First time making a purchase with this new mac...

when I type in my password, it prompts me to ask my security questions, but i can't remember one of them,any help?
thanks

Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID? --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
Some Solutions for Resetting Forgotten Security Questions - https://discussions.apple.com/docs/DOC-4551
Forgotten security questions - https://discussions.apple.com/message/18402551 and https://discussions.apple.com/message/18625296
More involved forgotten question issues - https://discussions.apple.com/thread/3961813
John Galt's tips (09&11/2012) - https://discussions.apple.com/message/19809294 and https://discussions.apple.com/message/20229239
If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store.

Similar Messages

My iPad is suddenly asking me to answer security questions because "it is the first time I have purchased with this system" but I cannot remember the answers to my security questions as I didn't think I'd ever need them is there any way I could reset them

I pretty much asked it in the question, any help would be appreciated!

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

HT5312 this is not the first time I have purchased on this computer but it is asking for my security question and I guess I cannot remember them so it will not let me continue

I'm trying to download a song and it is saying this is the first time I have purchased from this computer but it isn't and now wants security questions answered and I can't remember them I guess keeps coming up incorrect please help

Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can assist with recovering lost answers.
(89102)

Unable to make purchases with my new Mac in iTunes Store.

I am unable to make purchases with my new Mac in iTunes Store.
I can buy with my iPhone or my company lap-top (Windows) without any problems. Only with my brand new MacBook Pro it is impossible.
When I try to authorize my Mac, sure dialog window appears and I give my ID and password. Then I get error message: "There was an error storing your authorization information on this computer. The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed." The same message I get, when I try to deauthorize.
If I try to buy anything (pushing button "Buy"), then I get following error message:
"iTunes couldn`t download your purchase. You don`t have write access for your iTunes Media folder or a folder within it. Change permissions (in the Finder) and then choose Store--Check for available downloads".
But I have such a permission!!! I can see it!!!
I have even made so, that "everyone" and "staff" also have permission "read and write" in folder iTunes and all subfolders.! :))
When I ask for "available downloads" immediately I get the same answer: " iTunes couldn`t download your purchase. You don`t have write access for your iTunes Media folder or a folder within it. Change permissions (in the Finder) and then choose Store--Check for available downloads"
I have done:
1. I have used the Terminal to correct the permissions (in Finder it looked correct anyway).                    -          NO Result.
2. With Disk Utility I have verified and repaired Disk permissions. (There were approx. 10-12 incorrect values and 3 of them concerned iTunes and other - Jawa ).           -           NO Result.
3. I have moved all iTunes files in Thrash and installed iTunes again (previously downloaded from App Store ).                    -          No Result.
4. I have verified Disk permissions with Disk Utility again. There was nothing wrong, but in spite of this I have pushed the button "Repair Disc Permissions".          -          NO Result.
5. New installation of iTunes again.           -          No Result.
Can it be, that the reason of a problem are not correct transferred data from my old MacBook?

with my new Mac
You have a warranty. Take advantage of it! Call tech support or call the iTunes store.

First Time Making A Call With Skype

I just bought Skype credit to start making calls for the first time. In the account section I was asked to check my mobile phone for the information code and enter it below. But I need help for what my mobile phone information code is.
James Kwegir Ampiah

Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID? --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
Some Solutions for Resetting Forgotten Security Questions - https://discussions.apple.com/docs/DOC-4551
Forgotten security questions - https://discussions.apple.com/message/18402551 and https://discussions.apple.com/message/18625296
More involved forgotten question issues - https://discussions.apple.com/thread/3961813
John Galt's tips (09&11/2012) - https://discussions.apple.com/message/19809294 and https://discussions.apple.com/message/20229239
If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store.

First time user trying to set up new Mac pro, wireless mouse and wireless keyboard together?

So I just bought a new Mac Pro, wireless keyboard and mouse. i am a first time Mac user. How do I even get started......connect the wireless mouse and key board to the Mac Pro desktop to even get started??

Just turn on the mouse and keyboard and observe that the green light comes on and starts to blink then turn on the Mac. The Mac should give you on-screen instructions.

I have purchased songs from itunes before on this computer. Now i am getting security questions that i do not know the answers to. It is saying that it is the first time I have purchased from this computer..

I have purchased songs from the itunes store many times on this computer. Now it is saying that I have to answer security questions that I do not know the answers to before i can download a song. It says because I have not purchased before on this computer, but I have. Can't get past it and just download my songs.

The reset link will show on your account if you have a rescue email address on it, if you only have alternate email addresses then it won't show.
If the country where you and your iTunes account are isn't on this page (you need to be in a country to use its store) : http://support.apple.com/kb/HT5699
then you can try contacting support via this page and explain that you've forgotten your answers, don't have a rescue email address, and your country isn't on the HT5699 page and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html

I created an apple Id and added money through my friends bank account.now it's over I want to renew it with my own bank account.but I can do it how to do..? Also I created another apple id and add money.but I cannot do any purchase with this new accowhat

I created an apple id and added money through my friends bank account.now I want add money through my bank account.but I cannot add money with my own bank account.why,?

