Flash builder 4 installation code --Exit Code: 6

hi after i installed flash builder 4 i got errors the exit code is 6 and the message is -
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s), 0 warning(s)
ERROR: The following payload errors were found during install:
ERROR:  - AdobeHelp: Install failed

hi Agruss
I am installing FB4 standalone on windows 7.
The troubleshooting matrix was of no help.

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    -------------------------------------- Summary --------------------------------------
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    00:00.000: ====================================================================
    00:00.063: Started: 2014/05/29 (Y/M/D) 16:48:19.266 (local)
    00:00.094: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
    00:00.125: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WU-SILENT
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    00:03.635: INFO:    Service pack name:  Service Pack 1
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    00:03.932: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7600.16385 >= 6.1.7601.17617 (False)
    00:03.963: INFO:    Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.17514 >= 6.1.7601.17888 (False)
    00:03.978: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
    00:04.010: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.17514 >= 6.1.7601.18010 (False)
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    00:07.083: INFO:    IE Setup prerequisite package for KB2834140 included: C:\Windows\TEMP\IE1299F.tmp\KB2834140_amd64.cab
    00:07.114: INFO:    A local copy of the KB2834140 installation package has been copied to KB2834140_amd64.MSU.
    00:07.130: INFO:    IE Setup prerequisite package for KB2670838 included: C:\Windows\TEMP\IE1299F.tmp\KB2670838_amd64.cab
    00:07.145: INFO:    IE Setup prerequisite package for KB2670838 included: C:\Windows\TEMP\IE1299F.tmp\KB2670838_amd64.cab
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    00:07.223: INFO:    IE Setup prerequisite package for KB2639308 included: C:\Windows\TEMP\IE1299F.tmp\KB2639308_amd64.cab
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    00:07.286: INFO:    IE Setup prerequisite package for KB2533623 included: C:\Windows\TEMP\IE1299F.tmp\KB2533623_amd64.cab
    00:07.317: INFO:    A local copy of the KB2533623 installation package has been copied to KB2533623_amd64.MSU.
    00:07.348: INFO:    IE Setup prerequisite package for KB2731771 included: C:\Windows\TEMP\IE1299F.tmp\KB2731771_amd64.cab
    00:07.364: INFO:    IE Setup prerequisite package for KB2731771 included: C:\Windows\TEMP\IE1299F.tmp\KB2731771_amd64.cab
    00:07.395: INFO:    A local copy of the KB2731771 installation package has been copied to KB2731771_amd64.CAB.
    00:07.410: INFO:    IE Setup prerequisite package for KB2729094 included: C:\Windows\TEMP\IE1299F.tmp\KB2729094_amd64.cab
    00:07.442: INFO:    IE Setup prerequisite package for KB2729094 included: C:\Windows\TEMP\IE1299F.tmp\KB2729094_amd64.cab
    00:07.473: INFO:    A local copy of the KB2729094 installation package has been copied to KB2729094_amd64.MSU.
    00:07.488: INFO:    IE Setup prerequisite package for KB2786081 included: C:\Windows\TEMP\IE1299F.tmp\KB2786081_amd64.cab
    00:07.520: INFO:    IE Setup prerequisite package for KB2786081 included: C:\Windows\TEMP\IE1299F.tmp\KB2786081_amd64.cab
    00:07.535: INFO:    A local copy of the KB2786081 installation package has been copied to KB2786081_amd64.CAB.
    00:07.566: INFO:    IE Setup prerequisite package for KB2888049 included: C:\Windows\TEMP\IE1299F.tmp\KB2888049_amd64.cab
    00:07.613: INFO:    IE Setup prerequisite package for KB2888049 included: C:\Windows\TEMP\IE1299F.tmp\KB2888049_amd64.cab
    00:07.629: INFO:    A local copy of the KB2888049 installation package has been copied to KB2888049_amd64.MSU.
    00:07.691: INFO:    IE Setup prerequisite package for KB2882822 included: C:\Windows\TEMP\IE1299F.tmp\KB2882822_amd64.cab
    00:07.800: INFO:    IE Setup prerequisite package for KB2882822 included: C:\Windows\TEMP\IE1299F.tmp\KB2882822_amd64.cab
    00:07.832: INFO:    A local copy of the KB2882822 installation package has been copied to KB2882822_amd64.MSU.
    00:07.863: INFO:    IE Setup Language pack included: C:\Windows\TEMP\IE1299F.tmp\IE-Spelling-en.cab
    00:07.894: INFO:    IE Setup Language pack included: C:\Windows\TEMP\IE1299F.tmp\IE-Hyphenation-en.cab
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    00:08.081: INFO:    Prerequisite download processes have completed. Starting Installation of 9 prerequisites.
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    00:38.080: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\KB2670838_amd64.cab /quiet /norestart
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    02:22.164: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\KB2639308_amd64.cab /quiet /norestart
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    02:59.230: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\KB2533623_amd64.cab /quiet /norestart
    03:38.074: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
    03:38.121: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\KB2731771_amd64.cab /quiet /norestart
    04:24.765: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
    04:24.796: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\KB2729094_amd64.cab /quiet /norestart
    04:56.652: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
    04:56.683: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\KB2786081_amd64.cab /quiet /norestart
    05:01.972: INFO:    Process exit code 0x00000000 (0) [The operation completed successfully. ]
    05:02.003: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\KB2888049_amd64.cab /quiet /norestart
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    05:38.179: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\KB2882822_amd64.cab /quiet /norestart
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    06:24.246: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
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    07:49.953: INFO:    Preparing to install Spelling_en.msu using C:\Windows\TEMP\IE1299F.tmp\Spelling_en.msu
    07:50.031: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\Spelling_en\Windows6.3-KB2849696-x86.cab /quiet /norestart
    08:41.933: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
    08:41.964: INFO:    Preparing to install Hyphenation_en.msu using C:\Windows\TEMP\IE1299F.tmp\Hyphenation_en.msu
    08:42.042: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\Hyphenation_en\Windows6.3-KB2849697-x86.cab /quiet /norestart
    09:32.758: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
    09:32.789: INFO:    Preparing to install IE-Spelling-en.cab using C:\Windows\TEMP\IE1299F.tmp\IE-Spelling-en.cab
    09:32.820: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\IE-Spelling-en.cab /quiet /norestart
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    09:49.388: INFO:    Preparing to install IE-Hyphenation-en.cab using C:\Windows\TEMP\IE1299F.tmp\IE-Hyphenation-en.cab
