Flash 11.5.502.135 Crashes incessantly Windows 7 64 bit - all browsers

Afer anything from a second to a few minutes my system just shuts down when playing a flash movie - black screen and no power - with no error logs that I can see in the event viewer. This occurs on 2 seperate laptope I own. One a lenovo thinkpad and another a gateway.
I've uninstalled and reinstalled, deleted various folders, set the protected mode to 0 in the config file, removed a registry key - all according to various tips in these forums - nothing works!
I've tried using chrome, firefox and firefox. It just started doing this out of the blue after a flash update a while ago.
Your help is desperately needed as I really need to watch some flash movies as part of my work.
any ideas?
Thanks,
Ben

Most of the hard crash like your case happen with incompatibility with low level device drivers for graphic or audio card. If your machines are relatively new one after purchasing, please try to update all system software and device drivers. When I purchase my laptop (lenovo), Windows 7 64bits, it bothered me by crashing with Flash contents for couple weeks but it dissappered after while. I couldn't find its cause but suspected that audio driver did something wrong with Flash Player in low level.

Similar Messages

Flash player does not work properly on Windows 7 32 bits

Hello,
My flash player does not work properly on Windows 7 32 bits with Firfox and IE8 (lasts versions).
My Flash player version : 10.0.45.2, but I tried with version 9 too, with same problems.
I have tried to uninstall, reboot, reinstall several times, ... witch did not worked.
In fact, it works correctly on some sites, like youtube, but not on some others like :
http://www.dailymotion.com/ => black screen instead of videos, right click gives flash context menu
http://www.canalplus.fr/ => videos does not load, right click gives flash context menu
http://www.myspace.com/ => no audio player, right click gives flash context menu
some games in http://www.kongregate.com/ => black screen instead of games, right click gives flash context menu
I have no problem with shockwave in http://www.adobe.com/shockwave/welcome/
No problem too with flash player on http://www.adobe.com/software/flash/about/
But in the Global Privacy Settings panel (http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager02.htm l), I cannot change any settings :
I cannot check boxes,
My changes are not saved.
In most of flash animations, videos, ...,
when I click on parameters, I cannot do anything, even closing.
when I am in full screen mode, the message "press escape to exit...." does not disappear.
Last thing, all those problems was not there when I was on Windows XP, few weeks ago, and appear with my registered Windows 7 premium familly edition, with the same hardware configuration...
Thank you for your help

Hi eidnolb
Thanks for your answer.
This is what I have :
Verify user permissions
I have an administrator account.
I tried (uninstall, install and run) with super-administrator account for same results
Install the most current version.
I am running the latest version (10.0.45.2)
Run the Clean Installer to Fix 3rd Party Flash Player Cleaners
I did not "clean" my computer.
Troubleshoot Pop-up blockers
I have no Pop-up or esle blocker software.
Ensure that Internet utilities do not block Flash Player
I tried (uninstall, install and run) without Avast.
I have windows 7 firewall. I do not know where I can allow ActiveX controls and Flash (SWF) content. I do not see anything relative to ActiveX an Flash in allowed program list.
Fix machine crashes when displaying Flash content
I have no freez or crash.
Using IE, Shockwave Flash Object is Enabled and vs 10.0.45.2
Using FF, I have SWF vs 10.0.45.2 and it is Enabled
I really do not understand !!
Thanks,
Ju'

Is Flash Player 11 just not compatible with Windows Vista 64 bit?

