First time buyer on itunes store, its looking for answers to security questions i dont remember answering, what do i do
first time buyer on itunes store, its looking for answers to security questions i dont remember answering, what do i do
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
(96666)
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i got a new ipad and went buy music on iTunes and in is telling me that this is a new device on this account and wants me to answer some security questions I dont remember setting thes up and dont know the answers how do i reset the security questions
Click here and search the article for '2 out of 3' without the quotes; this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
(74313) -
i didnt have issues with itunes before...but pc asked to download new version. i did. when i click itunes i get my original music, but when i click store...i get nothing. i watched tutorial....but still cant open itunes store. im looking for music to buy.
Hello bogley
Check out the article below for troubleshooting access to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
its been long time since i did security question.i dont remember it and i cant make any purchases because of it what do i do?thinking bout just no longer use itunes if i cant use it anyway
Kurr101 wrote:
its been long time since i did security question.i dont remember ...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions -
My daughter's itouch (registered to my apple account) is asking for answers to security questions that I never answered and it won't let her buy anything from the iTunes store. I tried a hard reset to original settings but it still asks for answers. How do I reset the security questions or get rid of them appearing altogether? I can purchase apps on my phone (same apple account) and it doesn't ask me for security questions.
See Kappy's previous discussion.
HT5312 How to recover security...: Apple Support Communities -
I can not log in to the account from the iTunes Store's why I lost my security question! I want to modify the security question again I can not
BLANK Cloud Screen http://forums.adobe.com/message/5484303
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html -
Hello,
I want purchase the apps in the itunes store, but it was asking the security questions, sadly i forgot the answers. Please help me.
Thanks& Regards,
G. Manish ReddyClick here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(78298) -
Cannot remember answers to security questions. Trying to buy from iTunes for first time on news pad.
If you can't remember your answers you'll have to reset them. See https://discussions.apple.com/docs/DOC-4551.
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I just bought a 50 dollar iTunes card but now it's asking for my security questions and I have no clue what those are please help I'm begging
See Kappy's previous write-up.
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities -
I have a new ipod added to existing laptop itunes account it is now asking me a security question I have not answered - can anyone help please ?
Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(88450) -
This usually wouldn't pose to be a problem, but I am a college freshman and I just redeemed my $100 giftcard to the app store. I am beyond frustrated and don't know what to do.
It is my first time making a purchase off of this Mac with this account, so it is asking me two security questions. It keeps asking me who my favorite and least favorite teachers were. I know for a fact that these are not the security questions I enabled, so I went in to change them again and logged out of everything. I logged back in and I was getting the same thing from the App store -- it was asking me questions I didn't enable. I've been locked out of my account for eight hours twice and all of my Mac's information is at home and not easily accessable to me, so I don't want to have to call and be asked for information I do not have.
What do I do? I need some crucial apps for classes that start in less than fourty-eight hours from now?
I have changed my appleID's information three times now: passwords, rescue email, and of course, my security questions. I am at my wits end and not pleased that I will possibly be losing $100!You've been hitten by Apple's recent SNAFU. I fear you are SoL until their pending investigation fiasco is over with.
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Enhance security questions on 2 sites. I have to answer them every time I go out of firefox and back into the internet. If I continue using the internet and go back into the sites I only have to put in my user name and password
Google and Bing are '''Search engines''', where Firefox and IE are '''''web browsers'''''. To the right of the Location bar, where web addresses are typed, is the Search bar. Selecting a Search engine to use in the Search bar only controls the Search bar.
It sounds like your problem is with MSN being your '''Homepage''' and you want to change it to something else. See this support article: <br />
http://support.mozilla.com/en-US/kb/How+to+set+the+home+page -
It's driving me nuts and it happened before I downloaded iOS 6.. Someone please help.
SOmeone else posted a similar post. Check your settings to make sure your account hasn't disabled downloads/updates or restricked to a data amount/Wifi only, or secure Wifi, etc.
IMO you need to go to the Apple Store if none of what I typed is helpful.
Hope this helps you.....I assume your phone is not jail broken. -
My computer wont let me download songs from itunes because when i try to purchase one it makes me type in my password, then it says that since its my first time purchasing some thing from this account (which isnt true) i have to answer my security question which i forgot, what do i do?
bmr1296 wrote:
i have to answer my security question which i forgot, what do i do?
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact -
I can't access iCloud, i keep getting a message to try again later. This is the first time i have tried to log into icloud. I know my account is working, i want to access it from my macbook. I think its looking for my old icloud email, what to do? I have a working apple id, i dont understand, could it be linked to an old account iD?
Hi smccarrison,
Thanks for visiting Apple Support Communities.
You may find the steps in this article helpful with troubleshooting signing into iCloud:
iCloud: Account troubleshooting
http://support.apple.com/kb/TS3988
All the best,
Jeremy
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