    09:49.419: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\IE-Hyphenation-en.cab /quiet /norestart
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    10:05.581: INFO:    No reboot logic message NrApiInstallDone(7), lParam=0x00000bc2 returned 0x00000000.
    10:05.596: INFO:    No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
    10:05.752: INFO:    No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
    10:05.799: INFO:    Verifying that the Internet Explorer Optional Component is enabled.
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    10:05.986: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE1299F.tmp
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    10:06.095: INFO:    Released Internet Explorer Installer Mutex
    00:00.000: ====================================================================
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    00:00.063: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
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    00:00.125: INFO:    Previous version of Internet Explorer: 8.0.7601.18404
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    00:00.250: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
    00:00.297: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
    00:00.312: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
    00:00.328: INFO:    Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
    00:00.702: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
    00:00.936: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1AD8.tmp\Spelling_en.msu.
    00:01.092: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
    00:01.155: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1AD8.tmp\Hyphenation_en.msu.
    00:01.233: INFO:    Trying to extract ID: 7128 (1033) as "IE11-support.cab"
    00:02.184: INFO:    PauseOrResumeAUThread: Successfully paused Automatic Updates.
    00:05.632: INFO:    Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
    00:05.663: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE1AD8.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1AD8.tmp\IE11-support\HardwareBlockingList.xml"
    00:06.162: INFO:    Graphics Device Information: Intel(R) HD Graphics 4000
    00:06.178: INFO:    Hardware support check succeeded. Installation will continue.
    00:06.194: INFO:    Windows 7 operating system detected.
    00:06.225: INFO:    Service pack major: 1
    00:06.240: INFO:    Service pack minor: 0
    00:06.256: INFO:    Service pack name:  Service Pack 1
    00:06.443: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
    00:06.490: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
    00:06.537: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18741 >= 6.1.7601.17727 (True)
    00:06.615: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
    00:06.662: INFO:    Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True)
    00:06.677: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
    00:06.693: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
    00:06.833: INFO:    Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18438 >= 6.1.7601.18254 (True)
    00:06.974: INFO:    Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
    00:33.509: INFO:    Waiting for 0 prerequisite downloads.
    03:00.993: INFO:    The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
    03:01.180: INFO:    Waiting for 0 language pack downloads.
    03:01.195: INFO:    Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
    03:01.273: INFO:    No reboot logic message NrApiStart(0), lParam=0x00531188 returned 0x00000000.
    03:02.412: INFO:    No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
    03:02.459: INFO:    No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
    03:02.475: INFO:    Installing with the downloaded package. C:\Windows\TEMP\IE1AD8.tmp\IE11-neutral.Downloaded.cab
    03:02.521: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1AD8.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
    03:29.556: INFO:    Process exit code 0x00003715 (14101) [The identities of the manifests are identical but their contents are different. ]
    03:29.619: ERROR:   Neutral package installation failed (exit code = 0x00003715 (14101)).
    03:29.634: INFO:    No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
    03:29.650: INFO:    No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
    03:29.759: INFO:    No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
    03:29.775: INFO:    Waiting for Active Setup to complete.
    03:29.806: ERROR:   Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
    03:29.837: INFO:    PauseOrResumeAUThread: Successfully resumed Automatic Updates.
    03:29.853: INFO:    Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
    03:29.900: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE1AD8.tmp
    03:29.962: INFO:    Unable to remove directory C:\Windows\TEMP\IE1AD8.tmp, marking for deletion on reboot.
    03:30.040: INFO:    Released Internet Explorer Installer Mutex
    00:00.000: ====================================================================
    00:00.109: Started: 2015/04/08 (Y/M/D) 16:52:25.541 (local)
    00:00.156: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
    00:00.219: Command line: "C:\Windows\ccmcache\8\IE11-Windows6.1-x64-en-us.exe"  /passive /quiet /norestart
    00:00.328: INFO:    Setup installer for Internet Explorer: 11.0.9600.16428
    00:00.375: INFO:    Previous version of Internet Explorer: 8.0.7601.18404
    00:00.421: INFO:    Checking if iexplore.exe's current version is between 11.0.9600.0...
    00:00.484: INFO:    ...and 11.1.0.0...
    00:00.546: INFO:    Maximum version on which to run IEAK branding is: 11.1.0.0...
    00:00.640: INFO:    iexplore.exe version check success. Install can proceed.
    00:00.718: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
    00:00.796: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
    00:00.874: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
    00:00.936: INFO:    Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
    00:03.916: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
    00:03.994: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1C0CE.tmp\Spelling_en.msu.
    00:04.010: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
    00:04.041: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1C0CE.tmp\Hyphenation_en.msu.
    00:04.056: INFO:    Trying to extract ID: 7128 (1033) as "IE11-support.cab"
    00:04.883: INFO:    PauseOrResumeAUThread: Successfully paused Automatic Updates.
    00:06.272: INFO:    Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
    00:06.412: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE1C0CE.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1C0CE.tmp\IE11-support\HardwareBlockingList.xml"
    00:07.052: INFO:    Graphics Device Information: Intel(R) HD Graphics 4000
    00:07.067: INFO:    Hardware support check succeeded. Installation will continue.
    00:07.083: INFO:    Windows 7 operating system detected.
    00:07.098: INFO:    Service pack major: 1
    00:07.114: INFO:    Service pack minor: 0