Have you gone into settings > store > then tap on your apple iTunes I D and change all the bank details from your friends account to your account ?

I recently purchased a new Mac Pro and have been trying to back it up on my Time Capsule for the first time. However, it says there is no available disk space. This time capsule was used with my old Mac Pro that had a Home vault open on it.

The time capsule was used with my prior Mac Pro laptop that unfortunately had the home vault active on it.
My new Mac Book Pro does not have home vault open. But I am unable to back up my new MAC pro laptop because it says there is not enough storage space available. Therefore, t there any way to just completely delete all the old backup data out of my Time Capsule from my prior Mac Laptop?
When I go into the time capsule - it shows me NOTHING as being in the backup datas. So, I don't know where to begin to delete all the old data off the
time Capsule and start with a completely empty machine.

Therefore, t there any way to just completely delete all the old backup data out of my Time Capsule from my prior Mac Laptop?
Here is how to do this:
Open Macintosh HD > Applications > Utilities > AirPort Utility
Click Manual Setup
Click the Disks icon at the top of the AirPort Utility window
Click the Disks tab below the icons
Click Erase
The "Quick Erase" option will only take a moment or two
Now you can backup your MacBook Pro. If you connect an Ethernet cable from the MBP to one of the LAN <-> ports on the TC, the first backup will go 3-5 times faster than wireless.
Once you have the first backup done, you can use wireless for subsequent backups since they will only take a few minutes

HT5624 I've opened up iTunes and went to buy a song, but then it came up with a box saying "this is the first time you are purchasing an item on this computer" even though my computer is authorised. What do i do?

I've opened up iTunes and went to buy a song, but then it came up with a box saying "this is the first time you are purchasing an item on this computer" even though my computer is authorised. Then when i put in my password it takes me to the security questions and i dont know what the answers are. What do i do?

A computer can be authorized to play content purchased using a particular Apple ID (the iTunes Store account). However, being authoized to play content is not directly related to being able to buy content using that Apple ID.
For example, a parent may purchase content for a child and authorize the child's computer to play that content, but that does not mean the child is able to purchase content using that Apple ID.
If this is your Apple ID, you should know the answers to the security questions. If you do not, you'll need to contact Apple iTunes Store customer support
http://www.apple.com/support/itunes/contact/

I just purchased an ibook for my mac for the first time and it started with two pages then switched to one with notes and i can't change it back. Anyone else having this problem?

I just purchased an ibook for my mac for the first time and it started with two pages then switched to one with notes and i can't change it back. Anyone else having this problem?

Up the top where the three buttons are (red yellow green) are three images. Click on the third image that looks like a notepad (not the first which is a library book), and that should get rid of 'Notes'. To read using two pages make the window bigger.

I have just purchased a new macbook and need to sync my iphone with itunes, i understand that you can only sync your phone with one itunes account. I do not want to wipe my iphone when syncing with this new itunes account. Any advice welcome

I have just purchased a new macbook and need to sync my iphone with itunes, i understand that you can only sync your phone with one itunes account. I do not want to wipe my iphone when syncing with this new itunes account. Any advice welcome

1) authorize iTunes on the new machine for your iTunes store account(s)
2) connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
3) sync the device
iTunes will wipe the iPhone but, since you transferred your purchases in the previous step, your content will be in your library and you can re-populate the iPhone with it.

Problem with this new version is when i open firefox something change my home page to mozila defalut page and in the new tab open mozila firefox first run page.Sorry for my bad English

Problem with this new version is when i open firefox something change my home page to mozila defalut page and in the new tab open mozila firefox first run page.Sorry for my bad English

Sounds like this issue:
* http://kb.mozillazine.org/Preferences_not_saved
* [[Preferences are not saved]]

HT1848 How do I transfer purchases from my Ipod to the computer with this new Itunes update?

How do i transfer purchases from my IPod to my comouter with this new ITunes update?

The same way you have done in every version of iTunes.
Right click on the device and select "Transfer Purchases"
If the sidebar is not displaying, type Cntrl + S.

So annoyed with this new itunes, spent over 2 hrs to get one ringtone on iphone,why apple has to make it so complicated, on samsung just a push of button ringtone or music is on ur phone... i think its time to say good bye to ihpne... Not a user friendly.

so annoyed with this new itunes, spent over 2 hrs to get one ringtone on iphone,why apple has to make it so complicated, on samsung just a push of button ringtone or music is on ur phone... i think its time to say good bye to iphone... Not a user friendly...
Highly recommended for samsung galaxy S4....

hi i had the same problem today when i updated my itunes to latest version. however, i have just found my songs in the 'itunes media' folder. this was accessed through 'my music' then keep clicking through until you find itunes media and all my library songs were in there and i then just added these files to my library and all were restored however, i have lost all my playlists but at least my 700 songs are back. very dissapointed with apple that they have let this happen with their latest update, the previous version was miles better than this one . hope you find them. stevo

First time making a purchase with this new mac...

Similar Messages

Maybe you are looking for