Fixes for Wireless Keyboard Blue Screen Crashes - POST HERE

This thread is for posting possible SOLUTIONS and FIXES to the Blue Screen of Death (BSOD) issue that occurs when using Boot Camp on Windows 7 with the Apple Wireless Keyboard.
SYMPTOMS: When using the Apple Wireless keyboard with Windows 7 (for example), you'll often get a BSOD upon first keystroke when coming out of sleep or an idle period.
SETUP: Boot Camp 3.1, Snow Leopard, Windows 7 on a fairly current iMac (2009).

Okay, I am having the exact same problem as the rest of you. I'm running Windows 7 Home Premium on a Mac Mini and when my Apple Wireless keyboard falls asleep, pressing a key on it causes a Windows 7 BSOD. None of the previously mentioned fixes has been helpful. I think the reason that they haven't been helpful is the weird nomenclature across all the different windows versions. For instance, my Windows 7 doesn't have a "Device Manager", instead it's "Devices and Printers". There are also no "Bluetooth Radios" it's "Generic Bluetooth Adapter". But I digress.
Turning off power management through the bluetooth options definitely did not help me out at all. The BSOD just kept on showing up.
Okay, so now I may have found an actual fix to this problem. I want to be very specific about exactly what I did and how everything is named and set up in my Windows install.
First, from the start menu I selected "Devices and Printers". This opened a window with the following path laid out in the address bar "Control Panel > Hardware and Sound > Devices and Printers >". From here I clicked on an icon of a keyboard that was named "Apple Wireless Keyboard". This opened a new window named "Apple Wireless Keyboard Properties". I clicked on the "Hardware" tab. There are four "Device Functions:" listed: "Bluetooth HID Device", "HID Keyboard Device", "HID-compliant consumer control device", and "HID-compliant consumer control device".
I click on "HID Keyboard Device" and then click the "Properties" button. Another window opens. Here it says the Driver Provider is "Apple". I now click the "Uninstall" button. It asks me if I'm sure I want to do this and I say yes. It asks me if I want to restart the computer and I say yes.
After restart, It asks me if I want to restart again and I say yes. Now, when I go back into the "Apple Wireless Keyboard Properties", there is still an "HID Keyboard Device" driver. However, when I check its properties it now says the Driver Provider is "Microsoft".
Everything seems to be working now. There seems to be no BSOD. The special function keys on the keyboard like volume control don't actually control the volume now. They just act like regular function keys. That may be an issue for you, but not for me. I just want to check to see how my websites render in IE and not have to restart windows every 15 minutes.

Similar Messages

Solution found for Vista 64 Blue Screen Crash when Itunes Sharing on.

After days of trial and error, I found the problem with my Windows based machine crashing (Blue Screen, IRQL error) when ATV would access ITunes through sharing. FYI, The blue screen error looked like a TCP/IP error.
The problem was with the AntiVirus software. I had to completly remove CA Security suite from my system. After removal, no problem to see library and share music, movies and pictures. Not sure what the conflict is, but apparently Itunes home sharing and Antivirus / Security software do not like each other.

ati3duag.dll
You're having trouble with the drivers for your ATI Radeon video card or display adapter, lord.
If you've got a name brand PC and the video card or display adaptor came installed with the PC, head to the drivers and downloads page for your particular model of PC at the PC manufacturers website and try updating your video driver or display adaptor driver.
If the PC is custom/home-built, or you've added the Radeon to the system yourself, head to the AMD support website (AMD now owns ATI) and look for updated drivers for your particular model of video card or display adaptor.
If you're already up to date on your drivers, or updating didn't help with the BSOD, try heading into your Device manager and reinstalling your video drivers or Display adaptor drivers.
Do any of those measures give you any relief?

