Flash 11 installed but not detected by IE

I'm not a Windows user, but trying to help my elderly parents figure out why they are no longer able to watch videos on their laptop.
They have a Dell Studio XPS 1645 machine, Intel Core CPU Q720 @ 1.60 Ghz
Installed memory 4GB, 64-bit OS
Running Windows 7
Internet Explorer automatically updated 11/26/2013.
On Youtube, we see the thumbnail for videos but nothing happens if you press play. On other sites with videos, for example comcast.net, we get the message that "flash is not installed". I downloaded Flash64_11_9_900_152.ocx and ran it.
Installation runs without errors, but videos still don't work and error messages still indicate Flash is not installed.
I uninstalled and re-installed Flash with no success. Flash is enabled as an add-on in IE. Active X filtering is not activated in IE.
What next?
Thanks.

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Flash 11 installed but not detected by websites

Can any body help? I'm about to go postal here. I am really hating Flash! I'm trying to upgrade our computers because suddenly most websites quite working (saying we needed a newer version of Flash). So round and round I go trying to get it working.
I finally gave up getting the stuipd thing to install with Group Policy Manager (there is a *major* problem with the .msi install package Adobe provides from V10 forward...even though it worked just dandy for 9 and down). Instead, I moved to the Software Update Services route instead.
Now all of my computers have Flash 11 installed -- but half of them don't work!!!. I can look in my logs and see "successful" install on all systems. I can go into add/remove programs on any computer and see Flash 11 is installed. However, web sites say that flash has to be installed. Even going to the Adobe site on these systems comes up with a message saying that Flash needs to be installed.
I'll tell my users they can't use any Flash-enabled site before I start trotting around computer-to-computer to manually install Flash player!
Can anybody offer suggestions on how to fix this thing? Centralized install is absolutly required.
Thanks for you help!

