First Time Capsule Backup Failed - Time Machine Error

I bought my Time Capsule yesterday because I needed to backup my MacBook (which I bought 6 months ago). My plan was to backup the MacBook to the TC and then do an Erase and Install of my MacBook because of problems I'm having with the MacBook (it constantly hangs for a minute or more - sometimes up to 20 times a day). I thought an erase and install might fix the problem.
After setting up the Time Capsule and connecting it to the MacBook with a Cat 6 ethernet cable for the first backup I went to bed. I noticed that, when the backup started, it was taking approximately 5 minutes to backup the first Gb of data. As TC noted there was 80GB to backup I assumed this would take 6 or 7 hours to complete.
This morning when I checked the MacBook I discovered a message on the screen of my MacBook as follows -
Time Machine Error
Unable to complete bacup. An error occurred while copying files to the backup volume.
Nothing else! When I check the Time Machine in Finder, under Data there is the following -
Patricia Henwood’s MacBook_002332b6d076.sparsebundle and this is 50.82GB.
Can anyone suggest what I should do?
I bought the TC yesterday because all my other backup drives are Firewire and, of course, the MacBook doesn't have a Firewire port.
Should I just 'give up'? The MacBook is covered by Apple Care (and anyhow, even if it weren't it's only 6 months old so, presumably, it's still covered by Apple warranty). I understand from the salesman where I bought my TC that it, too, is covered by my Apple Care for the MacBook because I bought it to use with the MacBook.
Would the simplest solution be to make an appointment to take the MacBook and the TC to the genius bar and see if they can help?

Hi dealbata, happy to hear that yours is now up and running. My fourth TC backup attempt last night failed yet again (at 50.8GB) - I read in a previous thread (which I can no longer find but which was more than 5 pages long and went back to 2007) about many people who have had the message
Time Machine Error
Unable to complete backup. An error occurred while copying files to the backup volume.
From that thread, 'famouswolf' posted a solution which involved checking the system.log using Console.app (Utilities folder). In his case (and in mine) the problem was caused by corrupted files in iPhoto. The solution was to actually delete the files (all those that had an ERROR (-36) message next to them in the system.log. To delete them you have to locate them in your iPhoto Library file and delete them in the Finder. As you can imagine, this is a long and tedious process (I have over 8000 images in my iPhoto library) - frankly, I've already wasted two days on this - and the TC was bought so I could back up my MacBook and then discover what the REAL problem is with my MacBook (it hangs and/or crashes between 10 and 20 times a day :-((
So, I've bitten the bullet and re-partitioned my MacBook's hard drive and done a fresh install of OS X and the applications that came on the install DVD. I've then run Software Updater until everything is up to date and I am now in the course of doing a backup of the MacBook to the TC of the 'bare bones' of my system - it's only 14.3GB so I hoping it will work. Then I'll copy across what I need from my iMac and hope that tonight TC will backup everything.
Here's hoping!
Cheers
Tricia

Similar Messages

  • Time Capsule backup failed error -43?

    Hi and Thanks to Anyone in Advance!
    Below is the Time Capsule Error Log I get when doing a Time Machine Backup, wirelessly, on my 2T Time Capsule HD/Router.
    Initial Setup and Backup done via ethernet, flawlessly, two months ago. Subsequent backups worked until about three days ago (Why, I have not a clue!)
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    I used Disk Utility" on my Computer HD with a repair permissions, then performed a TC reset, physically, and reconfigured the TC on the LAN, trying a new name "gotyourback" for the backup. Backup begins every time, but keeps failing after about five minutes.
    Hope this helps others with similar problem...
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    Error (256): fetching properties: Error Domain=NSCocoaErrorDomain Code=256 UserInfo=0x1001c76a0 "The file “std” couldn’t be opened." Underlying Error=(Error Domain=NSPOSIXErrorDomain Code=5 UserInfo=0x100194860 "The operation couldn’t be completed. Input/output error")
    Error (256): fetching properties: Error Domain=NSCocoaErrorDomain Code=256 UserInfo=0x1001dfc50 "The file “js” couldn’t be opened." Underlying Error=(Error Domain=NSPOSIXErrorDomain Code=5 UserInfo=0x100194860 "The operation couldn’t be completed. Input/output error")
    Error (256): fetching properties: Error Domain=NSCocoaErrorDomain Code=256 UserInfo=0x1001e06c0 "The file “en” couldn’t be opened." Underlying Error=(Error Domain=NSPOSIXErrorDomain Code=5 UserInfo=0x100194860 "The operation couldn’t be completed. Input/output error")
    Error (256): fetching properties: Error Domain=NSCocoaErrorDomain Code=256 UserInfo=0x1001e11e0 "The file “disofactor.swf” couldn’t be opened." Underlying Error=(Error Domain=NSPOSIXErrorDomain Code=5 UserInfo=0x100194860 "The operation couldn’t be completed. Input/output error")
    Error (256): fetching properties: Error Domain=NSCocoaErrorDomain Code=256 UserInfo=0x1001e1320 "The file “diso.sol” couldn’t be opened." Underlying Error=(Error Domain=NSPOSIXErrorDomain Code=5 UserInfo=0x100194860 "The operation couldn’t be completed. Input/output error")
    Error (256): fetching properties: Error Domain=NSCocoaErrorDomain Code=256 UserInfo=0x100527ec0 "The file “Download” couldn’t be opened." Underlying Error=(Error Domain=NSPOSIXErrorDomain Code=5 UserInfo=0x100194860 "The operation couldn’t be completed. Input/output error")
    No pre-backup thinning needed: 1.19 GB requested (including padding), 1.38 TB available
    Stopping backup.
    Error: (-43) SrcErr:NO Copying /Applications/The Learning Company to /Volumes/Time Machine Backups/Backups.backupdb/Rogers Rocks Home/2011-09-08-114311.inProgress/A0EF34AF-A412-4268-B48E-1FD4BF77C8BA/ROGERS LOVE/Applications
    Copied 177 files (33.0 MB) from volume ROGERS LOVE.
    Copy stage failed with error:11
    Backup failed with error: 11
    Ejected Time Machine disk image.

