Fix for proximity sensor on my iPhone 4

When talking on my iphone4, I continually push buttons on my phone with my face.  I've learned it,s a problem with the proximity sensor.  Is there a fix for this problem.

Bring your phone into Apple for exchange.

Similar Messages

  • HT201210 Is there a fix for Proximity sensor being messed up after upgrading to latest iOS 6.1.3?

    After upgrading to 6.1.3 the Proximity Sensor will not turn my phone's screen black so that other "buttons" are not pressed by my ear of by my face accidentally.
    It worked just fine before the update.
    And if there isn't a fix is it possible for me to downgrade to iOS 6.0, or 6.0.1 or .6.1?
    I have a 16GB 3GS, iOS version 6.1.3 (10B329), ATT, Model = MC135LL/A, Modem Firmware = 05.16.08
    Thank you in advance,

    I have taken it out of the case - I figured it would obstruct the sensor (also have no screen protector).
    Only thing I haven't tried from the Basic troubleshooting steps you mentioned was to "restore as new".
    That I did try it tonight (succesffully restored), BUT my problem still exists.
    You mentioned to go in the MAC store > Would they replace it (for free) if they reach the conclusion it's some sort of manufacturer faulty wiring even if it's a 3Gs (as an old model)?
    Would they still if phone had water damage (this I'm just curious - the phone didn't)?

  • FIX for Proximity Sensor

    When you dial a #, wait for it to connect. Once connected, immdiately press Sleep button. iPhone screen will lock up, and you can talk to the connected person to your heart's content.

    Not even a workaround because my phone hangs up if I press the sleep button. If I'm on speaker phone and press sleep button it works.. I did not have this problem with my 3Gs! So many little annoyances with this néw phone, almost makes me want to return it!

  • The proximity sensor  in my iphone 4 is not workin. What can i do?

    The proximity sensor  in my iphone 4 is not workin. What can i do?

    Hey there JLOGON,
    It sounds like your proximity sensor is not sensing your face when you go to answer a call. I would try these steps to help troubleshoot the issue:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Screen won't lock or go black when answering calls
    Verify mute or speaker have not been activated, just prior to placing your ear over the receiver.
    While on a call hold your hand over the top third of the display, and verify that the screen is locked or goes to sleep.
    Try turning iPhone off and then on again.
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • TS1538 red dot glowing on proximity sensor of my iphone 4 and it is dead. it is not connecting with itunes. tried hard reset it's not working as well. also followed iphone troubleshooting assistant but also it's not working. what am i supposed to do now?

    red dot glowing on proximity sensor of my iphone 4 and it is dead. it is not connecting with itunes. tried hard reset it's not working as well. also followed iphone troubleshooting assistant but also it's not working. what am i supposed to do now?

    Make an appointment at the Genius Bar at your local Apple Store or take the phone into an Authorized Apple Service provider.

  • OS 4.1 on iPhone 4 still doesnt fix the proximity sensor problem!  and now?

    Dear Apple
    iPhone 4 ***** !!! 4.1 still doesnt fix the prox.sensor problems and every 2nd call or so is interrupted by this problem, how do fix it an what should I do now and what are you doing to fix it ????

    We are iphone users like you.
    As provided, you are not addressing Apple here.
    The iphone has a one year warranty. If yours is defective then Apple replace.
    Contact Apple to arrange for this.

  • Has 4.1 fixed the Proximity Sensor issue for you?

    At work, can't download 4.1 yet, but I'm eager to see if the Proximity Sensor issue will be fixed. This is my last straw, if 4.1 doesn't do it, I'm afraid I can't wait any longer. I need a phone..

    crh24 wrote:
    Pooleman0 wrote:
    For those who are slow on the uptake what is the issue with the proximity sensor? I have noticed no issues with mine.
    We have three iP4s in our family and none are experiencing the Prox issue, but for those that do it is extremely frustrating. Proximity sensor system seems to fail and activate the keyboard at odd times allowing your face/ear to randomly press 'buttons' resulting in all sorts of weird behavior.
    Got it. Mine is fine so I guess I should be grateful. Apart from the signal issues my phone works perfectly. I hope this update doesn't screw my phone up.

