Fit to Page doesn't work on HP 8600

I have a HP Officejet Pro 8600 e-All-in-One Printer I purchased from BestBuy a few days ago, and am checking out the functions that I deem critical. One of the features I use often is the copy subfunction, "Fit to page" -- I know how to work the 8600 menus, and after a little futzing around I found the "Fit to page" option, selected it, and tried to enlarge an original to fit the (letter size) page. Alas, it printed at 100%. I tried manual enlargement, and it worked. Never could get "Fit to page" to work.
So I then opened up Photoshop and made a prestine target for testing: a 4x6 inch graphic, 300 pixels/inch, white background with a 12 point black border. On the inside I filed it with 12-point Times Roman text. I printed it on my LaserJet 200. Finally, I trimmed it, leaving a margin (about 1mm) around each edge.
This gave me a good clean copy. I first set the 8600 to enlarge the copy by 175%, and it came out as expected (enlarged). Next I set the 8600 to "Fit to Page" and once again it produced a 100% copy.
Yikes!
So I called HP telephone support. There was a language barrier in our 50 minute conversation (he was located in Delhi, India), but that wasn't the biggest problem. We just could not get it to work. I'm not tech dummy (wrote my 1st program 51 years ago), and have used HP printers since the the Deskjet 540. All familiar territory. But I confess I'm flummoxed.
HELP !!

Responding to AWBrown
Yes, I've tried the HP forum, and it has not been helpful. I've encouraged two other friends to purchase 8600s in the past year (since the 8500 went off the market); both did (actually, as I recall, both were from BestBuy) and both are well pleased with their purchase. However, neither has any use for the "fit to page" copy function. I normally use it about three times each week. I could make up an enlarging calculator using Microsoft Excel, but I actually choose the 8600 because it is the successor to the 8500 and it kept the "fit to page" copy function. Someone suggested that I try to place the original copy on the scanner bed instead of using the document feeder -- well, that is the way I started (and always did on the 8500) -- I tried the document feeder only after the scanner bed failed.
Several hours of telephone calls with HP tech "support" has not be helpful -- the second person was going to escalate the issue to her supervisor and call back. Alas, no return call. All they have are scripts which, the best I can tell, help them navigate through the printer's control panel menu. None of them have actually used this feature before. And there is no "ticket number" so that with each call you go through the same lengthy process to reset the 8600 to factory defaults -- something I can do in my sleep now.
After being involved in what we now call IT for 50 years, this has been one of my most flustrating experiences. My concern is that I may take the 8600 back to BestBuy (I'm still within the 15 day return window), and have the replacement unit do the same thing.
Yikes!

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