my iPod nano 5th generation is not recognized by iTunes. I did update, but still, it won't work. I don't want to uninstall the iTunes cos I don't want to lose my music and audio books. What to do? It started after I updated iTunes.

iPod appears in Windows but not in iTunes

My ipod touch 4th generation is not recognized by itune

My ipod touch 4th generation is not recognized by itunes or my computer.
It has a list of instructions as to how to fix it and I followed them until it said to load the driver for the device from a disk.
I have no such disk nor do I know of one.
My computer said the driver is present but there is a problem installing it.
Does anyone know of what disk they are talking about?

iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

TS1538 I have a 4th generation iPod. My system is Windows 7 64-bit. iPod not recognized in iTunes. Also getting iTunes error about cd/dvd drivers not installed. I have reinstalled 4 times and finally got iPod software installed properly. Please help!

I have a 4th generation iPod. My system is Windows 7, 64-bit. iPod not recognized in iTunes. It is in my computer. Also getting iTunes error message about cd/dvd drivers not properly installed. I've restalled 5 times and still not working. Finally got iPod software to properly install. Please help!

Did you try this:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

Why is my iPod not recognized in iTunes?

Why is my iPod not recognized in iTunes?

What have you tried so far in terms of troubleshooting this issue? Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable?
What happens if you try to reset the device with it still connected to the PC?
How to reset iPod
Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?
Have you carefully worked through each and every single suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

Ipod not recognized by itunes

My ipod mounts on the pc, itunes does not see it. An error pops up saying that the ipod is write protected...???? I restored it, reinstalled, rebooted. Not sure what other steps to take.. Thansk for any help.

Hello Jennifer,
Thank you for using Apple Support Communities.
Sorry that your iPod isn't recognized. The following articles should help you sort out what is going on and get your iPod working again. I didn't see if you are using OS X or Windows, so I included the articles for each.
If you don't see your connected device in iTunes for Mac - Apple Support
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
Regards,
Jeff D.

2nd generation touch ipod not recognized by itunes or Macbook

2nd generation touch ipod is no longer recognized by itunes. The ipod has been reset and the only screen image is the itunes icon with an arrow and a USB cord connection pointing to the itunes icon.

Try here:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
If you have Snow leopard do not forget to look at the Additional Information paragraph.

Ipod not recognized by itunes but is by iphoto

Hi,
My ipod is not recognized by itunes (it's does not appear in the left section) but it is in iphoto (aks me if I want to import 15 elements).
I have follow the instructions bellow with no success.
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
Can someone give me a hand please,
Ipod touch 2 gen
Mac OS 10,6,8
itunes 10.5.2

Have you tried the this part of the omne link you post:
Additional Information
In rare circumstances, your device may be recognized after reinstalling iTunes, but after you restart your Mac, the device may not be recognized again. If this happens, and you are using Mac OS X v10.6 (Snow Leopard), please follow the steps in this article.
The link you provided is confusing since the first line give you the link for Windows and second for a Mac.

IPod not recognized in iTunes 7....continued, what I've done so far.

My iPod mini is not recognized in iTunes 7...but it recognized by Windows and this problem persists on all computers which makes me think it's the software on my iPod since it plays perfectly and charges up every time.
I have tried the following:
1. Resetting
2. Changing the Drive Letter from E to I
3. Deleting the Temp folder (as per an article's instructions) but some files would not delete.
4. Optimizing the drive with Norton Systemsworks
5. Changing USB ports
6. Removing and reinstalling iTunes.
I have read suggestions to do "Error-Checking" I found this by right clicking on the drive and clicking properties and then tools. There are two options here: "Automatically fix file system errors" and "Scan for and attempt recovery of bad sectors". What should I do? Why would I want to recover "bad sectors"?
Before this first started, I started up my computer when my iPod was plugged in and got this blue screen message:
Checking file system on E:
The type of the file system is FAT32.
The volume is dirty.
Volume Serial Number is 4360-F78C
Read failure with status 0xc000009c at offset 0x79c000 for 0x1000 bytes.
Read failure with status 0xc000009c at offset 0x79c000 for 0x1000 bytes.
Folder \iPod_Control\Music\F03 has bad clusters.
Bad clusters removed from folder.
Unrecoverable error in folder \iPod_Control\Music\F03.
Convert folder to file (Y/N)? Yes
Convert lost chains to files (Y/N)? Yes
507633664 bytes in 82 recovered files.
Windows is verifying free space...
Free space verification is complete.
Windows has made corrections to the file system.
4038922240 bytes total disk space.
335872 bytes in 29 hidden files.
24576 bytes in 6 folders.
2213265408 bytes in 519 files.
4096 bytes in bad sectors.
1825288192 bytes available on disk.

The solution was worked out on this thread:
http://discussions.apple.com/thread.jspa?threadID=941509&tstart=0

Why is my ipod not recognized in itunes and content appears to be lost

I recently connected my ipod to charge, when itunes did not come up I found that it was open by another user on our pc. I went to close itunes from there session But it was frozen. I had to press control alt delete to end task. When it closed I opened it back up in my windows session and found all my content was lost and it didn't recognize my ipod. itunes wants to reset all settings to factory and delete any content that may still be on there. When the ipod is ejected it shows nothing on there but when i plug it in show my ipod name, and some content appears to still be there, in my computer in usb port (G:). Please help I hope I didn't loose all my music!!!

What have you tried so far in terms of troubleshooting this issue? Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable?
What happens if you try to reset the device with it still connected to the PC?
How to reset iPod
Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?
Have you carefully worked through each and every single suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

HT1363 ipod not recognized in itunes, even while in disk mode

My ipod classic is not recognized in itunes. I tried resetting it, reinstalling itunes and even put it in disk mode. Still it doesn't show up. What else can I try?

Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable?
What happens if you try to reset the device with it still connected to the PC?
How to reset iPod
Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?
Have you carefully worked through each and every single suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

1st generation iPod not recognized on Vista - drivers / hardware not found

I have a new PC, which now very unfortunately runs Windows Vista as an operating system - I have installed iTunes latest version 7.4 but still the PC does not recognize my iPod or doesn't find the hardware - can anyone help?

Have you had a chance to look at these troubleshooting pages? They may be of some help:
iPod missing in My Computer and in iTunes
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
If you are using a laptop, this page might help: iPod not recognized when connected to Windows laptop over USB

Ipod not recognized by itunes or laptop

i have an ipod touch 4g and i can't get it to be recognized by my sony vaio laptop.
i recently got a new laptop and just finished transferring my itunes library over to it.
i went to sync my ipod, but i had endless problems with my old and new library. long story short, i reset it completely.
on my ipod, i set everything back to their old settings and whatnot, but when i went to sync it, my ipod didnt show up in my computer or itunes.
i restarted, checked for updates, and all that with amds and itunes. i followed every suggestion from apple support, troubleshoot, and ran diagnostics from itunes. the diagnostics still say that there is not an ipod found.
on its own, my ipod functions correctly and recognizes to be charged from my usb port. itunes and windows wont recognize it though
is there anything else i can do? this is really frustrating me.
thanks!

- So you tried everthing here:
iOS: Device not recognized in iTunes for Windows
- Does it charge?
- Have you tried another cable?
- Try a known good compuuter.
- Reset the iPod, nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Make an appointment at the Genius Bar of an Apple store.

First generation iPod not recognized by iTunes

Similar Messages

Maybe you are looking for