    00:07.145: INFO:    Service pack name:  Service Pack 1
    00:07.176: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
    00:07.208: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
    00:07.223: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18741 >= 6.1.7601.17727 (True)
    00:07.254: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
    00:07.301: INFO:    Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True)
    00:07.317: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
    00:07.332: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
    00:07.410: INFO:    Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18438 >= 6.1.7601.18254 (True)
    00:07.473: INFO:    Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
    00:30.140: INFO:    Waiting for 0 prerequisite downloads.
    00:32.277: INFO:    The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
    00:32.339: INFO:    Waiting for 0 language pack downloads.
    00:32.355: INFO:    Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
    00:32.417: INFO:    No reboot logic message NrApiStart(0), lParam=0x00351188 returned 0x00000000.
    00:33.119: INFO:    No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
    00:33.197: INFO:    No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
    00:33.213: INFO:    Installing with the downloaded package. C:\Windows\TEMP\IE1C0CE.tmp\IE11-neutral.Downloaded.cab
    00:33.244: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1C0CE.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
    00:52.370: INFO:    Process exit code 0x00003715 (14101) [The identities of the manifests are identical but their contents are different. ]
    00:52.401: ERROR:   Neutral package installation failed (exit code = 0x00003715 (14101)).
    00:52.417: INFO:    No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
    00:52.463: INFO:    No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
    00:52.573: INFO:    No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
    00:52.744: INFO:    Waiting for Active Setup to complete.
    00:52.900: ERROR:   Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
    00:53.009: INFO:    PauseOrResumeAUThread: Successfully resumed Automatic Updates.
    00:53.072: INFO:    Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
    00:53.150: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE1C0CE.tmp
    00:53.290: INFO:    Unable to remove directory C:\Windows\TEMP\IE1C0CE.tmp, marking for deletion on reboot.
    00:53.353: INFO:    Released Internet Explorer Installer Mutex
    00:00.000: ====================================================================
    00:00.031: Started: 2015/04/08 (Y/M/D) 17:01:40.023 (local)
    00:00.062: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
    00:00.093: Command line: IE11-Windows6.1-x64-en-us.exe
    00:00.109: INFO:    Setup installer for Internet Explorer: 11.0.9600.16428
    00:00.140: INFO:    Previous version of Internet Explorer: 8.0.7601.18404
    00:00.171: INFO:    Checking if iexplore.exe's current version is between 11.0.9600.0...
    00:00.218: INFO:    ...and 11.1.0.0...
    00:00.249: INFO:    Maximum version on which to run IEAK branding is: 11.1.0.0...
    00:00.280: INFO:    iexplore.exe version check success. Install can proceed.
    00:00.296: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
    00:00.312: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
    00:00.343: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
    00:00.358: INFO:    Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
    00:00.826: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
    00:00.889: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1AF41.tmp\Spelling_en.msu.
    00:00.951: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
    00:00.982: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1AF41.tmp\Hyphenation_en.msu.
    00:01.014: INFO:    Trying to extract ID: 7128 (1033) as "IE11-support.cab"
    00:02.199: INFO:    PauseOrResumeAUThread: Successfully paused Automatic Updates.
    00:03.837: INFO:    Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
    00:04.258: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE1AF41.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1AF41.tmp\IE11-support\HardwareBlockingList.xml"
    00:05.335: INFO:    Graphics Device Information: Intel(R) HD Graphics 4000
    00:05.351: INFO:    Hardware support check succeeded. Installation will continue.
    00:05.382: INFO:    Windows 7 operating system detected.
    00:05.413: INFO:    Service pack major: 1
    00:05.475: INFO:    Service pack minor: 0
    00:05.507: INFO:    Service pack name:  Service Pack 1
    00:05.663: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
    00:05.694: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
    00:05.741: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18741 >= 6.1.7601.17727 (True)
    00:05.803: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
    00:05.850: INFO:    Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True)
    00:05.865: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
    00:05.897: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
    00:06.037: INFO:    Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18438 >= 6.1.7601.18254 (True)
    00:06.146: INFO:    Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
    00:31.699: INFO:    Waiting for 0 prerequisite downloads.
    02:45.501: INFO:    The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
    02:45.548: INFO:    Waiting for 0 language pack downloads.
    02:45.579: INFO:    Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
    02:45.642: INFO:    No reboot logic message NrApiStart(0), lParam=0x003d2b10 returned 0x00000000.
    02:46.921: INFO:    No reboot logic message NrApiScan(1), lParam=0x80070005 returned 0x00000000.
    02:46.999: INFO:    No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
    02:47.030: INFO:    Installing with the downloaded package. C:\Windows\TEMP\IE1AF41.tmp\IE11-neutral.Downloaded.cab
    02:47.061: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1AF41.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
    03:06.842: INFO:    Process exit code 0x00003715 (14101) [The identities of the manifests are identical but their contents are different. ]
    03:06.858: ERROR:   Neutral package installation failed (exit code = 0x00003715 (14101)).
    03:06.889: INFO:    No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
    03:07.092: INFO:    No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
    03:07.653: INFO:    No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
    03:07.778: INFO:    Waiting for Active Setup to complete.
    03:07.981: INFO:    PauseOrResumeAUThread: Successfully resumed Automatic Updates.
    03:14.705: INFO:    Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
    03:14.767: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE1AF41.tmp
    03:14.861: INFO:    Unable to remove directory C:\Windows\TEMP\IE1AF41.tmp, marking for deletion on reboot.
    03:14.923: INFO:    Released Internet Explorer Installer Mutex