  • Those Who Got 'Reset All Settings' to Fix the Proximity Sensor Issue...

    I thought I would start a thread dedicated only to the steps that people took to get their proximity sensor issues resolved. So far, there are only scant posts lost deep in huge threads.
    For example, did you do a hard or soft reboot after you reset all of the settings? Did you make calls right away? Did you change all of your settings back first before making a call? Did you only change some settings before a call and then others after? Did you set up your visual voicemail right away? The reason why I am asking is perhaps there is a problem with a particular setting that we can narrow it down to...or maybe a certain combo of settings since resetting just the network settings seemed to work for some and not for others.
    Also, if it worked, was it only a temporary fix?
    Please post constructively. I have been following the threads for days, and I am well aware that this may be a hardware issue.

    labeck wrote:
    On my fifth phone and am currently working with an apple engineer to help investigate the issue. The best thing I've done to help temporarily is to reset all settings. That seems to hold for 24 hours or so but the issue always returns.
    Hope you get something to work, but I'm fairly certain apple won't be able to do a firmware update to fix this or they would of already done so or at least mentioned it.
    Thanks! That's what I was beginning to think as well...and it's also what I was most afraid of...
    Message was edited by: labeck
    Message was edited by: LorangeJuice

  • Is there a fix for the incompatibility issue between iphone 5c running ios 7 and sentra bluetooth?

    So i can pair my iphone 5c running ios 7 successfully with my 2012 sentra, bluetooth, however when placing and receiving calls, I hear a clicking, constant and unnverving.  My wife's LG Cosmos works without a hitch. I can use it to make calls, etc through my nav system (may have to switch until there is a fix to iphone 5c).  The nissan website indicates that compatible iphones go up to iphone 5.  Anyone know of a fix for ios 7, iphone 5c?  or any other workaround.
    Thanks.

    I ended up getting a new phone, straight through Apple.  I called their technical support and went through all he basics again and they decided to replace it.  Was a pretty quick process - after defaulting and resetting the whole phone (about 2 hours),  I called them back to inform that there was no change, so they set up the order.
    I had to give my CC# so they could hold a charge on it (in case I didn't send my old phone bach, which they sent me a pre-posted package to send it in anyway).  Had a brand new iPhone 4S in my hands in 4 days, which was pretty decent.  I had uploaded everything previously to iCloud, so setting up the new phone was a snap.
    Only thing I really didn't like was they charged me almost 30 bucks for shipping or processing, or something.  Not so sure that should have been my responsibility after spending so much on a brand new product, only to have to have it warrantied after, like, a month.

  • Is there a fix for the connectivity problems with iPhone 5S and ISO 7.0.2?

    Is there a fix for the bluetooth connectivity problems with iPhone 5S and ISO 7.0.4?
    I am having problems connecting the BT Audio and the handsfree phone connectyion is unreliable in 2012 Mitsubishi Lancer XL.
    All worked OK with ISO 6.

    Hello CraigNicholson
    You would need to sync with iTunes to get that process to work for you. Check out the article below for more information on how to resolve that issue to get the proper token to use Push Notifications again.
    iPad and iPod touch: Unable to use YouTube or Push notifications
    http://support.apple.com/kb/ts3305
    Regards,
    -Norm G.

  • Where is the Proximity Sensor on the iPhone 4S & can you see it?

    Where exactly is the Proximity Sensor on an Apple iPhone 4S?
    Can you see it?

    THANKS
    I do have a black iPhone 4S - so I guess that is why I canNOT see it.
    I see you are an Aggie !

  • Sharing my fix for blank album art in iphone

    Just wanted to share this. I have had the problem many have had where artwork displays in itunes but shows up as blank in the iphone. The fix (v 3GS) was to in itunes, select all the songs of the affected album, right click to get info. When the dialog appears, check only the art box, cut and paste the artwork in the box. Itunes then rebuilds the songs with the art, and the next sync pushes the changes to the phone.
    Also found out that if you accidentally paste the wrong art onto an album in itunes (where you drag and drop the art while a song is playing), you can drop new art over it, but the old art is still displayed. Doing a get info for the song that was playing shows both art images on the art tab and you can delete the one you were trying to get rid of.
    Got direction from this forum. Hope this is useful to someone....