    Ok, if it is only 2months old it shouldn't be a problem..internally at least.
    ? (10.0.1.1) at b8:c7:5d:c6:3c:db on en1 ifscope [ethernet]
    It doesn't have a name.. although it has registered the MAC address and IP .. that is the TC unless you changed it the ? indicates there is an issue with device name. All the entries should have a name.
    ray-hs-mac-pro:~ Ray$ arp -a
    tc2.bigpond (192.168.2.104) at 60:33:4b:2e:91:77 on en1 ifscope [ethernet]
    andrew-gigabyte.bigpond (192.168.2.130) at 0:25:22:16:43:c7 on en1 ifscope [ethernet]
    bigpond.bigpond (192.168.2.254) at 0:24:17:71:ad:6d on en1 ifscope [ethernet]
    bigpond.bigpond (192.168.2.254) at 0:24:17:71:ad:6d on en0 ifscope [ethernet]
    ? (192.168.2.255) at ff:ff:ff:ff:ff:ff on en1 ifscope [ethernet]
    I have the TC in bridge and it is picking up the domain from my router.. if your using the TC as the main router then you should have entries for gotbackup.local
    You are running SL still?? Or lion?
    I thought of simply restoring the computer's settings to what they were 4-5 days ago, via Time Machine.
    The issue is network.. so restoring will not fix it.
    But so is my overdue dentist appointment...really not looking forward to either!
    My condolances to your dentist.
    I think you need to dig a bit harder to get the cause.
    Most importantly are you getting IP via dhcp from the TC?
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  • Time Capsule backup fails with MobileMe synchronization

    Update:  this should have been posted to the Snow Leopard discussion area - was put here by accident.  Posted as question to:
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    Not much experience with either TM or MM, but...
    At this point I think you should get Applejack...
    http://www.macupdate.com/info.php/id/15667/applejack
    After installing, reboot holding down CMD+s, (+s), then when the DOS like prompt shows, type in...
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    The 6 things it does are...
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    Repair Permissions.
    Clear out Cache Files.
    Repair/check several plist files.
    Dump the VM files for a fresh start.
    Trash old Log files.
    First reboot will be slower, sometimes 2 or 3 restarts will be required for full benefit... my guess is files relying upon other files relying upon other files! :-)
    Disconnect the USB cable from any Uninterruptible Power Supply so the system doesn't shut down in the middle of the process.

  • Time Capsule backup failed, volume read-only, can't delete

    I've only been using Time Machine and Time Capsule for 2 months. This week it stopped working. First error message:
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    When I got this error, all the wireless functions went offline, even thought the TC light was still green.
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    I would come back online, but after about 20 minutes to 1.5 hours into the next backup, same thing would happen again.
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    Now what??
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  • Time capsule backups failing - backup disk not available

    All of a sudden I’m getting:
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    Solution - I had the same thing happen to me with a Backup failed with error: 19 and what I did was this.
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    Message was edited by: gfilev

  • Time Capsule Backup Fails on one Mac, fine on second Mac

    Old MBP backs up fine to TC.
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    0811/30 12:21:56 PM /System/Library/CoreServices/backupd[231] 33 days since last backup
    0811/30 12:21:56 PM /System/Library/CoreServices/backupd[231] Ejected Time Machine disk image.
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    Thanks,
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    I am having a similar problem. I have my 'old' MacBook backed up on my time machine, since long, and it still backs up on a regular basis.
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  • Time Capsule: backup failed old backups lost

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    What does this mean
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  • Time capsule backup fail

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    DecibelCraft.com wrote:
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  • Time capsule backups fail because disks aren't recognised - how to fix?

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    M.

  • Trouble with initial Time Capsule backup

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  • HT4522 Time Capsule backups gone.

