Fix shockwave player

''locking as a duplicate of https://support.mozilla.org/en-US/questions/958104''
Shockwave player is loaded, but does not work. Flash tests fine; appears to work.
Shockwave for Director - 12.0.2r122
Description: Adobe Shockwave for Director Netscape plug-in, version 12.0.2.122
C:\WINDOWS\system32\Adobe\Director\np32dsw_1202122.dll
application/x-director Shockwave Movie dcr,dir,dxr
Shockwave Flash - 11,7,700,169
Description: Shockwave Flash 11.7 r700
C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_7_700_169.dll
application/futuresplash FutureSplash movie spl
application/x-shockwave-flash Adobe Flash movie swf

Note that Shockwave for Director and Shockwave Flash are different plugins.<br />
The former Shockwave for Director is hardly used these days.
*https://support.mozilla.org/kb/Using+the+Shockwave+plugin+with+Firefox
Which plugin isn't working?
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can check for problems with current Flash plugin versions and try these:
*disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
*disable protected mode in Flash 11.3 and later
*disable hardware acceleration in the Flash plugin
*http://kb.mozillazine.org/Flash#Troubleshooting

Similar Messages

Why is my shockwave player crashing and how will it be fixed?

I just recently encountered this kind of problem, i never had much of a problem with adobe plug-ins except for this one. I use three internet browsers safari chrome and explorer. And all say the shockwave player crashes, why? When I want to watch a vid online at lets say devour or youtube, I cant watch it coz its non responsive, when I try playing games online as well. and even the ads in the yahoo mail.. How will this be fixed?
HELP would be greatly appreciated..thank you.

AFAIK Youtube only requires Flash Player, not Shockwave Player.

Shockwave Player Not Working... PLEASE HELP!

Every single time I try to go into something like a game or
something else that requires the use of shockwave player, a screen
pops up that says somehting like 'you must restart your computer in
order for shockwave installation to be complete.' The thing is, I
have already downloaded and restarted the player. So each time I
get this message, I restart my computer and when I go back to where
I wanted to go, the same message keeps coming up over and over
again, no matter how many times I restart. What is going on here,
and how can I fix it?

Without any details no-one can help you.

Why is the Shockwave player not requesting the root crossdomain.xml

Hi,
I have a Director movie (DCR) that is presented to visitors to my website. The DCR is actually downloaded from a separate Content Delivery Network (CDN).
On startup, the DCR connects to my original website to retrieve some additional information that is presented to the visitor. But because the DCR comes the CDN, when it attempts to access my website a warning dialog appears informing the visitor that the DCR is attempting to access another site and asking them to allow or deny access.
I did some reading of the Adobe docs and found that from version 11.5, the Shockwave player will skip this dialog if the referenced domain includes a cross domain policy file that permits access. The movie can load a specific policy from the target domain, but if it doesn't the docs say that the player will read the default crossdomain.xml from the root of the target network.
So I created and deployed the default crossdomain.xml as described in the documentation and redeployed my application. However, when the DCR started the same dialog appeared warning about the cross domain reference and asking me to allow or deny it.
I thought perhaps there was an error in how I deployed the cross domain file, but when I checked more closely I discovered that Shockwave player never even requested the file from the target server.
Does anyone have any idea why this might be happening? Am I missing some step that is required to make the player request the default cross domain policy file?
Thanks in advance for any help people can offer.
Damian

I thought this had been fixed in the latest version of the installer, but perhaps not. Try the option suggested in this thread

Director won't work on OS X: "This application requires Shockwave Player 11"

Taking a Macromedia Director project and upgrading to Adobe Director (needing to upgrade for several reasons), I found that the published app no longer works on OS X. The error message appears as follows:
"Application Error
This application requires Shockwave Player 11, which can not be found. Click OK to download it."
In console:
Error loading /(path)/my.app/Contents/Frameworks/IMLLib.framework/IMLLib: dlopen(/(path)/my.app/Contents/Frameworks/IMLLib.framework/IMLLib, 262): no suitable image found. Did find: /(path)/my.app/Contents/Frameworks/IMLLib.framework/IMLLib: unknown file type, first eight bytes: 0x58 0x53 0x79 0x6D 0x0A
I made sure that it was being published as a projector, and not as a shockwave. I also tried publishing to an HFS filesystem as opposed to local to an ntfs system (I'm running Adobe Director on Vista). Oddly enough, when I originally ran this project on an XP machine (now deceased) this issue did not occur.
Thanks in advance to any help anyone can give!

This sounds very much like what started happening with my Director-based apps. Perhaps something in that forum thread will help or at least shed a clue, but if anyone comes up with a surefire fix for this, I and my customers would love to hear it.

Cant see video - Error msg: Adobe Shockwave Player crashed

I'm using Mozilla Thunderbird on win 7 professional. It's been working fine up to 3 days ago. Now I get a message (on video sources) that Adobe Shockwave Player has crashed & am unable to view the video. I've un-installed shockwave & re-installed it to no avail. I also tried to go back to a sys restore point but only got 2 recent dates rather that a list of calender. I tried both dates & still not fixed.

