First time Blackberry Used Pearl and can't get email working, please help
I have been wanting to try a blackberry for a long time, and was waiting for the Bold, but i got an opportunity to try the Pearl for a good price. I am with ATT and got it today, have the plan, but when I put in the PIN and IMEI it is registered to someone else, so how do i set up my email account?
ADDED: I did get a blackberry.net email account created but the phone still has the other persons name listed below the icon and is linked to her, how do i change this? Thanks again
Message Edited by cindyh on 08-17-2008 10:05 PM
Hi and Welcome to the Forums!
The reason you can't log in is that, when you had your carrier set up your GMail, they created a BIS account for you. Further, they created BIS credentials on that account -- which are then needed to access the BIS configuration screens even on the BB. You need those credentials. Contact whoever it is that set it up for you and have them tell you those credentials.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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