First impressions -Bad Start

Took me some time to get all the various connections sorted. Initial feeling is that the freeview picture isn't as good as my old box. Some of the channels(including BBC1)have black lines around the edge which weren't there before. When I had a quick look at the on demand content had to say I was a bit disappointed. Thought I'd try it out this evenoing only to get a message saying it was currently unavailable, please try later. I couldn't access any of the menu items - I think I got error 400 - and then to add insult to injury I couldn't even get the Freeview channels , just got a BT screen saying 'starting up' or something similar. So, only analogue to fall back on. Lucky we haven't had the switch off yet. First impressions, not good.

The black lines are displayed while a 4:3 aspect programme is showing in order to display it correctly. If you'd rather have it distorted, but fill the screen then you can use the shortcut menu to stretch. If I remember rightly you may have to keep setting that, can't remember as I never use it myself.
Make sure that the box is successfully connected to the internet through the hub as it won't be able to start without chatting to the server.

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