Fixed wifi problems with Verizon FIOS' Actiontec MI424WR router

My FIOS router was setup for 64bit WEP with support for b and g. It had worked great for years with my iPhone, iPod touch, and other computers in my home. Then came the iPad. The iPad would lose the connection, prompt me for the password, etc. several times per day. I first tried changing to g only support. It didn't help. Then I changed to WEP 128 and all of the frustrating problems appear to have gone away.
Hope this helps some of you love your iPad more because I was really starting to hate mine...

I went into the router and set a static IP address for the ipad (in the low 200's dont use the 100's its for your fios cable dvr's). You will first have to shutdown the ipad (not just sleep). Then delete the ipad from the connection list in the fios router. The instructions from the fios router pdf are below. I am on 24 hrs and even with wep and no fixed channel I have had no problems.
To define a new connection with a fixed IP address:
1. Click New Static Connection in the DHCP Connections screen. The “DHCP Connection Settings” screen appears.
2. Enter a host name for this connection.
3. Enter the fixed IP address to assign to the computer.
4. Enter the MAC address of the computer’s network card.
5. Click the OK to save changes.
☞ Note: A device’s fixed IP address is actually assigned to the specific
network card’s MAC address installed on the network computer.
If this network card is replaced, the device’s entry in the DHCP Connections list must be updated with the new network card’s MAC address.
To remove a host from the table, click the appropriate “Delete” icon in the Action column.

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How to use Aiport Express with Verizon FIOS Actiontec MI424WR

The Airport Express won't connect to the Actiontec MI424WR FiOS router when it's set to use WPA2 encryption.
I figured this out after a couple of hours of resetting the Airport Express and Googling the issue.
It's annoying to have to "downgrade" to WPA but other than leaving the network unprotected, that's the only way to make them work together.
So on the Actiontec, use WPA TKIP & AES (make sure both TKIP & AES are selected as AES alone won't work either) encryption.
On the Airport Express pick WPA/ WPA2 Personal.
The Pass-Phrase should obviously be the same.
I hope this helps someone by showing-up in Google searches for people.

Thanks for your post.
Apple does note that the AirPort Express cannot join "other" networks using WPA2, but it's buried in the fine print of footnote #3 on the spec sheet, so most folks are going to miss that bit of information.

What ports need to be open in a version fios Actiontec MI424WR router to share Mac files os 10.7os

I need to share Mac Lion files over the internet through a Verizon FIOS Actiontec MI424WR router. I don't know which ports need to be open.

548 is AFP assuming you are sharing with another Mac

Can't video chat with iChat 6.0.1 with Verizon Fios modem,MI424WR.

Can't video chat with iChat 6.0.1 with Verizon Fios modem, MI424WR. Get error "Router type is Restricted, Port Restricted, Symmetric, or Unknown." How do I configure the router? I have allowed iChat incoming connections in my Mac (10.7.2) firewall. GChat and Skype work fine.
Thanks

Hi.
You have to configure Port Forwarding on the Verizon FIOS Modem Router for iChat.
http://support.actiontec.com/doc_files/MI424WR_Rev._G_User_Manual_30.16.0_v1.pdf
Excerpt from pages 109 & 110:
"To set up basic port forwarding:
1. Click the arrow next to “IP Address forward to or select from menu” to display a menu and either enter the IP address of the item to port forward from, or choose an item from the drop-down menu (choose your machine by host name, since the internal ip address changes from time to time, after the lease time expires).
2. Click the arrow next to “Application to forward...” and select a pre-configured application from the drop-down menu (if iChat is not present in the list, you'll have to set up Advanced Port Forwarding).
3. Click Apply. The new port forwarding rule appears in the “Applied rules” table at the bottom of the screen. "
" To set up advanced port forwarding (custom ports):
1. Click the arrow next to “Application to forward...” and select Custom Ports from the drop-down menu.
Con
2. Enter the host name (from the drop-down list) or local IP address of the computer providing the service in the “Specify IP” text box. Note that only one local network computer can be assigned to provide a specific service or application.
3. Click Advanced.
4. Select the Internet protocol to be provided from the “Protocol” drop-down list. Depending on the protocol selected, additional options appear in the screen.
5. Select the connection with which this port forwarding rule will be active from the “WAN Connection Type” drop-down list.
6. To select a port to forward communications to (this is optional), select “Specify” from the “Forward to Port” drop-down list, then, in the text box that appears, enter the port number. If no port is identified, select “Same as
Incoming Port.”
7. If this port will be active all the time, select “Always” from the “Schedule” drop-down list. If the rule will only be active at certain times, select “User Defined” and click Add. Then, add a schedule rule (for more details about
schedule rules, see the “Advanced Settings” chapter of this manual).
8. If source and destination ports need to be specified, select Specify from the drop-down menu list (by clicking on the appropriate arrow), then entering the port numbers.
9. Click Apply to save the changes. The new port forwarding rule appears in the “Applied rules” table at the bottom of the screen."
Ports used by iChat
Good Luck.

