Fix 'itunes was not properly installed' and missing cd drive at the same time.

Hello,
I have a classic problem here. I have been searching all over internet but I can find any solution that can fix both the problem at the same time.
You might know that to fix the error message 'itunes was not properly installed. bra bra bra... if you want to burn cd' then you have to add some value into windows registry which is 'UpperFilters' with value 'GEARAspiWDM', and that fix the error message problem.
But then... after that my computer can not see the cd-rom drive due to error code 19. I googled it and found the solution that say I have to delete the 'UpperFilters' altogether with 'LowerFilters'. OK! that would fix the cd-rom problem but then I would just go back to the strart! I have to torelate with the itunes error message again!
So... My question is 'How can I fix both problems? I want the error message to go away and also want to use my cd-rom drive at the same time. I have tried a clean uninstall and reinstall itunes solution but it didn't work and I also try instal an up to date GEARAspiWDM driver but it didn't work either.
Please help.

OK - upon backing up and seeing the results, I see that it has backed up both the HDD and the external, so i kind of answered the question myself...

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When did Apple turn into piece of ****? It prompted me to update itunes and install icloud. I did. It crashed saying it was not properly installed and reinstall it. Since then I have been trying. I worry if my thousands of dollars worth of music is lost

When did Apple turn into piece of ****? It prompted me to update itunes and install icloud. I did. It crashed saying it was not properly installed and reinstall it. Since then I have been trying. I worry if my thousands of dollars worth of music is lost

I had a very similar problem, error 4251. (look in your log you will see that error) Since I finally fixed my problem, I thought I would see if I can help someone else.
What I found is that I lost burn ability in both iTunes AND Windows. Like you did. I did some digging and found that this wasn't hardware related at all. In fact, this boils down to a registry key getting messed up. (sigh) Yeah. It causes the system to get a bad 'handle'.
OK, here's what to try. Go to this Microsoft KB article. Scroll down and find the *manual* instructions for Vista. Delete the registry key that it specifies. Reboot. Now verify that you can burn in Windows. (If you have a RW disc, do a disc erase, or just try and burn from Windows Media Player.) If that is working now, you're on the right track.
Now the issue is that iTunes will still be broken. Go and install the latest Gear driver. (I know you may have done it, but do it again.) Now follow the intructions in this Apple KB article to verify the "GEARAspiWDM" info is back there in the registry. Now reboot. Try and burn in iTunes.
I hope this helps.

HT1923 I've installed and reinstalled iTunes 11.1.1 for Vista 64-bit. I keep getting the message "iTunes was not properly installed. If you wish to import or burn CDs you need to reinstall iTunes." I meticulously removed all traces of iTunes before reinst

I've installed and reinstalled iTunes 11.1.1 for Vista 64-bit yet keep getting the message "iTunes was not properly installed. If you wish to import or burn CDs you need to reinstall iTunes." I meticulously removed all traces of iTunes before reinstall as recommended and instructed step-by-step on Apple's website. Any ideas how I can get around this, anybody?

I've installed and reinstalled iTunes 11.1.1 for Vista 64-bit yet keep getting the message "iTunes was not properly installed. If you wish to import or burn CDs you need to reinstall iTunes." I meticulously removed all traces of iTunes before reinstall as recommended and instructed step-by-step on Apple's website. Any ideas how I can get around this, anybody?

Warning! iTunes was not properly installed. If you wish....

heres the problem. when i open itunes, i get this odd warning.
Warning!
iTunes was not properly installed. If you wish to import or burn CDs, you need to reinstall iTunes.
ok, now..i have itunes for a long time now and it has been working great. i got 6.0 and everything now but today i got that warning, and i cant even burn cds or import cds. how do i fix it without reinstalling it??
and if i have to reinstall it, will i lose all of my songs? thanks in advance
shaun

I suddenly started getting the same message despite everything working fine up to this point. In desperation I went to uninstall (via control panel) with a view to re-installing and was surprised (delighted) to find an option that offered to fix the problem without fully uninstalling. Took the option and hey presto within a matter of seconds the problem was solved, and I no longer get the 'itunes was not installed properly' message. I've tried burning and updating the ipod since and everything is fine.
Hope this helps.
30Gig Video (white) Windows XP
Windows XP
Windows XP

Error "Itunes was not properly installed. If you wish to import or burn cds you need to reinstall itunes."