When I installed the latest version of Flash, I lost the ability to view You Tube videos for more than the first 3 or 4 seconds. Today I went to the adobe site thinking I needed a new flash player, and got this message:
Note:Flash Player does not support 64-bit versions of Windows XP and Vista. Flash Player 11 now includes support for Windows 7 64-bit.
Seriously? So I have to scrap my computer or get Windows 7 in order to use Flash?
I am not a techy, so I have resisted coming to the forums and getting a response I don't know what to do with. If you have an answer for this, I would really REALLY appreciate it if you can translate it into language for the lay person.
It isn't just You Tube videos, either. So many news and other items are now done in video instead of an article, and I am finding that I am not able to get information I am looking for because of this.
Please help!

susancritelli wrote:
Note:Flash Player does not support 64-bit versions of Windows XP and Vista. Flash Player 11 now includes support for Windows 7 64-bit.
What this means is the following: the 64-bit version of Flash Player will install fine on Vista 64-bit, but Adobe will not provide support if it does not work as expected.
In fact, Adobe will not provide any support for any Flash Player on any platform, except here in this forum.
I suggest that you
uninstall your current Flash Player using the uninstaller from http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html
install the 64-bit Flash Player with the offline installer(s) from http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#Ins tall_in_a_firewall_proxy_server_environment
Good luck!

When is flash player going to work on the windows 7 64 - bit browser ?

I have to use 3 different 32-bit browsers because some things don't work on one browser and works on others...Cant use my 64-bit browser with out the flash player because my games don't work with out it...Just like to know when there going to come up with a flash player that will work for the windows 7 64-bit browser ? like to get it were i only need one...

http://forums.adobe.com/message/5067997#5067997
http://helpx.adobe.com/flash-player/release-note/fp_116_air_36_release_notes.html
I suspect the 11.6 release will fix this up for you.
Thanks,
Chris

HT5925 AppleIEDAV.exe crashes everytime Windows 7 64 bit opens

AppleIEDAV.exe crashes everytime Windows 7 64 bit opens. Any ideas?
Problem signature:
Problem Event Name: APPCRASH
Application Name: AppleIEDAV.exe
Application Version: 1.2.12.0
Application Timestamp: 52867716
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.18247
Fault Module Timestamp: 521ea8e7
Exception Code: c0000005
Exception Offset: 0002e41b
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
This just started to happen. I'm using IE 11. Of course.. Safari is dead.
Thank you!

Remove or uncheck Bookmarks in your iCloud control panel. That is what is causing most of the problems. At least that is what I've been able to gleen from reading other posts here in the forum.

Flash Crashes in Windows 7, 64 bit

I have followed all the steps on : http://kb2.adobe.com/cps/191/tn_19166.html
Nothing seems to work. This issue started after Flash updated. It crashes in Firefox and IE (which I don't like to use). Firefox is my prefered browser, however, flash seems to be working in Chrome now.
I don't know what else to do.
Any help would be appreciated.
Thanks.

I have had something very similar happen and I believe I have it resolved. I built a new Windows 7 64 Bit Theatre Computer with a Saphire video card. The computer would crash using Flash. I first experienced it using HuLu but then noticed again when listening to online radio. I thought it was the video card and so I replaced it. The second one had a bad fan and so a month later I finally got a good video card, but the only thing is it crashed too--extremely frustrating.
I did a lot of research today and found people were solving the issue by uninstalling the IDC Audio Driver. I dont have the IDC Audio Driver. I disabled my Realtek HD Audio within Device Manager. Things started to work but without sound. So, I uninstalled the Realtek Audio Driver through Add/Remove Programs. I restarted my computer and Device Manager installed the Generic High Definition Audio Device Driver and we have sound.
I have even re-enabled hardware acceleration which was a definite killer to freezing my computer. I am very happy now and hope this helps many. What a headache that was. Check out our Home Theatre Systems at www.hawkepc.com

ITunes 10.5.3 Crashing on Windows 7 (32-bit)

I've recently downloaded the iTunes 10.5.3 updates onto my laptop, the operating system of which is Windows 7 32-bit. Since updating it, iTunes has been crashing when I try to access iTunes Store, use iTunes Match, or import music, presenting me with a report that "iTunes has stopped working" and simply reads "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." It doesn't tell me what the error is or why it has stopped working. I've in response tried reinstalling both iTunes and Quicktime. I've checked my computer for any viruses, malware, etc and the scans have come up empty. Does anyone know what I can do to fix this problem?
Thank you in advance for any advice!

