Fix for unresponsive IPOD

I own a computer business and I have a lot of broken IPOD's come in the door. Last night I got one that I have never seen. It kept restarting itself. When it would come up there was a blue screen with data flashing.
The IPOD was unresponsive not showing up in iTunes or on "My Computer." I plugged it up to a Mac and still No Response. I got on here and read all of your posts about taking it apart and disconnecting the battery. I did that, and still, NOTHING.
Here is what I did to fix the iPod. It is very simple, but I thought I would share with you.
1) Plug the iPod into any computer.
2) Hold down the Menu and the select button for 20 seconds.
3) When you let go, the apple symbol will come on. Immediately hold down the select button and the play button. Your computer should immediately recognize the iPod. (If it does not work the 1st time, try the sequence 3 or 4 times to insure that you got the sequence correct.)
I hope this helps some of you who are needlessly taking your iPod apart.

Yes, this is forcing the iPod into Disk Mode. Often this will work as well for an ipod that keeps rebooting over and over and never getting to the main menu. Once in Disk Mode, iTunes will often "see" it and you can now perform a restore on the iPod.
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
Patrick

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How to fix an unresponsive ipod home button?

ive had this ipod 4g for about 6 months. probably 2 months ago i put my ipod down on my bed (working perfectly fine, DID NOT DROP IT) then came back 5 minutes later and my home button was unresponsive, and will not work at all. ive been using the assistive touch as a home button sinse then but im really tired of it and it slows my ipod down a lot. could anyone please tell me how i can fix it myself? (no longer have a warranty) Thanks to anyone who is happy to help!

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FIX FOR SOME IPODS!!!

This fix came from Caspar (Thank you SOOO much!). It took me 10 minutes to do this and now my beloved ipod nano is back! Hopefully this will help some of you:
Original Problem: Updated iTunes(6.0.5) and iPod nano (1.2). After the update, iTunes would not recognize my iPod and therefore would not let me remove the iPod from my computer, which seems to be the problem most people are having.
The Fix:
*uninstall iTunes, iPod, and any updates (make sure anything related to these two programs are not on your computer)
*Open Control Panel
*Click the "switch to classic view" link, if
necessary
*Double click "administrative tools"
*Double click "computer management"
*Under "storage" click on "disk management"
*Find your iPod's listing
*Right-click on it and click "format"
*Select "FAT32" and start the format
*After reformatting, remove iPod from computer
*Download iTunes directly from the Apple website (I didn't restart my computer at the prompt)
*Download 6/28/06 update for iPod (do NOT plug iPod in before doing this!)
*Open update for iPod and wait until prompt to plug iPod in (do not plug in early)
*Wait for the update....and there ya have it!!
Hopefully this will help some people, as I have spent the past 2 weeks doing the 5R's thing. After completing the steps above, I haven't had a problem with my iPod..and now my Nike+ works!! Thanks again, Caspar...you're a genius!!
p.s. if this helps, please repost this message to others who have the same problem as we do...

This fix came from Caspar (Thank you SOOO much!). It
took me 10 minutes to do this and now my beloved ipod
nano is back! Hopefully this will help some of you:
Original Problem: Updated iTunes(6.0.5) and
iPod nano (1.2). After the update, iTunes would not
recognize my iPod and therefore would not let me
remove the iPod from my computer, which seems to be
the problem most people are having.
The Fix:
*uninstall iTunes, iPod, and any updates (make sure
anything related to these two programs are not on
your computer)
*Open Control Panel
*Click the "switch to classic view" link, if
necessary
uble click "administrative tools"
*Double click "computer management"
*Under "storage" click on "disk management"
*Find your iPod's listing
*Right-click on it and click "format"
*Select "FAT32" and start the format
*After reformatting, remove iPod from computer
*Download iTunes directly from the Apple website (I
didn't restart my computer at the prompt)
*Download 6/28/06 update for iPod (do NOT plug iPod
in before doing this!)
*Open update for iPod and wait until prompt to plug
iPod in (do not plug in early)
*Wait for the update....and there ya have it!!
Hopefully this will help some people, as I have spent
the past 2 weeks doing the 5R's thing. After
completing the steps above, I haven't had a problem
with my iPod..and now my Nike+ works!! Thanks again,
Caspar...you're a genius!!
p.s. if this helps, please repost this message to
others who have the same problem as we do...
Mate, i had the same problem, the details laid down by meetbeef are the dogs, sorted my nano out.. thanks very much... why dont APPLE tell us what to do !!??

