Fixing the white screen

Can anyone help a tech illiterate broke single mom that can't afford a new computer to help fix the **** white screen of death that haunts my screen?

There has been three people here with your issue today, this is very highly unusual and hope it's not a start of something.
I'll say the same to you as I did the other two
OS X is not loading for some reason off the drive.
Normally you would see a gray screen with a spinning circle, but the gray screen splash is held in EFI firmware someplace and loaded first.
You'll have to run through this list of fixes, see how far you get to resolve your issue yourself, or have to take it in for service/repair.
Step by Step to fix your Mac

Similar Messages

  • How do you fix the white screen of death on ipod touch 4g

    Okay so i was listening to my ipod and it died so i just put it in my pocket.. when i got home and charged it i turned it on and the screen was white.. i reset it about 4 times using itunes and i tried the hold the power button and sleep/wake button numerous times and nothing happened it's been on a white screen for a few days now and i can get it to play music by hitting the sleep/wake button twice and guess where the play button is.. but one thing i tried was taking pictures of the screen and uploading them to itunes and it shows the screen as it should... with the lock screen background and all... i seriously have no idea what to do because the nearest apple store is 25 minutes away someone please help me :/

    If you tried a restore and it is still doing it, then you most likely have a hardware issue.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

  • How to fix the white screen

    i have a blackberry curve 8520. since yesterday it is stuck on a white screen, though the green light is flashing. Only the screen isint working but i do get notified if i receive a message or a call and i can call someone through the device as well. what can be the possible problem? i tried removing and re-inserting the battery but it was of no use.
    please help me asap. 

    Try to Reset your device, using the proper method.
    Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears (ignore the Slide to Power Off option that shows up first).

  • How to fix the white screen of death

    Hi I have been having trouble with my imac that was bought in 2009. I was working on a project when my imac froze. I turned it off and turned it back off but then it showed a screen the color of sky blue. I left it on the whole day then turned it off for the whole night. Once I turned it back on it showed a screen with a file sign and a blinking question mark.
    Please help me

    Sounds like a hardware problem, run Apple Hardware Test (Google it) in Extended Mode at least 2-3 times in succession. If you get any error codes you have confirmed its hardware which means there is nothing we can do to help on a user forum. It would mean a trip to your local Apple Store or AASP.

  • I have a macbook and when I power it on and then select myself as a user...It won't power up. It stays in the white screen with the apple logo. I am online currently under 'guest user'. Is there anything I can do from the keyboard to fix this??? Help!!!

    I have a macbook and when I power it on and then select myself as a user...It won't power up. It stays in the white screen with the apple logo. I am online currently under 'guest user'. Is there anything I can do from the keyboard to fix this??? Help!!!

    Could you specify the model of MacBook and the OS X it's running, please? Some of the advice or references vary along with the system, so this could be helpful to formulate a reply. I've never used a Guest User selection, but do have more than one User.
    If the computer does not have an optical drive, you may be able to boot it into a recovery disk mode or something; in an attempt to see what is wrong and maybe fix it.
    Good luck & happy computing!

  • My iPhone 3G (8G) has the White screen with Grey lines, how do I fix it?

    Hello!, am a new iphone user I bought an iPhone off my friend and put my sim card in the iPhone.
    I've had my iPhone for 2 months nearly, when I got the iPhone it was in Great condition still is...BUT... I have the 'white screen of death' but with grey lines down the screen, I thought it was only tempory because when I smacked the phone against something it would work again, but now the problem is Permanant!!
    I've been on youtube and typed in my problem and people have suggested:
    - Holding the home screen and lock at the same time (it did nothing)
    - Holding the home screen and lock and the up volume key (it did nothing)
    - Restoring and updating the phone (it just came up with errors 4,9 and 21)
    I really have no idea what to do, can I replace the whole screen? would that work?
    or am I utterly screwed?
    I really can't live with out having my iPhone! Help!

    sounds like your LCD is broken. Replacing it would fix your problem. If you're handy with mechanical things you can replace it yourself, there are plenty of video's online who show you how. Order the parts and do it yourself, or you can pay roughly $50-75 to have it replaced.

  • My macair won't turn on. when I try to turn it on, the white screen appears. But instead of the apple logo, there is a flashing folder that has a question mark on it. how do i fix this?

    my macair won't turn on. when I try to turn it on, the white screen appears. But instead of the apple logo, there is a flashing folder that has a question mark on it. how do i fix this?

    Try this.
    Erase and Reinstall OS X
    Note: This will delete all data on the disk. Back up important files before continuing.
    Erasing and then reinstalling OS X can give you a fresh start, making your computer exactly as it was whenever you received it from Apple. This can solve various problems such as corrupt system files.
    Shut down the computer by going to Apple () > Shut Down…
    Select Shut Down or allow the computer to shut down automatically.
    Plug in the MagSafe power adapter into a power source and then connect it to your Mac if you have not already done so.
    Press the Power Button to turn on the computer.
    Press and hold both the R and Command (⌘) keys on the keyboard until the Recovery partition loads.
    Select Disk Utility and then choose Continue.
    Select your startup disk (Macintosh HD by default) from the left.
    Select the Erase tab.
    Choose the Format pop-up menu and choose Mac OS Extended (Journaled), enter a name for your disk, and then click Erase.
    After the disk is erased, choose Disk Utility > Quit Disk Utility.
    Select Reinstall OS X and then choose Continue.
    Follow the instructions.
    I hope I solved your question.
    Austin

  • MBP won't reboot past the white screen with the grey apple. Why? How do I fix it?

