Five months of ongoing timeouts and connection loss

SE PA area. Problem started back in January with bursts of high ping times and timeouts on an old white Westell model with a WRT54g bridged to handle the routing. After several support calls a new Westell 6100 was sent but failed to resolve the intermittent problem. It seems to be aggravated by wet weather but also happens during dry periods just not as frequently. Around March tech support sent another Westell 6100 claiming the first one went bad. Problems continued intermittently as they've always been.
After a couple more calls to tech support they claimed the second Westell 6100 might be causing the problem and sent an Actiontec GT704WGB. Before getting the Actiontec installed our phone quit working (clicking noise and cross talk) but DSL continued to function with the same high pings and time outs randomly. This was last week and we were finally able to get a phone tech last Thursday (still had the Westell 6100 hooked up) to come to the house. Several hours prior to his arrival our phone started working and talking to the tech he said there was a line problem found and fixed.
While the tech was here, he put a splitter in line and ran a home run for the DSL to help us eliminate any possible filter issues and see if it would help with the intermittent DSL problems. I have also replaced the line from the NID inside with a new cat5e run. Yesterday (Friday) we had a bad rain storm lasting several hours (over 1.5in of rain) and the DSL has been garbage since.
I broke down today and pulled the Westell 6100 and my Linksys WRT54g out of the DSL line and finally installed the Actiontec GT704WGB and it's as bad or worse than ever. I've collected as much info as I can to try to shed some light on this if someone know how to interpret what the results are and can help, that would be awesome. I'm at my wits end with Indias tech support route and after 5 months I don't know what else to do.
Reverse traceroute during problem:
I x'd out my IP on the last hops.
06/2/2012 10pm
news-europe.giganews.com
1 vl201.gw2.ams.giganews.com (216.196.110.2) 0 ms 0 ms 0 ms
2 208.174.49.145 (208.174.49.145) 0 ms 0 ms 0 ms
3 cr2-tengig-0-5-1-0.frankfurtft3.savvis.net (204.70.207.209) 7 ms 9 ms 7 ms
4 cr2-ten-0-8-0-0.NewYork.savvis.net (204.70.195.22) 88 ms 88 ms 88 ms
5 er2-tengig-8-8.newyork.savvis.net (204.70.224.249) 87 ms 87 ms 87 ms
6 0.xe-9-2-0.BR2.NYC4.ALTER.NET (204.255.168.89) 94 ms 94 ms 94 ms
7 0.ae2.NY5030-BB-RTR2.verizon-gni.NET (152.63.18.74) 110 ms 96 ms 88 ms
8 ge-7-1-0-0.PHIL-CORE-RTR2.verizon-gni.net (130.81.20.139) 88 ms 88 ms 88 ms
9 A4-0-0-1723.PHIL-DSL-RTR7.verizon-gni.net (130.81.11.234) 88 ms 88 ms 88 ms
10 pool-xx-xx-xxx-xxx.phil.east.verizon.net (xx.xx.xx.xxx) 1736 ms 1714 ms 1593 ms
06/2/2012 10:03pm
news.giganews.com
1 gw1-g-vlan201.dca.giganews.com (216.196.98.4) 2 ms 0 ms 0 ms
2 g3-0.bb1.dca.giganews.com (216.196.96.62) 25 ms 54 ms 0 ms
3 xe-8-0-7.ar2.iad1.us.nlayer.net (69.31.10.97) 4 ms 1 ms 1 ms
4 TenGigE0-1-0-0.GW7.IAD8.ALTER.NET (152.179.50.73) 5 ms TenGigE0-2-4-0.GW7.IAD8.ALTER.NET (152.179.50.93) 0 ms TenGigE0-1-0-0.GW7.IAD8.ALTER.NET (152.179.50.73) 0 ms
5 0.xe-0-1-0.XL4.IAD8.ALTER.NET (152.63.37.93) 0 ms 0 ms 0 ms
6 0.ge-11-0-0.RES-BB-RTR2.verizon-gni.net (152.63.30.10) 0 ms 0.so-9-3-0.RES-BB-RTR2.verizon-gni.net (152.63.37.122) 0 ms 0.xe-15-1-0.RES-BB-RTR2.verizon-gni.NET (152.63.3.54) 0 ms