TIP: Fix for crashing iPods on (notebook) USB ports!

I've read many stories here about iPods crashing on updates, or otherwise behaving unpredictable whilst connected to a computer. I also encountered such problems.
Now I've found that, particularly on notebooks, there is an energy setting on the USB port(s) that is very likely to potentially cause problems if set incorrectly. This is especially true if USB-energy dependent devices like iPod are connected to it.
To fix this, go to: system management -> computer management -> appliances -> USB controllers. There double-click on 'USB main hub' (or right-click and choose 'properties'). Next go to the 'energy management' tab and uncheck 'allow computer to switch off this device to save energy'. Repeat for every USB hub you may want to use for iPod or any other USB-energy dependent device. *
Most likely this will fix any related problems.
HTH!
* NB: since my OS is in Dutch I've translated this into English myself. The exact terminology may therfore differ, but I'm sure you'll get the idea...
PS: if this fix is helpful for many folks encountering these problems, perhaps the Admin or Mods can make it a 'sticky' topic to help new iPod owners in the future?

There are several steps to get to the place in Windows.
Ready...
1a) Goto Control Panel
1b) If your in Category View Select Performance Maintenance
1c) Select System
0r
1a) Goto Control Panel
1b) If your in Classic View Select System
Or
1a) Goto your Desktop
1b) Right Mouse Click on My Computer
2) Now that you are in System Properties, click on the Hardware tabsheet
3) Click on Device Manager
4) In the tree structure find Universal Serial Bus controllers
5) Expand the USB controllers nodes
6) Locate the a USB Root Hub
7) Right Mouse click and select properties or just double click
8) In the USB Root Hub Properties dialog box select the Power Management Tab
9) Uncheck the Allow the computer to turn off this device to save power checkbox.
10) Click ok.
Repeat 6 - 10 for each USB Root Hub
HP Pavilion zd8000 notebook Windows XP Pro

A fix for excessive iPod scratches!

Ive participated in a number of message board discussions here regarding the iPod Nano excessive scratch issue. I myself am the owner of a white iPod Nano, and have experienced this problem. Heres what seems to have worked for me:
I used some Novus 2 to gently buff out the scratches, as Ive done with my other iPods, and have repeated this process several times over the past couple of days. Overall, Ive been pleased with the results. Not only did it remove the noticeable scratches, but it also appears to have been beneficial in preventing new scratches from appearing.
Based on my own experience, I think this issue is caused by a thin invisible residue that is exposed when you remove the protective sticker from the iPod part of the plastic manufacturing process maybe? Since I started applying Novus 2, I noticed that the surface of my iPod Nano is smoother than it was when I first removed the protective sticker and it doesnt scratch as easily as it did before.
Anyone else tried this?

Hi, just posted the comments below to a different message forum but based on my experience and the work required to get the scratches to go away, I'm thinking this was not due to a film. Even so, I'll see how the Nano looks with normal use now that I have the surface looking better.
Rob
My white Nano that I purchased on 9/10 is also full of scratches, particularly visible over the screen. These showed up on the first day after placing the nano in a pocket with no other objects. Since then I have been very careful and still have gotten a few more "smudge scratches" that make viewing the screen difficult.
So I stopped in a different Apple store (traveling) and the sales guy said "yes, we are seen them scratch", then recommended Ice Creem by RadTech (http://www.radtech.us/Products/IceCreme.aspx) I just received it yesterday and about 30 min on the Nano with pretty good results. At least the screen is not distorted when viewing. Others may have different outcomes depending on severity of scratches, etc. Note, I have no association with RadTech, just a user.
Will I return my Nano? Not sure (I love it!) but it would be great to get objective feedback to resolve the possibility that some of us are victims of a "batch defect."

