First Play "Not Permitted" on Apple DVD player

I have some duplicated DVD-Rs of a project, and the client ha reported a disutrbing error. I've been told that on several different Macs running OS 10.2 - 10.4, not only does the disc not auto launch DVD player and not auto-play the first play menu, but when the user presses play on the floating control, they get a "Not Permitted" message. The user reported that they were able to choose "open Video_TS" and navigate to the VIDEO_TS folder on the disc, at which point they were able to get the disc to play.
The disc include a significant amount of content on the ROM sector of the disc, including an autorun and an .exe file for windows users. However, I can't see how the presence of these ROM files could interfere with the operation of DVD Player and the VIDEO_TS folder on the disc.
Furthermore, the duplication master for this disc has been formatted directly from DVD studio as a standrd DVD volume - no Toast burn, hybrid volume formatting, anything like that.
Upon inspection I discovered that my authoring assistant had specified a pre-script on the first play menu. I try never to use pre-scripts for anything, as I have found the way DVD studio handles them to be unreliable. However, I suspect this pre-script on the first play menu as the culprit in this problematic behavior, and have removed it.
The problem consists in that I did not experience this problem with any of the DVD-R checkdiscs I burned from DVD studio, unti the discs were duplicated. We'll be doing a full-scale replication run as the next step. Since I am not able to reproduce this problem on discs I burn here, I'd like find a way to know I have fixed the problem.
My question is, has anyone else ever encountered issues with their first-play menu throwing up this "not permitted" condition in Apple DVD Player? Has anyone ever found a connection between this issue and pre-scripts, or between this issue and any ROM files?
I suspect that DVD studio's pre-scripts are "simulated" or translated through the abstratction layer of DVD studio in a way that allows them to be outside the DVD spec, or perhaps there are other ways DVD studio might be using the pre-command on a menu, such as when you specify a button selection for a menu, that use the menu pre-command, and override the pre-script you might have spcified for the menu.

I've seen it on replicated masters when a dvd-r master was used and not all regions were selected as ok to play. DSP doesn't 'check' region 7 by default... its best to use a region all project and .img files, not VIDEO_TS builds to the HD.
How were the discs duplicated though? That is probably the cause of the problem, not the pre-Script. Maybe a 'Data' disc was burnt and not a DVD-Video type option...
-jake

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