First mac ever... very slow internet and difficulty

mac book pro brand new tonight. I have a Sprint Mifi 220 wireless card. I have had card for about a year. I have to go back int the airport everytime to connect to internet. I did not have to do this with my dell. and it is slow as ****..

Sprint's card compatible with Macs?

Similar Messages

Very slow internet and email designated an "Apple" problem by my server

I have had my mac mini for about 15 months and recently it has become unbearably slow especially on the internet. I have DSL and only have one computer. Most of the time I am not able to send emails before it times out.
My provider, AT&T, yesterday did several tests and told me that their services are working fine as is my DSL box. The lights on the box also indicate that it is working fine. During yesterday's test with AT&T they had me go to another website to get the speed of my sending and receiving. Sending was 295.1 kbps and receiving was 373.1 kbps. The tech said this was extremely slow and was puzzled that it was so slow, but gave no help other than that the problem must lie with my mac. I don't know what to do. I am now using the local library's computer in hopes that someone will be able to give me more assistance.
As further information, last week when I first noticed problems I was having trouble shutting down the computer. It would take several times of initiating the shut down process before it would finally shut down. It appeared at that time that a program called "mirroragent" was my problem. It was causing the shut down to be terminated. However, I have been able to get very little information about mirroragent other than it is part of the idisk or .mac programs. I tried stopping all automization of idisk sychronization, but that failed to help.

It sounds like you have plenty of free disc space.
The processes by root are important, there are many things that run in the background on the machine even before any user logs in.
You can sort the process list based on CPU usage, to see what is currently active and using up the most CPU power when the computer seems to be running slowly for no reason. Launch and quit an application and watch what happens to the CPU usage, does it go down to low usage when you have quit all other applications, or is something running pegging the CPU meter when you expect the machine to be idle?
Also, there is an internet/network activity panel that should indicate if there is any active upload/download activity on your computer that you might not be aware of.
ClamXav is a free file-scanning virus utility, not sure it can detect and stop an active virus running in your system, but you can scan previously downloaded files and documents to see if it finds anything, it's more of a preventative tool. I kind of doubt that is your problem though.
http://www.clamxav.com/

Mac running very slow during and after downloads (even if they are just small docs)

Hi,
I'm getting very frustrated with my MacBook. Whenever I download something, no matter how small the file is, the MacBook really slows down to the point that it is impossible to work on.
Any ideas why or what I can do to fix it would be much appreciated please.
Thank you!

Thanks very much for getting back to me, really kind of you. I'd never done a system check before - here are the results:
Problem description:
My MacBook keeps running extremely slowly, to the point of being impossible to use, whenever in the process of downloading files and afterwards - even if it is just a tiny doc. Very frustrating, any help would be great please. Thanks!
EtreCheck version: 2.0.6 (91)
Report generated 29 October 2014 12:40:39 GMT
Hardware Information: ℹ️
MacBook (13-inch, Early 2008) (Verified)
MacBook - model: MacBook4,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM
BANK 0/DIMM0
1 GB DDR2 SDRAM 667 MHz ok
BANK 1/DIMM1
1 GB DDR2 SDRAM 667 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
GMA X3100 - VRAM: 144 MB
Color LCD 1280 x 800
spdisplays_display_connector
System Software: ℹ️
Mac OS X 10.6.8 (10K549) - Uptime: 0:50:12
Disk Information: ℹ️
FUJITSU MHY2160BH disk0 : (149.05 GB)
S.M.A.R.T. Status: Verified
- (disk0s1) <not mounted> : 210 MB
Mac OSX (disk0s2) / [Startup]: 159.70 GB (112.37 GB free)
USB Information: ℹ️
Micron Built-in iSight
Apple Inc. Bluetooth USB Host Controller
Apple Computer Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Problem System Launch Daemons: ℹ️
[not loaded] org.samba.winbindd.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
User Launch Agents: ℹ️
[loaded] com.genieo.completer.download.plist Support
[loaded] com.genieo.completer.ltvbit.plist Support
[loaded] com.genieo.completer.update.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.macpaw.CleanMyMac.helperTool.plist Support
[loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist Support
[loaded] com.macpaw.CleanMyMac.volumeWatcher.plist Support
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
QuickTime Plugin: Version: 7.6.6
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support
Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0
Audio Plug-ins: ℹ️
iSightAudio: Version: 7.6.6
3rd Party Preference Panes: ℹ️
Flash Player Support
Time Machine: ℹ️
Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU: ℹ️
      8% WindowServer
      6% iTunes
      0% Microsoft Word
      0% fontd
      0% coreservicesd
Top Processes by Memory: ℹ️
118 MB Safari
84 MB Google Chrome
58 MB Microsoft Word
58 MB iTunes
39 MB mds
Virtual Memory Information: ℹ️
953 MB Free RAM
762 MB Active RAM
92 MB Inactive RAM
340 MB Wired RAM
475 MB Page-ins
1.63 GB Page-outs