Here is the flashinstall.log from a computer where flash does not work.
=O====== M/10.1.53.64 2010-07-19+20-44-37.953 ========
0000 00000010 "C:\WINDOWS\TEMP\InstallAX.exe" -install activex -msi
0001 00001036 Software\Macromedia\FlashPlayer\SafeVersions/10.0 2
0002 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0003 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash10h.ocx
0004 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10h_ActiveX.exe
0005 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10h_ActiveX.dll
=X====== M/10.1.53.64 2010-07-19+20-44-39.281 ========
=O====== M/10.1.53.64 2011-05-04+14-14-09.661 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10h_ActiveX.exe" -update activex
0001 00000011 0
=X====== M/10.1.53.64 2011-05-04+14-15-03.130 ========
=O====== M/10.2.159.1 2011-05-04+14-15-03.146 ========
0000 00000010 "C:\DOCUME1\knolan\LOCALS1\Temp\729.dir\InstallFlashPlayer.exe" -iv 0
0001 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0002 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash10h.ocx 5
0003 00000018
0004 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash10h.ocx 5
0005 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash10p.ocx
0006 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10p_ActiveX.exe
0007 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10p_ActiveX.dll
0008 00001032 C:\WINDOWS\system32\Macromed\Flash\Flash10p.ocx 80070005
0009 00000018
0010 00001032 C:\WINDOWS\system32\Macromed\Flash\Flash10p.ocx 80070005
=X====== M/10.2.159.1 2011-05-04+14-15-25.333 ========
=O====== M/10.3.181.34 2011-08-02+14-28-17.036 ========
0000 00000010 "C:\Documents and Settings\knolan\Local Settings\Temp\install_flash_player_ax.exe" -dlm -install
0001 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0002 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash10h.ocx 20
0003 00000018
0004 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash10h.ocx 20
0005 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash10u.ocx
0006 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10u_ActiveX.exe
0007 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10u_ActiveX.dll
0008 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0009 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0010 00001032 C:\WINDOWS\system32\Macromed\Flash\Flash10u.ocx 80070005
0011 00000018
0012 00001032 C:\WINDOWS\system32\Macromed\Flash\Flash10u.ocx 80070005
=X====== M/10.3.181.34 2011-08-02+14-28-20.411 ========
=O====== M/11.0.1.152 2011-10-04+21-56-19.168 ========
0000 00000010 "C:\Documents and Settings\knolan\Local Settings\Temp\install_flash_player_ax_32bit.exe" -dlm -install
0001 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
0002 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0003 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0004 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash10h.ocx 5
0005 00000018
0006 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash10h.ocx 5
0007 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash11c.ocx
0008 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe
0009 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.dll
0010 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0011 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0012 00001032 C:\WINDOWS\system32\Macromed\Flash\Flash11c.ocx 80070005
0013 00000018
0014 00001032 C:\WINDOWS\system32\Macromed\Flash\Flash11c.ocx 80070005
=X====== M/11.0.1.152 2011-10-04+21-56-23.356 ========
=O====== M/11.0.1.152 2011-10-21+17-13-14.540 ========
0000 00000010 "C:\WINDOWS\TEMP\InstallAX.exe" -install -msi
0001 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0002 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0003 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash11c.ocx
0004 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe
0005 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.dll
0006 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0007 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
=X====== M/11.0.1.152 2011-10-21+17-13-17.401 ========
=O====== M/11.1.102.55 2011-11-16+15-39-17.098 ========
0000 00000010 "C:\DOCUME1\knolan\LOCALS1\Temp\688.dir\InstallFlashPlayer.exe" -iv 4
0001 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0002 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0003 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash11c.ocx 20
0004 00000018
0005 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash11c.ocx 20
0006 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe 5
0007 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash11e.ocx
0008 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11e_ActiveX.exe
0009 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11e_ActiveX.dll
0010 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0011 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0012 00001032 C:\WINDOWS\system32\Macromed\Flash\Flash11e.ocx 80070005
0013 00000018
0014 00001032 C:\WINDOWS\system32\Macromed\Flash\Flash11e.ocx 80070005
=X====== M/11.1.102.55 2011-11-16+15-39-33.359 ========
=O====== M/11.0.1.152 2011-11-16+15-38-43.967 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex
0001 00000011 0
=X====== M/11.0.1.152 2011-11-16+15-39-33.515 ========
=O====== M/11.0.1.152 2011-11-28+15-29-49.914 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex
0001 00001039
=X====== M/11.0.1.152 2011-11-28+15-29-54.426 ========
=O====== M/11.1.102.55 2011-11-29+16-07-15.247 ========
0000 00000010 "C:\Documents and Settings\knolan\Local Settings\Temp\install_flash_player_ax_32bit.exe" -dlm -install
0001 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0002 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0003 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash11c.ocx 20
0004 00000018
0005 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash11c.ocx 20
0006 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe 5
0007 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash11e.ocx
0008 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11e_ActiveX.exe
0009 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11e_ActiveX.dll
0010 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0011 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0012 00001032 C:\WINDOWS\system32\Macromed\Flash\Flash11e.ocx 80070005
0013 00000018
0014 00001032 C:\WINDOWS\system32\Macromed\Flash\Flash11e.ocx 80070005
=X====== M/11.1.102.55 2011-11-29+16-07-18.886 ========
=O====== M/11.1.102.55 2011-12-01+15-25-29.566 ========
0000 00000010 "C:\DOCUME1\knolan\LOCALS1\Temp\6.dir\InstallFlashPlayer.exe" -iv 4
0001 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0002 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0003 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash11c.ocx 5
0004 00000018
0005 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash11c.ocx 5
0006 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe 5
0007 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash11e.ocx
0008 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11e_ActiveX.exe
0009 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11e_ActiveX.dll
0010 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0011 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0012 00001032 C:\WINDOWS\system32\Macromed\Flash\Flash11e.ocx 80070005
0013 00000018
0014 00001032 C:\WINDOWS\system32\Macromed\Flash\Flash11e.ocx 80070005
=X====== M/11.1.102.55 2011-12-01+15-26-37.601 ========
=O====== M/11.0.1.152 2011-12-01+15-24-54.777 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex
0001 00000011 0
=X====== M/11.0.1.152 2011-12-01+15-26-37.976 ========
=O====== M/11.0.1.152 2011-12-13+15-19-02.927 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex
0001 00000011 0
=X====== M/11.0.1.152 2011-12-13+16-51-38.125 ========
=O====== M/11.1.102.55 2011-12-13+16-21-38.059 ========
0000 00000010 "C:\DOCUME1\knolan\LOCALS1\Temp\3164.dir\InstallFlashPlayer.exe" -iv 4
0001 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0002 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0003 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash11c.ocx 5
0004 00000018
0005 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash11c.ocx 5
0006 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe 5
0007 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash11e.ocx
0008 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11e_ActiveX.exe
0009 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11e_ActiveX.dll
0010 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0011 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0012 00001032 C:\WINDOWS\system32\Macromed\Flash\Flash11e.ocx 80070005
0013 00000018
0014 00001032 C:\WINDOWS\system32\Macromed\Flash\Flash11e.ocx 80070005
=X====== M/11.1.102.55 2011-12-13+21-11-55.415 ========