Fix for wireless keyboard that won't turn on

I replaced my batteries after the low warning. It wouldn't turn on. Looking into the battery compartment, I saw that the bottom didn't appear like that on my wife's keyboard. Mine was like looking down on a cup with a shiny button in the middle. My wife's had the shiny button, but the plastic wasn't cupped. I used a wooden dowel to loosen mine, removed it, replaced the batteries, and it worked! Then I replaced the plastic so that the cupped side went in first. Again replaced the batteries, and I'm using it right now. The piece is designed to keep the keyboard contact centered for the battery.
Apparently, changing the batteries can result in the plastic piece getting turned around. The cupped area prevents the positive battery contact from contacting the shiny button at the bottom. It appears to be a design flaw. My wife's keyboard is much younger than mine, so it seems that they are still being produced like that. Be careful when you remove the batteries!
YMMV
Bill

Did you ever back up your phone using iTunes on your computer?
If you can use iTunes on your computer but don't have your device:
Go to iTunes > Preferences (Mac) or Edit > Preferences (PC).
Click the Devices tab.
Hold your mouse over a backup to display the serial number for that device. You'll also see the IMEI/MEID and CDN for your iPhone or iPad (cellular model).

Easy fix for psn store blue screen

If anyone having issue with psn store or what's new not loading. Here is a simple fix . First u have to sign out from psn then go to psn store ul be ask for sign in with in the store. Wait for10 to 15 second . Yep all working again

turn your ps3 off bye the button

Apple's "Solution" for Blue-Screen Crashing Problem

Good Morning,
For those of you thinking of calling Apple's Technical Support for help about the Blue-Screen crashing issue, don't bother.
I just got off the phone with Tech Support about the blue-screen crashing issue. After waiting 15 minutes for help, the first thing they did was act as if I were the first person to report this problem. The tech support guy finally admitted that Apple has received thousands of calls on this matter in the past couple of days.
When I asked for a solution, the only thing the tech support guy offered was to have me disconnect all my external devices, then restart Windows and disable various services, the restart my computer, then reconnect my external devices, then reconnect the iPod, then restart the computer again...Absolutely ridiculous.
I did all these steps, and I got the iPod to work once. But when I restarted my computer again, the problem returned.
So, after a lot of wasted time, I'm back to where I started.
I'm getting rather angry about this.
Apple needs to fix this problem -- TODAY
How could Apple release a new version of iTunes with this problem?
If you call Tech Support and they try to tell you they have not heard of this problem before, just give them this list of links to discussions concerning the crashing issue:
http://discussions.apple.com/thread.jspa?threadID=1703809&tstart=0
http://discussions.apple.com/thread.jspa?threadID=1705339&tstart=0
http://discussions.apple.com/thread.jspa?threadID=1700339&tstart=0
http://discussions.apple.com/thread.jspa?threadID=1706206&tstart=0
http://discussions.apple.com/thread.jspa?threadID=1701063&tstart=0
Thanks,
Matthew

Good Morning,
For those of you thinking of calling Apple's Technical Support for help about the Blue-Screen crashing issue, don't bother.
I just got off the phone with Tech Support about the blue-screen crashing issue. After waiting 15 minutes for help, the first thing they did was act as if I were the first person to report this problem. The tech support guy finally admitted that Apple has received thousands of calls on this matter in the past couple of days.
When I asked for a solution, the only thing the tech support guy offered was to have me disconnect all my external devices, then restart Windows and disable various services, the restart my computer, then reconnect my external devices, then reconnect the iPod, then restart the computer again...Absolutely ridiculous.
I did all these steps, and I got the iPod to work once. But when I restarted my computer again, the problem returned.
So, after a lot of wasted time, I'm back to where I started.
I'm getting rather angry about this.
Apple needs to fix this problem -- TODAY
How could Apple release a new version of iTunes with this problem?
If you call Tech Support and they try to tell you they have not heard of this problem before, just give them this list of links to discussions concerning the crashing issue:
http://discussions.apple.com/thread.jspa?threadID=1703809&tstart=0
http://discussions.apple.com/thread.jspa?threadID=1705339&tstart=0
http://discussions.apple.com/thread.jspa?threadID=1700339&tstart=0
http://discussions.apple.com/thread.jspa?threadID=1706206&tstart=0
http://discussions.apple.com/thread.jspa?threadID=1701063&tstart=0
Thanks,
Matthew