Mac Mail very slow in and out

I upgraded to Yosemite a few weeks ago. ever since my email has been painfully slow connecting to the iMAP server. Messages will sit for hours in my outbox, and attachments take forever to download. I have tried the offline/online work around. Makes no difference. I try quitting and re-opening mail, no difference. I am now re-building my mail boxes but the speed or lack of it in downloading the messages back from the server seems soooooo slow. Any other ideas anyone please??
Its like trying to run through treacle when you need to get on with your work and you find that emails you need s response to are stuck in your outbox!!

Mail under Mountain Lion is painfully...: Apple Support Communities

Very slow internet (Wifi) on my mac mini late 2012

Hey, I have recently experienced very slow internet (Wifi) on my mac mini late 2012. On other mac's and computers the internet is working well. I cannot change the channel of the router (what I found out to be the only solution here), because I live in dormitory. Should I try to restore OS? What would be other possibilities? Is it OS or mac mini issue?

If you're running OS X 10.8.4 or later, run Wireless Diagnostics and take the remedial steps suggested in the summary that appears, if any. The program also generates a large file of information about your system, which would be used by Apple Engineering in case of a support incident. Don't post the contents here.

Very Slow Internet Connection and Backups

I have had a Time Capsule for some time now (1st generation) and it has caused nothing but headaches. I have put up with it for some time but I have a very slow internet connection and cannot leave Time Machine on or it bogs down my machine, so I only backup periodically. Specifics are provided below.
I have a poor internet connection to begin with. When plugged in directly either to my modem or through Ethernet to the Time Capsule, I get download speeds of ~ 2.9 Mbits/sec download, 0.7 Mbits/sec upload. When connected over wireless, the speeds drop to about 0.6 Mbits/sec download, 0.6 Mbits/sec upload. I feel like I am working on dial-up. I have both a Mac and a PC, and speeds are the same on both, so it does not appear to be a computer issue. I have played with various settings in the Airport, including how connected (b-n or n only), DHCP settings, etc, but nothing makes a difference. Any suggestions?

Welcome to the discussion area, bigbrianb!
Have you downloaded a utility like iStumbler to get a look at the signal strength and noise on your wireless network?
iStumbler will display most of the other wireless networks around you, so you'll have an idea of the competition for unused channels. Ideally, you want your network to be on a channel that is at least 4-5 channels away from any other network to minimize the chances of wireless interference. Is that the case there?
Your signal strength should be 50% or greater and noise less than 10% for a good quality connection on your network. Is that the case there?
There are more things to test, but this will get things going.

Graphic card problem maybe? Since when I have changed the hard drive to my macbook pro and I installed all the new softwares, my mac is very slow and the screen gives crazy pictures,could maybe be the graphic card, does anybody have experienced this?

Graphic card problem maybe? Since when I have changed the hard drive to my macbook pro and I installed all the new softwares, my mac is very slow and the screen gives crazy pictures,could maybe be the graphic card, does anybody have experienced this?

after a restart it works for a time, but always slow. I went to the Applestore this afternoon and the made a check and said it would be the logicboard and they would have to change it for CHF 600 and it would be ready in 10 - 15 days

After upgrading to mountain lion my mac is very slow?

