Flash CC Trial fails to install
I've downloaded the Adobe CC and want to try a Flash CC Trial, after 2 tries the install fails, gives me an Adobe Bridge message suggesting I close Bridge however the application is not open in the first place (?)
Can you restart the system and try this once. Looks like some conficting process is running and preventing the install.
-Sujai
Similar Messages
-
Hi There!
I've been trying to install Flash CS4 Trial since its release
but always get the same error message.
The package is uncompressed and install process begins, goes
to 100% and then a message box comes on asking to check disk space
(I've got plenty) and permissions and privileges (I'm using the the
admin account). Firewalls down, no good.
Tried on 3 different machines with plenty of disk space,
memory, etc, both on XP and Vista. Doesn't work.
I have also downloaded the same file 3 or 4 times. No good.
I wonder if anybody else has faced the same frustrating
problems.
I had previously installed CS4 suite (beta) and it all worked
fine.
Please, help!What in the World? Is there anyway to get FLaSH CS4 trial
version to install? OK. I have Service Pack 3, it keeps telling me
to disable my Firewall, (which I have done over and over, after
re-booting...) I even tried to install after checking off
everything in the msconfig in the Run it won't do anything
different... Also, I still haven't seen hide nor hair of any
'FLEXnet' file or app ANYWHERE. Honestly, what is with this crazy
'install' routine Adobe? Help! I really want to be working with
this new prog!!! Please do away with this insane install thing
please... (ASAP) ...thanks.
UPDATE: Ok, now i've gotten to the next problem: the Install
stops at 8% (Dynamiclink Support) no matter what... I was able to
install the CS4 of Photoshop though. I'm going to try removing my
licensed copy of Flash MX2004 in case it is interfering with the
CS4 Flash install... Other options may be try installing the
Premiere so that it can get the Dynamiclink Support installed ...?
maybe CleanScript...? no way to find the simple solution on any
support pages or forums though? hmm...
SOLVED:
I managed to put off some bills and purchased the upgrade
from MX2004 and the install worked fine... go figure! (This also
allowed for the phone tech support assistance i apparently needed
too. I got a nice person after a 15 minute wait.) The purchased
upgrade download worked as far as the install went: good; but: I
went click on the FLaSH icon to open the program after a reboot and
it said "the Licensing is no durn good no more." So I said,hmmm...
Here's what was likely a problem: the FLEXnet folder (had to
do an Explorer search to locate these) had been duplicated from a
previous install attempt a few days earlier and the duplicate AS
WELL AS the 'non-duplicate' had a 'read only' status that need to
be un-checked and permissions had to be set on the FLEXnet folder
for Admin, etc. That was pretty much the culprit. Hope this may
help someone. This tech file was a help: kb405970 -
Install of Elements trial fails when installing Shared Technologies
Have tried installing the Elements 10 trial on both an XP Pro and a Win7 Pro PC and have the same problem.
Install of trial fails when installing Shared Technologies and then rolls back the install of the Elements Organiser.
Anyone seen this before? Any ideas?Can you please make your question a seperate thread?
It would be helpful if you could please provide us the install log for it. Install logs can be found at C:\Program Files(x86)\Common Files\Adobe\Installers\ with name Elements STI Installer 1.0 <date>.log.gz
Use a decompression utility such as Winzip to uncompress the .gz file. Once uncompressed, you will have a new file without the .gz extension. The filename could now be something like "Elemens STI Installer 1.0 11-21-2012.log."
Open the .log file using notepad
Copy the whole log and paste it here.
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html#main_Error__Below_mentioned_applications_have_failed_to_install__Shared_tech nologies_ -
After downloading and installing Flash Pro CS4 I got to use
it only a couple days for a couple hours each day. Now the trial
software won't open. I get a box telling me options of trial or
register. I click the trial option and the next box states "Problem
with the trial." The software wants me to buy and register even
though I have gotten no trial period other than a few hours. Is
this normal. Is there any solution to regain my trial period or is
the the typical Adobe tactic of their trial softwares?
Also, the Adobe site won't allow me to download any other
trial softwares such as Dreamweaver. I am new to Adobe site and
have never tried any of their software before.
