First Screen click box -must click twice

My colleague created a simulation in Captivate and inserted a
clickbox over the Start Button. The clickbox is set to appear for
rest of slide (and, in attempt to troubleshoot the issue, he's set
clickbox to appear for a specific number of seconds as well ); the
option to pause the movie until learner clicks is selected; the
double click option is NOT selected.
When movie runs, the user must click then wait a while, then
click on the start button again before moving to next screen.
Why is this? Any theories?

Another method of avoiding this issue is to insert the Mark
of the Web (MOTW) on your HTML pages. Google "Mark of the Web" to
see learn more about this method. As long as we have the MOTW on
our HTML pages, the page is considered to be in the Internet zone.
Also note, you must have MOTW on all your HTML pages otherwise
moving from page to page does not work. As some pages are
considered to be in the Internet zone and others are not.
The nice thing about this method is that it works for other
items besides Flash and the learners do not have to perform any
extra tasks to make it work correctly. Someone else provided code
that you can add to just the HTML pages you use to launch your
Captivate (Flash) files. It works too. But I prefer the MOTW
because it doesn't try to circumvent the inherent security
features.
Thanks, DBlake

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    ERROR:     Family: InDesign
    ERROR:     ProductName: Adobe InDesign CS5 Icon Handler x64
    ERROR:     MinVersion: 0.0.0.0
    ERROR:     This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    ERROR:     Removing this dependency from list. Product may function improperly.
    ERROR: The following payload errors were found during install:
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