    For reasons unknown, all of my Time Capsul backups (through Time Machine) prior to a certain date have disappeared.  It may have been when I updated software in November.  Suggestions as to how I can get those files back?  They are not in Trash.

    Unfortunately they may not be recoverable.. TM is not a long history recovery software.. and large changes can make it delete old backups.. Any file deleted on the computer will be deleted in the TM backup eventually.
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  • First time capsule backup never stops and shows insane progress numbers

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    Hi, and welcome to the forums.
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    Once that's done, you can try to improve the wireless connection, and address the other problem.
    The ever-increasing size is likely a result of other changes being made to your Mac during the backup. After the first "pass," TM checks for this, and will do a second pass. Normally, of course, this is very small and quick, but some things can cause what you're seeing. Unfortunately, it's difficult to diagnose until you get that first backup completed -- if it continues to happen on subsequent backups, you can see just what's being backed-up. See #9 in the Frequently Asked Questions *User Tip,* also at the top of this forum, for some common apps that can cause this, and a way to determine just what it is.

  • Time Machine issues (16030) sparsebundle" is already in use for Time Capsule backup

    Time Machine issues (16030) sparsebundle” is already in use for Time Capsule backup process.  Just started happeing been using it for over two years.

    First, restart the computer and the Time Capsule. In most of the cases, this solve the problem.
    If it doesn't work, see > http://pondini.org/TM/C12.html

  • First Time Capsule HD fail, after exchange, 2nd TC Wifi Failed.

    I'm very upset with Apple that such a product with obvious defects would be released to the market. I purchased a TC 500GB last Thursday, setup it up on Friday morning, after 1 hour of use, I plugged in a NTFS HD drive. Obvious, the TC was not compatible with this, so I unplugged it and rebooted the TC. After that, the internal 500 GB drive was no recognized and nothing I did could restore it. I tried restoring factory settings, and power cycling it. Nothing worked. So I returned the unit and exchanged for another one.
    The second time around, I was able to get everything set up that way I wanted. All ethernet ports were connected, a USB hub was use to connect to a canon printer and external HD drive. I transferred about 250 GB of windows data to my external HD overnight and use Time machine to back up my mac book pro. The next day, I ran a virus scanner on my external HD from windows vista. After a few minutes, my network went down completely and I had to reboot TC, but this time, I can't get any wireless device to connect to TC. Wired connection worked, but Wireless became useless. I tried everything I could think of to get it to work. I rebooted, check for updated software and firmware from a wire connection, restore factory settings, enable/disable wireless security and I still couldn't get my Macbook Pro to connect.
    After much frustration, it became obvious that Wifi is broken. So within 4 days after purchase, I had 2 Time Capsule 500GB fail on me. The first one had a Hard drive failure and the second one had a Wifi failure. I'm an IT admin guy so I have a good idea if the problem is software or hardware, and it is very clear to me the TC has hardware issues.
    In the end I returned my TC today to the apple store for a refund. I'm going to wait another month to buy the TC again. It is really a great product with great features for the price, but the initial production of TC is flawed. Please correct this Apple ASAP.

    There is a bug in Lion and made worse rather than fixed in Mountain Lion that causes the disk in the TC to disappear.. exactly what you found.. worse by wireless than ethernet.
    Apple have not yet acknowledged there even is an issue.
    I don't even have a work around.. it simply doesn't happen on Snow Leopard.. which is rock solid network wise.
    A few things I can suggest.. clean install much better than upgrade install of the OS.. certainly problems on laptop wireless can be partly attributed to upgrade install.. if that is what you did.
    I would reset the TC full factory settings.
    Use all SMB compatible names.. short, no spaces, pure alphanumeric.
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    Lock the radio channels. So use manual settings and try 1, 6 or 11. And using different name for 5ghz you can set the laptop to prefer 5ghz if it is in range.
    Use WPA2 personal security only.
    Use very short lease time for DHCP.. 20min is good value and will cause almost no extra network traffic but should keep things updated. You can also use dhcp reservation to keep everyything using the same IP.

  • Ow can I use my time capsule as a time machine backup without using it wirelessly and not as a wireless router?

    How can I use my time capsule as a time machine backup without using it wirelessly and not as a wireless router?

    bzb888 wrote:
    I have a wireless transmitter already, would like to use the capsule just as a back up drive, I tried hooking up from the ethernet port on the imac to the one of the ports on the capsule but then my Wifi would not work. do I hook the cable to the port with the circle or the arrows?
    It is better to have the TC as part of the main network in bridge. You do not need to run wireless.
    If you want to use the TC plugged in by ethernet and still use wireless for internet, that is possible but the setup is rather more complicated.. the computer must not get confused about which device to use as a gateway or dns server.
    See info in this thread on setting this up.
    https://discussions.apple.com/thread/4817218?tstart=30
    I need to add.. a USB drive would be cheaper, faster and more reliable. It is really poor use of a TC.

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