First my zen now email support won't work!!
Hi,
I am trying to get help through customer support for my product that has stopped working, I am trying to use the email function through the internt but i can't get passed the page where you pick your device, what is suppose to happen after you pick your device?Please help I am losing my patience with creative as a product!!!!
Hi,
Please check your PM, I left you a message.
Good Luck.
Similar Messages
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Update 7.0.3 installed now email app won't work on iPhone 4s or iPad 2.
I updated my iPhone 4s and my iPad 2 with 7.0.3 and now I can't get my email app to work. It always comes up with "Cannot get mail. The connection to the server failed." However, if I use safari to get my mail, I can. Any advice or is this a new bug?
I have the 5S and iPad 2. Similar issue to the above posters. Updated 5S to IOS 7.0.3 now can't use my exchange account. Can still use my hotmail and gmail but getting 'Cannot get mail. Connection to the server failed' for Exchange. Can still use iPad for this exchange account however this is on an older version - iOS 7.0 I believe so it's not a server or permissions problem - it's localised to the 5S on 7.0.3. Hopefully a bug or a fix will be released soon. Any help would be appreciated
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I've had trouble with my Macbook since the first month I bought it. I've replaced the hard drive 3 to 4 times. Now some programs won't work or shut off by itself. Is it possible to ask for a complete exchange of products?
This may help you: http://store.apple.com/us/help/returns_refund
It would appear that you can ask for an exchange but it doesn't specify any time frame... Hopefully someone more knowledgeable can add to this.
By the way, if you've replaced the drive so many times, perhaps there's something else going on elsewhere. -
I downloaded the newest version of iTunes and now my iPhone won't work. What should I do?
I downloaded the latest version of iTunes and now my iPhone won't work properly. What should I do to try to fix this? Should I uninstall the new version and if I do, what version should I install. I am using Windows 7 and iPhone 4S.
Welcome to Apple Support Communities
They are different problems because I doubt that iTunes has been able to modify Mail, that has nothing to do with iTunes.
As you are running 10.7.4, download and install OS X 10.7.5, the most recent Lion version > http://support.apple.com/kb/dl1582 After installing the update, you should be able to run Mail -
I have an Airport Extreme Base Station and have recently upgraded to Mountain Lion. Now airport utility won't work with my base station so I bought a Time Capsule. For the life of me I can't make the substitution work and only see a blinking amber light. Can anyone who has made this change offer some advice?
apikoros wrote:
The Utility transferred all of the AE's settings, so I still have to change the password, which leaves me with only 2 other questions, I think:
1) I assume it's just a matter of using the Utility, entering a stronger password and checking for it to be remembered in Keychain Access. But do I have to change the password for each individual unit-- the TC, the Extreme and both Expresses-- or will changing it just for the TC alone work for the entire network?
Resetting the password you will need to do for each device... the utility cannot even see those old units.
So you will have to do it for each one.. think it through.. because as you change passwords the others will lose connection.. so start from the express which are wireless extending .. change those first.. and go back up the chain.. as each one changes it will drop off the network.. until you reach extreme and change that. Then you might need to reboot the whole network to get everything talking again. If something goes wrong.. just pluck that one out of the mix and plug in ethernet.. reset and redo the setup. That is my preferred method anyway.. do everything in isolation one by one. By ethernet and then nothing goes wrong.
2) Who's the treasonous SOB who spilled the beans to you about the ICBM in my back yard?!?
N.Korean hackers.
[Edit] Whoops-- one more question: I want to partition the TC's disk, but Disk Utility doesn't see it. What do I need to do?
You cannot partition a network disk. And apple provided no tools for it in the TC itself. You can pull the disk out and partition it but that voids your warranty. (although done with care who is to know).
Look at Q3 here.
http://pondini.org/TM/Time_Capsule.html
Mixing TM and data on the TC is worth planning carefully. They don't necessarily sit happily together. -
Outlook Email script won't work with Reader 9.1
The attached form was designed in ES 8.2 and has worked fine with Reader 8.0. The "properties defaults" tab is set for Reader 9.0 or better. However, upon recent upgrade to Reader 9.1, the Outlook Email script stopped working. I'm new to Livecycle and scripts and was hoping that someone had an easy fix?
okay thanks. One more question. What script is used to activate the "read receipt requested" function in Outlook?