    Hi,
    We hope your issue has been resolved, if you've found solution by yourself. We would appreciate it if you could share with us and we will mark it as answer.
    I am looking to your log find that it's trying to launch DISM from c:\windows\SysNative. You might try build a symbolic link from c:\windows\system32 (where DISM lives) to the non-existent path c:\windows\SysNative. Then check the issue again.
    To build a symbolic link, try workaround as Brian's reply to this thread.
     http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/i-get-error-9c59-when-updating-internet-explorer/03d4473a-867b-44a5-9a37-913e9a5879cf?page=8&msgId=afe85da0-36e0-4160-860b-d2973e78c8b9
    Regards,
    D. Wu
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

  • INSTALLATION ERROR: Exit Code: 6

    When installing PS CS6 on PC with Windows 7 Ultimate Svc Pack1, 18 GB RAM, Intel i7CPU, received INSTALLATION ERROR: Exit Code: 6
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DF012, DW050 ... WARNING: DF029, DF054 ...
    ------------- Summary ------
    - 0 fatal error(s), 3 error(s), 2 warning(s)
    ----- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 ------
    WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)
    ---- Payload: {9B78FAB0-AC6B-11E0-8EF3-00215AEA26C9} Microsoft Visual C++ 2008 Redistributable Package (x64) 9.0.30729.4148 -----------
    ERROR: Failed to install Microsoft Visual C++ 2008 Redistributable Package (x64). Please try installing it by double clicking on the executable at "C:\Users\****\Downloads\CS6
    Photoshop_13_LS16\Adobe CS6\payloads\Microsoft VC 2008 Redist (x64)\vcredist_x64.exe", 
    >>>>>>Did that. Ran AV and registry clean software then re-ran vcredist_x64.exe with NO antiviral software running (repeated in safe boot and clean boot) and got through the install, with this message:
    ..........Microsoft Visual C++ 2008 Redistributable Setup...................
    Error 1935.An error ocurred during the installation of assembly
    'Microsoft.VC90.ATL,version="9.0.30729.4148",publicKeyToken="1fc8b3b9a1e18e3b",processorAr chitecture="amd64",type="win32". Please refer to Help and Support for more information. HRESULT: 0x80070422...........
    or download and install the latest Microsoft Visual C++ 2008 Redistributable Package (x64) from Microsoft website - www.microsoft.com
    ----------- Payload: {DE7C6FA1-AF75-48A8-B495-CFAD529BCC3D} Recommended Common Fonts Installation 2.0.0.0 -----------
    WARNING: DF054: Unable to read Adobe file version for file path 'C:\Windows\Fonts\NuevaStd-BoldCond.otf'(Seq 58)
    ERROR: DF012: Unable to find file(Seq 58)
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Microsoft Visual C++ 2008 Redistributable Package (x64): Install failed
    +++++++++++++++++++++++
    PS32bit opens/works just fine.
    PS64bit opens with error message (need to cancel them 6-22 times) Runtime error R6034 but otherwise seems to run normally.
    From Microsoft, downloaded file vcredist_x64.exe and ran it. Got error message that there was no free space on my CD drive...Really?!
    Any other ideas?
    Thanks, Joan

    Please start with running the Adobe Support Advisor - http://www.adobe.com/support/loganalyzer/ to automatically review your installation logs and attempt to locate a solution.
    Alternately you can follow the steps listed at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html to manually review your installation log.

  • Installation Error Exit Code 20

    I am attempting to install InDesign CS 5.5 on a new Windows 7 computer.  I received an installation error Exit Code 20.  Adobe Chat told me I had to open a discussion in the forum to resolve this issue.  Is anyone able to help me fix this issue? 

    Exit Code: 20 - install source path does not exist
    Install source files are missing.
    Reextract or copy the contents of the installer.
    See: Installation, launch log errors | CS5, CS5.5, CS6, CCM
    http://helpx.adobe.com/x-productkb/global/installation-launch-log-errors-creative.html

  • Lightroom installation issue: Exit Code 7

    When trying to install I get this error code:
    Exit Code: 7
    Please see specific errors below for troubleshooting. For example,  ERROR: DW006 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 2 error(s)
    ----------- Payload: AdobeLightroom5CCMPkg-mul 5.2.0.0 {4b06fc24-6249-4c57-9830-6008a3ce9a80} -----------
    ERROR: DW006: Apple Package failed to install successfully.
    ERROR: Third party payload installer Adobe Photoshop Lightroom 5.pkg failed with exit code: 1
    Any suggestions?
    Thank you,
    Tifani

    Try http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
    Which operating system?

  • IE 11 Neutral package installation failed (exit code = 0x800f081e (2148468766)).

    Hi,
