Fixing my HP Pavilion dv6 3130sa sound

Hi
My laptop' hard drive was crashed and I changed its Hard drive and since I was not supplied with my laptop recovery discs, I loaded windows 7 Ultimate for x64.
I tried to upload the drivers from HP site for everything and has loaded AMD HD Audio device AtihdW76.sys version 7.12.0.7718 now I have no sound from my loaudspeakers but can hear by earpeace.
Can you please inform me of any solutions to rectify this matter.
Kind regards
Khosro
This question was solved.
View Solution.

Hi,
Try the following.
Download the IDT Audio installer on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp50501-51000/sp50642.exe
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
When complete, shut down the notebook, unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery and plug in the AC Adapter.
Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu. Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
Let Windows fully load - it will automatically load an audio driver, but just let this complete. Then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation. When this has completed, right click the speaker icon in the Taskbar and select Playback Devices. Left click 'Speakers and Headphones' once to highlight it and then click the Set Default button - check if you now have audio.
Regards,
DP-K
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Pavilion dv6-6c35dx - Sound not working after a HP Support update

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I recently did a factory reset, and with the reset had to do all the updates. One of those updates from the HP Support assist was IDT High Definition Audio CODEC version 6.10.6381.0 on driver stwrt64.sys. And with that update i no longer have sound. When i put the cursor over the sound icon on the toolbar it says no headphones or speakers are plugged in. I already tried disabling and re-enableing the AMD HDMI output audio device through the control panel menus, didnt work, also it says its not plugged in. When i go into the hp supprt assist, to troubleshoot, to audio and sound, the status on the IDT says Error(52).
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Hello everyone,
Thanks for posting on the HP Forums!
It would appear that you two are experiencing different issues. I will definitely address both of you!
First, I feel it would be wise to perform a System Restore. You can return the computer to a point before the issue existed. Here's how to do it: Using Microsoft System Restore (Windows 7)
If that doesn't work, then look at the below suggestions:
*Before any real troubleshooting, please put your computer in a clean boot state. This should prevent third-party programs from interfering. This document provides information on how to do it: How to perform a clean boot in Windows*
*Next, unlock a new Administrator account, so we can troubleshoot on a clean account. Open Command Prompt as Administrator, and hit Enter after typing the following: net user administrator /active:yes
You will be able to log out of your current user account, and log into the Administrator one.
*Finally, make sure all of your Windows updates are complete:
1. Open "Windows Update" in Control Panel.
2. Click "Settings", and then click "Install optional updates".
3. Next, click "Check for updates".
If that step doesn't work, then look below for the appropriate troubleshooting:
@epicness50 , you need to perform all of the steps in this document: No Sound from the Speakers (Windows 7)
Also, since there is a Device Manager Error 52 issue, you may want to look here for additional information and suggestions: Code 52: Windows cannot verify the digital signature for the drivers required for this device
*The above Microsoft document is for Windows Vista and Server 2008, but the troubleshooting can be done in Windows 7.
@LENNY12 , you mentioned you uninstalled and reinstalled Support Assistant. However, I'm going to ask you to do it again, but with a little more troubleshooting to address what could be causing the issue.
Source of the troubleshooting is my own post: HP Support Assistant Windows 8.1
Uninstall your version of Support Assistant in Control Panel, Programs and Features, then restart the computer.
Solution: Download Support Assistant from its own special home
1. Click on the following link: HP Support Assistant. It will bring you to the following page:
2. Click on "Notebooks, laptops, netbooks " under "Download HP Support Assistant". It will prompt you to download it. So save it, then run it AS ADMINISTRATOR.
If either of you are still experiencing issues, I would perform a System Recovery to reinstall Windows. This will rule out which of the above options are to blame.
First, you should backup your data. I will provide information on how to do that: Backing Up Your Files (Windows 7)
Once this is done, it is safe to do the System Recovery. Here is some information on how to do this: Performing an HP System Recovery (Windows 7)
Thanks and have a great day!
Mario
I worked on behalf of HP.