There is no support for anyone other than paid customers so
if you know something, I'd appreciate any assistance.
Thank you.What in the World? Is there anyway to get FLaSH CS4 trial
version to install? OK. I have Service Pack 3, it keeps telling me
to disable my Firewall, (which I have done over and over, after
re-booting...) I even tried to install after checking off
everything in the msconfig in the Run it won't do anything
different... Also, I still haven't seen hide nor hair of any
'FLEXnet' file or app ANYWHERE. Honestly, what is with this crazy
'install' routine Adobe? Help! I really want to be working with
this new prog!!! Please do away with this insane install thing
please... (ASAP) ...thanks.
UPDATE: Ok, now i've gotten to the next problem: the Install
stops at 8% (Dynamiclink Support) no matter what... I was able to
install the CS4 of Photoshop though. I'm going to try removing my
licensed copy of Flash MX2004 in case it is interfering with the
CS4 Flash install... Other options may be try installing the
Premiere so that it can get the Dynamiclink Support installed ...?
maybe CleanScript...? no way to find the simple solution on any
support pages or forums though? hmm...
SOLVED:
I managed to put off some bills and purchased the upgrade
from MX2004 and the install worked fine... go figure! (This also
allowed for the phone tech support assistance i apparently needed
too. I got a nice person after a 15 minute wait.) The purchased
upgrade download worked as far as the install went: good; but: I
went click on the FLaSH icon to open the program after a reboot and
it said "the Licensing is no durn good no more." So I said,hmmm...
Here's what was likely a problem: the FLEXnet folder (had to
do an Explorer search to locate these) had been duplicated from a
previous install attempt a few days earlier and the duplicate AS
WELL AS the 'non-duplicate' had a 'read only' status that need to
be un-checked and permissions had to be set on the FLEXnet folder
for Admin, etc. That was pretty much the culprit. Hope this may
help someone. This tech file was a help: kb405970 -
Trial Fails to Install or ask for serial
I was able to get the Trial version of CS4 to install but then I had problems and uninstalled it the second day. More on this problem in another post.
Ever since this uninstall the trial version refuses to install again.
One of two things happen:
1) The trial install completes but then displays an error saying the install failed "one or more components failed to install" -but gives no details. If I try to launch the program anyway it asks for a serial number even though it was installed as a trial.
2) The trial install completes but asks for a serial number.
The trial spent a total of about 30 HOURS on my computer so it's not possible that it ran over the trial period.
There have been no previous versions of Premiere (trial or full) ever installed on this computer.Great.
-
Flash Catalyst & Builder failing to install in CS5 Master Collection trial
Any suggestions for this problem (using Vista x64). TIA
Oh, here's the failed report. Would really appreciate some feedback. TIA
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 5 error(s), 0 warning(s)
ERROR: Custom Action for payload {177E1CA1-14CC-4398-AB15-A5746EFE8F22} Adobe Flash Builder returned error. Failing this payload.
ERROR: Custom Action for payload {E8815668-95B0-443D-AC92-2BFD7DD8F16A} Adobe Flash Catalyst CS5 returned error. Failing this payload.
ERROR: The following payload errors were found during install:
ERROR: - Adobe Flash Builder: Install failed
ERROR: - Adobe Flash Catalyst CS5: Install failed -
Adobe Flash CS5 Pro failed to install?
Every time I try to install Flash Pro CS5 on my laptop, it always fails. This is my error log:
Please Insert Flash Pro Disk ..
p.s:
Exit Code: 24
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 47 error(s), 5 warning(s)
WARNING: DS013: Payload {7EABC54B-02C3-4DA1-9EB4-974CE7414066} AdobeHelp 3.4.0.0 is already installed and the session payload {3BF96AC2-0CA1-11DF-B07B-459956D89593} AdobeHelp 1.0.0.0 has no upgrade/conflict relationship with it.