    Although this discussion is a bit old I think it's still worth answering it as google points to this page.
    The only reason for the above to happen (Different cover art appearing in horizontal and vertical) I can think of is that Iphone Cover Flow is an Album Art only.
    iPhone and iTunes has at least two modes to display your music in that is:
    * Song mode - where tune's art is pulled from the file if any exists.
    * Album mode - where album art is shared by multiple tunes with the same "ALBUM NAME".
    So if many of the songs has no ALBUM NAME at all or share something like Unknown etc. It's is likely that in Cover Flow Mode (Which is Album View) those will have some strange things displayed.
    On the other hand I currently have slightly different problem hence my search. My Art is mixed up especially among the podcasts. Totally... I'll try full resync.
    BTW. If you got the Art in one way or another but after uploading the tunes to iPhone you don't see it it's likely that you downloaded Art only for one of them and iTunes is showing that one for all that share the album name. If you get the art from iTunes Store then Highlight all tunes that should contain the art and right-click>Get Album Artwork, otherwise Get Info and double-click on the Artwork field on the right-hand side.

  • HT1688 I have tried all the fixes for imessage, no luck? iPhone 5, iOS 7.2, will there be a fix soon?

    Is there a real fix? I can't get imessage to work? I have tried all fixes listed? Ipad works fine sin iOS update, just issue with iPhone 5 and iOS 7.2?

    This is a user forum.  Why would you ask a question that only Apple could provide the answer?
    FYI, I'm having no issues with the battery on my iDevice with iOS 7, nor does anyone I know.  Don't hold your breath waiting for a fix to an issue that probably doesn't iexist.  Have you bothered to read through the forums and try the recommendations provided to extend the battery life?

  • Please help: need fix for battery not charging on iPhone 4 since install of IOS5 SAYS "NOT SUPPORTED BY THIS ACCESSORY

    Can someone help me fix my issue: not charging in wall outlet but will charge in usb port. It seems this happened right after install of ios 5.0.1
    Thanks so much!

    I have experienced the same issue. We have a USB power adaptor and a cable that we routinely use to charge our iPhones in the kitchen. While my iPhone4 keeps showing that error message, my wife's iPhone4S and all the kids iPods are charging just fine. Not a chance for a faulty power adaptor or cable.....
    It also started very recently. My iPhone can be charged with my computer, my car's charger so my dock connector has to be OK. It's as if the hardware signature of the USB power adaptor is no longer recognized. Also coincides with recent software update....

  • A Fix for mail not pushing after iPhone upgrade.

    Here is the fix. Keep in mind that I'm a Mac, if you're a PC you will need to read between the lines a bit. .But this did fix the Push issue. What you need to do is a Restore, but when the dialog box asks if you would like to apply the Back Up iTunes has, that back up needs to not have any of your mail settings. Here you go:
    1) plug the phone into your mac and sync with iTunes.
    2) eject & unplug the iphone
    3) on the phone go to settings>mail,contact,calendar>select your mail accounts and delete them. When the "keep on iPhone" question appears choose <delete from my iPhone>.
    4) Reboot the iPhone.
    5) Now plug your "Mail-less" iPhone into your mac (if it starts to sync- cancel it..you just did a sync).
    6) Hold down the Control key while you click on your IPhone under Devices in iTunes. From the menu that appears select "Back Up"
    This creates a back up of your iPhone without any trace of your Mail settings.
    7) Click Restore in the Summary Tab in iTunes. When the restore is finished it asks if you would like to restore from a back up. You bet you would.
    8) After all the smoke clears ( it transfers your stuff over and restarts a few times) grab your mail-less iPhone and set up your mail account as if your phone was right off the shelf.
    FIXED..so long as you remembered to turn Push notifications on

    Fantastic! Worked a treat - thanks!
    Lucy

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