7 ge-7-1-0-0.PHIL-CORE-RTR2.verizon-gni.net (130.81.20.139) 7 ms 6 ms 6 ms
8 A4-0-0-1723.PHIL-DSL-RTR7.verizon-gni.net (130.81.11.234) 11 ms 9 ms 8 ms
9 pool-70-16-xxx-xxx.phil.east.verizon.net (70.16.xxx.xxx) 1206 ms 1339 ms 1661 ms
news-europe.giganews.com
1 vl201.gw2.ams.giganews.com (216.196.110.2) 0 ms 0 ms 0 ms
2 208.174.49.145 (208.174.49.145) 31 ms 0 ms 0 ms
3 cr2-tengig-0-5-1-0.frankfurtft3.savvis.net (204.70.207.209) 7 ms 7 ms 6 ms
4 cr2-ten-0-8-0-0.NewYork.savvis.net (204.70.195.22) 88 ms 88 ms 88 ms
5 er2-tengig-8-8.newyork.savvis.net (204.70.224.249) 87 ms 87 ms 87 ms
6 0.xe-9-2-0.BR2.NYC4.ALTER.NET (204.255.168.89) 94 ms 94 ms 94 ms
7 0.ae2.NY5030-BB-RTR2.verizon-gni.NET (152.63.18.74) 105 ms 88 ms 88 ms
8 ge-7-1-0-0.PHIL-CORE-RTR2.verizon-gni.net (130.81.20.139) 88 ms 90 ms 88 ms
9 A4-0-0-1723.PHIL-DSL-RTR7.verizon-gni.net (130.81.11.234) 88 ms 88 ms 88 ms
10 * * *
11 * * pool-70-16-xxx-xxx.phil.east.verizon.net (70.16.xxx.xxx) 1802 ms
Snippets of ping times to yahoo:
Reply from 98.139.183.24: bytes=32 time=55ms TTL=50
Reply from 98.139.183.24: bytes=32 time=55ms TTL=49
Reply from 98.139.183.24: bytes=32 time=72ms TTL=50
Reply from 98.139.183.24: bytes=32 time=76ms TTL=50
Reply from 98.139.183.24: bytes=32 time=66ms TTL=50
Reply from 98.139.183.24: bytes=32 time=52ms TTL=49
Reply from 98.139.183.24: bytes=32 time=94ms TTL=49
Reply from 98.139.183.24: bytes=32 time=137ms TTL=49
Reply from 98.139.183.24: bytes=32 time=40ms TTL=49
Reply from 98.139.183.24: bytes=32 time=420ms TTL=49
Reply from 98.139.183.24: bytes=32 time=973ms TTL=49
Reply from 98.139.183.24: bytes=32 time=1410ms TTL=49
Reply from 98.139.183.24: bytes=32 time=1995ms TTL=50
Reply from 98.139.183.24: bytes=32 time=3076ms TTL=49
Reply from 98.139.183.24: bytes=32 time=2058ms TTL=50
Reply from 98.139.183.24: bytes=32 time=114ms TTL=49
Reply from 98.139.183.24: bytes=32 time=54ms TTL=50
Reply from 98.139.183.24: bytes=32 time=55ms TTL=50
Reply from 98.139.183.24: bytes=32 time=43ms TTL=49
Reply from 98.139.183.24: bytes=32 time=68ms TTL=50
Reply from 98.139.183.24: bytes=32 time=141ms TTL=50
Reply from 98.139.183.24: bytes=32 time=69ms TTL=49
Reply from 98.139.183.24: bytes=32 time=52ms TTL=50
Reply from 98.139.183.24: bytes=32 time=56ms TTL=50
Reply from 98.139.183.24: bytes=32 time=309ms TTL=50
TRANSCEIVER STATS:
Inside house (10pm 06/2/2012) around the time of the above traceroutes and ping snips.
DSL Status
VPI: 0
VCI: 35
DSL Mode Setting: Auto
DSL Negotiated Mode: G.DMT
Connection Status: ShowTime
Speed (down/up): 1792/448
ATM QoS class:    UBR
Output Power (Downstream/Upstream): 11.9/17.3 dBm
Attainable Rate (Downstream/Upstream): 8352/1064 Kbps
HEC Errors (Downstream/Upstream): 1/0
OCD Errors (Downstream/Upstream): 0/0
LCD Errors (Downstream/Upstream): 0/0
SNR Margin (Downstream/Upstream): 29.8/22.0 dB
Attenuation (Downstream/Upstream): 49.5/24.0 dB
At NID (tested a couple hours prior to inside test above)
DSL Status
VPI: 0
VCI: 35
DSL Mode Setting: Auto
DSL Negotiated Mode: G.DMT
Connection Status: ShowTime
Speed (down/up): 1792/448
ATM QoS class:    UBR
Output Power (Downstream/Upstream): 11.9/16.8 dBm
Attainable Rate (Downstream/Upstream): 8160/1052 Kbps
HEC Errors (Downstream/Upstream): 1/0
OCD Errors (Downstream/Upstream): 0/0
LCD Errors (Downstream/Upstream): 0/0
SNR Margin (Downstream/Upstream): 29.8/22.0 dB
Attenuation (Downstream/Upstream): 49.5/24.0 dB