Total Blue Screen Crash

Just had a really nasty crash, almost like a kernel panic except that there was no panic message.
Had been running without a restart since installing 10.5.6. Woke up the computer from sleep and plugged in my iPhone 3g (running 2.2). It had apparently synched and was simply charging at the time of the crash (but see below).
Several other applications had been running since the day before, including Entourage, Excel, and Word (all 2004, last updated a few months ago; there is a new 11.5.0 update I have not installed). Had checked mail a few minutes before with Entourage and it was hidden. Word was visible on my external monitor (which has the menu bar), and I was actively using Excel on the Macbook screen, editing a formula in a newly-added column. A few keystrokes back Excel had lost keyboard focus (as happens every five minutes or so, apparently a known problem for Rosetta) but as usual clicking on the desktop and then in Excel brought it back.
Between two keystrokes, total crash. Both screens went pale blue with no messages of any kind, and a few seconds later I found myself at the startup login screen with the generic space background. Login completion seemed much faster than after a full restart, so probably some things were either still running or in a state that let them be used without reloading. But all applications were gone; I checked with Activity Monitor and nothing was running except system tasks and my login startup items. When I restarted Excel it loaded a recovery file that was nearly current; I lost only a few minutes of work.
The console log makes it look as if the trigger may have been a failed iPhone synch operation of some kind. Just after it was logged (with a crash report sent automatically) there are a whole series of termination messages (WindowServer event port death, and a whole series of Exited: Terminated events for various applications.)
Is this a known crash? If not, what's the best way to report it? It could be helpful to the OS team to have my logs. It may be relevant that Paragon NTFS was running (though not in active use), and posted some error messages to the console log during the crash and restart.

This is an old thread, but I'm replying in case anyone can shed more light on the subject -- or if my experience helps.
I've had the same blue screen crash a couple of times with my new MacBook Pro (which replaced a MacBook Pro with an apparent hardware problem about a week ago). Though I had problems with the first machine, I never had the blue screen issue with it (and it had a virtually sound-free trackpad click, which is sadly not the case on the replacement machine). But those are stories for another day.
Anyway, I also have Excel 2004 installed on my machine (I also have Excel 2008 installed). But neither app was open during the last blue screen crash, a few moments ago. I only had a few applications open at the time: Mail, Microsoft Entourage 2008, Firefox, TextEdit and possibly Microsoft Word 2004.
I was composing an email in Entourage when the computer screen simply became blue. A few seconds later I was returned to my desktop. All of my applications had closed, and when I reopened Entourage, I found a recovered version of the email I'd been composing, with just a sentence of recent typing unsaved.
This has happened at least one other time on this machine -- again, just a blue screen that functioned like a very quick restart, with no accompanying kernel panic or error message. This machine also was giving me kernel panics the first few days I was working with it, but something -- a Firefox reinstall, a few trashed prefs and library files -- seems to have resolved that.

Blue screen crash reinstalling quicktime on notebook

Can anyone help? for a month and a half I have been trying to reinstall quicktime and itunes on my toshiba window xp laptop. Everytime I get a blue screen crash at the end of the quicktime install around where it says something like initializing quicktime types. When I submit this error to microsoft the report says it is due to Antivirus software, I am running Window onecare live. I have tried every fix I can find out there including removing onecare and I still get the crash. I really do not care to rebuild the system. Please help, I am getting tired of the music on my ipod! Thx

I have been having this "problem" since running a QuickTime update in January 2007. I've spent countless hours de-installing anti-virus software, minimizing my hardware footprint (removing printers, scanners, etc.), detoxing my system with Microsoft Uninstallers, Registry Cleaners, and running Windows XP in a minimized manner.
On Thursday April 10, 2008 I spent four hours on the telephone with a competent, qualified Microsoft XP engineer (plus an XP supervisor in the background). Microsoft was very diligent and completely hospitable working with me to resolve this issue. In the end, Microsoft recommended I talk with Apple directly.
On Friday April 11, 2008 I spent one hour with an Apple engineer. Once again, the customer service was excellent, but the results are the same. Microsoft and Apple engineers are "Befuddled". We've tried eliminating all Apple software from my PC via files and the registry, rebooting, and then attempting a fresh install. The PC reboots when "Initializing Quicktime Types" is displayed towards the end of the installation process.
We've even set up a new user and attempted to install Quicktime on a USER with no associated "software overhead". No success.
I've tried the Quicktime Only install, and Quicktime with Itunes installation. Same results. I am taking my PC to Baybrook Mall (Friendswood, Texas) on April 20 for the MAC Genius Bar people to review this problem on my PC. My expectations are very low... since I'm usually much more PC and XP competent than most people. My background occupation is Information Technology from 1975 to date. I evened owned and operated computer stores with "New Build" and "Repair" shops. I'm very seasoned working on PC's and associated software, and this is the first problem where I join the "Befuddled".
If anyone has a solution for this problem, please contact me and make a posting for everyone else.
Thanx.