Flash is installed ,but not seen by Chrome or Firefox

Here is what I checked in Chrome , I have:
Adobe Flash Player - Version: 15.0.0.189
Shockwave Flash 15.0 r0
This is installed but not being recognized by either firefox or chrome. I am on a WIN 8.1 pc and IE does not work so it is disabled/turned off. It does not even open anyway. How do I fix this?

Let me clarify, I need flash to work in Firefox and Chrome, IE is not important. I rarely use it

Flash Player 11 installed but not detected in IE 8 or IE 9

Windows 7 Professional 32 bit OS.
Com registration is correct as we can load shockwave into an exe.
Flash Player 11 is installed and can be detected via Firefox but not via IE 8 or IE9.
Performed all the trouble shooting steps including Active X filtering and Enabling.
Used IE Development tools including profiling and compatibility without any success.
Uninstalled and reinstalled numerous times using the Adobe uninstaller at
http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html#main_Download_t he_Adobe_Flash_Player_uninstaller.
Registry appears correct.
Any suggestions would be most appreciated.
No errors are appearing.

I've been trying to reproduce this for the last few weeks but so far have been unable to. If I understand you correctly, when you go to this page:
http://www.bobbyvandersluis.com/swfobject/testsuite_2_2/test_dynamic_multiple.html
You're seeing the alternate content (most likely prompts to update/install flash) for all 4 blocks? Do you have any idea what I could be missing and why I can't reproduce this?
Thanks,
Chris

Mac IOS Flash Player updated installed but not detected

I have repeatedly installed the new version of FlashPlayer when prompted over the past few days. My computere shows the installation as successful, but it's not working. I've visited the Adobe Troubleshooting page, and it does not detect the installation, although my finder show the program as installed. My computer is compatible with the new version, although I'm running an older IOS - Snow Leopoard ( 10.6.8) I've reinstalled several times following all directions - uninstalled old version, unblocked pop-ups, disabled fierwall.
VERY frustrating!
What do I do?
Thanks!

Snow Leopard is not iOS... iOS is an iPhone, an iPad or an iPod Touch. And there has never been a Flash Player for iOS, because Apple made iPads, iPhones, and iPod Touch incompatible with Flash Player right from the start.
You probably need to do a "clean install": How to perform a "clean install" of Flash Player in Mac OS X

Flash Player installed but not working properly

I have Windows 7 64 bit, and run IE11.
I have Adobe Flash Player installed.
It works fine on my login (administrator) but my young Son can not watch video's, as it says Flash Player is not installed.
How do I fix this please?

Flash Player has updated to 11.87.800.175 today; is it working better?
If not, what means "not working properly"?

Flash is installed but not working

My mac has flash installed, but it won't work at all, and I can't seem to uninstall it.