Date: Wed, 12 Aug 2009 12:23:13 -0600
From: [email protected]
To: [email protected]
Subject: Outlook Email script won't work with Reader 9.1
Interesting .....it sounds like an issue in Reader. From a code perspective everything is good .....the code tells Reader's email service to communicate with the mail client. This could be where the issue is.
You may want to post your question on the Acrobat forum and see if they know of anything .....or you can report the issue to Support and have them look into it. Maybe something was introduced into the 9.1 version.
From a Designer perspective all is good.
Paul
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I updated my computer to the mavericks and now my iPhoto won't work
I updated my computer to the mavericks and now my iPhoto won't work. And when I go to update iphoto, it says it cant be downloaded onto my computer.
Seems like ios6 isn't any good for any of their devices. I have an iPhone 4 and recently updated to ios6 and have had all the wifi problems and apps getting hung up on load screens. Restore is your best bet and downgrade if you can back to ios 5.1. If restore doesn't help with a fresh install of ios6 then call every Apple support number you can find and be heard like the 1,000s of other people like us with ios6 problems demanding support. There doesn't seem to be any quick fixes for ios6 other than an update from Apple.
<Edited By Host> -
Since the latest apple update, voice navigation has gone away. Tried the Airplane mode fix, which worked, but now my bluetooth won't work in my vehicle. What's up?
Well Bababooey if you're comparing yourself to a Apple Genius Bar then you should already know my answer, your snarky remark get a snarky reply. Why would I go to a salesperson to fix my computer problem when I can go directly go to the source itself. I used to sell Apple computers over 8 years ago and was apple certified before the Genius bar existed. If I am to go about fixing an issue I can't fix on my own I will go to the source itself meaning Apple's programmers and developers - being UI UX Developer myself I know they should have QA'd all platforms and troubleshooted any arising issues.
This was also the first time in the 20 years I've been using a Mac that I even attempted to go on this forum which i thought would put me in connection with a certified Apple representative. This turned out to be a complete waste of time just being a public forum with no Apple employee involved. I was hoping to find a quick fix but in turn I was only frustrated with stupid responses such as yours that were in no way an answer to my original question.
BTW I fixed the issue on my own and without your help or Apples help. I'm glad if all forums point here regarding this issue because I now have the answer. The answer I was looking for from someone earlier was as simple as this {Download Maverick and reinstall the platform - it will take an hour to do but afterward 10.9.2 was installed and my computer is now able to shutdown and restart without having to do a hard boot.} No more software update bar at top and no problems with my drive which I told both you and Grant - I know my computer better than you and I've probably been using them longer than you.
So again Babowa you were so wrong...... and I am right.
Again anyone having the same problem, I suggest reinstalling Maverick and you'll be suprised 10.9.2 will work fine. -
I have downloaded ios 6 on my ipad 2 but it wouldn't install and now my ipad won't work (just has the apple logo on the screen periodically) and it won't reset. Any ideas folks? Thanks in advance.
Try restoring the device using iTunes. Connect the iPad to your computer and when iTunes opens, select your device on the left side, then click on the summary tab, then click on Restore.
After the device is restored you will have an opportunity to restore from your backup. Restore from the backup when you are done and then sync with iTunes.
if that doesn't work, try recovery mode.
http://support.apple.com/kb/ht4097 -
I am trying to install the latest update for HP Printers, it will not completely install ,now my printers won't work. Help!
Hello Carolyn - Thank you for your quick response to my concerns, I had already gone to the HP support site and tried to get the latest HP drivers, the site said for Lion 10.7 there was NA version. So, I just used my time machine to replaced the OS from that time spot. I got my printers working again, so all right with the printer. But, the fact remains that I still keep getting the New Update HP Printer in the software update window. But, what happens if I try to download and install it is this: It starts the download, everything seems to come down fine, it starts write the files and then starts moving items into place, the blue bar fills to all most the end and slows down to a stop and never completes the installation. I have left my laptop on over night and it never finishes the operation. I can only force quit the software update. Which has knock out my printer drivers. Now, I just keep unchecking the box in the software updates for new HP printer software. Is anyone else having this problem or is it just my system? Sincerely: Professor G
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I upgraded to 5.0.5 on my iphone4 and now 2 apps won't work - Skype and Pinterest. When I tap them they open and then immediately close. I have tried turning off my phone and deleting the apps then reinstalling them. They still don't work. What do I try next?
