First problems with Zen

Hi All,
One week ago I got my Zen V plus 4GB mp3player and I was very happy with it!
I already read that this model has a perfect sound quality, that's why I bought this player, but when I listened to it for the first time I was a bit astonished. The quality wasn't that good as I thought it would be. I'm sure the creative ear bugs have something to do with it, for sure, but I used a minidisc before this and the difference is big.
Anyway, that's not the thing I want to tell you all. What concerns me now is the 'cracking' I hear in my music when I use the Zen V plus. With cracking I mean the 'dropouts' I hear when I cange a track (forward) or I go back (reward) to a previous song or I just pauze the song. Also while changing the preset of my EQ, everytime I change the number of a certain freq., I hear a 'dropout'. I made a little sound file, recorded from the player (I connected the headphone jack to the line in of my pc), of these cracks when I play songs on my mp3. Somewhere about 8 seconds of the sound file, you can hear it very good, when I pauze the song.
http://users.pandora.be/Aeropolis/sample.mp3
A second sample I made to show you the dropouts I get while changing the Equalizer presets. I chosed the song of Pink Floyd (Great gig in the sky) which has no dropouts at all. The volume of the player is 22, bassboost on. Where the bass guitar starts playing, you can hear the drops the best.
http://users.pandora.be/Aeropolis/sample2.mp3
How can I resolve this? Could a firmware update resolve this? If yes, then I suppose creative will have to start finding a new firmware for this player, since I already downloaded the newest version on my Zen V plus.
I know some other people who have the same issue too.
Thank you very much, hopefully this problem can be solved.Message Edited by Alex_R on -04-200605:36 PM
Message Edited by Alex_R on -04-200605:36 PM

hi,
first of all, thank you for your reply...
I tried other earphones, and as you can hear, on the computer (headphone jack linked with lin in) you can hear the cracks too, so I don't think the earphones are bad.
I experimented with all the EQ freq's, also with the EQ on/off, with the bassboost on/off...it's like the headphone jack isn't connected very well inside the player.
Anyway, I'm going to buy new headphones, maybe something changes then or I don't hear the cracks very loud because of the lone tones produced by the newer headphones.Message Edited by Alex_R on -06-20062:42 PM

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Hi all, I'm italian so my english isn't very good, sorry
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Okay, so I bought my zen, then after some issues that have been delt with and a replacement later, I finnally got a zen that worked, and hav been using it for about a month now.
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sorry for the grammer and stuffs, its 5am and im abit tierd lol thanks in advance for any help

majinbell wrote:
Okay, so I bought my zen, then after some issues that have been delt with and a replacement later, I finnally got a zen that worked, and hav been using it for about a month now.
im very happy with it, but i hav been having the most annoying problem with it. basically i did the big NO NO of connecting the player BEFORE installing it with the CD, so Vista has installed it, i think but without the right software to do so.
so now, everytime i connect it to the computer, even after installing the CD, all it does is charge, it does not dock. after hours of stress and hair pulling, i finally found how to get it to dock.
I go to device manager and uninstall the creative zen, then take out the USB, then put it back in.
this allows me to go into dock mode, but a little vista bubble in the corner says it is installing new hardware (the zen) and after about 5 seconds, the zen is back in device manager after a "successful installation", and it once again becomes undocked untill I uninstall and repeat.
If i go to propeties of the creative zen it says "This device cannot start. (Code 0)" is that is any help.
its so annoying and stressful, having to drag 3 songs on at a time, and i cant create any playlists or do anything much other than charge the player.
so i beg of anyone who knows the cure to this problem, please help i cant see any topics for this specific problem, and none of the FAQs help ?____?
sorry for the grammer and stuffs, its 5am and im abit tierd lol thanks in advance for any help
Do you have Service Pack installed on the Computer? Did you try to have Windows update the driver for it's? Do you have another usb cord for the device you can use as the cord could be bad. I would try a new cord before I did anything else to my computer. Take player to the store with you when purchasing so you know that it's the right one. They're not very expsensi've(under $0.00 U.S.) You may try system restore to a time befroe you started using the Zen. BE ADVISED THAT WILL DELETE ALL FILES,PROGRAMS,WINDOWS UPDATES ECT, that where installed after the restore date. Have you formatted the playe? That too will erase all files on the Zen. I would try the format on the player first before a system restore.

AudioSync Problem with Zen To

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I also have not been able to transfer playlists to my Zen Xtra. This morning i installed the newest software from Creative and it still didn't work. And "Moderator" could you please provide a direct link that actually covers what we're asking about instead of one that is a listing of every info sheet for every product. I found nothing in there that helped i went through each one last night. I got so frustrated I gave up. A complete waste of my time. After i installed the new software i made some new Smartlists, well they're not very smart because they don't even show up to be transferred, but i figured well they're "Smart" so i Sync'd. And surprise surprise, no playlists. Playlists are such basic function. Why is this not covered in the documentation provided "with" my Zen.

Problems With Zen To

Help!:smileysurprised:
I'm going to email the creative people. I have had problems with my zen touch, I've only had it for 2 months. I had to reboot yesterday because it didn't want to turn on or off, it just had the light switch on with no screen information, it was pretty frozen. I rebooted it and connected it to my computer and it fine again but then it seemed like it was fighting to play music or be docked. Once it's docked, it fights and starts playing music again. I just got the smaller version, MUVO 52mb on my computer also. I wonder if it's because I have both drivers on there?
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Rick6954 wrote:
So I figured I'd just open MediaSource and do the whole editing thing I did before it got busted. That doesn't work because of course the music under Creative Zen Micro is different from the music under PC Music Library which, until today, were identical.
It shouldn't be, assuming you synced via WMP the contents of the PC Music Library. Ultimately the contents of the PC Music Library is irrelevant though as don't you want to edit the contents of the player? I'm guessing you're using the v2 firmware which makes this a little harder...
Now. All I want to know is how I can look at the music inside my Micro in the same way I would if it were in my PC Music Library, where I have a scroll bar on the side with all the artists and albums and a list of tracks next to it. I need this because instead of everything being free and looking the same way it would in my downloads folder, everything is now in folders by artist name and it will take me forever to figure out which songs I do and do not want. Still, at least I've got it working now.
You can't. That's the problem with the v2 firmware. You might want to go back to the . firmware. For the differences in the firmware versions look at the FAQ post.

First problems with Zen

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