I have an error that pops up every time I open Itunes. It says "Itunes was not properly installed. If you wish to import or burn cds you need toreinstall itunes." How do I fix this? I have already reinstalled multiple times.

Microsoft Windows 7 x64 Enterprise Edition Service Pack 1 (Build 7601)
LENOVO 2349A63
iTunes 11.2.2.3
QuickTime 7.7.5
FairPlay 2.6.12
Apple Application Support 3.0.3
iPod Updater Library 11.1f5
CD Driver Not Available
CD Driver DLL Not Available
Apple Mobile Device 7.1.1.3
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0041B9C80B2D3F98
Current user is not an administrator.
The current local date and time is 2014-06-20 12:18:55.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics 4000
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.2.2.3 (x64) is currently running.
iTunesHelper 11.2.2.3 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: dvrem (4.97.0.64), dnpfw (4.97.0.64),
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.
Help please!

Itunes was not properly installed. Can't import or burn cd's. CD drive gone

I recently upgraded to iTunes version 8.1.1.10 and after installing everytime itunes is opened it gives this error: "iTunes was not properly installed. If you want to import or burn cd's you must re-install iTunes". Another side issue is that when I open up "My Computer" my CD drive is gone. If I go to control panle and "repair" itunes the cd drive comes back, but I still can not import or burn cd's using itunes. I am running Windows Vista 64bit edition. I had a previous version that was working fine, and I didn't think it would cause a problem by upgrading. Is there a fix anyone knows of other than un-installing and re-installing the older version which would constitute me having to re-import ALL 26gb of music and movies and re-doing all my playlists? Any help would be GREATLY appreciated!
Thanks,
Trip717

Check your security software settings as well: iTunes for Windows: Troubleshooting security software issues
Also try to remove and reinstall all Apple related software:
Removing iTunes, QuickTime, and other software components for Windows Vista and 7

Error message "Itunes was not properly installed............

"Itunes was not properly installed. If you wish to import or burn CD's you need to reinstall Itunes." I can't get my cd's that I have loaded to transer to my Iphone, only my purchased songs will go. I have uninstalled and reinstalled several times, working with Windows 7 Home

Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
HP Pavilion 061 PC025A-ABA A434N
iTunes 10.6.3.25
QuickTime not available
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver Not Available
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.52.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0012A6CC0855D2D0
Current user is an administrator.
The current local date and time is 2012-06-26 11:41:54.
iTunes is not running in safe mode.
WebKit accelerated compositing is disabled.
HDCP is not supported.
Core Media is not supported. (16005)
Video Display Information
Intel(R) 82865G Graphics Controller
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.3.25 is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
No drivers in UpperFilters.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the "Add or Remove Programs" control panel.
The last failed MP3 CD burn had error code 4450(0x00001162). It happened on drive E: HP DVD Writer 300n on CDR media at speed 16X.

Error Message: itunes was not properly installed. If you wish to import CDs

I am using Windows XP Professional Service Pack 2 and currently iTunes v8.1
Whenever I start iTunes, a message window pops up saying:
"itunes was not properly installed. If you wish to import or burn cds, you need to reinstall iTunes."
I can click OK, and iTunes will continue to load normally. It also appears to work normally. I can put in CDs and it will import the music off of them.
I have tried to reinstall iTunes, and have even upgraded to the latest versions whenever they've come out (I've had the problem for several months).
Using information I found on the internet, including apple.com, I tried re-installing the GEARS drivers, but with no luck.
I have tried foolin' around with the registry, specifically the entry noted in the GEARS driver pages, altering UpperFilters and deleting LowerFilters, still no luck. Perhaps I'm not doing this correctly? In fact, if I delete both Upper and Lower Filters, upon restarting Windows, I will not have either of my CD/DVD drives showing up in Windows explorer. Further, at the initial stage, I did not have an UpperFilters key, or string. My LowerFilters string has in it, ElbyCDFL, AnyDVD, PxHelp20, ElbyDelay, and MxlW2k.
I believe all of these programs have been on my system for some time.
I am not at all sure what may have changed on my system to cause this error to occur, as I said, it's been several months.
Thanks in advance,
Walt D in LV

I had the same problem until I repaired iTunes.
Start --> Control Panel --> Uninstall a Program --> Click on iTunes --> Choose Repair at the top --> Allow change to be made
Hopefully that will help.

