FIX for Proximity Sensor

When you dial a #, wait for it to connect. Once connected, immdiately press Sleep button. iPhone screen will lock up, and you can talk to the connected person to your heart's content.

Not even a workaround because my phone hangs up if I press the sleep button. If I'm on speaker phone and press sleep button it works.. I did not have this problem with my 3Gs! So many little annoyances with this néw phone, almost makes me want to return it!

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HT201210 Is there a fix for Proximity sensor being messed up after upgrading to latest iOS 6.1.3?

After upgrading to 6.1.3 the Proximity Sensor will not turn my phone's screen black so that other "buttons" are not pressed by my ear of by my face accidentally.
It worked just fine before the update.
And if there isn't a fix is it possible for me to downgrade to iOS 6.0, or 6.0.1 or .6.1?
I have a 16GB 3GS, iOS version 6.1.3 (10B329), ATT, Model = MC135LL/A, Modem Firmware = 05.16.08
Thank you in advance,

I have taken it out of the case - I figured it would obstruct the sensor (also have no screen protector).
Only thing I haven't tried from the Basic troubleshooting steps you mentioned was to "restore as new".
That I did try it tonight (succesffully restored), BUT my problem still exists.
You mentioned to go in the MAC store > Would they replace it (for free) if they reach the conclusion it's some sort of manufacturer faulty wiring even if it's a 3Gs (as an old model)?
Would they still if phone had water damage (this I'm just curious - the phone didn't)?

Fix for proximity sensor on my iPhone 4

When talking on my iphone4, I continually push buttons on my phone with my face. I've learned it,s a problem with the proximity sensor. Is there a fix for this problem.

Bring your phone into Apple for exchange.

Has 4.1 fixed the Proximity Sensor issue for you?

At work, can't download 4.1 yet, but I'm eager to see if the Proximity Sensor issue will be fixed. This is my last straw, if 4.1 doesn't do it, I'm afraid I can't wait any longer. I need a phone..

crh24 wrote:
Pooleman0 wrote:
For those who are slow on the uptake what is the issue with the proximity sensor? I have noticed no issues with mine.
We have three iP4s in our family and none are experiencing the Prox issue, but for those that do it is extremely frustrating. Proximity sensor system seems to fail and activate the keyboard at odd times allowing your face/ear to randomly press 'buttons' resulting in all sorts of weird behavior.
Got it. Mine is fine so I guess I should be grateful. Apart from the signal issues my phone works perfectly. I hope this update doesn't screw my phone up.

Those Who Got 'Reset All Settings' to Fix the Proximity Sensor Issue...

I thought I would start a thread dedicated only to the steps that people took to get their proximity sensor issues resolved. So far, there are only scant posts lost deep in huge threads.
For example, did you do a hard or soft reboot after you reset all of the settings? Did you make calls right away? Did you change all of your settings back first before making a call? Did you only change some settings before a call and then others after? Did you set up your visual voicemail right away? The reason why I am asking is perhaps there is a problem with a particular setting that we can narrow it down to...or maybe a certain combo of settings since resetting just the network settings seemed to work for some and not for others.
Also, if it worked, was it only a temporary fix?
Please post constructively. I have been following the threads for days, and I am well aware that this may be a hardware issue.

labeck wrote:
On my fifth phone and am currently working with an apple engineer to help investigate the issue. The best thing I've done to help temporarily is to reset all settings. That seems to hold for 24 hours or so but the issue always returns.
Hope you get something to work, but I'm fairly certain apple won't be able to do a firmware update to fix this or they would of already done so or at least mentioned it.
Thanks! That's what I was beginning to think as well...and it's also what I was most afraid of...
Message was edited by: labeck
Message was edited by: LorangeJuice

OS 4.1 on iPhone 4 still doesnt fix the proximity sensor problem! and now?

Dear Apple
iPhone 4 ***** !!! 4.1 still doesnt fix the prox.sensor problems and every 2nd call or so is interrupted by this problem, how do fix it an what should I do now and what are you doing to fix it ????

We are iphone users like you.
As provided, you are not addressing Apple here.
The iphone has a one year warranty. If yours is defective then Apple replace.
Contact Apple to arrange for this.

How can I fix my proximity sensor? It stopped working 2days ago, while on a call the screen does not blank out causing me to end calls

Wanted to know if anyone has fixed this issue yet

try a reset
then a restore first with backup then as new
If still an issue it is a hardware issue so take it to an Apple Genius bar

Will the return policy be extended for the proximity sensor fix?

I've had a lot of problems with my new iphone, but the worst one is the proximity sensor. On 80% of my calls my cheek has accidentally muted, placed on hold, hung up on, called someone else, and/or started composing an email. The phone is unusable for me in this condition. If the proximity sensor gets fixed, I'd keep the phone. If it doesn't, then I can't keep it. My phone shipped on July 6. Will the proximity sensor fix be released before my 30 day return policy expires? Will the policy be extended until the fix comes out?

No one here knows any more than what was previously announced by Apple. We are just iPhone users like yourself - Apple doesn't officially participate in this forum.
A future software update to fix the proximity sensor problem was announced, but no date was mentioned. The 30 day return policy applies to all iPhones, for any reason. No extensions beyond 30 days have been announced.

Proximity Sensor Fixed?

I just got an iPhone 4 on August 11th and I think they have fixed the proximity sensor. I have no issues with it at all. It might be the first batch that sucked.

I'm not sure if its a problem with all the iphone 4's but it's definetly a problem with mine. Luckily it is a software issue as its not a dodgy proximity senor that's been put into some of the phones. The sensor has just been programmed to unlock the screen (during a call) after the phones only 1 inch (approx) away, and it is very senesitive, so if you quickly move your phone about an inch away then push it against your ear/face, it will still unlock in that short time, whereas on the 3gs and 3g it had to be out of the range for whatever period of time (probly a second). So its a bit reasurring to know that it can be fixed in a software update by programming the proximity senor differently. If anything I said is wrong feel free to tell me (Y)

Did a replacement fix anyone's Proximity Sensor problem?