    We are upgrading to IE11 on Windows 7 SP1(IE 8 or IE 9 installed.)Many of the machine am getting below error.
    Please help me to resolve the issue asap.
    00:53.180: INFO:    Installing with the extracted package. C:\Windows\TEMP\IE1C3EE.tmp\IE11-neutral.Extracted.cab
    00:53.212: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1C3EE.tmp\IE11-neutral.Extracted.cab /quiet /norestart
    00:55.489: INFO:    Process 'C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1C3EE.tmp\IE11-neutral.Extracted.cab /quiet /norestart' exited with exit code 0x800F081E (-2146498530)
    00:55.521: ERROR:   Neutral package installation failed (exit code = 0x800f081e (2148468766)).
    00:55.552: INFO:    No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
    00:55.583: INFO:    No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
    00:55.614: INFO:    No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
    00:55.661: ERROR:   Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
    00:55.708: INFO:    Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
    01:00.793: ERROR:   SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm" with error: 2147500036
    01:00.887: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE1C3EE.tmp
    01:00.934: INFO:    Unable to remove directory C:\Windows\TEMP\IE1C3EE.tmp, marking for deletion on reboot.
    01:01.027: INFO:    Released Internet Explorer Installer Mutex
    00:00.000: ====================================================================
    00:00.187: Started: 2013/11/27 (Y/M/D) 13:38:03.009 (local)
    00:00.296: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
    00:00.358: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WSUS
    00:00.452: INFO:    Setup installer for Internet Explorer: 11.0.9600.16428
    00:00.514: INFO:    Previous version of Internet Explorer: 9.0.8112.16520
    00:00.561: INFO:    Checking if iexplore.exe's current version is between 11.0.9600.0...
    00:00.624: INFO:    ...and 11.1.0.0...
    00:00.702: INFO:    Maximum version on which to run IEAK branding is: 11.1.0.0...
    00:00.795: INFO:    iexplore.exe version check success. Install can proceed.
    00:00.873: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
    00:00.936: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
    00:01.014: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
    00:01.185: INFO:    Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
    00:07.254: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
    00:07.394: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE17800.tmp\Spelling_en.msu.
    00:07.519: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
    00:07.597: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE17800.tmp\Hyphenation_en.msu.
    00:07.691: INFO:    Trying to extract ID: 7128 (1033) as "IE11-support.cab"
    00:09.126: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE17800.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE17800.tmp\HardwareBlockingList.xml"
    00:09.906: INFO:    Hardware support check succeeded. Installation will continue.
    00:10.015: INFO:    Windows 7 operating system detected.
    00:10.077: INFO:    Service pack major: 1
    00:10.155: INFO:    Service pack minor: 0
    00:10.233: INFO:    Service pack name:  Service Pack 1
    00:10.343: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.1.7601.17514 >= 6.2.9200.16570 (False)
    00:10.436: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
    00:10.545: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18247 >= 6.1.7601.17727 (True)
    00:10.670: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
    00:10.764: INFO:    Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True)
    00:10.857: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
    00:10.920: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
    00:11.045: INFO:    Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18254 >= 6.1.7601.18254 (True)
    00:11.201: INFO:    Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
    00:14.539: INFO:    IE Setup prerequisite package for KB2834140 included: C:\Windows\TEMP\IE17800.tmp\KB2834140_amd64.cab
    00:14.648: INFO:    IE Setup prerequisite package for KB2834140 included: C:\Windows\TEMP\IE17800.tmp\KB2834140_amd64.cab
    00:14.679: INFO:    A local copy of the KB2834140 installation package has been copied to KB2834140_amd64.MSU.
    00:14.742: INFO:    IE Setup Language pack included: C:\Windows\TEMP\IE17800.tmp\IE-Spelling-en.cab
    00:14.820: INFO:    IE Setup Language pack included: C:\Windows\TEMP\IE17800.tmp\IE-Hyphenation-en.cab
    00:14.898: INFO:    Waiting for 1 prerequisite downloads.
    00:14.976: INFO:    Prerequisite download processes have completed. Starting Installation of 1 prerequisites.
    00:15.163: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-p

