Five minutes later"this song can no longer be made into a ringtone"

I downloaded a song that had the bell next to it. Five minutes later, it's downloaded, and I click the bell icon to make my ringtone. A box popped up that said "this song cannot be made into a ringtone- this song can no longer be made into a ringtone"
What's up with that??? I already had this song in my library. I only downloaded it again so that I could make the ringtone, and now it won't work. Anybody know what to do??
Thanks, Kelly

I am having the SAME issue - I just bought a song 2 days ago that clearly had the bell icon next to it. Right after downloading the song I clicked "create ringtone" and received the same error message "this song can no longer be made into a ringtone". SO I called iPhone - they can't help...so I emailed iTunes and I am getting the total run around. I clearly explained this issue to which they have replied with FAQs on ringtones and articles on how to download ringtones, duh. I re-authorized my computer, restarted it, on and on...still nothing. It seems like iTunes support wants to ignore my true problem and just keep running me around in circles.

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