Did it?

Ok. I've been following this thread, and like most of you I have been having the same issue. The 4.1 upgrade did not fix my proximity sensor issue. Even after the upgrade, my sensor was only reading about .5 inches from the phone. I tried restoring, and even fresh restoring with 4.1 to no avail.
Then by accident I fixed it. I did a RESET NETWORK SETTINGS and then RESET ALL SETTINGS for an unrelated issue, and then my prox sensor started reading 1.25 - 1.5 inches away. No more face hangups or speakerphone incidents.
It seems the settings for the Prox sensor might be stored in a different location than the other system settings and data. Maybe like the old Mac PRAM? I don't know which reset fixed mine, as I did them both and noticed the fix afterward.
Do this -
1. Upgrade, or make sure you've already upgraded to 4.1
2. Do a RESET NETWORK SETTINGS - it is under Settings > General > Reset > Reset Network Settings
If still a problem -
3. Do a RESET ALL SETTINGS - it is under Settings > General > Reset > Reset All Settings
(Note - these resets clear your settings. You will have to reconfigure them after you run these.)
Post back your results. Best of luck. Thanks.

Proximity sensor - black display for 2-3 secs afte...

Hi,
is there any way to turn off the proximity sensor (is this the good name for it? it's responsible for turn off the screen when my ear /or something/ is near the phone) when somebody's calling? It doesn't make sense, when somebody is calling i want to know as quick as it is possible when it's ringing. Can this sensor can only work when I'm talking at this phone, not when somebody's calling me?
N8 dark-gray, v013.016

The proximity sensor can not be turned off. It's only function is to turn off the screen when the phone is being held to the ear, so as to prevent any part of the face from pressing any of the buttons which would lead to undersirable results.
However, some N8 users have reported problems with the proximity sensor not working correctly ( just search this site for "proximity sensor" )
All the best.
Ray

Proximity Sensor Issue?-Send Feedback

Yes there is an illusive issue with the Proximity Sensor. We can complain. Or we can help.
I know Apple does not want people thinking they produce junk.
Send Feedback!
http://www.apple.com/feedback/iphone.html
Describe the conditions when your iPhone 4 malfunctions.
If we fill the feedback channel with useful data they will have what they need to fix the issue.
Lets be proactive. Lets be part of the solution.

I don't think Apple can fix the proximity sensor in the current model. iPhone 4 has been out for 2 months. If the problem was fixable, they would have done it by now. The last iPhone 3Gs has 3 small proximity sensors on the left side of the speaker. To make space for the front camera, Apple moved the proximity sensor above the speaker. In other words, proximity sensor is a Hardware problem that can not be fixed with a software update. IP 4 is almost useless to make phone calls (unless you use it with bluetooth headset or with speaker). But don't expect any fixes until the next model. If you don't like it, return it.
Read the following horror story from a reporter of PCWorld
http://www.pcworld.com/article/201232/iphone4_**_a_personal_tale_of_iphone_4woes.html

Proximity Sensor resolution is NOT here!! OS4.0.1 changes nothing!

installed OS4.0.1 late last night. This morning same problems - two 'face hangups', one 'face mute' and three dropped calls out of a total of seven calls.
impressively consistent FAIL!
Sc.rew the press conference, Apple has contact details for almost all of its' customers - what could have possibly been so difficult about an email explaing the issues.

Ian Parkinson wrote:
1. Apple did not say that 4.0.1 fixed the proximity sensor issue, it just changes the display of the signal bars, that is all.
2. If you know what causes the problem, then don't press your face against the phone.
It seems you are the one who is consistently failing to avoid causing the issue.
There is no need to press the phone against your face, it works just fine if you hold the earpiece to your ear and the body of the phone away from your face, very natural actually.
So now we need to take lessons in how to hold a phone - you gotta be kidding me
There will be a fix at some point,
[snip] And you know this how exactly?
but until then just try not doing what causes the problem, not hard really.
see my response to your point 1 above
Ranting here won't help.
Au contraire. Ranting here MAY WELL help. Apple has been so hubristic and delinquent in addressing its' customers concerns in a timely manner that the world media have now caught the scent of blood. They refer to these pages possibly more than apple does. It would seem that apple lack the corporate integrity to do the right thing of their own volition. If being cajoled, harangued, ridiculed, helps resolve these issues, then so be it.

Proximity Sensor Doesn´t Work. How to fix it?

I´am experiencieng a problem that many other iphone users may either.
The proximity sensor doesn´t work. When i answer a phone call, the display doesn´t turn off, and everytime i keep dialing numbers, endind calls and a lot of other little things that are getting on my nerves.
It seems apple couldn´r care less for those problems we are having, and nothing has been told or done. Thats good for us to see how much apple is concerned with customers.
Anyway, is there a way to fix this annoying thing???

this could be a few reasons,
1. try and update the device to the latest firmware via itunes, to check you on are on 4.3 go to settings>general>about and under version, if is lower than 4.3, update the device
2. if this fails remove any cases or screen protecters (silly, i know) that may block the sensor
3. if that fails, take to the nearest apple store, and describe your problem, they will either replace a=or repair
hope this helps
chris

Proximity sensor is not working in my iphone 4.how do i fix this problem?help me..

proximity sensor is not working in my iphone4..whenever i gets call and resting my phone over to my cheeks,it doesn't gets locked..bcoz of this loud speaker gets turn on..how do i fix this problem?

Same problem. iPhone 4 16 GB

FIX for Proximity Sensor

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