    Hi,
    As per log all update installed fine and find the below log file..We are deploying IE package via SCCM deployment tool.We are not using any WSUS server.Downloaded setup.exe from Microsoft website and installing silently IE11-Windows6.1-x64-en-us.exe /passive
    /quiet /norestart
    00:50.139: INFO:    Download for KB2834140 initiated. Downloading http://go.microsoft.com/fwlink/?LinkID=303935 -> KB2834140_amd64.MSU.
    00:50.170: INFO:    Download for KB2729094 initiated. Downloading http://go.microsoft.com/fwlink/?LinkID=258385 -> KB2729094_amd64.MSU.
    00:50.217: INFO:    Waiting for 2 prerequisite downloads.
    01:05.567: INFO:    Prerequisite download processes have completed. Starting Installation of 2 prerequisites.
    01:05.770: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE17C40.tmp\KB2834140\Windows6.1-KB2834140-v2-x64.cab /quiet /norestart
    01:50.308: INFO:    Process exit code 0x00000000 (0) [The operation completed successfully. ]
    01:50.823: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE17C40.tmp\KB2729094\Windows6.1-KB2729094-v2-x64.cab /quiet /norestart
    02:57.685: INFO:    Process exit code 0x00000000 (0) [The operation completed successfully. ]
    03:33.628: INFO:    The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
    03:33.706: INFO:    Waiting for 0 language pack downloads.
    03:33.721: INFO:    Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
    03:33.799: INFO:    No reboot logic message NrApiStart(0), lParam=0x00362bc0 returned 0x00000000.
    03:35.734: INFO:    No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
    03:35.812: INFO:    No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
    03:35.827: INFO:    Installing with the downloaded package. C:\Windows\TEMP\IE17C40.tmp\IE11-neutral.Downloaded.cab
    03:35.952: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE17C40.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
    04:03.845: INFO:    Process 'C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE17C40.tmp\IE11-neutral.Downloaded.cab /quiet /norestart' exited with exit code 0x800F081E (-2146498530)
    04:04.251: ERROR:   Neutral package installation failed (exit code = 0x800f081e (2148468766)).
    04:04.313: INFO:    No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
    04:04.391: INFO:    No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
    04:04.563: INFO:    No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
    04:04.656: INFO:    Waiting for Active Setup to complete.
    04:04.734: ERROR:   Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
    04:04.797: INFO:    PauseOrResumeAUThread: Successfully resumed Automatic Updates.
    04:04.875: INFO:    Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
    04:05.327: INFO:    Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll
    04:10.428: ERROR:   SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm" with error: 2147500036
    04:10.569: ERROR:   SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup1.sqm" with error: 2147500036
    04:10.662: ERROR:   SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup2.sqm" with error: 2147500036
    04:10.787: ERROR:   SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup3.sqm" with error: 2147500036
    04:10.850: ERROR:   SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup4.sqm" with error: 2147500036
    04:10.943: ERROR:   SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup5.sqm" with error: 2147500036
    04:11.021: ERROR:   SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup6.sqm" with error: 2147500036
    04:11.099: ERROR:   SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup7.sqm" with error: 2147500036
    04:11.177: ERROR:   SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup8.sqm" with error: 2147500036
    04:11.318: ERROR:   SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup9.sqm" with error: 2147500036
    04:11.427: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE17C40.tmp
    04:12.145: INFO:    Unable to remove directory C:\Windows\TEMP\IE17C40.tmp, marking for deletion on reboot.
    04:12.410: INFO:    Released Internet Explorer Installer Mutex

