Flash appears to install on Win 7, IE 8but will not display
32 bit Windows 7
IE 8, 32 bit
FP 10.2.152.32
FP S/W installation windows indicate that FP installed (Download Manager also says so)
FP & Download Manager are both shown in Programs.
History: Few weeks ago system was severely corrupted even though had McAfee Viruscan and Webroot Spysweeper. It was indicated every time an attempt to look at a video was made wherepon the computer would shutdown a few seconds afterwards. Working w/ Dell Support they determined the system was too far corrupted to save (7000+ files corrupted!!). They suggested that it would be preferable to install W 7 to replace then current XP operating system. Had disk formatted and XP operating system re-installed but only sufficient to allow operation of email. When Windows 7 arrived fully installed along w/ new Word/Excel 2010 S/W. Retrieved backuped files successfully. Everything is operating OK except for FP. Every attempt to load (after repeated uninstalls) shows it to be "successful" but still won't allow videos to play.
Based on perusal of thread, opened register to check on "kill-bit", found no indication it was set.
What should I do next?
From: eidnolb <[email protected]>
Subject: Flash Player Flash appears to install on Win 7, IE 8but will not display
Date: Friday, March 11, 2011, 7:32 PM
Hi, what a terrible experience to have to go thru! I hope you don't still have either one of those "Anti-Virus" programs on your system. If not, what Anti-Virus/Spyware program(s) do you have?
Yes it was terrible, but Dell (Solution Station, paid support) made this sickening experience bearable. Right now I have McAfee Total Protection 2011 for what it's worth (ya gotta have something) and I use Malwarebytes Anti-Malware (free version) twice a day to scan. The only thing it finds repeatedly is something in the registry defined as : HKEY_CLASSES_ROOT\regfile\shell\open\command\...
So I can understand this, you now have Win7 on the computer? The backup files are from the XP that had the 7000 corrupted files?? When you reformatted XP, weren't those files lost? I guess what I need to know is how did those files get Installed onto the Win7 OS?
Here's the sequence of events: I back up periodically with a WD My Book Essentials external drive, assuring that the system is as clean as I can get it and otherwise operating normally. I don't do it continuously for fear that I could be backing up corrupted files right up to the point the disk crashes The back up that was used was about six weeks old. The 7000+ corrupted files were cleaned before reformatting but would have been lost regardless when the disk was reformatted. After it was reformatted and before installation of W7, the Dell reinstallation disk for XP was used. No backup files were loaded on this temporary XP system. When the W7 system was installed these backup files from the external drive were cleaned with Malwarebyes which found about 20 corrupted files. Since then only two have regularly appeared , they are in the registry defined as: HKEY_CLASSES_ROOT\regfile\shell\open\command\def...
Also why wasn't the malware cleaned before reformatting?
As indicated above, it was cleaned but never used again since it was all lost with the reformatting. The reinstalled software came from a six week old backup which has worked well and shows none of the malware, except for the few Malwarebytes intially found.
One other thing, I revisited the "kill-bit" procedure. While I didn't find what you indicated, I did find these two entries with HKEY_LOCAL_MACHINE\SOFTWARE\ :
Name Type Data
"icon w/ab in it" REG SZ (value not set)
"icon w/ab in it" REG SZ application/x-shockwave-flash
Also, I was looking at your procedure in post #26, in response to jfirko where a vs 9 of FP is installed/uninstalled followed by the current version of FP. For my situation is this a worthwile approach?
By the way, thanks for your interest in solving these problems. So many programs now use the flash player but there are so few sources to turn to when problems occur.
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