Magic Fix for broken IPod

Was going crazy trying to sync my Classic. It would get hung up on verification then tried to sync. i could not fix it until i decided to plug it into a pc. I then restored it to the pc format then plugged it into my mac and restored it to my mac. Works fine now.

I guess you've posted in the wrong part of the forum, this was the ipod touch section
But nice to know, that sometimes it is helpful to have a PC as well
Message was edited by: Ingo2711 after post was moved by admin

Is any one else dissatisfied with Reset FF as fix for unresponsive?

My slow and unresponsive Firefox started after FF updates.
I have read all the articles and discussions.
I should not have to lose information and risk other goofy problems.
Firefox needs to respond to unhappy users.

You did not include any link to the original question you posted.
Also, '''''[https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems Reset Firefox]''''' {web link}
is a '''''LAST RESORT ! ! '''''

ANOTHER FIX FOR UNRECOGNIZED IPODS WITH COMPUTER FREEZES

Wonder of wonders, Apple has actually done something about this problem.
Here's what they told us to do:
1. Download the latest version of iTunes FROM THE WEBSITE. It's version 6.0.1.3.
2. Back up your music just to be safe.
3. Go to Add/Remove Programs in the Control Panel, and uninstall iTunes.
4. Restart the computer.
5. Install the new version of iTunes.
6. Restart again.
7. Do a little happy dance of joy, as (hopefully) your iPod works now!
Tips that we have found to get things working:
-Always close iTunes before plugging in the iPod. Let iPod open iTunes on its own.
-It will be slow. Be patient.
Hope this helps everyone!

P.S. Keep the iPod unplugged from the computer during this process. Plug it back in once you've verified that the new iTunes version is installed, and you've closed it.

I forgot my password for my ipod and tried to restore it now it wont turn on. what do i do?

i forgot my password for my ipod and tried to restore it now it wont turn on. not sure what to do. HELP?

The first way you can connect the iPod to the computer it was originally configured on, and open iTunes. When you disconnect iPod from the computer, it will no longer be locked. You then can go into the preferences and turn off the lock. If you don’t have access to the original computer or it just does not work, you can jump to the second method. The best fix for any iPod problem is the classic “restore your iPod to factory settings.” That this will erase all data on your iPod and take you back to day one, but you can just add your music and data back to iPod from iTunes. This is the true benefit of the iPod / iTunes relationship.

I just test drove a Lexus ES with the Entune system, and it not only didn't play the music I expected, it caused the iPod to become totally unresponsive, even my computer doesn't recognize it? Is there a fix for this?

I just test drove a Lexus ES with the Entune system, and it not only didn't play the music I expected, it caused the iPod to become totally unresponsive, even my computer doesn't recognize it? Is there a fix for this?

This problem sort of solved itself. The iPod kept running until the battery went dead, and when I plugged it in to power this morning, it behaved normallyh.

Possible fix for unable to eject ipod, files are in use by another program

If you get the above message and are using itunes 7, this may be a possible fix. Open itunes and connect your ipod. When you get the main screen, uncheck the box "open itunes when this ipod is connected" and then click apply in the lower right of the screen. After your ipod has finished updating (top of itunes says update complete) you must eject the ipod using the safely remove hardware from your tray in the taskbar. Unplug you ipod, close itunes. Now, open itunes and connect your ipod. After it updates, you should safely remove the ipod. Good luck.
pc Windows XP Pro

Easy way. Reset the iPod, then disconnect when you see the Apple logo.
Another way. Hold ctr-alt-del to bring up the Windows Task Manager. Go to the Processes tab and look for iTunesHelper.exe and iPodService.exe. Select them and hit the End Process button. Close the Windows Task Manager Window and try ejecting the iPod via the safely remove hardware method.
  If you are still having problems you can try one more thing. Right click on the My Computer icon and select Manage from the list of actions. Go to the Services and Applications item and from there the services item. Double click on the services item to bring up the list of services currently installed on your computer. Look for the iPod Service and double click on it. From the new window select Stop. Now try again to eject using the safely remove hardware option.
  If all else fails shut down the computer and disconnect the iPod.