Kindle Fire HD problems with Verizon FIOS

This has happened to me several times now and Amazon has even shipped me two replacement kindles to resolve the problem which I have no deteremined is the fault of Verizon FIOS and not Amazon.
The problem: The Kindle Fires will not download books or stream/download purchased movies from Amazon but will instead hang and then timeout.
I was able to obtain a debug log from the kindle fire and it is full of messages like this:
amazon_main5:05-22 22:12:46.412 3846 4259 E AmazonVideo.service: EXCEPTION: Making request to https://atv-ext.amazon.com/cdp/library/GetLibrary?firmware=fmw:15-app:1.0.3089.1-ATVAndroidTateClien... java.net.SocketTimeoutException: Read timed out
however, I am able to make these same requests from any other machine and they proceed fine:
macbook$ curl 'https://atv-ext.amazon.com/cdp/library/GetLibrary?firmware=fmw:15-app:1.0.3089.1-ATVAndroidTateClien...
Response:
{"message":{"statusCode":"ERROR","timestamp":1400857908,"body":{"code":"CDP.InvalidRequest.MissingRequiredParameter","message":"Could not retrieve client information from request."}},"signature":"m6OJiOF4oB/X+90WykVPk5CA9p0PZlUKgfR6JlkLmhvqQfRenTgN0xuvYS78C3XM5eGdAV/VBZWIzhz69Ko920shu3/O80XlJrPig3HmMgXoFzNMOAMQTeGNiTwrRkhl6AZmZtix0o3EcvpoBcLyhSJiza5GWc8shJ8a6VfzlfM="}
I have no idea why this is happening JUST FROM THE KINDLE FIRE. Our iPhones, iPad and Rokus have no issue streaming from amazon and i've sent hours on the phone with amazon who are correctly pointing out that this is an issue with Verizon FIOS, most likely with the junky actiontec router.
Need more proof? Connecting the kindles to the hotspot on my cell phone or using any other wi-fi network allows streaming and the downloading of books.

You say "I have no idea why this is happening JUST FROM THE KINDLE FIRE. Our iPhones, iPad and Rokus have no issue streaming from amazon and i've sent hours on the phone with amazon who are correctly pointing out that this is an issue with Verizon FIOS, most likely with the junky actiontec router." And then you blame the Verizon router for the issue even though you say other devices are working fine.
It's an issue of how the javascript executes on the Kindle, per the log entry you post. That has nothing to do with the router but indicates that the Kindle is failing to properly execute the java call and interact with the server.
Try forgetting and then re-establishing the Kindle Wifi connections to the router. If that doesn't work, if you've changed the default settings of your router, try doing a factory reset of it. If you can do a factory reset of your Kindle, try performing that also.
You problem is likely not widespread as there are no complaints like this on the various forums I monitor that cover issues with FiOS Internet. My neighbor (who has a Kindle Fire and FiOS Internet) has no issue like yours.

How to get a good wifi connection with Verizon FIOS?