Hello
After upgrading to mountain lion my mac is very slow
It was starting in 10 seconds and shuting dow in 5 seconds and now it's taking more than one minute to start it or shut down it and everything is slow
why????????/
Thanks

First, back up all data immediately, as your boot drive might be failing.
Take these steps when you notice the problem.
Step 1
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)
Step 2
You must be logged in as an administrator to carry out this step.
Launch the Console application in the same way as above. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Post the 50 or so most recent messages in the log — the text, please, not a screenshot.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into a message.
Important: Some personal information, such as your name, may appear in the log. Edit it out before posting.

Very slow internet access..... - interesting issue !

I have 3 computers at home: PC XP, PC Vista and a new imac 24'' since 4 weeks....
As side comment I'm disappointed in Apple... I expected much more… more issues than Vista seems….
10.4.11 + Safari 3.0.4 + Firefox.
Internet on my Mac is very slow. On the same network (wireless with WEP 128) when I enter a new page on my PC and Mac at the same time it take to the Mac approx 5 time more time to display (safari or firefox)…
On safari I have empty the cash and “reset safari”…still the same….its dam slow for Internet access. I also removed the Wireless encryption but still the same….
Does somebody have a clue what it could be?

The DNS is coming from the dsl provider. Very often your router simply gets the dns automatically. With Leopard, I suspect some of the settings are such that things time out before the dns gets through. What I did was look up what the actual IP number of the dsl providers dns was. I added the IP number of the dns provider to my router. So far that seems to have solved my WiFi delays with Leopard (although that could just be a co-incidence).
Exactly how you add the IP number to a router is router dependent. Mine is a netgear, and you do it through a web page link to the router's IP number (which will be listed in the manufacturer's handbook). Generally something like 192.168.0.1
Hope that helps.

Re: "Very Slow Internet On OSX 10.5.5"

Hello all,
I am creating my own thread in response to ones like rogerjth's July 2008, the subject of which was "Slow Browsing with safari 3.1.2 - Any issues to watch out for?" and Roippeli's from Sep. 21, 2008, the subject of which was "Very Slow Internet On OSX 10.5.5 / Works Fine on XP. Since many people on the forum have been having the same problems and, like myself, have been unable to resolve them by the same methods that seem to have fixed the problem for the majority of people (hence the issue topic being marked "answered" because the topic was indeed answered, but only for the OP), I decided to start this thread again.
I have been having the same problems as Roippeli and rogerjth for over a week now, and despite having searched the forums exhaustively, I am unable to fix them. I have tried every suggestion, including all of those made by Klaus 1 (emptying cache, resetting Safari, deleting specified files from Home/Library/Preferences and "/"/Safari, adding DNS numbers, scanning for trojan viruses - of which there were none - creating an OpenDNS account and configuring both my router and my PB to utilize OpenDNS), which seem to have solved the problems for many. However, after a short period of subtle yet marked increases in speed, I am back to the same place that I was before taking these steps. Intermittent connection, slow speeds, the works. I'm now ready to smash the router. Help!

same problem here on a macpro. but only since today, i updated to 10.5.5 a week ago or so when it came out and had no problems until today. the moment i started my macpro internet connection was very slow (with safari, firefox & mail), but the airport network itself seems to be fine though (tried by copying files from a network disk).
everything else connected to the same network works fine (iphone, other macs without 10.5.5)
i posted in a german forum too and there are some others having the same problem.
the question is : why today ??? i didn't change anything serious lately.
i'm currently trying to download the combo update again and safari standalone but i get one timeout after the other.
also tried to repair rights, p-ram reset, safari reset - nothing helped.
Message was edited by: Olaf Dieckmann