Itunes was not properly installed

On opening Itunes i get the message "Itunes was not properly installed. If you wish to import or burn CD's you need to reinstall Itunes". I am able to import a CD without any problem but not able to burn a CD. I have done a clean uninstall by removing Itunes, Quicktime, Apple software update, Apple mobile device support, Bonjour and Apple application support. I have now tried this three times. I understand that it could be a problem with the GearAspiwdm.sys driver. I don't appear to have this driver installed. I have tried the gear support site and downloaded the driver installer but don't seem able to locate the gear driver anywhere on the system. Can any one help? I would be eternally grateful!
When i managed to load the gear drivers my PC would not recognise any CD/DVD drive on my system.
The diagnostics log from itunes is below:
Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
Acer Aspire X1301
iTunes 9.2.0.61
QuickTime 7.6.6
FairPlay 1.8.20
Apple Application Support 1.3
iPod Updater Library 9.2d4
CD Driver Not Available
CD Driver DLL Not Available
Apple Mobile Device 3.1.0.62
Apple Mobile Device Driver 1.49.0.0
Bonjour 2.0.2.0 (214.3)
iTunes Serial Number 8276FC5E0E421D7E
Current user is not an administrator.
The current local date and time is 2010-07-11 15:27:07.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Video Display Information
NVIDIA, NVIDIA GeForce 9200
** External Plug-ins Information **
No external plug-ins installed.
iPodService 9.2.0.61 is currently running.
iTunesHelper 9.2.0.61 is currently running.
Apple Mobile Device service 3.1.0.0 is currently running.
** CD/DVD Drive Tests **
LowerFilters: AnyDVD (6.6.3.7), UBHelper (2.0.0.11),
UpperFilters: NTIDrvr (1.0.0.9),
Failed loading CD/DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.
Failed loading CD/DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.

Well, after a reinstall, it obviously works again... But the question is: for how long. The last time this solved this issue, it remained solved for just under a week. So, if it still works in just over a week, I will consider the issue solved.
Just for the record: the output now...
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
IBM 2887K2G
iTunes 7.0.2.16
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.1
LowerFilters: cdrbsdrv (7.5.0.0), PxHelp20 (2.0.0.0), drvmcdb (1.0.0.1), sscdbhk5 (1.0.0.1),
UpperFilters: GEARAspiWDM (2.0.6.1),
Video Driver: Intel(R) 82852/82855 GM/GME Graphics Controller\Intel(R) 82852/55 GM/GME Controller
IDE\DiskHTS541040G9AT00_______________________MB2IA5BJ, Bus Type ATA, Bus Address [0,0]
IDE\CdRomTEACDW-225_____________________________2.6A___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is an administrator.
D: TEAC DW-225, Rev 2.6A
Audio CD in drive.
Found 10 songs on CD, playing time 47:47 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 06:45:30
Track 3, start time 10:33:69
Track 4, start time 14:31:47
Track 5, start time 19:03:57
Track 6, start time 23:36:41
Track 7, start time 29:57:04
Track 8, start time 33:33:69
Track 9, start time 36:40:39
Track 10, start time 40:27:40
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 4 10 16 24.
The drive CDRW speeds are: 4.

ITunes was not properly installed error message

Dear All,
A friend of mine is getting the following error when opening iTunes.
"Warning; iTunes was not properly installed if you wish to import or burn CDs. you need to reinstall iTunes"
I have tried;
1. Uninstalling & reinstalling iTunes + Quicktime
2. Downloading and installing the GEAR drivers
3. Following these posts;
http://support.apple.com/kb/HT2615
http://support.apple.com/kb/TS3299
http://discussions.apple.com/message.jspa?messageID=8081513#8081513
Here is the diagnostic information; please can someone point me in the right direction.
Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
Dell Inc. Inspiron 530s
iTunes 10.0.1.22
QuickTime 7.6.8
FairPlay 1.9.16
Apple Application Support 1.3.2
iPod Updater Library 10.0d2
CD Driver Not Available
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.2.0.47
Apple Mobile Device Driver not found.
Bonjour 2.0.3.0 (214.3)
Gracenote SDK 1.7.1.420
Gracenote MusicID 1.7.1.78
Gracenote Submit 1.7.1.106
iTunes Serial Number 96A00247D77D2D86
Current user is not an administrator.
The current local date and time is 2010-11-07 16:52:37.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Video Display Information
Intel Corporation, Intel(R) G33/G31 Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
Genius ID: 493b5db9d323eca0f4697f064a8bc3c3
iPodService 10.0.1.22 is currently running.
iTunesHelper 10.0.1.22 is currently running.
Apple Mobile Device service 3.2.0.0 is currently running.
** CD/DVD Drive Tests **
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM
Failed while scanning for CD/DVD drives, error 2355.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
E: Unsupported CD or DVD drive.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
Thanks

I don't think this one is a variation of the device filter troubles, Littlebirt.
Checking something from the diagnostics:
+Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.+
Is there any virtual drive software (like, say, Daemon Tools or Alcohol 120%) installed on the PC?