Thunderbird does not play video and has nothing to do with how well Adobe products work. You might check with Adobe on fixing their software.

Huge IE7-Flash/Shockwave Player Problem

i just installed IE7 (7.0.5730.11) and wanted to try it out
on some demanding pages, like those with flash animations,
shockwave games and integrated media players. everything worked
fine until i went to www.miniclip.com and started the robot rage
game (
http://www.miniclip.com/games/robot-rage/en/).
signing in was successful and also the choose robot page had no
problems, but after i chose a robot and got to the workshop every
single click caused an "iexplore.exe - Application Error" - The
instruction at [eg.] "0x77ec3593" referenced memory at
"0x00000010". The memory could not be "read". OK>terminate,
CANCEL>debug!
i tried it several times, set all possible IE security and
advanced settings to lowest possible, everywhere "enable" where
possible, ran ccleaner (cleaned temp, cookies etc.), restarted my
notebook and the problem still occurs. sometimes it just hapens
when i get to the first page where the shockwave application starts
(there the "send error report" window comes up and the MS crash
analysis tells me that Macromedia has published a new version of
the flash player (i definitely have the most recent one), but
mostly i manage to sign in, choose a robot and then when i'm on the
workshop page every single click anywhere leads to the application
error.
since the latest flash player/shockwave player issues are
from july 21, i supose the problem is indeed caused by the flash
player, not IE7, since it's not been updated after the end-user
version of IE7 had been released.
if anyhow possible, this issue should be reported to Adobe (i
am not a commercial Adobe customer, so i cannot do that) so they
can fix that and release a new version of flash/shockwave
player

i apologize, i didn't see that i posted it in the wrong
forum; should be in the flash/shockwave player forum

Adobe shockwave player crashing or hanging continues

This is still prevalent and I have had to disable the plugin for shockwave player. Similar was happening with adobe flash player but since the Firefox update it isn't happening as much. Is there a solution to solve this or is it a Adobe issue that they need to fix.? When it hangs or crashes it sometimes takes out downloads. I rolled back to the older dowload box because if I closed the browser it took the downloads out. Downloads don't crash as much with the older download box but with Firefox 20 ( with the new download style) the downloads died quickly with an error message the "file could not be read"
Also, is it okay to enable my add ons now, they were accentuating the problem as well.

Hi ezio.lucenti, I'm sorry your post at the end of this long thread hasn't been answered. What operating system do you run?
This is some standard guidance that addresses the most common issues with Flash on Windows. I'm sure you've seen some of it before, but just in case:
(1) Make sure all recorders/downloaders that interact with Flash media are as up-to-date as possible, or disable them.
(2) Disable hardware graphics acceleration in Firefox and in Flash
(A) In Firefox, un-check the box here and restart:
orange Firefox button (or Tools menu) > Options > Advanced > General > "Use hardware acceleration when available"
(B) In Flash, see this support article from Adobe: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues
(3) Disable protected mode (Windows Vista/7/8)
See this support article from Adobe under the heading "Last Resort": [http://forums.adobe.com/message/4468493#TemporaryWorkaround Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?]
Please note that from time to time, there are problems with specific sites, e.g., YouTube, related to specific add-ons, e.g., AdBlock Plus. So if you can narrow down the problem, then hopefully someone can provide a more specific solution.

No sound in shockwave player 11

I have installed, uninstalled shockwave player 11 both ways
(directly and stand-alone). When I go to the web-site my son's
teacher recommended for his auditory processing problem, the first
thing it does is installs an earlier version of shockwave player. I
do get the program to load but no sound. I have also downloaded to
my desktop, the swadcmpr.x32 file and copied it into the system 32,
macromed, shockwave, xtra file. I have turned my browser off when
installing. Basically, I have tried all of the fixes that I noticed
on this site with no luck. I would really appreciate anyones help
especially for my son. Thank you in advance.

Hey Dan,
After talking to someone in Adobe support, which they could
not figure the problem out either, I found another program on-line
that needed to download Shockwave player 11. I downloaded it from
that site and all is working well. I apologize I cannot remember
what or where the program is located, it was some game my children
wanted to play, but like I said, it worked. There must be something
in the "official" download that locks that part of the program up.
Good Luck!

Shockwave player crashes when I try to use my webcam on Chatroulette

Please, I need help with this issue...I've already reinstalled Flash Player, Shockwave Player and Google Chrome and it still doesn't work! (I've tried with lates version of IE also) I know quite a few people had problems with this, so I would really appreciate some help.
Thanks!

www.chatroulette.com
I got it fixed by using Opera browser...but still isn't working with Chrome or IE.

