FIXING THIS PROBLEM
PLEASE ASSIST ME WITH RESETTING MY SECURITY QUESTIONS ?
Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
It isn't possible to create a rescue email address without correctly answering two of the questions.
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Similar Messages
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Have a problem with Lightroom 5.4. Since the program crashed yesterday it won't launch, it comes up with the message "Lightroom encountered an error when reading its preview cache and needs to quit". " Lightroom will attempt to fix this problem next time it launches". Except that it doesn't, I keep getting the same message and the program closes. Does anyone know what I can do to repair it? Can't back up, can't do anything.
There are dozens of threads in this forum that describe the fix
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hello,
i restored and updated my iphone 4 to the latest version of 5.1.1 and after that when i connect my mobile to i tunes all i see is a big rectangle and a apple logo on left and a small lock on right side please help me fix this problem.I sloved this issue by resting my phone from settings>general>reset>reset all settings...the problem will be fixed
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I recently tried to import a cd that I got into itunes. When it imported, instead of being one album by one artist, it created multiple ablums by the same artist. Does anyone know how to fix this problem to bring all the files into one album by the same artist?
Generally all you need to do is fill in an appropriate Album Artist. For more details see my article on Grouping Tracks Into Albums, in particular the topic One album, too many covers.
tt2 -
When I click to open a photo it opens a black screen with a grey triangle, exclamation mark in the middle. How do I fix this problem?
Make a temporary, backup copy of your library if you don't already have one (Control-click on the library and select Duplicate from the contextual menu) and apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Select the options identified in the screenshot.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT -
On my iPad 2 I can nolonger view maps. It says there are JavaScript errors. How can I fix this problem?
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes." -
Whenever I put my earphones into my iPod Touch 2g the music isn't clear and I have to push and hold them in order to hear the song normally. It isn't the earphones because I tried another pair, that worked fine, and there was still no difference. I also use the same pair of earphones in my laptop and it sounds great. Is there a way to fix this problem without having to buy a brand new iPod touch? Do I need to clean it or something? And if so, how would I go about doing that? Thanks!
- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.
If still problem that indicates you have a bad headphone jack.
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours. Likely not worth it for your old 2G iPod
Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself
iPod Touch Repair – iFixit -
I got an iPhone 4 on Thursday.
I connected it to my PC, a Windows Vista, that day and nothing showed up besides a "camera."
My computer picked it up as a camera, which I understand is a common occurence in the iPhone.
After browsing countless youtube videos and Apple Forum Questions, nothing helped.
I put it into recovery mode by holding on the power and menu button, but when I opened iTunes it still didn't detect anything.
I feel like I'm almost hurting my iPhone because I turned it off and on so many times, and plugged it in and out several times, and so forth.
Here is what happened after putting it into recovery mode: 1. A Windows "device locator" popped up. 2. It was looking for a solution to help me with the unknown device, or iPhone. 3. I clicked onto the find solution button, and it told me that I needed a disc.
--- I didn't have a disc, so I looked up this problem and it told me to manually find Apple mobile device support on my driver, so I did.---
4. I then went onto Control Panel and clicked on SYSTEM and MAINTENANCE and went to DEVICE MANAGER.
5. There I found my iPhone listed under USB controllers.
6. I uninstalled and installed it several times.
7. I then manually found a program to ease the problem. The program was "apple mobile device support," which was located on my apple driver.
8. Nothing happened, besides it reporting to me that Apple USB was found and that "code 39" or "code 1" was in the way.
9. I didn't know what to do with this....
By this time, I was about to give up on my iPhone and return it back to the store.
I tried again, but in a different way this time.
1. I put it back into recovery mode and I opened itunes.
2. itunes reported to me that some burning or CD/Drive software was missing and that I needed to reinstall it.
3. SO, I reinstalled it several times, about 12 (iTunes), and nothing changed.
4. I then looked up the problem of why the CD/Drive software problem kept popping up.
5. I fixed it by going to my registry and adding an UpperFilter with the code GEARaspi...something like that.
6. The problem was fixed, but still no iPhone onto my itunes.
I stayed up all night last night to fix this problem...I'm annoyed and tired.