See if this article will help:
iTunes for Windows: System restarts, blue screen, or quits unexpectedly when accessing iTunes Store
http://support.apple.com/kb/TS3441
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297

OVI Suite 2.2.0.245 crashes on windows 7 64 bit pc

My ovi suite worked fine windows xp. I recently got it installed on Windows 7 64 bit machine. It crashes upon starting the suite. following are the details. Kindly help Problem signature: Problem Event Name: APPCRASH Application Name: NokiaOviSuite.exe Application Version: 2.2.0.245 Application Timestamp: 4c2da5db Fault Module Name: NokiaH264HPMPDecTFilter.dll Fault Module Version: 1.0.4.0 Fault Module Timestamp: 4c062e83 Exception Code: c0000005 Exception Offset: 00001b85 OS Version: 6.1.7600.2.0.0.256.4 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Solved!
Go to Solution.

hi kishoreb,
Ovi Suite (2.2.1.22) is available. Could you please upgrade this and try?
1. Uninstall Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove program if anything is there.
2. Delete the files from here If anything is there
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
3. Please search and download MSI clean up utility from microsoft website
Once installed please select the programs related to Nokia and click remove.
Restart Computer.
Then download from microsoft website and install Windows Installer, so that the installer is upto date.
4. Restart the PC
5. Download and Install latest OviSuite http://europe.nokia.com/support/download-software/nokia-ovi-suite
6. Connect the device and try to sync
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

TS1717 Itunes crashes on Windows 7 64 bit

Itunes is crashing when I try playback of a DVD. I'm using Itunes 11.0.2.26 on Windows 7 64 bit.

Try deleting the itunes shortcut and rebuilding a new one.
Post back if you need more info on that.

Itunes crashes on windows 7 32 bit. please advise solution.

I have downloaded itunes with quick time sevral times using my eeepc running windows 7 starter which is a 32 bit system. After successful installation it crashes within seconds of openeing it. At times I get the message on compatibility and about older version of windows. On surfing I foumd tech support note suggesting unchecking the compatibility box. Even after doing it the problem does not get fixed.
Is the latest version of itunes 11 compatible with windows 7 starter 32 bit system. If not then it is a waste of time trying it.

Hello anjali,
I would recommend this article named iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues found here http://support.apple.com/kb/ts1717
Start iTunes in Safe Mode
Open iTunes in Safe Mode to isolate any inference with plug-ins or scripts not manufactured by Apple.
Hold down the Shift and Control keys while opening iTunes. If performed correctly, you should see a dialog that says "iTunes is running in safe mode" before iTunes finishes starting up.
After clicking Continue, determine whether the issue you were experiencing persists in Safe Mode.
If you see the same issue while iTunes is in Safe Mode, proceed to the Create a New User Account section below. If you do not experience the same issue, consult iTunes: Troubleshooting issues with third-party iTunes plug-insfor steps on how to remove third-party plug-ins.Create a New User AccountWhen troubleshooting a variety of issues, it can be useful to determine if the issue affects a specific Windows user account or all accounts. Follow the steps below to create a new user account in Windows Vista or Windows 7:
From the Start menu, choose Control Panel.
Open Add or remove user accounts (If using the Classic View in Windows Vista, open User Accounts. Then open Manage another account).
Select Create a new account and follow the instructions to complete the account setup process.
Once the new account is created, choose Log Off from the Start menu.
Log into the newly created user account.
Open iTunes and determine whether the issue you were experiencing persists in this new user.
If you see the same issue in the newly created user account, proceed to the System-wide troubleshootingsection below. If you do not experience the same issue, consult the User-specific troubleshooting section below.
User-specific troubleshooting
System-wide troubleshooting
Cheers,
Sterling

Adobe PDF Printer (Acrobat Pro 9.3.2) causes Print Spooler crash on Windows 7 64-bit

