FIXED: ZEN Micro won't format, clean up, etc. and not recognized by PC via

In normal mode, it will start and hang at the Creative screen. When connected to the USB cable, it will kick on and do the same thing.
Starting it up in recovery mode will bring up the recovery menu. You can hear the clicks, select the options, etc. and start any of them. However, once started, it seems to freeze. For example, on CLEAN UP, it stops on the SCAN DISK; on FORMAT, it stops on FORMATTING, etc.
Tried installing drivers on the PC and even using the Creative Recovery Tool - it's just not recognizing the player.
Wondering if the HDD is shot here but I would think that the device would still be recognized by Windows even if the HDD was shot, since, if it IS shot, it still boots up and has some level of functionality.
I Googled the heck out of this and searched here, to no avail.
HELP
!!! ;D
Message Edited by rushpage on 04-05-2008 02:04 PM

Well, it was the HDD. I upgraded it with an 8GB CF (under $40 on eBay). I then tried to reinstall the firmware, just to be sure it all would be fresh and fine. Nice guide for that here:
http://www.anythingbutipod.com/forum...ead.php t=7459
But, unless I missed it, he doesn't say to format the CF first. That help came from here:
http://forums.creative.com/creativel...d=23004#M83976
Hope this all helps out someone someday.
Edit: This is a nice little player! Too bad they went with the HDD instead of something solid state. Message Edited by rushpage on 04-05-2008 02:6 PM

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Claire does this mean you have tried it on different machines?
Qoute "P.S. All this has been tried on both WinME and XP"
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<IMG src="http://img.photobucket.com/albums/v470/johnnyjudge/Slide.jpg">
Click on Device Manager,
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First you probably need a new battery for the player. Second if you have not erased your firmware LEAVE IT ALONE. The firmware will not fix needing a battery.Post after gettig new battery.

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No, the link still doesn't work, cause I keep getting 500 errors redirects, but I did find the files you wanted me to download. And I installed them. And I found out I already had them installed. So I opened Media Source only to find that the MP3 player was not listed. All you gave me was a plugin for the packaged media player that came with the MP3 player, which I really do not care to use. This will only work if Windows can mount the MP3 player. At which point, I would rather use Windows Explorer to manage the music files.
I don't know if you understand this, but the MP3 plaer is being dected, but not being mounted. After some peeking around on other sites, other users are having similar problems as me. It seems that there is a corrupt file in the firmware that prevents the driver from recoginizing it.
The link the the article can be found here:
http://www.fixya.com/support/t36009-creative_zen_micro_not_recognized
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FIX: Zen Micro Installer Error - "DemoShield Player has encountered an error.

I just thought I'd post a solution to a problem I was having with the Zen Micro Explorer software installation because it might help someone else. Also, this forum is well indexed by search engines so it will be easy for people to find. It took me well over an hour to track this down.
After starting the Zen Micro Explorer Installer CD, a full screen splash is shown of the creative logo and then DemoShield is started for the software install. It shows an intro screen where you must click 'Next,' on clicking next the DemoShield program was crashing with the generic Windows error "DemoShield encountered an error..." The problem appears to be a software conflict between DemoShield and Apple's QuickTime (any version as far as I know). Disabling the QuickTime startup entry does not help, installing in Safe Mode does not help and exiting any instance of QT in the system tray does not help either.
To fix the problem you must un-install the QuickTime software from your computer by going through the Add/Remove Programs screen in the Control Panel. Once un-installed, run the Creative installer CD again, this time it will run correctly. Follow the on-screen prompts to complete the install.
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When you have completed the install and restarted your computer you can re-install QuickTime. At the time of writing (4th Sept 2005) QuickTime and iTunes are bundled in one download package so you must download both. You can <a href='http://www.apple.com/QuickTime/download/' target=_blank>get the bundle here[/url]. Let it download and run the installer. If you already have iTunes installed, the installer will 'Repair' your installation, detecting that QT is missing it will re-install. If you do not have iTunes the installer will installer iTunes and QuickTime.
When you have completed the QuickTime+iTunes install you have got around the DemoShield issue. I hope this of use to anybody with a similar problem.Message Edited by PhilM on 09-5-2005 02:30 AM

Hi Jeremy,
I knew it was an issue with QuickTime because I clicked on 'Send Error Report' on the error message and it took me to <a href='http://oca.microsoft.com/en/response.aspx?SGD=0b73e24-7433-4ee-ac4c-49956d08c85c&SID=623' target=_blank>this page[/url]. It states "An analyst at Microsoft has investigated this problem and determined that an unknown error occurred in QuickTime Player. This software was created by Apple Computer, Inc.."
My QuickTime version is 7.0.2. My operating system is WIndows XP Home (Athlon 64; 52Mb RAM)
Eventually I just tried uninstalling QuickTime and it wroked after I did that. Some screenshots: <a href='http://www.phantomphil.co.uk/ZM/' target=_blank>Click[/url]
The contents of my disk.id file reads:
Creative Zen Micro
ZENM-CDSD-W-LB
Hope this hel
ps.
Message Edited by PhilM on 09-5-2005 02:45 AMMessage Edited by PhilM on 09-5-2005 02:48 AMMessage Edited by PhilM on 09-5-2005 02:49 AM

FIXED: ZEN Micro won't format, clean up, etc. and not recognized by PC via

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