Fix for crash in After Effects CS5 and Premiere Pro CS5 when Joesoft Hear audio enhancer installed

After Effects CS5 and Premiere Pro CS5 both can crash due to a conflict with the Joesoft Hear audio enhancer.
We've just gotten confirmation from Joesoft that they've released a beta version of Hear that doesn't conflict with After Effects CS5 and Premiere Pro CS5. We're recommending that our customers who also use Hear install the 1.0.5b2 (build 490) beta version of Hear.
Let us know on this forum thread whether this solution works for you. We on the After Effects and Premiere Pro teams will monitor this thread for feedback, and we'll make sure that the folks at Joesoft get the information that they need, too.
When reporting back, be sure to let us know whether you've installed the Premiere Pro CS5 (5.0.2) update and After Effects CS5 (10.0.1) update.

After 2 days trying to get AE and Premiere past the mediacore initialization message, I finally stumbled on this little message. Updating Hear definitely solves the problem!

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Who's says that Microsoft can't debug?
I used msconfig, first disabling startup items, -same result.
Enabled all startup items, disabled all non-microsoft services - AE worked!
I re-enabled each service in turn until AE crashed.
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I uninstalled the vulkano streamer application and rebooted the external Vulkano device. I reinstalled the Vulkano and verified it connected to the device and could stream. Once it did, I tried AE again and IT WORKED!
I wonder if simply rebooting the Vulkano would have fixed it. Its like opening the garage door to turn on the refridgerator.
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Problem:
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Turned off Firewall (network traffic from dynamiclink, qtserver, etc was allowed, but what the hay)
ran windows system file checker/malwarebytes/rkill/rootkit detection.
checked for windows compatibility checkboxes under the file.
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uninstalled video driver and replaced with one 6 months ago.
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Uninstalled all adobe products, and reinstalled.
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PC Windows 7 pro 64-bit SP1
Core i7 - 960 24GB ram
AMD Radeon 6750 v12.10
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Who's says that Microsoft can't debug?
I used msconfig, first disabling startup items, -same result.
Enabled all startup items, disabled all non-microsoft services - AE worked!
I re-enabled each service in turn until AE crashed.
The fault was related to an item for a video streaming device I have in my house. It was Monsoon-multimedia's Vulkano Service. Sometimes under the old name of Hava, this is an app that acts like a sling-box to send my Cable TV to my screen. It does load a couple of virtual devices in device manager, and uses a proprietary codec.
I uninstalled the vulkano streamer application and rebooted the external Vulkano device. I reinstalled the Vulkano and verified it connected to the device and could stream. Once it did, I tried AE again and IT WORKED!
I wonder if simply rebooting the Vulkano would have fixed it. Its like opening the garage door to turn on the refridgerator.
Thanks for the help!
Jim

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I've used VideoReDo in the past, which I believe has some similar strategies to Womble. I found when I tested streams, that there were often problems in the source streams, and that the fix was not 100 percent.
You may also find such files that are not 100 percent the same length video to audio.
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For some scenarios, I like your workflow (edit mpeg files in a frame accurate mpeg editor that is not retranscoding the whole file), but the results are often not consistent.
You don't say, and I would certainly look at, the nature of the audio stream you are using. I can not tell you what the problems are, but some streams just do not edit well, even though they may play back okay in some players, but still have issues in Encore and/or Premiere.

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[email protected]

This forum is actually about the Cloud, not about using individual programs
Once your program downloads and installs with no errors, you need the program forums
If you start at the Forums Index http://forums.adobe.com/index.jspa
You will be able to select a forum for the specific Adobe product(s) you use
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Please refer : http://helpx.adobe.com/creative-suite/kb/troubleshoot-launch-issues-problems-cs5.html

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Bonjour,
j'ai installé la version d'essai d'after effect et première pro CS5.5. Dans After j'ai importé une petite vidéo de 12.15 s, faite avec mon appareil photo . dessus j'ai fait la même chose que dans le tutoriel d'adobe tv intitulé "utilisation de l'outil roto-pinceau. j'ai fais le même parcours, la seule différence est que quand je fais une prévisualisation ça mets du temps à refaire chaque image par image, même après avoir figé le roto pinceau. c'est vrai que sur ma vidéo j'ai beaucoup plus d'intervention que dans le tutoriel, mais bon après avoir enregistré mon projet, je vais dans dans première pro, j'importe mon projet after, et là pas moyen de lire ma vidéo. j'ai la prmière image puis ça passe à celle du milieu puis à celle de fin. j'ai passé des heures dessus et je voudrais que ce ne soit pas en vain. peut être ai je mal choisi le type de composition, mais pour être honnête, je ne sais pas trop ce qu'il faut choisir car il y en a tellement. quelqu'un pourrait il m'aider ? j'aimerai pouvoir faire mon projet avant la fin de l'essai.
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Bonjour Pierre, C'est par hasard mais avec plaisir que je lis ta réponse à Quinou presque deux ans plus tard!!!
Des sous-titres c'est toujours mieux que l'anglais même si ce n'est pas commode de lire, essayer de comprendre et regarder en même temps le déroulé du tuto. En cas de réel besoin, c'est toujours très utile d'avoir un tuto sous-titré à défaut de traduction orale.
C'est l'occasion de remercier tous ceux qui sur ce forum apportent leur aide aux utilisateurs qui a un moment ou l'autre risquent de tomber dans le désespoir absolu que se soit par leur manque de connaissances ou problèmes divers réels ou supposés des logiciels.