  • IE11 Neutral package installation failed (exit code = 0x800f081e (2148468766)).

    00:53.180: INFO:    Installing with the extracted package. C:\Windows\TEMP\IE1C3EE.tmp\IE11-neutral.Extracted.cab
    00:53.212: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1C3EE.tmp\IE11-neutral.Extracted.cab /quiet /norestart
    00:55.489: INFO:    Process 'C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1C3EE.tmp\IE11-neutral.Extracted.cab /quiet /norestart' exited with exit code 0x800F081E (-2146498530)
    00:55.521: ERROR:   Neutral package installation failed (exit code = 0x800f081e (2148468766)).
    00:55.552: INFO:    No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
    00:55.583: INFO:    No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
    00:55.614: INFO:    No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
    00:55.661: ERROR:   Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
    00:55.708: INFO:    Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
    00:55.739: INFO:    Scheduling upload to IE SQM server:
    01:00.793: ERROR:   SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm" with error: 2147500036
    01:00.887: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE1C3EE.tmp
    01:00.934: INFO:    Unable to remove directory C:\Windows\TEMP\IE1C3EE.tmp, marking for deletion on reboot.
    01:01.027: INFO:    Released Internet Explorer Installer Mutex
    00:00.000: ====================================================================
    00:00.187: Started: 2013/11/27 (Y/M/D) 13:38:03.009 (local)
    00:00.296: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
    00:00.358: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WSUS
    00:00.452: INFO:    Setup installer for Internet Explorer: 11.0.9600.16428
    00:00.514: INFO:    Previous version of Internet Explorer: 9.0.8112.16520
    00:00.561: INFO:    Checking if iexplore.exe's current version is between 11.0.9600.0...
    00:00.624: INFO:    ...and 11.1.0.0...
    00:00.702: INFO:    Maximum version on which to run IEAK branding is: 11.1.0.0...
    00:00.795: INFO:    iexplore.exe version check success. Install can proceed.
    00:00.873: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
    00:00.936: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
    00:01.014: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
    00:01.185: INFO:    Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
    00:07.254: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
    00:07.394: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE17800.tmp\Spelling_en.msu.
    00:07.519: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
    00:07.597: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE17800.tmp\Hyphenation_en.msu.
    00:07.691: INFO:    Trying to extract ID: 7128 (1033) as "IE11-support.cab"
    00:09.126: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE17800.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE17800.tmp\HardwareBlockingList.xml"
    00:09.906: INFO:    Hardware support check succeeded. Installation will continue.
    00:10.015: INFO:    Windows 7 operating system detected.
    00:10.077: INFO:    Service pack major: 1
    00:10.155: INFO:    Service pack minor: 0
    00:10.233: INFO:    Service pack name:  Service Pack 1
    00:10.343: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.1.7601.17514 >= 6.2.9200.16570 (False)
    00:10.436: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
    00:10.545: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18247 >= 6.1.7601.17727 (True)
    00:10.670: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
    00:10.764: INFO:    Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True)
    00:10.857: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
    00:10.920: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
    00:11.045: INFO:    Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18254 >= 6.1.7601.18254 (True)
    00:11.201: INFO:    Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
    00:14.539: INFO:    IE Setup prerequisite package for KB2834140 included: C:\Windows\TEMP\IE17800.tmp\KB2834140_amd64.cab
    00:14.648: INFO:    IE Setup prerequisite package for KB2834140 included: C:\Windows\TEMP\IE17800.tmp\KB2834140_amd64.cab
    00:14.679: INFO:    A local copy of the KB2834140 installation package has been copied to KB2834140_amd64.MSU.
    00:14.742: INFO:    IE Setup Language pack included: C:\Windows\TEMP\IE17800.tmp\IE-Spelling-en.cab
    00:14.820: INFO:    IE Setup Language pack included: C:\Windows\TEMP\IE17800.tmp\IE-Hyphenation-en.cab
    00:14.898: INFO:    Waiting for 1 prerequisite downloads.
    00:14.976: INFO:    Prerequisite download processes have completed. Starting Installation of 1 prerequisites.
    00:15.163: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-p