ERROR: DS013: Verifying payload integrity : Failed with code 1
WARNING: DW016: NOTE: Cannot set action to the payload {3423F36D-004F-4DFC-8BCE-07A20B8DFBDE} Suite Shared Configuration CS5 2.0.0.0 as it is already upgraded by the payload {152B1DA7-A342-4EAA-BD28-25DD7B74AB3C} Suite Shared Configuration CS5.5 2.5.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {3423F36D-004F-4DFC-8BCE-07A20B8DFBDE} Suite Shared Configuration CS5 2.0.0.0 as it is already upgraded by the payload {152B1DA7-A342-4EAA-BD28-25DD7B74AB3C} Suite Shared Configuration CS5.5 2.5.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {3423F36D-004F-4DFC-8BCE-07A20B8DFBDE} Suite Shared Configuration CS5 2.0.0.0 as it is already upgraded by the payload {152B1DA7-A342-4EAA-BD28-25DD7B74AB3C} Suite Shared Configuration CS5.5 2.5.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {3423F36D-004F-4DFC-8BCE-07A20B8DFBDE} Suite Shared Configuration CS5 2.0.0.0 as it is already upgraded by the payload {152B1DA7-A342-4EAA-BD28-25DD7B74AB3C} Suite Shared Configuration CS5.5 2.5.0.0
----------- Payload: {92A3CA0D-55CD-4C5D-BA95-5C2600C20F26} Microsoft_VC90_CRT_x86_x64 1.0.0.0 -----------
ERROR: DW001: Set payload cancelled status
ERROR: DW049: Payload {03EEF3DA-71F9-4FE5-92AD-D10142E26459} has an action "repair" but no resultState
ERROR: DW049: Payload {0669F23C-1B69-41B4-A3ED-4F54A5986D66} has an action "repair" but no resultState
ERROR: DW049: Payload {0D067D13-C3D7-4EA6-B346-740CD91FD547} has an action "repair" but no resultState
ERROR: DW049: Payload {14A2CC02-4638-405D-8190-ECD7BFD32D6E} has an action "install" but no resultState
ERROR: DW049: Payload {17C6080E-F475-4B49-A30C-EEB85673E999} has an action "repair" but no resultState
ERROR: DW049: Payload {26B0DF8D-3A8D-4BA9-B131-3B0D9EE87655} has an action "install" but no resultState
ERROR: DW049: Payload {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} has an action "repair" but no resultState
ERROR: DW049: Payload {30221E3E-4C47-4560-A296-DD9ABB500C21} has an action "install" but no resultState
ERROR: DW049: Payload {37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} has an action "repair" but no resultState
ERROR: DW049: Payload {39CB2E53-5326-4939-8B5A-0402C6EFBFE3} has an action "repair" but no resultState
ERROR: DW049: Payload {3BF96AC2-0CA1-11DF-B07B-459956D89593} has an action "repair" but no resultState
ERROR: DW049: Payload {40F95A03-885A-45fb-9A14-486BEFEDDF34} has an action "install" but no resultState
ERROR: DW049: Payload {54F4466A-091A-46DA-B697-43D55CEF9DF6} has an action "repair" but no resultState
ERROR: DW049: Payload {56540320-C921-1029-83D9-FE864D1FC1DF} has an action "repair" but no resultState
ERROR: DW049: Payload {579FDC01-BA85-49E7-B16A-2C4CB55F7ACD} has an action "install" but no resultState
ERROR: DW049: Payload {5E08533A-2C1B-469D-AFD5-953C9D00031F} has an action "repair" but no resultState
ERROR: DW049: Payload {61A3D10A-AA4D-4E4C-B9DB-6A08D318EA41} has an action "repair" but no resultState
ERROR: DW049: Payload {66173EC7-974E-4652-9468-4A93D2481BF0} has an action "repair" but no resultState
ERROR: DW049: Payload {6C7D437A-D2E9-4FE9-A4D9-A6329860835C} has an action "repair" but no resultState
ERROR: DW049: Payload {6D96660C-1444-410E-9A84-681C0AFB8937} has an action "repair" but no resultState
ERROR: DW049: Payload {6F3A624B-1B72-4081-96E8-23261F389C5C} has an action "repair" but no resultState
ERROR: DW049: Payload {78A53622-CDBA-49D1-A3D0-D563FB398D0C} has an action "repair" but no resultState
ERROR: DW049: Payload {7A33510F-1580-42C2-877E-8C5502566292} has an action "repair" but no resultState
ERROR: DW049: Payload {7E5AA19B-0B85-4f44-BA26-728851489200} has an action "install" but no resultState
ERROR: DW049: Payload {8CCA90E1-F5BA-456F-84BF-AD5FB2CCE13F} has an action "repair" but no resultState
ERROR: DW049: Payload {925ED7E4-E1B6-4544-8141-1C98A18D2E2E} has an action "repair" but no resultState