I went through your instructions Notification was already off
Alert Sytie was set on None - switched to Alerts
Badge App icon was set on off Turned it on
Sounds was set to off Turned it on
View in Lock Screen was set to off Turned it on
Still does not work. Thanks for trying -
Why don't I see the airplay icon in my settings? I have the ios7 installed now my netflix won't work as need to turn off mirroring..... And the airplay device is not installed.... Anyone help on this?.
Reboot your router. The icon only shows when connected to wifi and Apple TV or similar device. Same thing happened with my phone and the icon appeared in control center after router reboot.
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I just loaded Yosemite on my Mac and now adobe flash won't work in Safari 8.0.4 . Does anyone have a solution ?
If you can't install or update Flash, follow these instructions.
If you have installed the latest version of Flash, please take each of the following steps that you haven't already tried. After each step, relaunch Safari and test.
For a "blocked plug-in" error, see Step 4.
For a "missing plug-in" error, start with Step 8.
Back up all data before making any changes.
Step 1
You might have to log out or restart the computer before a Flash update takes effect.
Step 2
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data...
and confirm. Close the window. Then select
▹ System Preferences… ▹ Flash Player ▹ Advanced ▹ Delete All...
In the sheet that opens, check the box marked
Delete All Site Data and Settings
then click Delete Data. Close the preference pane.
Step 3
If you're only having trouble with YouTube videos, log in to YouTube and load this page. You may see a link with the text "Leave the HTML5 Trial." If so, click that link.
Step 4
a. If you get a warning of a "blocked" or "outdated" plug-in, then select the Security tab in the Safari preferences window. In the list of plugins on the left, there should be one—and only one—entry for "Adobe Flash Player," showing the same version number that you installed. Select that entry. On the right there will be a list of websites for which you have specifically allowed Flash, if any. It's normal for the list to be empty. Below that is a menu labeled
When visiting other websites
From that menu, select either Allow or Ask.
b. If you still get the alerts, then go back to the Flash Player preference pane and select the Advanced tab. Click Check Now. Quit and relaunch the browser.
c. If the alerts still persist, triple-click anywhere in the line below on this page to select it:
/System/Library/CoreServices/CoreTypes.bundle/Contents/Resources
Right-click or control-click the highlighted text and select
Services ▹ Open
from the contextual menu.* A folder should open. Inside it, there should be a file named "XProtect.meta.plist". If that file is missing and you know why it's missing, restore it from a backup or copy it from another Mac running the same version of OS X. Otherwise, reinstall OS X.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
Step 5
In the Safari preferences window, select the Advanced tab and uncheck the box marked
Stop plug-ins to save power
Step 6
Open this folder as in Step 4:
/Library/Internet Plug-Ins
Delete the following item, or anything with a similar name, if present:
Flash Player (failing).plugin
You may be prompted for your login password.
Step 7
Re-download and reinstall Flash. Download it from the domain "get.adobe.com". Don't click a link from any other website, including this one, because you can't trust links. They may be an attempt to trick you into installing malware masquerading as Flash. Type the address into the browser window. Never download a Flash update from anywhere else.
Step 8
If you get a "missing plug-in" error, select
Safari ▹ Preferences... ▹ Security
from the Safari menu bar and check the box marked
Allow (or Enable) plug-ins
Then click the button marked
Manage Website Settings...
if present and make sure that the website is not blocked for Flash.
Step 9
Select
Safari ▹ Preferences... ▹ Extensions
from the Safari menu bar. If any extensions are installed, disable them. -
Since upgrading to yosemite my sky email account won't work on my mac although it works on my iPad
since upgrading to yosemite my sky email account won't work on my mac although it works on my iPad
Mail troubleshooting - Yosemite
What does Mail/Window/Connection Doctor Show? If the server is red, select it and look at the Show Details box.
Troubleshooting sending and receiving email messages
Troubleshooting sending email messages -
I have updated my Imac to Mavericks and now my parallells won't work and I have reinstalled as per the instructions. Please help as all my data is on a hardrive that is formatted for PC.
Yes I just discovered that this morning but I have purchased another external harddrive and formatted it for both and am in the process of transferring the files across it and then I will erase the old harddrive and reformat it so I can use it.
I have learnt to format harddrives from this experience but am happy to see the back of parallells.
Thank you for your help though it is much appreciated.
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