First time hot sync problems

I've had to reinstall palm and hot sync applications for a tungsten E2 handheld. When I try to do the hot sync for the first time, it askes me for my handhelds password. When I type in what I know is the correct password, it is not accepted. I've double checked what the password is, it just won't accept it, any suggestions?

Are there any Capital Letters in the password?
WyreNut
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Windows XP Hot Sync Problem

OK, I went to the Hot Sync problem thread (Start here) and didn't really find anything that might help me with what I've experienced. Last week I did a Hot Sync as normal but with this particular sync I received a message that there was an error and to look at my sync log. I went to the log and the following message appeared:
-- Calendar
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Desktop = 7099, Handheld = 7081
The only problem with this message was that when I went to delete some records ALL my calendar items had been deleted! Another sync didn't fix the problem.
Based on a prior problem with my address book, I decided to upgrade to the newer Hot Sync (6.x) which didn't fix the problem.
Both my datebook .DAT and .BAK files are at 1,682KB...so I'm wondering if they are really empty?
So, I'm looking for help in trying to restore my datebook data as there are important items from the last three months that I've lost.
Any ideas?
Post relates to: Palm TX
Post relates to: Palm TX

Please excuse this new account name...I'm having an account(s) problem...but this is still that same person with the original problem...
This was the very first Hot Sync log message between my T/X Palm and my laptop (Compaq). [Shown just below these words.] What I don’t understand about this is why there isn’t a warning message if my computer datebook.dat file is running out of space. My hard disk is far from running out of space. However, after all the potential advice and various activities I’ve done, I suspect this wasn’t the problem at all.
-- Calendar
- Some handheld records were not copied to your PC. Your computer may be full or you may have reached the maximum allowed records on the desktop. To correct this situation, delete some records and perform a HotSync operation again.
Desktop = 7099, Handheld = 7081
After this I did an upgrade of my desktop software from v4.x to v6.x (Access) which had no effect on the problem.
I also installed the DbFixIt software and it found lots of errors and corrected them. As a matter of fact I’ve run it a few times after trying unsuccessful Hot Sync’s and after each I’ve had more errors to fix.
Now this error occurred in mid January (I don’t remember the exact date.) So even if my laptop data space was full I had another possibility in that I also have a desk/tower computer that I hadn’t sync’d with since September 08. See below the line…
OK, so after getting the DbFixIt software advice and running it, I decided to see about restoring Date data via my older desktop computer. So after “fixing” the datedata DB, I set the Hot Sync on my tower unit for the DESKTOP to overwrite the handheld. After which I got this message below:
HotSync session started on 01/22/09 15:40:02, and completed in 154.0 seconds
Date Book synchronization aborted
Duration: 43.6 seconds
Could not read the next handheld record.
Please check your connections and try again.
Some handheld records were not copied to your PC. Your computer may be full or you may have reached the maximum allowed records on the desktop. To correct this situation, delete some records and perform a HotSync operation again.
Desktop = 6910, Handheld = 7099
And guess what! It still blew away my old desktop data just like it did on the laptop! I have a very hard time understanding why this happened given what I selected for updating.
OK, so now I’m resigned to the fact that I’ve lost all my date data, some of which was very important. Unfortunately I established backups just around this time and none of the backups have the correct data that I know of. I have backed up the data files to a USB hard disk and I’ve also subscribed to Carbonite which is backing up my data as well. Would you say that this is good enough?
What I want to do now is determine if my handheld has a hardware problem or not because I don’t want to loose my address DB data as that’s even more critically important than the date data. So if you have further suggestions on how to ensure the proper and correct operation of the handheld, I would greatly appreciate it. Thanks,
Post relates to: T/X
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Hot Sync problems with Windows Vista using a Tungsten E2

Need Help solving a hot sync problem. Have a Tungsten E2, about a year old. Use Windows Vista OS. Can not sync to desktop. It worked fine for awhile then stopped sync'ing. Have reinstalled Palm Software, Have downloaded Palm 6.2. Have deleted all 3rd party apps,,,and their back up files. Particulary,,,,Epocrates apps, Took over my PDA. Installations and updates gets to synchronizing Calender and 'freezes' have left it on overnight figurng lots of data,,,,no progress. I need help. I really enjoy using this equipment. I use my PDA for all my scheduling of work shifts appts etc. I would appreciate some suggestions. Thanks in advance. Mike.
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Hi.. Welcome to the Palm forums. So if I am understanding you when you try to sync it goes to calendar and freezes and never completes the sync. That being the case the first thing you want to do is go to the conduits and turn off calendar then sync and all should be successful, except calendar will not sync. What this indicates is that you have corrupted data in your calendar, most likely on the E2. Do a google search on your computer for a utility 'dbfixit' and download it to your computer. Extract it so you have the dbfixit.prc file and double click on it to put it in the installer. Then, insuring the calendar conduit is off, sync to install it. Once installed run dbfixit. This utility is free or can be purchased for (I believe) 12.95. The free version will search for corruption and problems let you know where they are and you will have to manually fix or delete them. If you register it, when you run the utility it will find the errors and fix them as well. Once all errors are fixed, turn the calendar conduit back on and you should be able to sync.

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OK, I've looked through some of the notes about Sync problems but I haven't seen anything exactly like what I experienced.
This past Monday I added some items to my calendar and proceeded to do a Hot Sync. The process completed and stated that there was a problem and to check the Sync Log. The following was in the Sync Log:
-- Calendar
- Some handheld records were not copied to your PC. Your computer may be full or you may have reached the maximum allowed records on the desktop. To correct this situation, delete some records and perform a HotSync operation again.
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Well, I'm not sure how this happened but ALL the records in my calendar were deleted!!! A check of my datebook .DAT and .BAK files shows that both are at 1,682K. So they don't appear to be empty.
I think I ran into this problem over a year ago with an older PALM (but it was with my addresses) although I don't remember how it got corrected but I did have back up data on two different computers so I managed to get things back to normal.
One more point, after the 2nd Sync failed to restore the data I upgraded Hot Sync to 6.2 but that didn't help either.
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Post relates to: Palm TX

BH-Hook, thanks for the db error information. I've procured the software you recommended and it corrected a number of problems in the calendar db. There was a message from that software that said to make sure that on my next sync that the handheld should update the desktop. I remember that there was a place to select this but I can't find it now with the newer software. Does the new Hot Sync software just assume that the handheld always updates the desktop or is there some secret place to select this option. So if you see this let me know what you if the handheld always updates the desktop or is there some place to make this selection? I've looked in the help files too and found nothing about this.
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Post relates to: Palm TX

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Quote
Originally posted by Richard T
This board does have the 4-pin ATX power socket.
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