After Effects export as Premiere Pro project weird PAL/NTSC problem

This post is not a question. It's here, because I've found a solution and want to share with You.
I've noticed a strange problem during export from AE to PR.
Ok, here I go.
AE = After Effects CS3
PR = Premiere Pro CS3
My AE project is D1/DV PAL Widescreen. It is a sequence of slideshow with some video effects applied. I needed that sequence in PR. I was happy to find a new feature - export as premiere pro project (new for me - i am pretty rookie ;). Thaks to this feature I have saved most of my disk space that is always to low. But, like every first try, this one was not perfect too. I had two problems.
Problem no 1.
I opened exported project in PR and saw message like "video effect AE.CC COMPOSITE not present".
Whole composition was working perfectly except that one video effect that was fundamental for this project.
*Solution was as easy as it can be. I've just copied that effect from AE plugin folder to PR plugin folder. It worked for this.
Problem no 2
Like says AE Help "When you export an After Effects project as an Adobe Premiere Pro project, Adobe Premiere Pro uses the settings from the first composition in the After Effects project for all subsequent sequences."
Project settings in PR was exactly D1/DV PAL Widescreen. So where is the problem You ask?
Therefore why my Timeline works in NTSC 29,97 frame rate if all settings match PAL 25 frame rate?! I don't know.
*Solution to fix this annoying bug is to create a new project in PR with all settings for D1/DV PAL Widescreen in this case. Than just import that PR project exported from AE. Now timeline works like it should in PAL frame rate.
That's it.
I hope this post is helpful, because I didn't find any answer for this here in Adobe forum.
Adam

Who's says that Microsoft can't debug?
I used msconfig, first disabling startup items, -same result.
Enabled all startup items, disabled all non-microsoft services - AE worked!
I re-enabled each service in turn until AE crashed.
The fault was related to an item for a video streaming device I have in my house. It was Monsoon-multimedia's Vulkano Service. Sometimes under the old name of Hava, this is an app that acts like a sling-box to send my Cable TV to my screen. It does load a couple of virtual devices in device manager, and uses a proprietary codec.
I uninstalled the vulkano streamer application and rebooted the external Vulkano device. I reinstalled the Vulkano and verified it connected to the device and could stream. Once it did, I tried AE again and IT WORKED!
I wonder if simply rebooting the Vulkano would have fixed it. Its like opening the garage door to turn on the refridgerator.
Thanks for the help!
Jim

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iMac
Quad Core 3.4GHz
32G RAM
OS X Mavericks

Thanks Kevin.
Unfortunately in my case the export doesn't solve the issue. The video only looks good while in the composition... I've tried exporting it in all the different formats with several codecs, but to no avail...
You can check my own post in the After Effects forum: AE linked composition looks different in Premiere

After Effects project into Premiere Pro

I am having trouble importing my After Effects project into Premiere. It isn't playing once I bring it in to my premiere.

What versions of After Effects and Premiere Pro? What operating system? What kinds of source footage?
What exactly are you doing? What menu commands are you choosing, and what things are you clicking, and in what order?
Here is a page that describes ways to move things from After Effects and Premiere Pro and vice versa:
"Working with Premiere Pro and After Effects
There are many ways to move things between these applications, but importing an After Effects project into Premiere Pro is not one of them, so I'm confused by your issue as you've stated it.

Exporting After Effects CS5 to Premiere Pro CS5

I need some help.
this is the first itme I have used After Effects.
after finishing adding the effects to my comp i wanted to export it.
i want to export it as a video not a flash.
so i chose export to premiere pro.
then when i went to open it i got an error it said "the editing mode used by the sequence could not be opened. the sequence will be opened in Desktop mode" and i clicked ok.
then i got the second error "(file path) Video Filter missing: AE.ADBE ripple and Video Filter missing: AE.ADBE Samuari" and the only option was ok.
after that it opened and i went to drag my comp into the editing window and nothing came up.
i pre-edited my comp so all i have to do is export it as a video file.
what should i do?
can anyone put me onto a good tutorial about how to succesfully export from CS5 to premiere pro because the only ones i could find were for CS4.

See this page for an overview of rendering and exporting.
Start here to learn After Effects.

New pc for AE and Premiere Pro CS5

I'm in process of building a new PC.
I just started working with After Effects and Premiere Pro and my current PC is not really up to all the 1080 footage...
I currently own a E8400 with 8GB DDR2 Ram and some cheap motherboard (Intel DQ35JO) for reference.
I already own 2 x Samsung HD103SJ "Spinpoint" F3 1TB HDDs and a XFX 6850 Black Edition 1Gb which I plan to keep.
I have 2 options:
1)
Intel i5-2500K
Gigabyte P67A-UD3-B3
G.Skill F3-10666CL9Q-16GBXL Quad Kit 16GB (4x4GB) PC10600 DDR3
OCZ Vertex2 E 90GB 25/S300 SSD for system files (windows, program files, etc...)
I can get this for about 570 EUR / 820 USD
2)
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Gigabyte G1 Guerilla
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OCZ Vertex3 120GB 25/S600 for system files (windows, program files, etc..)
I can get this for:
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- with i7 980X - 1485 EUR / 2133 USD
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Thanks for opinions

Thanks for a fast reply.
Ok, let's say skip the overclocking for now (I used to overclock a ton back when it was Celeron 600 and similar CPU time , but I'm tottaly out of it now...not really on track with the overclocking of new CPUs...it used to be simple back in the days)
I'm ditching the 2500k option.
If I'm not overclocking, I could get a rather cheap motherboard
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Intel i7 970/980/980X
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GTX570
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I suppose this is my last question, don't want to bother you too much

After Effect CC and Flash Pro CC did not successfully update 19th June '14

After Effects CC and Flash Professional CC did not successfully update, even after several attempts. All other Apps are currently up to date with today's update release. 19th June '14

Hi Rob,
Did you get any error message when you tried to update After Effects CC? Can you share more details?
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Fix for crash in After Effects CS5 and Premiere Pro CS5 when Joesoft Hear audio enhancer installed

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