Snow Leopard and NO shockwave player

recently completed a fresh install of Snow Leopard but i cannot install shockwave player; stating
"Incompatible OS version! Adobe Shockwave Player id supported on MacOS 10.4/10.5"
Does anyone know of this or has a solution?
i have tried both the PPC/Intel versions in both slim and full.
Regards
Chris

Quick fix if you want to install Shockwave Player on 10.6 before Adobe has released a fixed version:
Download Shockwave Slim Installer and mount the disk image.
Open Terminal.app (in the Utilities folder), then run the following command (it's a oneliner):
cp -Rp /Volumes/Adobe\ Shockwave\ 11/Shockwave_Installer_Slim.pkg ~/Desktop/ && cp /usr/bin/false ~/Desktop/Shockwave_Installer_Slim.pkg/Contents/Resources/InstallationCheck && open ~/Desktop/Shockwave_Installer_Slim.pkg
Worked for me, and it should work for you, but I take no responsibility

Why is D11.5 Mac App Standard Projector asking for Shockwave Player 11?

I have created an exam study aid for my students with D11.5 and have turned it into a Windows exe and an App for the Mac users. I selected no compression in the Projector Settings and selected player type: Standard on the Projector tab. On some student computers the Mac App is asking them to download Shockwave Player 11. First of all, I created the Mac projector with no compression or Shockwave and so why is it asking the student to download the player. Second, even when they download and install the new Shockwave Player, which is up to version 12 now, it still complains that they need to download the player and the App will not play. What do I have to do to fix this so my students with Macs can use my exam aid? Please help!

This maybe a little off the subject... but here is how I bypass the 'requires Shockwave 11' bug! - while building my hybrid CD's.
I build the master cd image on my MAC...
For some strange reason - my cd rom burning software, turns my working director made mac.app into a 'requires Shockwave 11' bug? - if I make an .iso image???
So this is how I get around it...
Create the director app + all the support files.
run the 'BURN' cd rom authoring software!
set to DATA & <Mac + PC> format
Name the CD
Now place all the files across into 'BURN'
burn the cd (DON'T make or save an image!)
close burn
test the cd (on both mac and windows)
< Make sure that the shockwave 11 bug is missing!!! >
if the CD works… How to make the master image!!!
use the copy function within the burn software to save an image file!
drag the cd over to burn - then hit save - not burn!
save the image
a (DCD/CD-R Master Image) .cdr format
this will now be the master image for making cd's
if the CD does not work...
using the mac disk utility to create an 700 MB New Image
Format : MS-DOS (FAT)
place all your files into the FAT image.
launch 'BURN'
set to DATA - <Mac + PC> format
Name the CD
Move all the files from the FAT image, across into 'BURN'
burn the cd (DON'T make or save an image!)
close burn
test the cd (on both mac and windows)
< Make sure that the shockwave 11 bug is missing!!! >

Shockwave player is either busy or has stop working...this happens all the time. How can I correct this problem?

Every five minutes or so I keep getting warning signs that Shockwave player is either busy or has stopped working do I want to continue or stop plugin. How can I fix this problem? I have refreshed firefox. I have uninstalled and re-installed and still this problem persists.

Can you post a link to where this happens? A screenshot may help as well: https://forums.adobe.com/thread/1070933
Also your operating system and Shockwave Player version?

Flash and Shockwave Player Distribution Downloads

Is there anyone using the MSI package to push shockwave using
group policy? I am having problems with it. Flash work great but
not shockwave. I get this error in the Application event viewer.
Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 11606
Date: 4/10/2007
Time: 3:25:13 PM
User: NT AUTHORITY\SYSTEM
Computer: 0241-R023A-C01
Description:
Product: Adobe Shockwave Player -- Error 1606. Could not
access network location \Macromedia\Shockwave Player\.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 41 37 44 42 33 36 32 {A7DB362
0008: 45 2d 31 36 44 43 2d 34 E-16DC-4
0010: 45 32 39 2d 38 41 33 34 E29-8A34
0018: 2d 45 37 34 33 38 31 45 -E74381E
0020: 30 30 42 35 42 7d 00B5B}
Thanks in advanced

We're working on addressing some of these Shockwave problems.
But it will take time. Sometimes when a company is acquired some
things don't quite make the transition. We realize that, and we
apologize.
The issue with the Shockwave MSI is that that the setPROFILE
is saved in the Applications Data directory here:
[%APPDATA]\Macromedia\Shockwave Player\
In the transform that you can download from the link below,
the setPROFILE has been updated to be saved in the following
directory.
[%TEMP]\Macromedia\Shockwave Player\
This should resolve the issue that you are experiencing.
Please download the transform from the link below.
http://www.supportflash.com/shockwave_transform.zip
The Shockwave Engineers are aware of this issue and it will
be fixed for the next release.

Shockwave player in Japanese?

Hi, I just recently downloaded Shockwave Player, but for some reason, the menu is all in Japanese instead of English. Any way to fix this problem??

Where did you download the installer from? Try this link (for Windows)

Fix shockwave player

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