This [https://www.google.com/search?q=nplightsparkplugin.dll&sourceid=mozilla-search&start=0&start=0&ie=utf-8&oe=utf-8num=100&gws_rd=ssl Google search] has many links which indicate that LightSpark is a PUP (Potentially Unwanted Program) or even call it a "virus". ''And after looking thru the first 4 pages of that search I don't see anything that I would feel comfortable recommending as a "fix".
Now, the silly thing is that what I think would be the "homepage" for that plugin - "A free, open source Flash player" - http://lightspark.github.io/ - says that LightSpark is for Linux and makes no mention of a Windows DLL being available. IMO, a strong indication that you have Malware on that PC.
There are specialized forums for malware removal where you should be able to get help:
* SWI Forums - http://www.spywareinfoforum.com/
* Safer Networking Forums - http://forums.spybot.info/
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Flash 10 installed but not being detected by numerous sites

Hi!
I have installed and re-installed Flash 10 numerous times
over the past day trying to get it to work. I have followed the
"Trouble Installing Flash for Windows" solutions including Subinacl
and everything else that is suggested there. I have also deleted
the Configuration Flag Registry Key that was mentioned in another
Adobe bulletin. I tried uninstalling flash using the utility from
safe mode to ensure nothing else was using flash, I also
uninstalled it from the cmd prompt. I downloaded all the installers
to my desktop so everything is running from there. When I go to the
Adobe site that verifies the version, it recognizes the correct
version that I have installed. I've lowered my security levels to
precarious levels and I'm all out of options. I am running IE7,
Windows Vista business, and Flash 10. I went to some of the Adobe
sites of the day to try and see if it was working and here were the
results:
www.cbc.ca/thetudors - Shows black screen where Flash should
play and shows the yellow triangle done with errors icon with the
following error - "unexpected call to method or property access"
www.gettheglass.com - Successfully played the game and no
issues were experienced
www.forces.ca - Error message saying I don't have the correct
flash installed
www.thestar.com/sports - Flash video player worked with no
issues
www.youtube.com - videos work with no issue
I'm at a loss as to why this isn't working and I need the
Flash player for an online course I started on Saturday. When I log
on to that site it tells me that I don't have the current version
of Flash installed either.
Any help would be great!!!
Jay

Mknmuzic:
I spoke with the Tech support for my school and they said it
was a known issue for them that has crept up in the last few weeks.
Their solution was to uninstall Flash using the uninstaller from
the Adobe website, download and install Firefox, when Firefox asks
to keep your existing settings choose NO, then go to the Adobe
website and install Flash using the Firefox browser. I was rolling
my eyes the whole time they told me this because I wasted so much
time yesterday, but I'm happy to say this worked perfectly. All the
sites I listed that were not working are currently working with
Firefox.
Hopefully there is a fix for the IE issue soon.....
CdnJay

Adobe flash installed but not detected by all Browsers

OK I am running Vista 64bit with ie8 firebox and chrome have the latest version of flash player 11.
I have uninstalled it reinstalled flash 11 fine.... but going to youtube or any other site that uses flash player it asked to install. this happens on all browsers I tried on. please help asap
Dre

IE, Firefox and Chrome all use a different version of Flash.
IE requires the ActiveX version while Firefox doesn't. They both use a plugin though. You can get them both from here: http://forums.adobe.com/thread/909550
In Google Chrome, the Flash player is embedded and you get it when you install that browser whether you want it or not. It auto updates in the background, so you don't have to bother with that aspect.

Flash Player installed but not working....

had a virus 3 days ago which was resolved with assistance from Microsoft. Now Adobe Flash does not work (when I go to Youtube, it says I do not have the latest version. I have unistalled, restarted, installed at least 10 times. Sites still say I need the latest version. I do see Adobe Flash Player 10 Active X in the programs in my control panel. I have downloaded version 10.1.102.64. I am running IE8 (i assume 32-bit since it does not say 64-bit) on Windows Vista. I have checked the files in my windows/system32/macromed/flash folder and it show the following files:
Flash Player Trust folder
Flash10I.ocx
FlashInstall
FlashUtil10I_ActiveX.dll
FlashUtil10I_ActiveX
install
I had turned off my Norton AV and firewall. I have also made sure that all security has been set to medium at that java scripting shows as enabled...
Flash player still does does not work: says I need to install latest version on websites (youtube etc.)
HELP!!