HP Pavilion DV6-6182NR Sound Not Working...Feel Like I Have Tried Everything

I have a HP Pavilion DV6-6182NR, and my sound has stopped working. I've tried uninstalling then reinstalling the driver. I've updated everything. Rolled it back. Updated again. Nothing has worked. When I test the audio, it shows the sound working, but no sound can be heard...even through headphones.
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Hi
Please find the link given below might help you to fix your issue.
Resolving No Sound or Audio Problems in Windows 7
Tips for fixing common sound problems Microsoft
Let us know how it goes!
"I work for HP."
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Serial Number-{Private Information Removed}
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Hi
Please find the link given below for the driver & also update the Bios.
Audio Driver
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Incase this does not resolve your issue kindly run a recovery before this kindly back up your data as it will lost.
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"I work for HP."
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HP Pavilion dv6-6117dx - Sound just stopped working

Listened to a video earlier, then went to listen to another audio type file and the sound was gone. Was not experiencing any issues. Sound just disappeared at some point. Volume is not muted anywhere. Please help.
HP Pavilion dv6-6117dx Entertainment Notebook PC
Windows 7 Home Premium 64-bit Service Pack 1

Hi,
Try the following.
Download the IDT Audio installer on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp52501-53000/sp52658.exe
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
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Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
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Microsoft MVP - Windows Experience

In my hp pavilion dv6 laptop sound is coming less. Right inbuilt speaker sound is too low.

My Product Details:
Product Name: HP pavilion dv6 Notebook PC
Product Number: QJ912AV#ABA
OS Installed: Windows 7 64 bit

Hi,
Check the audio balance. More details in the link below:
How To Adjust Audio Balance In Windows 7
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Hp pavilion dv6 6165tx sound not working at all???

i have strange problem with my dv6 6165tx.that its sound is not working at all.sound is showing in speaker setting & equilizers but not coming in speakers & headphones also..pls help me..........

Hi,
Try the following.
Download the IDT Audio installer on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55094.exe
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Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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Have you update any driver lately?
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Hello Chi123,
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Sound Not Working- Common Fixes Tried to no Effect; HP Pavilion dv6-3143us

I'm having trouble with my laptop's sound. I was trying to record a guitar through an external mic. The program (Ignite by Air Music) wouldn't detect the guitar sound, so I turned up the levels on the mic in recording devices. The program was able to detect it then, but soon after a loud, high pitched squeal came out of the headphones I had plugged in. I took them out and the noise didn't come through the speakers, nothing at all came out, and the noise resumed when I plugged headphones back in. The bar that you see when you click the speaker icon on the task bar would move, though, if something that normally makes sound was playing.
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Hi ExplodingRabbit,
Welcome to the HP Forums!
I would like to take a moment and thank you for using the forum, it is a great place to find answers.
For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I grasp that you were trying to record a guitar through an external mike. When it was not picking up the sound, you increased the levels and it was detectable. A short time later you heard a high pitched squeal from the headphones. You removed the headphones and there was no noise, but when you reconnected the headphones it came back. You did a factory reset on the computer and now you have no sound, out of either headphones or speakers. You uninstalled and resinstalled the IDT high definition audio codec and no change.
Codec files are not the drivers for your audio. Here is a Microsoft faq on codecs to help explain what they are. Codecs: frequently asked questions. Please click on What is a codec for a definition.
Here is a link to a troubleshooting document to assist you with the no sound issue. No Sound from the Speakers (Windows 7). Please let me know the results.
Sparkles1
I work on behalf of HP
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Sound Issues HP Pavilion dv6-6158nr Entertainment Notebook PC

Hello,
I have HP Pavilion dv6-6158nr Entertainment Notebook PC with Windows 7 Pro 64-bit OS. Recently I noticed issues with how my volume control works. I am not sure if it's an application issue (Firefox 9/10) or audio drivers. While watching playing an audio file or watching video my default playback device is set to speaker, but as soon as I plugin my headphones both headphones and speakers will go to mute. Some times disabling and re-enabling the device will solve this issue, and other than that I also have to restart Firefox to get the sound back.
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First uninstall the audio driver:
Click Start and type device in the search field, then select Device Manager. >> Audio, video and game controlar >> right click and uninstall all values under it >> restart >> download and install the following drivers:
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HP Pavilion DV6 Notebook -VX070AV, Windows 7 64-bit- no sound

HP Pavilion DV6 Notebook -VX070AV, Windows 7 64-bit.
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I have updated, deleted, and reinstalled drivers, from HP support help, no luck.
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Hi,
Please use the following instructions to check and fix:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01912228&cc=ad&dlc=en&lc=en&jumpid=reg_r1002_us...
Good luck.
BH
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Where can i get an hdmi driver so i can get sound in my tv when connected to my hp pavilion dv6

where can i get an hdmi driver so i can get sound in my tv when connected to my hp pavilion dv6