Very Slow Internet Lion (This one is for the "Apple Network Team")

hello,
i'm joão from Portugal, Europe.
a couple of weekends ago i've updated three macs to Lion.
2009 MacMini, 2007 White Macbook, 2010 iMac 21".
problems? only with the iMac.
no connection drops but slow slow slow very slow internet. wired, speedtest marked 15Mbps download. wireless? 1Mbps, 0,3Mbps, 3Mbps, very unstable.
with Snow Leopard everything was ok.
tried every solution from every site and finally got it working flawlessly.
tried clean install instead of update.
tried new dns servers.
tried disabling ipv6.
tried remove wifi interface then add it again.
tried service order.
tried PRAM, NVRAM, SMC, you name it, reset.
tried removing preferences folder.
tried different browsers -> same symptoms.
tried disable/enable airport.
tried 10.7.1, 10.7.2, combo, delta.
tried router's firmware update.
tried putting the computer closer to the router.
tried resetting the router, factory defaults.
tried changing router's channel.
tried disabling router's firewall.
tried watch router's event log, nothing suspicious.
tried disabling router's wep password.
tried pinging a site for a couple of minutes, 2% packet loss.
tried hundreds of pages and forums...
during this attempts, macmini and macbook showed very good wireless internet speed.
iMac? slow, slow, slow, slow, slow, like seeing gmail's loading screen for more than one minute...
again and again speedtest 1Mbps, 0,3Mbps, 1Mbps, 1Mbps, 0,3Mbps, 3Mbps.
discovered the pingtest utility in the same site and iMac's ping was grade C, grade F, grade D, with big values...mac mini and macbook were alwas grade B, with low pings (imagine 25ms on them vs. 138ms on the iMac).
i was fed up with the situation, every week tried and failed. iMac's owner was wanting to get his Lion money back and stick to Snow Leopard again. imagine recent Windows switchers thinking they went back to the same situations....
but then i found this website. and then realised macbook and macmini's wi-fi were both powered by a broadcom chipset. iMac's was powered by an Atheros chipset! did what the guy says on that site (replaced Lion's Atheros kernel driver by the one on Slow Leopard), and now everything is perfect, like on Snow Leopard. very good speed.
what a relief. thank you sir.
hope it can help you.
hope it reachs apple's network developers...this is not good, you can't fail on something so simple and essential as decent wifi quality...

humm...
i've clean installed one macbook (late 2008?) and one mac mini (early 2009) both with broadcom adapters and both of them were ok, after the install.
so, speedtest and pingtest are websites (speedtest.net and pingtest.net), both test your internet connection with the help of a 'local' server. it's useful, for instance, if you want see if two different computers connected to the same router have the same connection quality.
so if you can connect to some routers nicely and you have problems with your router, to me, it seems like you have some problems with the connection between your computer and the router.
an old router might bring you problems (there are some advices on the internet to change router's channel and so...), i would recommend to see if motorola has some sort of firmware update to your router. if you don't have complex router configurations, you might try to reset to factory defaults (search the manual). that, once, fixed a problem with a smc router and two macbooks (one, older, could connect easily, the other wouldn't connect to the router).
if that atheros driver trick, resolved your issue, that's strange
make sure broadcom isn't your ethernet adapter and not your wireless adapter
did you resetted your pram and smc? do you have Mac OS 10.7.2?
i hope you can figure that out.

Mac works very slow

Mac works very slow. Sometimes my mous refuse to work. Its seems like mac download enything. Any Ideas?

On the bottom of your MBP there is the serial number. Enter it here and post back the results:
https://selfsolve.apple.com/agreementWarrantyDynamic.do
Here is a trouble shooting guide. The usual reasons for slow performance are the HDD or third party applications. Boot into the recovery partition and run Disk Utility>First Aid.
https://discussions.apple.com/docs/DOC-3521
Down load Etrecheck and post the results:
http://www.etresoft.com/etrecheck
This may show some inherent problems that may be resident on your MBP.
Ciao.