Hello...
We switched to Verizon FIOS about a month ago, and since then I've had spotty connecting problems with wifi. My iMac needs to be re-connected a few times per day, as does my son's Macbook. Also, we have four iPhones and we all have to wait for our phones to switch to wifi from Edge when we turn them on. With our old NetGear router we had no problems. Our PC's are okay too. Just the Apple stuff. We've already called Verizon and they had us change our frequency, but that didn't help. Before calling them again I'm wondering if anyone has any advice? It's very frustrating. My husband thinks the Verizon modem/router is cheap compared to NetGear. But we're stuck with it. I'm still hoping to become a Verizon FIOS fan.
Any ideas?
Thanks in advance, Deb

Joe -- we do have our cordless phone on a shelf next to the desk that the modem/router are on. But we also had it there when we had Time Warner and NetGear, with no problems. So I'm not sure that's it. Also since the location of the modem/router is the same as before, I don't know why the location would be a problem for the Macs now. My son had wifi problems with his PC before we switched, but now he's fine. I obviously have no idea about the neighbor's phones, nor could do anything about those if they were a problem.
We have noticed that our cordless phone has some problems that it didn't have before Verizon FIOS, but we haven't really dealt with that yet as our landline phone is really pretty pointless now that we all have iPhones.
I guess it's the channels that my husband is changing then, because he said there are channels 1-11, and we've used 1 and 11, and now he's trying 10. So far I'm not noticing much difference on my iMac. I still have to re-connect to the internet every time I wake my iMac from sleep, or turn it on in the morning. I never used to have to do that. Same with my younger son and his Macbook. Also our iPhones aren't connected immediately when we turn them on. They used to be.
The only thing I know about frequency is that our cordless phone is one or the other of the frequencies you mention, but I don't remember which one now.
I think we were given a user guide for the modem/router, and my husband has been reading through it, but not finding anything about turning off the wireless part of the router only. Thanks anyway though for the link. I'll check it out to see if it's something different.
Thanks, Deb

Setting up New Airport Extreme with Verizon Fios Actiontec MI-424-WR Modem

I just purchased the new Airport Extreme to run my network at home. My internet provider is Verizon Fios. With their installs, they use an Actiontec MI424WR modem/router. I would like to disable the router part of the Actiontec and use the AEBS for my router. Any advice on how to accomplish this? Thanks.

ufbrad24, Welcome to the discussion area!
FiOS does not require a modem. The Actiontec device is a router only.
You could replace the Actiontec completely with the AirPort Extreme base station (AEBS). Many have discovered that this can be done by a quick call to Verizon.

Yoga 13 - Wifi Issue with Verizon FIOS Advanced Router

In an effort to boost the Internet Speed for my wireless devices in my house I upgraded my Verizon FIOS router to their Advanced Router. I had noticed that all of my Wireless Devices were unable to get any more speed than 25/25, when I get 75/35 to my home. I discovered that my router was the issue. So I upgraded and was instantly able to reconnect all of my wireless devices and laptops without any issue, except my Lenovo Yoga 13. It kept getting an error that it could not login to the SSID I would give it. It would see it, but when I put in the password it would fail to connect andd give me a message indicating the same. So I thought I may need to download a newer driver. The Yoga would still attach to my hotspot, so I downloaded the latest WLAN driver. It still would not work, but I notced that it did not dump the old driver, so I deleted it and then I could not attach at all to anything. So I used another unit downloaded all off the WIreless and Bluetooth drivers I could find on the Lenovo site for Windows 8.1 and loaded them back up. I am now able to login to my new router but I get worse speeds than I did before. Now I get 10/20. But I also saw that there are now a bunch of bluetooth and wireless drivers in loaded in control panel, so before I delete any, do I need them all? Are they stepping on each other? What ones are definitely needed? Has anyone gotten anymore than 25/25 out of the Lenovo drivers? And did they ever succeed in hooking it up to a Verizon FIOS Advanced Router?
Let me know!
Thanks!