Ah.. I was hoping you'd stop by and chime in. Thanks! I spent a couple of evenings browsing the forums looking at others' issues and was always impressed with not only your knowledge but your willingness and consistent help to many who post up with issues. I'm gonna have to give you a Kudos on this as it's the best I can do and people such as yourself and several of the other regular "assistees" I've seen help here are what really make these forums/communities the great resource that they are.
As I have a technical background in electronics and electro-mechanical I was able to blow through a lot of good information on what to check and get all my potential infrastructure issues on my side covered before going any farther (replacing my old lines with new cat5 and new jacks, getting the tech to put a splitter in and run a home run for the DSL line). But I don't have much knowledge in the telecommunications end and DSL. Your info helped a lot with shedding some more light on that as well as reading other posts.
I saw the Redback router in the reverser trace and had gathered from other reading that they're older units. I have no idea what if any upgrades will be done at my CO. I am in fact fed from a CO and that fits in with my attenuation numbers as I'm about 2 miles away. From the numbers I estimate between 12-13000 feet on the wire.
A short update since Sunday. Yesterday my wife received a call from a US based tech from the Chronic Intermittency team (I think that's what she called them) and after looking at the line the nice lady was a bit perplexed as I was as the numbers look so good on the line. She was able to determine after several steps with my wife, that we might just be saturating the 1.7Mb we were provisioned at and the modem was just giving up the ghost and timing out eventually. She opened the pipe up to 3Mb and it's gotten MUCH better since yesterday. While it tightened us up quite a bit on the Margin (I was a little surprised at how much the Margin dropped with only doubling the rate) it appears 5Mbps would easily be doable barring no other line issues. What I was most favorably impressed with though was that the nice lady promised to call back and stay with this issue until resolved. She's off for a couple of days which will give us some time to see how much better this one change has improved things but she did call twice yesterday (a call back followup after the original call and bumping up the provisioning to see if she was on the right track). That certainly helped boost my confidence level with Verizon's support a bit...
New transceiver stats 6/4/12 actual stats were taken 6/5 with 54hrs uptime.
DSL Status
VPI:   0
VCI:   35
DSL Mode Setting: Auto
DSL Negotiated Mode:   G.DMT
Connection Status:   Showtime
Speed (down/up):   3360/832
ATM QoS class:   UBR
Output Power (Downstream/Upstream):   11.9 / 11.6 dBm
Attainable Rate (Downstream/Upstream):   8320 / 932 Kbps
HEC Errors (Downstream/Upstream): 522 / 0
OCD Errors (Downstream/Upstream): 0 / 0
LCD Errors (Downstream/Upstream): 0 / 0
SNR Margin (Downstream/Upstream): 17.1 / 9.0
Attenuation (Downstream/Upstream): 49.5 / 24.0
I also found it interesting that the upstream output power dropped so much. It appears that modem was getting a workout at 400Kbps. Downstream held the same.
I'm not ready to mark this resolved yet but it does appear the lady was correct in her assumption that we were saturating the connection as a primary root cause. Interesting...
What I still find a bit of a puzzle is our online habits haven't changed (always run virus/trojan protection as that was one item the tech queried due to the activity she was seeing based on what my wife had running at the time) and yet this didn't crop up until the beginning of this year. We primarily run 2 desktop systems and I use a laptop wirelessly occasionally (yes, I did kill the wireless on the router for a day in troubleshooting). My usage is primarily browsing and email and my browsing is mostly forums and finance based so not a lot of high bandwidth usage there. The wife does have an online game she's played for years and does use Skype and Teamspeak during her gaming, but her gaming habits/use hasn't changed over the years either. I do run the Network Meter Gadget on Windows 7 on all PCs so we can monitor our rate dynamically but it's hard to aggregate that info when we're both online to see the total bandwidth we're pushing. I've watched her sessions as well as monitoring mine and she was by no means in constant saturation. I was surprised at the constant "chatter" Skype puts on the line even with no ongoing conversations. I suspect some congestion at the DSLAM might be in play here as well. We'll see how it all shakes out in the end. I'd certainly like to get the bump to 5Mbps if it's doable and think that might just buy us a bit more life until we finally have to cave to Fios.