We have recently upgraded our office to Windows 7 64-bit. This upgrade has been very smooth with the exception of Adobe Acrobat 9 Pro. We are running Acrobat 9.3.2, I know there are a couple of additional updates available but they do not fix this issue if installed.
The problem occurs when users create documents using the Adobe PDF printer. The Print Spooler will crash, causing the application they are printing from to stop responding and they are forced to close the program. From this point onwards the user will be unable to print to any printer whatsoever, until they restart their computer. Stopping and starting the print spooler (clearing temp files as well) sometimes corrects the issue, but by the time they have found an admin to do this they may as well just restart.
I should note that this problem is not very consistent. It occurs sometimes after one PDF has been created, sometimes after they have created many PDFs, and sometimes not at all. It doesn't seem to matter which application they create the PDF from either. It's very irritating because I can't pin it down to anything in particular.
I've Googled a lot around this subject and I can see that I am not the only one with this issue, however there don't seem to be any solutions out there. This issue is widespread across our organisation and I would greatly appreciate any constructive suggestions on finding a resolution.
Many thanks, Steve.

Several months ago, I started working on this issue and thought that I had it resolved by uninstalling the "Internet Printing Client" from "Windows Features" (Start > Control Panel > Programs and Features > Turn Windows features on or off > expand Print and Document Services > uncheck Internet Printing Client). This change seemed to help at the time, as I was then unable to reproduce the issue and the end-user was unable to reproduce the issue for two weeks after (thus I closed the help desk case). But now it looks like the issue is back. Maybe the above setting will help someone else, but I'm now looking for a permanent fix.
PS: I have instructed our users on the "Save as PDF" option provided in Office 2010, but I don't think that is used all the time, and the PDF printer is there only option in other applications (IE for example).
Anybody had this issue and found a fix?
Thanks,
Justin

Flash Player not working in IE 10, Windows 7 64 bit version

My system is Windows 7 64bit version with IE 10. Adobe Flash Player will not work in IE 10. I have tried an unistall and a clean install with no success. I can hear the video but not see it. I also have Mozilla Firefox installed on my computer and Adobe Flash Player does work with it. This has been going on for about a month.

Here is solution I used for IE10, Window 7 64 bit:
http://answers.microsoft.com/en-us/ie/forum/ie10-windows_7/ie10-says-adobe-flash-player-is nt-installed/d3c1eda6-cabc-4ca5-b4d9-dcba0c3aaad5
1. Internet Explorer> Tools (or Alt + t)>Internet Options>Programs>Manage add-ons (Show: All add-ons) verify that the Shockwave Flash Objects are enabled.
2. From Safety on the IE Command Bar (you may have to right-click the IE menu or IE toolbar and enable the Command Bar) uncheck ActiveX Filtering.
If that helps, it would be safer to re-enable ActiveX Filtering and make an exception for the affected sites. See this article:
How to use Tracking Protection and ActiveX Filtering:
http://windows.microsoft.com/en-US/windows7/How-to-use-Tracking-Protection-and-ActiveX-Fil tering"

Framemaker 9 Crashes in Windows 7 / 64 Bit Env. When I switch from Unstructred to Structured Files

This is a fix.
I typically use Framemaker to edit structured DITA xml documents. I recently got a Win 7/64 bit machine and decided this was a good time to upgrade to Framemaker 9. I installed Frame 9 directly onto this new machine. It worked fine with my xml files.
Then I had to switch projects and work on some unstructured documents. In order to document the application these unstructured documents were for I had to turn off Windows Themes, as the application I needed to document had display problems with those on. After I finished the unstructured documentation, I switched back to my DITA XML documents. But they would not open. I selected an XML file from the Open dialog and immediately FrameMaker 9 crashed. I tried turning Themes back on and chose the recommended Aero theme. No change. My XML files still crashed FrameMaker 9 as soon as I selected one to open. The error message came post-crash and did not come from FrameMaker: it said Windows was trying to find some information about the crash, but could not find any.
This problem may be specific to DITA or it may occur with other structured-unstructured switches. I don't know, I only work with DITA XML.
But I just found a workaround and would like to share it in case anyone else encounters this:
1.     Open an unstructured file.
2.     In the upper right corner of the screen you’ll see AUTHORING. Open the drop-down and choose DITA AUTHORING (or whatever type you use for structured documents).
3.     Open the Structure Tools menu and select Set Structured Application.
4.     In the dialog, select the structure application you want to use with the XML file you want to open, DITA-TOPIC-FM, for example.
5.     Now open a structured XML file. It will open now.
6.     Close the unstructured document without saving any changes to it.
7.     Save your structured document then work with it.You only have to do this once. The next time you open an XML file, FrameMaker will open it correctly. It persists even after you close Frame 9 and reopen it.
It suprised me that Framemaker 9 didn't automatically switch back to Dita/structured mode upon opening an XML file, but I was glad there was an easy way to fix this.