    00:53.180: INFO:    Installing with the extracted package. C:\Windows\TEMP\IE1C3EE.tmp\IE11-neutral.Extracted.cab
    00:53.212: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1C3EE.tmp\IE11-neutral.Extracted.cab /quiet /norestart
    00:55.489: INFO:    Process 'C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1C3EE.tmp\IE11-neutral.Extracted.cab /quiet /norestart' exited with exit code 0x800F081E (-2146498530)
    00:55.521: ERROR:   Neutral package installation failed (exit code = 0x800f081e (2148468766)).
    00:55.552: INFO:    No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
    00:55.583: INFO:    No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
    00:55.614: INFO:    No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
    00:55.661: ERROR:   Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
    00:55.708: INFO:    Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
    00:55.739: INFO:    Scheduling upload to IE SQM server:
    01:00.793: ERROR:   SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm" with error: 2147500036
    01:00.887: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE1C3EE.tmp
    01:00.934: INFO:    Unable to remove directory C:\Windows\TEMP\IE1C3EE.tmp, marking for deletion on reboot.
    01:01.027: INFO:    Released Internet Explorer Installer Mutex
    00:00.000: ====================================================================
    00:00.187: Started: 2013/11/27 (Y/M/D) 13:38:03.009 (local)
    00:00.296: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
    00:00.358: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WSUS
    00:00.452: INFO:    Setup installer for Internet Explorer: 11.0.9600.16428
    00:00.514: INFO:    Previous version of Internet Explorer: 9.0.8112.16520
    00:00.561: INFO:    Checking if iexplore.exe's current version is between 11.0.9600.0...
    00:00.624: INFO:    ...and 11.1.0.0...
    00:00.702: INFO:    Maximum version on which to run IEAK branding is: 11.1.0.0...
    00:00.795: INFO:    iexplore.exe version check success. Install can proceed.
    00:00.873: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
    00:00.936: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
    00:01.014: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
    00:01.185: INFO:    Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
    00:07.254: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
    00:07.394: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE17800.tmp\Spelling_en.msu.
    00:07.519: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
    00:07.597: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE17800.tmp\Hyphenation_en.msu.
    00:07.691: INFO:    Trying to extract ID: 7128 (1033) as "IE11-support.cab"
    00:09.126: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE17800.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE17800.tmp\HardwareBlockingList.xml"
    00:09.906: INFO:    Hardware support check succeeded. Installation will continue.
    00:10.015: INFO:    Windows 7 operating system detected.
    00:10.077: INFO:    Service pack major: 1
    00:10.155: INFO:    Service pack minor: 0
    00:10.233: INFO:    Service pack name:  Service Pack 1
    00:10.343: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.1.7601.17514 >= 6.2.9200.16570 (False)
    00:10.436: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
    00:10.545: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18247 >= 6.1.7601.17727 (True)
    00:10.670: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
    00:10.764: INFO:    Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True)
    00:10.857: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
    00:10.920: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
    00:11.045: INFO:    Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18254 >= 6.1.7601.18254 (True)
    00:11.201: INFO:    Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
    00:14.539: INFO:    IE Setup prerequisite package for KB2834140 included: C:\Windows\TEMP\IE17800.tmp\KB2834140_amd64.cab
    00:14.648: INFO:    IE Setup prerequisite package for KB2834140 included: C:\Windows\TEMP\IE17800.tmp\KB2834140_amd64.cab
    00:14.679: INFO:    A local copy of the KB2834140 installation package has been copied to KB2834140_amd64.MSU.
    00:14.742: INFO:    IE Setup Language pack included: C:\Windows\TEMP\IE17800.tmp\IE-Spelling-en.cab
    00:14.820: INFO:    IE Setup Language pack included: C:\Windows\TEMP\IE17800.tmp\IE-Hyphenation-en.cab
    00:14.898: INFO:    Waiting for 1 prerequisite downloads.
    00:14.976: INFO:    Prerequisite download processes have completed. Starting Installation of 1 prerequisites.
    00:15.163: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-p

  • Error code - Exit Code:34

    Hi, I use win7 home premium 64bits with 8Gb ram, When I download the AI CS6 trial version to install in my computer, error Exit code:34 appear. I search the web and found some solve method for unload all my previous version CS5 AI, photoshop and dreamweaver etc... I also use the adobe cleaning tools to clear the unloaded rest files. But can't solve the problem. after that, I try to deleted the Media_db file in program files(x86)_Common files_Adobe_Caps. but it still not work. Please help to solve it.
    error code
    Exit Code: 34
    -------------------------------------- Summary --------------------------------------
    - 1 fatal error(s), 0 error(s), 0 warning(s)
    FATAL: Payload '{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.98.0' information not found in Media_db.

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    WARNING: Payload cannot be installed due to dependent operation failure
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    WARNING: Payload cannot be installed due to dependent operation failure
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