ERROR: DW049: Payload {955EB78F-C938-4EA8-8470-C6EA71685834} has an action "install" but no resultState
ERROR: DW049: Payload {98DD55B6-C58C-462F-B8A4-F0585BFEBB15} has an action "repair" but no resultState
ERROR: DW049: Payload {9A8B01C5-78D1-465F-B5F6-BD59B7800EC7} has an action "repair" but no resultState
ERROR: DW049: Payload {AE9B837F-D135-42FC-BE03-33545B5DCBDC} has an action "repair" but no resultState
ERROR: DW049: Payload {B55FDCCB-8A45-4943-8D90-585C3490A032} has an action "repair" but no resultState
ERROR: DW049: Payload {B60B8713-F828-44F9-BEEE-7596F814E540} has an action "repair" but no resultState
ERROR: DW049: Payload {BAE5212B-6651-4AD8-B26A-1B284D2665C6} has an action "repair" but no resultState
ERROR: DW049: Payload {BD0D6363-E961-410F-8BF4-ECD8795F3923} has an action "repair" but no resultState
ERROR: DW049: Payload {BEC5B482-32A1-43E0-B7F7-9BF9592A1069} has an action "repair" but no resultState
ERROR: DW049: Payload {CFA46C39-C539-4BE9-9364-495003C714AD} has an action "repair" but no resultState
ERROR: DW049: Payload {CFC9F871-7C40-40B6-BE4A-B98A5B309716} has an action "install" but no resultState
ERROR: DW049: Payload {D5CC77BE-BC5B-424E-8E45-DF60AFF7BE9C} has an action "install" but no resultState
ERROR: DW049: Payload {E319B9F9-4DE6-462C-970B-77D06C7807EE} has an action "install" but no resultState
ERROR: DW049: Payload {E995AC53-954A-48D2-A861-613B8D42A9BE} has an action "repair" but no resultState
ERROR: DW049: Payload {F1599C36-2EAB-448F-B8F9-7DBEE9D5B345} has an action "install" but no resultState
ERROR: DW049: Payload {F6FA54C9-3E8F-4416-905C-DA5398DF9640} has an action "repair" but no resultState
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe CSXS Infrastructure CS5: User cancelled installation
ERROR: DW001: User cancelled the operationHello,
We need you to recreate preferences to help resolve this issue as Jose suggests. Follow this KB article and see if it helps you.
http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
Regards,
Suhas Yogin -
Up until a few months ago flashplayer worked perfectly fine! Now, it seems like every site I go to asks me to download it. Everything goes fine when I click on download and a box pops up to "install". When I click on install, it starts install and stops every time on "registering: c:\WINDOWS\system32\Macromed\Flash\Flash10b.ocx"
At this point I get the error message that tells me to go to adobe support and I have followed all of their instructions including uninstalling, downloading some SubInAcl thingy and another zip file and all that, I've reset my security settings, etc. etc. I've emailed microsoft and adobe and haven't gotten anywhere with that. Tonight I tried what the lady did with pasting that file onto my desktop and that didn't help me. I also tried going into IE via safe mode and that didn't help.
Anyone else have a suggestion???
thanks, Ginaillecrop wrote:
"Note: Newer version already installed" (which is not true);
This indicates that you have a newer version (11.8.800.175?) already installed, and you try to install an older version (11.8.800.174?) over it.
What does your Control Panel / Programs & Features say is installed?
Can you see the Flash animation at http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html ? -
Flash Player systematically fails to install on my Windows 7/64 system
After uninstalling Flash Player and Google Chrome from my Windows 7/64 desktop (due to some inconsistent performance) and setting Internet Explorer (ver. 10) as my default browser, Flash Player will not install again. At every installation attempts the following appears: "Note: Newer version already installed" (which is not true); and, when I click "FINISH", a window opens with "Adobe Flash Player did not install successfully". Can anyone, please, help?.
illecrop wrote:
"Note: Newer version already installed" (which is not true);
This indicates that you have a newer version (11.8.800.175?) already installed, and you try to install an older version (11.8.800.174?) over it.