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Bouts of packet loss and complete loss of connection

Ok forum, I give up! I need your help.
I have an E1200 and am time out and packet loss issues. The internet connection is fine for 30 seconds to five minuets and then everything times out for 15-20 seconds. Although it’s only a minor incontinence to web browsing, it makes playing games and watching videos a nightmare. “Lost connection to server error.” and the like…
This is what I have done to remedy the problem.
I upgraded to a new router, the e1200 I am currently using, from my Tenda 10/100 N. The problems where the same that I am experience currently and the reason I bought it in the firs place.
When I directly connect to the cable modem, I have no issues and everything is fine.
I have run a trace route and the second hop, (the router to the modem) is the choke point.
I have cloned the MAC address
I have updated the firmware and hard reset
I have throttled my MTU to automatic, 1500, and 1472. None making any difference.
I have disabled NAT and all that does is kill my internet connection
I have disabled all firewalls router and windows, no change.
I replaced the physical wire from the router to the modem.
I have disconnected all devices except one computer, and no difference.
I ran a DNS trace and I have… non routable local internet address 192.168.1.1
DNS-cac-lb-01.rr.com and DNS-cac-lb-02.rr.com
I am using windows 7 and my ISP is time Warner so-cal. Help me obiwan, you’re my only hope.

Sorry friend. I have not had the gaul to load the 1.0 firmware. I am 99% sure I have the 2.0 hardware. I did however unplug my modem for an hour and then try and reconnect. The result was a lossless environment for fifteen to twenty minuets (a long time for me.). But, I am right back still having the same problem. A friend gave me a new netgear router, I am going to try that and I am going to go to Timewarner and have them replace my modem just to make sure there is nothing wrong with the surfboard. I will report back with my findings.

Ping spike and connection timeout

Hello there
I have been having this problem for over a month now . I have a pavillion g4 with windows 7 home premium 64 bit.After fixing my laptop about a month ago i was pumped to play online games such as counter stike : Global Offensivewith my friends again but theres one problem i always lag and my ping will skyrocket from 10 -30 normal to 80-1000ping.I also have rubberbanding lag and connection timeout , limited acces etc. I am really frustrated that this happen to me . I searched the internet and see alot of people telling me this problem and do not know how to fix this.I did reboot my pc and everything but still nothing.I also try wired and the ping is 50 but no lag at all. I think it is my wireless card and I cant use wired because the router is so far from my room but i do have a wifi range extender (D-link dap-1320).I really need the solution ASAP. pls

Hi,
Can you please try the below chat script & see if it works?
chat-script bestdial ABORT "NO DIALTONE" ABORT BUSY ABORT ERROR ABORT "NO CARRIER" "" "atdt \T" TIMEOUT 70 "CONNECT" \c \r \p\c
Thanks, Mak