Hi,
HDMI sound is actually comes with the video card. DV6 is a reries of dozens if not hundreds of models, which one is yours ? Please use the following steps to check and fix:
General Instructions for Setting Up HDMI Audio
Preliminary steps:
1. Plug the laptop into a power source. Some of the models have a power management scheme that will not allow for HDMI audio while running on batteries. Later, after you get your HDMI audio working, if you find that it still does not work on batteries you can change your power management settings in the Control Panel.
2. HDMI has its own audio driver separate from the audio system of the computer ( Sigmatel, IDT, or Realtek ) . It is incorporated into the graphics card's driver so make sure you have the newest version of your graphics card driver. On models with Intel graphics the HDMI audio driver will appear in the Device Manager as "Audio Device on High Definition Audio Bus".
3. Turn off the computer and TV before connecting the HDMI cable. Later, after you get your HDMI audio working, if you disconnect the cable while the computer is running and lose your audio, try closing and then re-opening whichever program you were using that generates audio.
4. Every time you try a different solution you should reboot the computer. HDMI audio is extremely finicky and seems to usually need a reboot.
Make the Connection:
1. Connect the HDMI cable to the computer and TV. If the TV has a "DVI/HDMI" port do not use it. Use a port for HDMI only.
2. Turn on the TV and select the HDMI port you are using. Adjust the TV settings to receive HDMI audio if any.
3. Turn on the computer. (Optional, some people close the laptop lid immediately after hitting the power button but I am not sure why. Most people should not need to do this.)
4. Optional. Some models do better if the TV is set to be the primary display. To set, repeatedly press Fn+F8 (or ctrl+alt+F4) to cycle through the settings (laptop display only/laptop display plus external display/external display only). Reboot the laptop.
5. Go to Start>Control Panel>Sound>Playback tab. Make "HDMI" the default device. (If "HDMI" is not there, right click in the white area and look under "Show Disconnected Devices" or "Show Disabled Devices" and see if it is there.)
Post Connection Problems:
1. If there is still no option to select "HDMI' as the default audio playback device, try re-installing or updating the graphics driver, or even try an older version. The graphics driver is the driver for HDMI audio, not the regular audio driver. A few people with Intel graphics had better results by uninstalling the graphics driver, rebooting, and letting Windows look for a driver (instead of downloading the driver from the Dell support site).
2. Try disconnecting and then reconnecting the HDMI cable.
3. If you are using Windows Media Player or Windows Media Center but get no HDMI audio even after it is selected as the default playback device, go to
Control Panel>Sound>Playback tab>Audio/Playback device>HDMI>properties>Advance>Exclusive Mode and uncheck "exclusive mode".
4. Try a different HDMI cable.
5. Try a different HDMI port on the TV.
Source: Dell forum
Regards.
BH
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Pavilion dv6 - loud beeping sound when starting +sound problem

i just bought an hp pavilion dv6 notebook LR732PA and every time i turn it on there's a loud beeping sound, and i'm not sure if this is normal but it asks me where to boot from (pc hard drive) and which oS (windows 7 64-bit). does anyone know how to stop the beeping?
Also sometimes the sound stops working altogether and an icon appears on the screen with a circle moving around it, and when i try to put the volume up the bar slides back down. it usually can be fixed by closing some programs and processes, it happens sometimes when ive just got 2 programs running and i close one and its ok, or if its not i have to restart. is this something to do with RAM or some kind of sound setting?
Thanks =)

There could possibly be a RAM issue here are a couple of troubleshooting links that might resolve your issue or give you an idea what the beeping is referring to.
http://h10010.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c01732674&product=1132551#N16...
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=tis13707
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I have a HP Pavilion dv6 that has suddenly stopped playing any kind of audio. How do I fix this?

I have a HP Pavilion dv6 that suddenly stopped playing any kind of sound. That's with earphones plugged in or not. The microphone indicator in sound setup indicates that it is listening to external sound, and when I play system sounds, the speaker icon in the volume mixer indicates that the hardware thinks it is playing sounds, but nothing is coming out of the laptop at all. I thought if it were a speaker not working internally I could fix it with earphones or external speaker but that isn't working either.
Any ideas?

Hi,
Try the following.
Open windows Control Panel, open Windows Update, select 'View update history' in the left hand pane and then select 'Installed updates' link in the following window.
Locate update KB2962407, right click it and select Uninstall. When done, restart the notebook, open windows Control Panel, open Windows Update and select 'Check for updates'. You'll see the update you just uninstalled being offered again - right click and select 'Hide Update'.
After this you may or may not need to delete and reload the Audio driver - if you do, the procedure for using recovery manager to reinstall Software and Drivers is detailed in the relevant document on the link below.
Recovery Manager - Windows 8.
Recovery Manager - Windows 7
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Fixing my HP Pavilion dv6 3130sa sound

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