    MBP won't reboot past the white screen with the grey apple. Why? How can I fix it?

    Which OS are you on.
    try doing an SMC reset http://support.apple.com/kb/HT3964
    How long do you wait until giving up??

  • How do i fix a white screen on a 4th generation ipod touch? it will not let you press the home button and off button to reset it. it also does nothing when you plug it into the computer

    how do you fix a white screen on an ipod touch

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Hi my ipod got the white screen of death i hear thats what its called i was wondering if anybody new how to fix it? If someone knew it would be great to have a feedback

    Hi my ipod got the white screen of death i hear thats what its called i was wondering if anybody new how to fix it? If someone knew it would be great to have a feedback

    OMG that happened to my ipod as well... when i checked to see if there was anything that i could do alsmost everyone would tell me to hold the home and power button until it turned off then turn it back on... it didnt work with my ipod but worked with my friends... hopefully it works with yours. And if not but another one thats what i did and now the other one cracked i guess its just luck

  • My MacBook Pro has been having difficulties at startup.  It sometimes locks and doesn't get past the white screen.  It has also locked up several times and gotten a green stripes across the entire screen.  What is causing this and how do I fix it?

    My MacBook Pro has been having difficulties at startup.  It sometimes locks and doesn't get past the white screen.  It has also locked up several times and gotten a green stripes across the entire screen.  What is causing this and how do I fix it?

    You don't, take it to Apple for repair.
    This might interest you if it's too old to fix.
    My computer is not working, is my personal data lost?

  • My iphone wont open, i even recovered it but to no avail, all it does is go to the white screen with the apple logo then turn off again

    Hey everyone,
    This morning i took my phone out of the charger and everything was normal however, once i got in the car i looked at my phone and realized it was turned off. I tried turning it on again as well but all it does is going to the start up screen (The white screen with the apple logo) and then it turns off again as well. I also put it on the charger but it does the same thing but repeatedly. So it just goes to the white screen and off again. At last i resorted to recovering my phone even if it meant losing all my data. Slow internet connection meant it took all night but in the morning i recovered and everything and got to the last step ( It told me its finished but i should leave my phone connected to itunes and it will pop up there) but all that popped up was an error screen. It still broken but now sometimes when i try to turn it on the same white screen with the logo comes on with a bar under it. this bar fills up a little then the screen goes black again. Is there any other way i can try to fix this?
    P.S. There are no apple stores in my area so i took it to one of the phone stores here and even they said they couldnt do anything about it

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • How to deal with the "white screen of death"?

    My 1 hour old iMac (27 inch i5) just died. I had used it for less than 30 mins when it downloaded an OS update and rebooted. Then it refuses to boot, stuck in a white screen.
    After that I slid in the recover disk and used the disk utility to restore the HDD as in the recover manual. It then spent 30 mins recovering,. However, on re-start it is still stuck in the white screen of death.
    What do i do now?

    Hi anerjee;
    With a brand new Mac, personally I would not mess with it. I would take it back to Apple and ask them to fix it.
    Allan

  • What causes the white screen?

    It started a few days ago when after leaving my ipod in the car for a few hours, the screen had turned white. No horizontal lines anywhere. No grey stripe down the middle. Just a blank white screen. I could still hear it scroll around and I even selected a song to play. However, shortly thereafter, the entire ipod froze and no amount of resetting did anything.
    Once I got home, I plugged it in to itunes, restored it, and voila! It worked poifect. I had my regular black with grey apple screen back, i put music on and it played normally. Unfortunately, the next day it was deja vu. I got back to the car and there's the white screen.
    After repeating the itunes restoring process however, it only became worse. Now, it is permanently stuck on the white screen. Restoring does nothing. I tried resetting, but it only gives off two short, loud beeps. In fact, holding any button gives off those beeps.
    I have researched this topic for a few hours now and no one seems to know what is wrong. The only answers given are that I should send it into apple if I'm still under warranty (I'm not), or that I should get a new ipod, which is ridiculous. The ipod hasn't been damaged in any way. It's not a cracked or broken screen, or else I would still be able to play music. I did see on one forum that it could possibly be a firmware issue, but doesn't give a solution. Could it have possibly been when I updated the iTunes a few days ago? That's around the time when my problem started.
    This ipod has served me so well and I hate to be disappointed with it now. Even if it can't be fixed, I would like to know what's wrong. I could call apple support, but with the answers I've seen online, there's a large probability that I would be paying $30 dollars for someone to tell me there's nothing I can do.
    Does anyone have any clue what's wrong?

    I am having the same problem. I just got my phone over a month ago and it just started doing this. I talked to an Apple rep last night and since I am still under warranty they will ship me a new one if I use my credit card to secure the transaction. They want to put a 499.99 pending charge on a 99.00 phone. Luckily I will be by a Apple store to exchange it but for now I have a paperweight.
    You would think there would be a fix for this instead of having to return it.

  • Ipad screen is white. Restored it on iTunes. Press home and on switch goes black then back to white with no logo at all. Can't get past the white screen. This happened after running app updates. 16GB OS 7.1.1

    The ipad screen is white. Holding buttons didn't work so I restored it on iTunes. When I press home and on switch, the screen is white,  goes black then back to white with no logo at all. Can't get past the white screen. This happened after running app updates. Is there any fix besides going to Apple store? In iTunes on computer can see what is on there. 16GB OS 7.1.1

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.
    3. Repeat the process if necessary.

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