I tried another problem to fix this.
1. I didn't put it into recovery mode.
2. My iPhone showed up under portable devices under "device manager," from SYS/MAIN"
3. I did update software.
4. I clicked on "apple mobile device support" but nothing happened.
5. It reported to me of the Code thing again.
I even called the Apple people and they didn't know what to do, so I stopped calling them...because they only had limited options to fix the problem.
Can anyone help me?There's a whole lot to read in your post, and frankly I have not read it all.
Having said that, this troubleshooting guide should help:
http://support.apple.com/kb/TS1538
In particular, pay attention to the mobile device support sections near the bottom, assuming you have already done the items above it. -
My Iphone 5 won't show up in itunes on my computer? Any idea on how to fix this problem?
My Iphone 5 won't show up in itunes when i plug it into my windows 8 laptop but it shows up on my computer under devices and drivers as an iphone. Any idea on how to fix this problem so I can use my phone in itunes?
http://support.apple.com/kb/ts1538
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My storage is mostly full of a category labeled "other." I'm out of memory to the extent that it won't even allow me to update apps. I have moved all photos over to my computer and my music streams through the cloud. Any advice on how to fix this problem?
http://discussions.apple.com/thread/3418045?tstart=60
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Have Migrated data from IMAC to Macbook twice. Because I had too many admin ids under user and accounts preferences, I was trying not to delete the extras but that they wouldn't all show at login time. Under Login Options, I clicked out "List of Users" and clicked in "Name and password". Can't remember whether I did anything else. I shut down the computer and turned it back on to test the change. I get a dark grey screen with all my admin ids in circled pictures plus one for guest, but doesn't let me do anything with any of the admin ids. I clicked on any one and nothing happens. IF i click on the guest circle, it gives me a message that the computer will restart with only Safari allowed.
Since I haven't been able to connect my macbook to my IMac so I can login to the macbook through the Imac, I can't get to my macbook. There must be a way to fix this problem. I expected to see places to enter name and password but nothing is allowed to enter. Please help!First thing I would do would be to boot in to Lion Recovery (Command+R on boot) and run Disk Utility, both disk and permissions repair.
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Hello i have one IPhone 4S and I use 3G net in my mobile sometime I have problem with temperature in my phone at the SIM card or battery how can I fix this problem. By update or version of 6.1.3
Could it be because the SIM card got damaged while I cut it to fit the IPhone?
Very likely. Hard to believe the carrier in Mexico doesn't have a micro-SIM card available.
Or somehow the Chinese carrier found out and locked it?
No, which is not possible.
What can I do? Get a new SIM and see if it works again?
Get a micro-SIM from the carrier in Mexico that you don't have to manually cut down. If that carrier doesn't provide one, switch to another carrier that is not so low-budget. -
I have problem with account that i can't make update or buy from app store
There is massage appear in my payment page that i must contact with i tunes support to complete this transaction
Please help me to fixe this problem as soon possible
Hany hassan
0096597617317
0096596677186
Thank youYou need to Contact iTunes Support...
Apple Support iTunes Store Contact Us -
Every time that I try to download my music from I tunes an error message comes up it says, ( err = 450) Make sure that your network connetion is active and try again. What can I do to fix this problem, I have tried everthing that I-tunes has told me but with no luck. Thanks
Try disabling your parental controls. Does that help with the 450?
iTunes: Using Parental Controls -
my sound has stopped working i have speakers plugged in but computer doesnt register or recognize them. the volume is on mute and grayed out ...will not let me change,what can i do to fix this problem....i have tried unplugging and plugging back in and reset and headphones...nothing works..how do i get my sound back?
OS X Mountain Lion: If you can’t hear sound from your speakers
Read the "If you’re trying to listen through external speakers" section. -
I have an iPod Touch version iOS 4.2.1, 8 G capacity, and whenever iTunes tries to sync my iPod, I get an error message saying "Mobile Backup has encountered a problem and needs to close", and the sync fails. I have tried deleting and reinstalling iTunes, and the same thing happens. What can I do to fix this problem?
Try:
iOS: If you can't back up or restore from a backup in iTunes
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