Database connection timeouts and datasource errors

Connections in the pool randomly die overnight. Stack traces show that for some reason, the evermind driver is being used even though the MySql connection pool is specified.
Also, the evermind connection pool is saying connections aren't being closed, and the stack trace shows they're being allocated by entity beans that are definitely not left hanging around.
Sometimes we get non-serializable errors when trying to retrieve the datasource (this is only after the other errors start). Some connections returned from the pool are still good, so the application limps along.
EJBs and DAOs both use jdbc/SQLServerDSCore.
Has anyone seen this problem?
<data-sources>
     <data-source
          class="com.mysql.jdbc.jdbc2.optional.MysqlConnectionPoolDataSource"
          name="SQLServerDSCore"
          location="jdbc/SQLServerDSCore"
          xa-location="jdbc/xa/SQLServerXACore"
          ejb-location="jdbc/SQLServerDSCore"
          connection-driver="com.mysql.jdbc.Driver"
          min-connections="5"
          username="xxx"
          password="xxx"
          staleness-timeout="3600"
          alive-poll-query="SELECT 1 FROM medispan"
          url="jdbc:mysql://1.2.3.4:3306/dbo?autoReconnect=true&autoReconnectForPools=true&cachePrepStmts=true&is-connection-validation-required=true"
          inactivity-timeout="30"
     >
          <property name="autoReconnect" value="true"/>
          <property name="autoReconnectForPools" value="true"/>
          <property name="is-connection-validation-required" value="true"/>
          <property name="cachePrepStmts" value="true"/>
     </data-source>
</data-sources>

Rick,
OC4J 9.0.4.0.0 - BTW, do you know of any patches?As far as I know, there are no patches for the 9.0.4
production version of OC4J stand-alone.
I'm using container managed persistence,It was not clear to me, from your previous post, that you
are using CMP entity beans.
I found staleness-timeout and alive-poll-query
somewhere on a website when trying to track this
down. Here's four sources:Those sources refer to OrionServer -- and an older version, too, it seems.
Like all other Oracle products that start out as somebody
else's -- including, for example, JBuilder (that became "JDeveloper"), Apache Web Server (that became "Oracle HTTP Server") and TopLink -- their development paths diverge, until, eventually, there is absolutely no similarity between them at all. Hence, the latest versions of OC4J and "OrionServer" are so different, that you cannot be sure that something that works for "OrionServer" will work for OC4J.
I recall reading something, somewhere, sometime about configuring OC4J to use different databases (other than Oracle), but I really don't remember any details (since it was not relevant to me, because we only use Oracle database). In any case, it is possible to use a non-Oracle database with OC4J.
Good Luck,
Avi.

Is there a risk of setting a console connection timeout and what is the recommended setting?

Is there a risk of setting a console connection timeout and what is the recommended setting? Please suggest if there is any best prctice documentation that can be referred.

Hi Henrik
depend on what you need or what your security policy says for my lab gear i use 60 minutes. because i know how can access this. if you have gear outside in insecure space set it to a minimum or disable the console. everybody how can access your gear can break in. simple restart and boot w/o config. and you are in.
it realy depends how secure is your space and how much security you need.
and than the settings for policy have to match, what sec do you have if your console login and logout is secure. but when you restart you can simple break in by starting w/o config and than load it.
HTH
Patrick

Macbook pro keeps saying connection timeout, and it used to connect to the internet fine. what's up, why can't it find and automatically connect to the internet anymore???

Macbook Pro keeps saying connection timeout and it used to connect to the internet fine. What's up, why can't it find and automatically connect to the internet anymore???

Like this: https://discussions.apple.com/thread/2775868?tstart=0 ?

My MacBook Pro persistently will not connect to my wireless router. The message "connection timeout" appears. What is a connection timeout and how can I fix?

My MacBook Pro persistently will not connect to my MiFi Verizon wireless router. The message "connection timeout" appears. What is a connection timeout and how can I fix?

Hi there terri900!
You may want to try configuring your router settings to match the recommended settings for iOS and OS X devices, which can be found here:
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/ht4199
You may also find some helpful information for troubleshooting this issue in this article, which can help you with any manner of issues with Wi-Fi connections:
Wi-Fi Quick Assist
http://support.apple.com/kb/HT1145
Take care, and thanks for visiting the Apple Support Communities.
-Braden

Five months of ongoing timeouts and connection loss

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