Very slow broadband and connection keeps dropping

Hello, we have been BT customers since August 2013, after previously being Freeola customers for many years. We live in a very rural area, at the end of the exchange so we are never going to get amazingly fast broadband, we are estimated 1MB.
Previously using Speedtest.net at the beginning of the year we were getting 0.9Mbps, then in May our internet dropped and we couldn't get a proper connection or speed. We contacted Freeola who after doing some tests, said that we had a copper line failure and to contact BT. We did this and the copper line failure issue was fixed, an openreach engineer tested the line and we assumed all was fine. But we were still getting very slow speeds and the connection kept dropping. So we decided to switch to BT in August, we have put up with the slow speeds and dropping connection for 3 months hoping in vain that once we got a stable line the speed would increase and we would be back to were we expected to be.
When we are using the internet, we very often get "Your connection has been reset" errors within our browsers.
This has not happened, so I have decided to come on to this forum in the hope that we can solve this issue before my hair gets any greyer. We have a BT Home Hub 4 so we have not got all the stats that previous HH had available.
Also as we are in a rural area our telephone connection is through overhead cables and as said previously we are at the end of the exchange.
Please see below for the information that I have been able to get:
Home hub stats:
17:28:52, 28 Oct. ( 68.040000) DSL noise margin: 12.00 dB upstream, 9.50 dB downstream
17:28:51, 28 Oct. ( 67.970000) DSL line rate: 448 Kbps upstream, 192 Kbps downstream
Internet Connection Configuration
Connection Information
Connection time:
4 days, 22:01:39
Data Transmitted/Received:
221.4 MB / 2.3 GB
Bt Wholesale Broadband test:
Download Speed: 0.02
Upload speed: 0.34
Ping latency: 0.00
Further diagnostics:
Master socket is
I performed the quiet line test which wasn't too bad there was a very slight crackle, but it was with a wireless phone.
Speedtest.net results:
Ping: 463ms
Download:0.13mbps
Upload: 0.28mbps
As said previously before the copper line failure we were regularly getting download speeds of 0.9mbps.
Any help would be greatly appreciated.
Solved!
Go to Solution.

Hi jacoma,
Sorry to hear that your having issues with your BT Retail services.
You will either be on the ADSLMax (upto 8mbps) service or if your exchange has been BTw 21cn upgraded you maybe on the ADSL2/2+ (upto 12/20mbps) service depending on your line quality and length.
However these upto speeds may not be the speeds you will get as ADSL broadband connections are very dependent on the distance from your property to the exchange and the quality of your line. The further away you are from your local exchange the slower your broadband speed will be.
To enable the community to help you please see the advice below:
Please see Keith's help guide here: Helping forum members to help you, it will go through some checks that are needed for us to help you.
1) Are you in the TEST socket? if not can you please connect to the test socket and repeat steps 2, 3 and 4.
All the below performed in TEST Socket:
2) is there any noise on your line. dial 17070 option2 ,called quite line test, from landline phone. should be silent but slight hum normal on cordless phone.
If there is any noise on your line such as crackling, distictive noise when the phone is connected to the TEST socket and doing the quiet line test then you need to report a line fault to BT Retail by dailling 151. Once the crackling or disticive noise has gone then your broadband should slowly recover.
3) please post adsl line statistics
4) Can you please run a BT speed test (including IP Profile) http://speedtest.btwholesale.com (not beta version)[Best done with a wired, Ethernet, connection] After Quick Test is done you need to click "Further Diagnostics" to get IP Profile.
ADSL Line Statistic Help:
If you have a BT Home Hub like the one below...
Then:
1) Go to http://192.168.1.254 or http://bthomehub.home
2) click Settings
3) Click Advanced Settings
4) Click Broadband
5) Click Connection or sometimes called ADSL (see picture Below)
The direct Address is http://bthomehub.home/index.cgi?active_page=9116 (for bthomehub3.A firmware ending in 1.3)
or http://bthomehub.home/index.cgi?active_page=9118 (for bthomehub3.A firmware ending in 94.1.11)
You will need to copy and past all the adsl line statistics ( Including HEC, CRC and FEC errors). You may need to click " More Details"
If you have a HomeHub 4 then the majority of the ADSL Stats shown in the previous Hubs will not be there.
for HH4 users you can go to hub manager then select troubleshooting then logs and are look for 2 entries together which will show theconnection speed and noise margin for when your HH4 last sycned with the exchange.
There are more useful links on Keith's website here: If you have an ADSL connection, please select this link
cheers
I'm no expert, so please correct me if I'm wrong