pvanbavel wrote:
crashes no MATTER what I try-- administrator mode FAIL. upgrade to version 2 FAIL. uniinstall followed by complete registry cleanup then reinstall FAIL.
Contacted customer service-- their ownly solution is to pull out the memory card and use a card reader. Not acceptable because that does NOT create folders by day-- an extremely usefull tool if you take a lot of pictures. nor does it prevent multiple loads of files. customer service intidicated the software was written by an unknown australian company-- no information on who they are or how to contact them.
It used to work just fine and still works on my laptop also using windows 7 64 bit.
A suspicious item is that it always asks for permission to modify or install software, long after it was installed; shows the standard windows dialog when loading new software. suggesting that an attempt is made to modify a protected or forbidden file region.
I would like to see a serious attempt by canon to solve this problem, its gone on too long and many others have it.
The program runs on your laptop and on countless other 64-bit Windows 7 computers - including one located less than three feet from me as I type this. It doesn't run on your other computer, and the error messages suggest a file permission problem. And it's Canon's fault. That may be true; Canon's software is certainly not bug-free. But if I were a betting man, I'd bet that your problem is in your computer.
Bob
Boston, Massachusetts USA

Problems with Flash Player 11.8.800.94 in Windows 7 (32 bit) with IE 10

I have recently upgraded my Adobe Flash Player to version 11.8.800.94 but despite going through all the online trouble shooting I cannot get this to work. I am running Windows 7 (32 bit) with Internet Explorer 10. Any assistance would be appreciated - not too technical though please!

What is your browser? If IE:
http://forums.adobe.com/thread/885448
http://forums.adobe.com/thread/867968

Crashing on windows 7 64 bit

Firefox 19.0.2 crashes constantly on Windows 7 64 bit.
Here are the report IDs:
<pre><nowiki>bp-7a037cce-4477-4b8d-a7ec-2ca2c2130401 01/04/2013 01:04 p.m.
bp-6367c77a-2bfa-476b-b27a-f9b7d2130401 01/04/2013 12:37 p.m.
bp-d80177e9-d082-4530-af4c-af4292130331 31/03/2013 04:00 p.m.
bp-83d2f11b-224d-406e-a97d-5c92d2130331 30/03/2013 09:51 p.m.
bp-4c44c88d-c4e1-4610-8b60-9ac312130319 18/03/2013 11:37 p.m.
bp-3713a152-e7dc-49ba-8086-516b12130318 18/03/2013 12:56 p.m.
bp-8e808128-7ea6-4876-a027-9d2b62130317 16/03/2013 06:26 p.m.
bp-ea094e87-449c-425c-9b50-1772a2130312 12/03/2013 12:20 a.m.</nowiki></pre>

Wow, that's annoying. What's curious about your crash IDs is that each one has a different signature. In other words, I don't see a single source of the problem that I could point do.
Did you already get a chance to try the steps in the following article? You have the latest release of Firefox, but in case your program files somehow got corrupted, you could re-run the full installer. This should safely migrate your personal data, but there's no harm in doing a backup first, just in case.
* [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]]
* [[Back up and restore information in Firefox profiles]]
* Installer: https://www.mozilla.org/en-US/firefox/fx/#desktop

Flash 11.5.502.135 Crashes incessantly Windows 7 64 bit - all browsers

Similar Messages

Maybe you are looking for