FIXED: X300 - Touchpad and Touchpoint stop working at random

Had a user today with an X300 say that his touchpad and touchpoint just 'stopped' working; plugging in a USB mouse allowed him to continue using the laptop, but both onboard devices were dead. We tried the FN + F8 toggle, which normally disables the touchpad; this time it said "UltraNav Driver Not Installed."
I reinstalled the UltraNav Driver and Utility, as well as the Hotkeys application. Multiple reboots later, the touchpad and touchpoint were still disabled.
The fix, it seems, is to go into the BIOS (F2 at boot I believe?) under Config --> Mouse --> and disable EITHER the Touchpad OR the Touchpoint. When both devices are active, neither will work. When one device is disabled, the other will work.
I'm waiting on word from Lenovo about a better fix, but for now this will let you use the laptop without a USB mouse.

@xyster,
Have you tried doing a factory recovery?
*Non Lenovo employee*
I have a Y2P (i5) ... Feel free to ping me if you want me to test some applications with your Y2P if you have the same model. I don't mind keep doing recovery on it if needed .... =)

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Plnjmw, welcome to the forum.
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Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.
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FIXED: X300 - Touchpad and Touchpoint stop working at random

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