Hi, I see you've been on quite a few forums advocating Firefox & Chrome. All this does is give them a browser that perhaps Flash Player would be performing as it should. But it doesn't solve their issue with IE.
And referring users to follow procedures meant for another user under different circumstances and computer configurations
is not in their best interest.
All you are doing is confusing the person, since the required information about their computer has not been obtained.
You may want to rethink posting referrals, I could do that myself, since I'm on a lot of threads here.
eidnolb

Adobe Flash Player installed - but not working

I have Windows 7, 64 bit, with Internet Explorer 11. On the day before Thanksgiving everything was working fine. I received a greeting on 11/27 and was unable to open it - I was told I needed to install Adobe Flash Player - assumed it was an update - but since that time I've been unable to open any of the puzzles on Shockwave, or cards from greeting card providers - probably some other things, but I haven't found out about them yet. Every time I try to open any of these programs, I get a message that I need to install the flash player. My control panel shows that I have Adobe Flash Player 15 Active X, 6 MB, version 15.0.0.239 installed and the add-on manager under tools says it's enabled - but it escapes me what it's enabled to do other than drive me batty and waste all my time. I've rebooted the computer, closed all IE windows, numerous times after uninstalling the program and then reinstalling it - all a waste of time. Is there any advice out there? Linda Kochefko, El Dorado, KS

is Active X Filtering something that should show up under Tools, Manage Add-Ons? If so, I think I had it earlier this week, but it's gone now. In my efforts to eliminate the Flash Player so I could reinstall a working copy, I may have uninstalled too much. It's not listed under Programs or under Tools at this time.
Linda Kochefko
[email protected]
Joy is prayer- Joy is strength - Joy is love -
Joy is a net of love by which you can catch souls.
Mother Teresa 1910-1997

Flash 8 Installed but not working

I have two "administrator" level users on an Win XP sp2
machine. I upgraded to Flash 8.0.24.0 under user one and it works
fine. When I log on to the user two and access a site with a flash
movie it displays the icon telling me I must update to the new
version. When I run the Adobe flash test described in the tech
notes it shows a display indicating the proper Version but does not
show the expected "movie".
I tried installing it under the other user it failed.
Flash always worked on both users before this version.
Please help me.
Roger

Your not the only one who is having troble with flash. I here
to find help with the same situation. My friend has installed
version 9 and can't view anything on the internet that uses flash.
But the other account user can. Whats up. All internet options are
the same...

Flash player install but not working

Can find Flash player in programs to uninstall off control panel, but no where else, computer will not play any videos and ask to down load flash player every time.

Flash Player (with the exception of the sandalone "Projector") isn't a program. It's a plugin. While it does should appear in the Add/remove list, it's NOT located in Program Files.
You'll find it in C/Windows/System32/Macromed/Flash
and (on 64 bit systems) C/Windows/SysWOW64/Macromed/Flash
What browswer do you use?

Flash Player installed but not recognized

I have been prompted to install Flash Player 11 on Amazon. I attempted to install it from your website. After following all instructions, it says that Flash Player 11 was successfully installed. However, when I go back to Amazon (or any other site that plays video) it says that I need Flash Player 11 as if I never installed it! I tried uninstalling Flash Player using your uninstall function from your website, then attempted to install Flash Player again with the same results: it says that Flash Player was installed correctly, but nothing seems to recognize it when I try to play video. Please help!

Could you try the steps outlined in the FAQs below to see if they help?
Enabling Flash Player in Internet Explorer
ActiveX Filtering in Internet Explorer

WIN 8 Flash Player Installed but not Working

Hello,
I cannot get any videos to play on my windows 8. It says that I need flash player, but flash player is installed and it won't let me download. I have tried many troubleshooting steps on the checklist with no joy. Please help.
HIckory

Did you check that the add-on is enabled?
Did you check that ActiveX Filtering is disabled?
See http://helpx.adobe.com/flash-player/kb/flash-player-issues-windows-8.html

Flash 11 installed but not detected by IE

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