B570 - Windows 8 - Blue screen crash & energy management error

I upgraded to windows 8 on the day it came out in the uk with no problems, some of my apps had to be reinstalled but nothing major.
the bluetooth app had to be uninstalled, never use it so not a major issue. the energy managment error just pops up on each start and i just click run without help. Seems to work fine, but would prefer for it not to have to ask me this.
Anyway everything looked to be okay and then i got the blue screen crash. Said something about a kernal crash. This has happened about every 2 days now since the install and is very annoying, just happens very randomly even when the laptop is really fast.
I spoke to lenovo's support team and they said new drivers will be installed automatically and it should resolve. It hasnt.
Was just wondering if there is any fix for this? any new drivers out that have to be installed, or bios settings anything?
Please help. Thanks

Satellite C850-19Q (PSCBYE-00L00GY4) <- from Croatia
Downloads here
This site is for US computers. Best to post in the European forums.
Toshiba Support Forums in Europe
-Jerry

Blue screen crashes with specifc error starting to show up on restart

I keep getting blue screen crashes and as I start up the system I get this error constantly.
c:\users\computeruser\appdata\roaming\newnext.me\nengine.dll error can you please send me a fix for this issue.

In order to assist you, we will need the .DMP files to analyze what exactly occurred at the time of the crash, etc.
If
you don't know where .DMP files are located, here's how to get to them:
1. Navigate
to the %systemroot%\Minidump folder.
2. Copy any and all
DMP files in the Minidump folder to your Desktop and then zip up these files.
3. Upload
the zip containing the .DMP files to Onedrive or a hosting site of your choice and paste in your reply. Prefered sites: Onedrive, Mediafire, Dropbox, etc. Nothing with wait-timers.
4 (optional): The type
of .DMP files located in the Minidump folder are known as Small Memory Dumps. In %systemroot% there will be what is known as a Kernel-Dump (if your system is set to generate). It is labeled MEMORY.DMP. The difference between Small Memory Dumps and Kernel-Dumps
in the simplest definition is a Kernel-Dump contains much more
information at the time of the crash, therefore allowing further debugging of your issue. If your upload speed permits it, and you aren't going against any strict bandwidth and/or usage caps, etc, the Kernel-Dump is the best choice. Do note that Kernel-Dumps
are much larger in
size due to containing much more info, which is why I mentioned upload speed, etc.
If
you are going to use Onedrive but don't know how to upload to it, please visit the following:
Upload
photos and files to Onedrive.
Please note that any "cleaner" programs such as TuneUp Utilities, CCleaner, etc, by default
will delete .DMP files upon use.
If
your computer is not generating .DMP files, please do the following:
1. Start > type %systemroot%
which should show the Windows folder, click on it. Once inside that folder, ensure there is a Minidump folder created. If not, CTRL-SHIFT-N to make a New Folder and name it Minidump.
2. Windows key + Pause
key. This should bring up System. Click Advanced System Settings on the left > Advanced > Performance > Settings > Advanced > Ensure there's a check-mark for 'Automatically manage paging file size for all drives'.
3. Windows key + Pause
key. This should bring up System. Click Advanced System Settings on the left > Advanced > Startup and Recovery > Settings > System Failure > ensure there is a check mark next to 'Write an event to the system log'.
Ensure Small Memory Dump is selected and ensure the path is %systemroot%\Minidump.
4. Double check that
the WERS is ENABLED:
Start > Search > type services.msc > Under the name tab, find Windows Error Reporting Service > If the status of the service is
not Started then right click it and select Start. Also ensure that under Startup Type it is set to Automatic rather than Manual. You can do this by right clicking it, selecting properties, and under General selecting startup type to 'Automatic', and then click
Apply.
Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading
the thread.