I went into the router and set a static IP address for the ipad (in the low 200's dont use the 100's its for your fios cable dvr's). You will first have to shutdown the ipad (not just sleep). Then delete the ipad from the connection list in the fios router. The instructions from the fios router pdf are below. I am on 24 hrs and even with wep and no fixed channel I have had no problems.
To define a new connection with a fixed IP address:
1. Click New Static Connection in the DHCP Connections screen. The “DHCP Connection Settings” screen appears.
2. Enter a host name for this connection.
3. Enter the fixed IP address to assign to the computer.
4. Enter the MAC address of the computer’s network card.
5. Click the OK to save changes.
☞ Note: A device’s fixed IP address is actually assigned to the specific
network card’s MAC address installed on the network computer.
If this network card is replaced, the device’s entry in the DHCP Connections list must be updated with the new network card’s MAC address.
To remove a host from the table, click the appropriate “Delete” icon in the Action column.

Configuring E3000 to work with Verizon FIOS actiontec cable modem / router

Hi all, I've read knowledgebase Article ID: 3733, which seems to get me on the right track, but the router menu screens shown do not match the E3000's screens.
I have a FIOS cable modem / router in the basement that I need to keep since it drives all the FIOS guide and on demand features. I have a NAS drive in the basement and all the house hard wiring runs to the basement as well.
I wanted wireless n and a better location for the wireless access point, so I bought the E3000 and put it in the kitchen on the main floor
When I wired a numbered LAN port on the E3000 to a numbered LAN port on the ActionTec and brought the router up all worked fine, but quickly found that wireless clients could not see the NAS. I suspect that this is because the E3000 uses a different address range(192.168.0.1) than the actiontec (http://192.168.1.1/). I ended up moving the NAS upstairs to temporarily fix this, but my wife would like me to get it out of her kitchen ASAP :-)
I tried just about every setting imaginable (setting IP of E3000 actiontec range, disabling NAT, disabling DHCP, enabling/disabling RIP) to get the E3000 to simply become a wireless gateway and wired switch and let the actiontec do the routing but never could get it to work.
Could someone post a version of Article ID: 3733 that works for the E3000???
Solved!
Go to Solution.

Press and hold the reset button on E3000 router for 30 seconds. Release the reset button and wait for 30 seconds. Power cycle E3000 router.
Now connect one computer to Ethernet port 2 on the router ( Do not connect the cable between modem and E3000 )
open the setup page of E3000. Change the wireless settings of E3000 router.
Go to Setup tab and change the IP address of E3000 router to 192.168.1.2.
Disable DHCP server on the router and save the settings.
Do NOT change any other settings ( NAT firewall ).
Connect the cable from modem to the Ethernet port 1 on E3000 router. power cycle the router.
Now try to access the Internet through E3000 router.

Hi there, could you please tell how to fix wifi problem with my iphone 4S since yesterday. The wifi on/off is disabled. thanks

Since yesterday the wifi on/off option stopped working suddenly. I mean it looks like as its freez. could anybody assist. thanks

Follow the steps in the article below that is specific to the issue you are having:
http://support.apple.com/kb/ts1559
hope this helps

New imac 27(Intel based,bought 2013) slow wifi connection with my Verizon fios actiontec router. All other wireless devices in the house(ipad 3gen,MacBook Air ,hp laptop) have a much faster connection. Should I change router settings to G only,etc

New imac 27(Intel based,bought 2013) slow wifi connection with my Verizon fios actiontec router. All other wireless devices in the house(ipad 3gen,MacBook Air ,hp laptop) have a much faster connection. Should I change router settings to G only,switch channel from auto to maybe 6,channel width to 20mhz? Already changed security settings to WPA2. Currently router is running in mixed b and g mode.

If you have one computer running on G they will all run on G. All ROUTERS are backward compatible, in otherwords if you have a group of computers and all of them are N compatible and one or two are G They will all work but the N computers will run at N and those that are G will run at G speed not N.
It can get confusing but really it is simple. The newest is 802.11 AC and ic used with the newest Mac Computers made available in November 2013. So if you have the newest Airport Extreme that is 802.11ac and the newest computers that are AC compliant your speed will be 5 times faster than anything on the market right now.