I have very slow internet even though my provider says the speed is fast

I am experiencing very slow internet even though my provider says that my speed is fast. The uploading of a page takes long to complete

If Safari is getting very slow:
(Presumably you regularly empty your Safari cache by deleting the following file:
Home/Library/Caches/com.apple.Safari/cache.db
and clear your History)
Adding Open DNS codes to your Network Preferences, should give good results in terms of speed-up as well as added security, (including anti-phishing and redirects) (Full information about Open DNS is here: http://www.opendns.com/home/nobloat ) and further independent information can be read here:
http://reviews.cnet.com/8301-13727_7-57338784-263/free-dnscrypt-tool-enhances-ma c-web-security/?tag=mncol;txt
and here:
http://www.macworld.com/article/1146064/troubleshootdns.html?t=234
If you are using a single computer: Open System Preferences/Network. Double click on your connection type, or select it in the drop-down menu, and in the box marked 'DNS Servers' add the following two numbers:
208.67.222.222
208.67.220.220
(You can also enter them if you click on Advanced and then DNS)
Sometimes reversing the order of the DNS numbers can be beneficial in cases where there is a long delay before web pages start to load, and then suddenly load at normal speed:
http://support.apple.com/kb/TS2296
If your computer is part of a network:please refer to this page: http://www.opendns.com/start/best_practices/#your_network and follow the advice given.
If you use a Router, make sure it has the latest firmware installed.
One reason for a slowness in page loading may be the 'DNS Pre-fetching' feature of Safari 5.x as is described here:
http://support.apple.com/kb/TS3408?viewlocale=en_US
You can cancel DNS pre-fetching by going to Terminal and typing:
defaults write com.apple.safari WebKitDNSPrefetchingEnabled -boolean false
You have to restart Safari for it to take effect.
If Safari seems to hang for ages:
If you have a lot of tabs open and/or a lot of pages running Flash, Safari can sometimes 'hang', requiring a restart of Safari. This can often be inconvenient, and as it is rarely Safari itself that is hanging but merely one of its plug-ins, usually Flash, there is a way using Terminal to restart the plug-ins (without restarting Safari and losing your tabs) by quitting the WebPluginHost process:
Open the Terminal from the Utilities folder in /Applications and type
killall -9 WebKitPluginHost
Note that this command kills all Safari plug-ins, not just Flash. All plug-ins should start back up when you reload the page.
Then go back to Safari and refresh any pages that were using the Flash plug-in. This also fixes the Beachball of Death. Try this whenever Safari gets slow or freezes. The later versions of Flash 10.1 onwards appear to have improved the situation somewhat, but haven't completed eliminated it.
For this and other reasons Apple switched their websites to HTML5 in January 2011:
http://www.appleinsider.com/articles/11/01/26/apple_revamps_its_public_website_u sing_html5.html
For Snow Leopard/Lion users this should also be read:
http://support.apple.com/kb/TS3408

I get constant buffering very slow downloads and the pinwheel. is there a keystroke remedy for this??

i get constant buffering very slow downloads and the pinwheel. is there a keystroke remedy for this??

No magical keystroke remedy. The causes for this can be complicated.
http://www.thexlab.com/faqs/sbbod.html
Also check the health of the drive with the free demo of SMART Utiltiy.
http://www.volitans-software.com/smart_utility.php
Only happening while on the Internet or all over the place? What's your Internet speed?
http://www.speedtest.net/

First mac ever... very slow internet and difficulty

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