I HAVE A SONY VAIO WITH WINDOWS VISTA- SUDDENLY I'M GETTING A BLUE SCREEN (crash dump)THAT SHUTS DOWN MY COMPUTER. HOW DO I STOP THIS. ALREADY TRIED TO UNINSTALL AND RE INSTALL. MAY NOT HAVE DONE IT CORRECTLY ?

LAST WEEK STARTED GETTING A BLUE SCREEN (CRASH DUMP) AFTER CLOSING I TUNES, THAT CAUSES MY COMPUTER TO SHUTDOWN. IVE BEEN TOLD BY A PC REPAIR SHOP THAT I DONT HAVE A VIRUS. I DO HAVE ANTIVIRUS PROTECTION ON MY PC. ATTEMPED TO REINSTALL I TUNES BUT MAY NOT HAVE DONE IT CORRECTLY. I STILL HAVE THE PROBLEM. THE BLUE SCREEN ONLY HAPPENS WITH I TUNES. I HAVENT MADE ANY RECENT CHANGES TO MY MUSIC- NO DOWNLOADS /UPLOADS. ANY KNOWLEDGE OF THIS SITUATION? THANKS!!

Hey Ishland,
You are not alone. I'm getting the same thing I'm running Vista. I'm reading that Windows 8, 8.1 preview, Vista and XP.
I'm thinking this has to be a Apple update to iTunes 11.0.4.4 fix.
Cheers,
Steve
P.S. you might want to make your post easier to read by turning the cap lock off.

Access to istore causes blue screen crash

I am running an ipod and itouch - PC is Windows XP.
With the newest version of itunes, everything works fine between itunes on the PC and the devices, EXCEPT trying to access the store for music or podcasts. I see the headings of the store displayed, then I get a blue screen crash. This happens with the devices attached, or not.

The first thing to do is get the error codes from the crash.
Here is an older post from b noir that explains how to find the error codes.
http://discussions.info.apple.com/message.jspa?messageID=1422425

Windows 7 Blue Screen Crash

Hello, I recently have been getting a lot of blue screen crashes simultaneously. I haven't downloaded any games or anything. I just use this laptop for school work mostly. I already ran a memory diagnostic test and no problems found as well as restored my
computer to a month back to when it wasn't having any problems. Anyways, this the problem details:
Problem signature:
Problem Event Name:   BlueScreen
OS Version:   6.1.7601.2.1.0.768.3
Locale ID:   4105
Additional information about the problem:
BCCode:   3b
BCP1:   00000000C0000005
BCP2:   FFFFF88005CFC3BE
BCP3:   FFFFF88009ACE4D0
BCP4:   0000000000000000
OS Version:   6_1_7601
Service Pack:   1_0
Product:   768_1
Files that help describe the problem:
C:\WINDOWS\Minidump\103014-25318-01.dmp
C:\Users\Mark\AppData\Local\Temp\WER-82087-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt
Hope that someone could help! Thanks!