Is there a fix for the WIFI problem with Lion? How can I get Lion off of my Mac?

Is there a fix for the WIFI problem with Lion? How can I get Lion off of my Mac?

gmiller0 wrote:
My mac has 10.7.3 and will not connect to wifi after it wakes up. Have contacted AppleCare but the problem cannot seem to be resolved.. I guess this is a major issue with Lion:(
What model of Mac? I have a MBP running 10.7.3 and do not have that issue. From the other couple of posts I've seen about it, it seems to be maybe an issue with some iMacs? Have your tried searching the Lion or iMac forums for similar issues, just to see if anyone has hit on why it is happening?

How to fix wifi problem and blue tooth since update with 6.1.3, how to fix wifi problem and blue tooth since update with 6.1.3

how to fix wifi problem since ios update

http://support.apple.com/kb/ts1559
After following the steps included with the link provided, if you are still unable to turn Wi-Fi on, please contact Apple for support and service options.

IPad mini with retina still having wifi problems with iOS 8.0.2 - slow or none. Resetting temporarily fixes problem it very annoying. Please fix Apple! Not up to scratch.

iPad mini with retina still having wifi problems with iOS 8.0.2 - slow or none. Resetting temporarily fixes problem it very annoying. Please fix Apple! Not up to scratch.

I Have followed these steps, and tried others, such as resetting all my network settings. At best these only temporarily fix the problem - wifi still becomes slow or stops. I have other Apple devices connecting fine to my airport express. why is my iPad mini not working? Is it related to the fact it is 3G and I don't have a sim card installed? It is the current top of the range model with iOS 8.0.2. I paid over the odds for the best, and it is almost completely redundant. Apple - I'm losing faith. You need to keep the public better informed and fix this problem fast, otherwise I will leave you for good.

VIsta Wireless Problems with New FIOS Install July 2009

I recently had FIOS telephone, INternet andTV intstalled. All was well except on my Vitsa laptop I cannot maintain a steady wireless conneciton with the Actiontec MI424WR router. I hit the Web and found out that many have had this complaint and that there is an ongoing conversation about whose fault the problem is. I had flawless service under TIme- Warner with my Vista Wireless so I did not intially assign blame to Vista or my laptop. I do recall the Verizon installer mentinoed "problems with Vista" but he did not elaborate. I spent all day yesterday researching and attempting every fix suggested on numerous web sites. All failed except one.
Essentially, I now use my LinkSys Router in front of the Actiontec MI424WR router. I found the instructions to do this on numerous web sites after researching FIOS Vista wireless problems. The LinkSys router handles only wireless. Now my Vista laptop never drops a connection. I still have acess to FIOS TV guide and on demand so the fix did not interfere with FIOS router TV functions.
THe bottom line is that it would appear that there is a problem with the Actiontec MI424WR router and Vista. Fortunately for me I had the Linksys ROuter available. Verizon - you need to look into this. Based on what I have experienced I cannot recommend FIOS internet for those with VIsta computers until tjhis is addressed.
From what I have researched, Verizon claims it is a Vista problem. Beta testors of WIndows 7 have reported the same issues with FIOS and Actiontec MI424WR router. My experience and that of others who have devised the fix I employed would clearly suggest that Verizon needs to look into this and get this problem solved.
Steve B.

My neighbor had a similar issue. When trying to figure it out we found out that there is a problem with some of the Intel drivers when connecting to some g class routers. We upgraded the wireless drivers on the computer and bingo the problem went away. This was on an Intel-R pro wireless. If you have Intel-R pro wireless on your computer, try upgrading to the current driver set and see if that helps you too.
http://downloadcenter.intel.com/Default.aspx?lang=eng and then input the device number to search for a driver
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Error exists between keyboard and chair.

Fixed wifi problems with Verizon FIOS' Actiontec MI424WR router

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