Fix for "iPod shows up in Windows but not in iTunes"

This is a possible fix for those with the "iPod shows up in Windows but not in iTunes" problem. This also fixes those have the update/restore problem (ipod disconnects after clicking update/restore in itunes)
SOLUTION
SOLUTION
I had the exact same problems before, iTunes doesn’t recognize iPod after connecting it, I had to use the restart iPod Service method to get it working.
I tried this on my second computer and it worked perfectly, iTunes recognizes iPod every time I plug it in.
I compared the process/services opened in both computers, and I turned on some services which were previously on disable(excluding iPod Service). Unfortunately I forgot which services it was, so I took some screenshots and compare these with your services.
After modifying the services, I tried plug and unplug the iPod several times without closing iTunes, iPod was instantly recognized by iTunes every time!
I attached the links to screenshots of my automatic services and manual services, ignore the service if its not on your list!
For those don’t know how to open Services, Start -> Run -> “services.msc”
http://img214.imageshack.us/img214/6200/automaticservicesec2.jpg
http://img216.imageshack.us/img216/3700/manualservicesce3.jpg
-If anyone know the specific services required to be turned on, please reply in this thread.
-I am using the 2nd Gen Nano 2GB version with latest iTunes.
IBM T43 Windows XP Pro
IBM T43 Windows XP Pro

Have you had a chance to look at this troubleshooting page? It may be of some help: iPod shows up in Windows but not in iTunes

I downloaded the 64 bit version of itunes and plugged in my ipod touch but a sign pops up and says i need the right software for the ipod to connect which is 64 bit. Does anyone know how to fix this problem?

I downloaded the 64 bit version of itunes and plugged in my ipod touch but a sign pops up and says i need the right software for the ipod to connect which is 64 bit. Does anyone know how to fix this problem?

Hi alexanderfrommilton,
First try reinstalling itunes.

Can you get your ipod touch screen fixed for free if its the first time that is broke?

my friend broke her ipod screen and she took it into apple and they fixed it for free so can i get my fixed for free.

If someone breaks part of their device (intentionally or otherwise) it is not covered by the 1 year warranty so I'm not sure why she would have had it fixed for free.
If you are interested in finding out repair pricing make an appointment with a Mac Genius at an Apple store or contact AppleCare via phone.
Cheers.

I accidentally deleted QuickTime from my computer. Then I did a system restore and retrieved it. Now Itunes can't find QuickTime and will not open. Is there a fix for this without my Ipod?

I accidently deleted QuickTime from my computer. Then I did a system restore and retrieved the program. Now Itunes can't find QuickTime and will not open.Is there a eazy fix for this without using my Ipod? Ihave 6K songs in Itunes that I can't get to.
Thank You
T-BILL

Hmmm. There's a couple of things that might be going on with that one.
Let's try an uninstall and reinstall of QuickTime first.
If you're using XP, head into your Add or Remove Programs control panel. Select "QuickTime", click "Change" and then click "Remove".
If you're using & or Vista, head into your Uninstall a program control panel, select QuickTime, and then click "Uninstall".
You can get QuickTime back either via Apple Software Update (in your Start menu go "All Programs > Apple Software Update" ... QuickTime should appear in the "New Programs" section), or by downloading a QuickTimeInstaller.exe from the following location:
http://support.apple.com/kb/DL837
Does your iTunes launch properly now?

Fix for unresponsive IPOD

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