FS
These were all Related to NETwNs64.sys Wireless WiFi Link Driver from Intel Corporation (yours is 5 years old). I would remove the current driver and install the newest driver available.
If you continue to crash Remove McAfee and use MSE in its place.
Microsoft (R) Windows Debugger Version 6.3.9600.17237 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Ken\Desktop\problem\103014-25318-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*D:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*D:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Machine Name:
Kernel base = 0xfffff800`0360c000 PsLoadedModuleList = 0xfffff800`0384f890
Debug session time: Thu Oct 30 12:54:00.869 2014 (UTC - 4:00)
System Uptime: 0 days 0:01:07.181
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* Bugcheck Analysis *
Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c0000005, fffff88005cfc3be, fffff88009ace4d0, 0}
*** WARNING: Unable to verify timestamp for NETwNs64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETwNs64.sys
Probably caused by : NETwNs64.sys ( NETwNs64+2673be )
Followup: MachineOwner
2: kd> !analyze -v
* Bugcheck Analysis *
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88005cfc3be, Address of the instruction which caused the bugcheck
Arg3: fffff88009ace4d0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP:
NETwNs64+2673be
fffff880`05cfc3be 8b10 mov edx,dword ptr [rax]
CONTEXT: fffff88009ace4d0 -- (.cxr 0xfffff88009ace4d0;r)
rax=1004f250001ddd20 rbx=0000000000000000 rcx=0000000000060049
rdx=000000000000002f rsi=fffffa800858f6b8 rdi=000000000000006b
rip=fffff88005cfc3be rsp=fffff88009aceeb0 rbp=fffffa8008bf7618
r8=0000000000000a70 r9=0000000000000000 r10=fffff8000360c000
r11=fffff88009acecc0 r12=fffffa800a91d000 r13=0000000000000000
r14=fffffa8008bf7fb0 r15=fffffa800af1c008
iopl=0 nv up ei ng nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010282
NETwNs64+0x2673be:
fffff880`05cfc3be 8b10 mov edx,dword ptr [rax] ds:002b:1004f250`001ddd20=????????
Last set context:
rax=1004f250001ddd20 rbx=0000000000000000 rcx=0000000000060049
rdx=000000000000002f rsi=fffffa800858f6b8 rdi=000000000000006b
rip=fffff88005cfc3be rsp=fffff88009aceeb0 rbp=fffffa8008bf7618
r8=0000000000000a70 r9=0000000000000000 r10=fffff8000360c000
r11=fffff88009acecc0 r12=fffffa800a91d000 r13=0000000000000000
r14=fffffa8008bf7fb0 r15=fffffa800af1c008
iopl=0 nv up ei ng nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010282
NETwNs64+0x2673be:
fffff880`05cfc3be 8b10 mov edx,dword ptr [rax] ds:002b:1004f250`001ddd20=????????
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: wlanext.exe
CURRENT_IRQL: 2
ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre
LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff88005cfc3be
STACK_TEXT:
fffff880`09aceeb0 00000000`00000000 : fffffa80`08bf7618 fffffa80`00000002 00000000`000000dc fffffa80`00001e37 : NETwNs64+0x2673be
FOLLOWUP_IP:
NETwNs64+2673be
fffff880`05cfc3be 8b10 mov edx,dword ptr [rax]
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: NETwNs64+2673be
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: NETwNs64
IMAGE_NAME: NETwNs64.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4d10df1b
STACK_COMMAND: .cxr 0xfffff88009ace4d0 ; kb
FAILURE_BUCKET_ID: X64_0x3B_NETwNs64+2673be
BUCKET_ID: X64_0x3B_NETwNs64+2673be
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:x64_0x3b_netwns64+2673be
FAILURE_ID_HASH: {69744f93-8380-f8c7-a080-fedb60128a80}
Followup: MachineOwner
Wanikiya and Dyami--Team Zigzag

Blue Screen Crash when iTunes version 9.2 accesses iTunes store

I have posted on a previous issue regardng blue screen crash when upgrading to iTunes v9.2 but have done a few other things to try to locate the problem.
Firstly, as this is a shared computer I used a colleagues login details to login into their desktop. Then opened iTunes from there. It opened perfectly normally and found and played music stored on the computer. However, as I had noticed that iTunes was crashing when I was logged in as it was trying to access the iTunes store I then tried to accesss the iTunes store from within iTunes on my colleagues desktop. Hey presto, blue screen crash with the following error:
* STOP: 0x0000007E (0x0000005, 0xBF271800, 0xA811350c, 0xA8113208)
* ati3duag.dll - Address BF271800 base at BF16B000, Datestamp 46eb3954
I then restarted my computer, unplugged it from the network and started iTunes in my desktop. It started normally with no problems. I even synchronised my iPhone without any problems to my music and Outlook (Calendar & Contacts).
I removed my iPhone, then tried to access the iTunes music store and guess what it went half way through the process and gave the Blue Screen error again.
Just for completeness sake I did the same thing using my colleagues desktop iTunes access and iTunes did the same thing again (without synching my phone obviously) and when trying to access the store it gets half way through, hangs and then it crashes.
Any ideas???