HT1926 When I open itunes, this message keep popping up, "itunes was not properly installed. If you wish to import or burn CDs you need to reinstall itunes".

When I open itunes, this message keeps popping up, "itunes was not properly installed. If you wish to import or burn CDs you need to reinstall itunes."

Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

TS3299 iTunes was not properly installed. If you wish to import or burn CDs you need to reinstall iTunes

I've installed iTunes 10.6 on my Windows 7 machine. Everytime I start it I get this message: iTunes was not properly installed. If you wish to import or burn CDs you need to reinstall iTunes.
Reinstalling iTunes made no difference.
So I found this article http://support.apple.com/kb/TS3299 and updated the registry like it said and it still didn't work but it also had the effect of making my CD drive no longer work for anything, including playing movies. Before following those instructions I could read and write cds using Windows Media player. Fortunately, I had backed up my registry leaf and restored it.
So I've been trying to figure out how to burn a cd from iTunes for close to two months now with no luck. Does anybody know how to get rid of the above error message?
Thank you!
David

Hi B Noir,
I ran the diagnostics and here are the results:
Microsoft Windows 7 Home Premium Edition Service Pack 1 (Build 7601)
Compaq-Presario FQ582AA-ABA SR5710F
iTunes 10.6.3.25
QuickTime not available
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver Not Available
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 00D0ACBC02C48EA0
Current user is not an administrator.
The current local date and time is 2012-07-03 17:21:27.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA , NVIDIA GeForce 6150SE nForce 430
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.3.25 is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
No drivers in UpperFilters.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the "Add or Remove Programs" control panel.
Also, I am attaching an image of my driver details:
David

I keep getting the dialogue box: itunes was not properly installed?

I keep getting the dialogue box: itunes was not properly installed?

Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Acer Aspire X3300
iTunes 11.0.1.12
QuickTime 7.7.3
FairPlay 2.2.32
Apple Application Support 2.3.2
iPod Updater Library 10.0d2
CD Driver Not Available
CD Driver DLL Not Available
Apple Mobile Device 6.0.1.3
Apple Mobile Device Driver 1.63.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 003BB9400AA69B20
Current user is an administrator.
The current local date and time is 2013-01-07 11:21:05.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce 9200
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 9d1bbe5cdb74c7ff7d5b531e745c1537
iPodService 11.0.1.12 (x64) is currently running.
iTunesHelper 11.0.1.12 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
LowerFilters: UBHelper (2.0.0.11),
UpperFilters: NTIDrvr (1.0.0.9),
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.

Uploaded 10.2.2 itunes SW. Get message: iTunes was not properly installed. If you wish to import or burn CDs you need to reinstall iTunes. This is my second attempt. Not sure how to resolve. Guidance requested?

When I uploaded 10.2.2 on Windows 7, I receive a statement that iTunes was not properly installed. What may be prompting this condition?

Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

How do I resolve "iTunes was not properly installed. If you wish to import or burn CDs you need to reinstall iTunes"

I am unable to burn CDs in iTunes. When I launch the application, the message "ITunes was not properly installed.if you wish to import or burn CDs you need to reinstall itunes" appears. I have deleted registry files, I have removed all related ITunes apps by uninstalling from Programs and deleting folders in C:Program files(and restarted laptop aftrerwards), nothing seems to resolve this error message.

I am unable to burn CDs in iTunes. When I launch the application, the message "ITunes was not properly installed.if you wish to import or burn CDs you need to reinstall itunes" appears. I have deleted registry files, I have removed all related ITunes apps by uninstalling from Programs and deleting folders in C:Program files(and restarted laptop aftrerwards), nothing seems to resolve this error message.

Fix 'itunes was not properly installed' and missing cd drive at the same time.

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