ati3duag.dll
You're having trouble with the drivers for your ATI Radeon video card or display adapter, lord.
If you've got a name brand PC and the video card or display adaptor came installed with the PC, head to the drivers and downloads page for your particular model of PC at the PC manufacturers website and try updating your video driver or display adaptor driver.
If the PC is custom/home-built, or you've added the Radeon to the system yourself, head to the AMD support website (AMD now owns ATI) and look for updated drivers for your particular model of video card or display adaptor.
If you're already up to date on your drivers, or updating didn't help with the BSOD, try heading into your Device manager and reinstalling your video drivers or Display adaptor drivers.
Do any of those measures give you any relief?

Windows Server 2003 install blue screen crash

I am attempting to install windows 2003 R2 standard addition on the following system currently running Windows XP.
PROCESSOR
Intel® Core™2 Duo 375W,E6550 (2.33GHz,1333Mhz FSB, 4MB L2 Cache, Dual Core)
edit
OPERATING SYSTEM
Genuine Windows® XP Professional, SP2 (NTFS) (+ Media) - English (32bit)
edit
TOWER/BASE ORIENTATION
Vertical Chassis Orientation (Minitower, W: 170,2 x H: 447.3 x D: 468.4 mm)
edit
BUSINESS SUPPORT
No Business Support Required
edit
MEMORY
4GB ( (4 x 1.0GB DIMM) 800MHZ DDR2 ECC SDRAM Memory
edit
GRAPHICS CARD
256MB nVidia NVS 290, Dual Monitor DVI or VGA Graphics Card (ULGA8)
edit
HARD DRIVE
160GB (7,200 rpm) SATA 3.0Gb/s Hard Drive with NCQ and 8MB DataBurst Cache™
edit
OPTICAL DRIVE
48X CDRW/DVD
The box is a Dell T3400.
All the specs fit the server requirments. Does anyone have any suggestions?
Just to summarize. I'm booting from CD. The drivers are copied across and when windows attempts to start the blue screen crash occurs.
Jay

Hello Customer,
Thank you for using TechNet Forum, and also many thanks for Aaron's assistance.
Please note, this forum is for General questions on Windows Server 2008. I suggest you try to post Windows Server 2003 related issue to the Windows Server 2003 Newsgroup for your best serve:
http://www.microsoft.com/technet/community/newsgroups/serveros/win2003.mspx
Thanks for your understanding.
Moreover, the blue screen is mostly caused by hardware or drivers incompatibility. I suggest you take a look at the following website
If the hardware appear to be on the Hardware Compatibility List (HCL):
http://www.microsoft.com/whdc/hcl/default.mspx
Thanks.
Best wishes
Morgan Che
Microsoft Online Community Support

HP-Pavilion A6130N Blue Screen Crashes

Hi,
I've been experiencing blues screen crashes for the past month and I'm not sure what is causing them. I've updated everything and ran HP diags and it states all hardware ok.
I've uploaded my minidump, could someone analyze???
http://www.mediafire.com/file/e6yxrhjylhblhyl/Mini110910-01.zip
Thanks!!!

Did you burn a set of the HP Recovery Disks? It takes three DVD+Rs. Is your data backed up?
Did you check all the bios and software updates that were posted?
Try this bootable memory diagnostic CD. Download memtest86 iso file and burn it to disk using Imgburn.
Try this procedure:
Unplug the PC and open it up. Clean out all the dust. Carefully remove and replace all the cables going to the motherboard one at a time. Do the same for the memory dimms and the video and sound cards if you have any. You might want to buy a can of compressed air to blow the dust out of the CPU heat sink. Plug your PC back in and give it a go. Don not keep your PC in an enclosed space.
If after doing all the above and your PC is still crashing then use your HP Recovery Disks.
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT

Fixes for Wireless Keyboard Blue Screen Crashes - POST HERE

Similar Messages

Maybe you are looking for