What does your Control Panel / Programs & Features say is installed?
Can you see the Flash animation at http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html ? -
Quark Interactive Designer and Flash Player 9 failing to install
… could they be connected?
Hi All
I've had the support techs at Quark on this for over a month and so far nothing we've tried has worked. I upgraded my version of Quark Xpress to 7 and was looking forward to trying out the new Interactive Designer but it keeps on hanging at "Items remaining to be installed: 3903" with the blue and white straw rolling along the bottom.
We tried changing my Hard disk name – I had full points in it. Tried disconnecting the external hard drive. Tried installing as a root user. They even gave me a link to install the latest updated version of Quark and new installation keys – Xpress installs but Interactive Designer won't.
Today I tried to install Flash Player 9 and I had the same problem with that, so I'm wondering if it is a problem with some crucial missing system file???
Does anyone out there have any clues please?
Thanks very much for reading!Hi Alistair,
What you have going there is some corruption on part of your hard disk that keeps track of where files are. When the logic on your computer loses track of files you can begin to see nastiness occur as you are seeing now.
At this point you may wish to have Apple do the following, but if you're up for it here's what to do...
There is a utility called "Disk Warrior" that has some success in repairing this kind of problem. Sometimes yes, sometimes no. Now, I should mention that this corruption can be caused by the actual hard drive itself going bad. A hardware failure. That's not always the case but it is possible. The older the drive the more likely. Over two or three years the chance goes up, but they can go bad after a week, although that is rare.
The wise thing to do is to back up your data as best you can onto some other media. Do that first!
If you elect to skip the Disk Warrior approach then once your data is backed up you need to format your hard drive by doing an "erase and install" when you are booted off your Apple system DVD disk. This will erase your drive! Everything gone! But it will also repair your file system. When it's finished your computer will be in a state such as when you pulled it out of the box sent from Apple. Once that is done then run Disk Utility two or three times until it goes from start to finish without encountering any problems. If it still has problems then the drive is probably bad and should be replaced.
After that you will have to configure your Mac as you want it. Then install your after-market applications, Flash, etc. Then finely restore all of your data files from your backup you did in step one. Quark and Flash should now install correctly.
This is a big job if you have a lot of applications on there, but the cost is only time providing you have somewhere to put your files. If you have another Mac you may be able to do a Firewire Mac to Mac file transfer, "Target disk mode" is the term for that.
Sorry for the bad news but that's what you are looking at. Just be sure to back up your data before you start. I don't know your level but if you need help then write back and ask for it. -
we are seeing installation failures when using the .msi installatoin file. We see an error 2753. The file 'InstallAX.exe' is not marked for installation. Also, we shoe multiple entries in Add/Remove Programs for Flash Player, but they cannot be removed from add/remove programs.
We have tried the Flash Uninstall program, but it will not remove them either.
We have tried installing using the .exe and it installs, but still leaves the old "ghost" entries in add/remove programs.
Any help in cleaning up this up and allowing us to use the .msi would be greatly appreciated.
Stevei also unistaled this multi time but cant g
et the prob to resolve -
After download Flash CS6 trial does not install.
OSX 10.7.3 Double clicking on Install does nothing.
There were no errors. The Install icon would expand and fade out as if it was launching then nothing.
I restarted in safe mode by holding shift while restating (shings are running very slow) and all went well. The trial has installd and is running.
This is the first time in many many years I've used safe mode.
fyi here's my current version of AIR:
<key>CFBundleVersion</key>
<string>3.2.0.2070</string>
I downloaded the trial to my other laptop with the same version of AIR this morning and it seems to be installing without issues.
Thanks for your help.
Best,
Dave -
Flash player says "Failed to install" any help?
I have tried the things on customer support and I still cant get it to work
I have had this problem in the past and got it to work but every time it needs to be updated it goes out again and I cant remember how I fixed itCan you go and download the FP ActiveX installer from http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player_ax.exe, then run it (while IE is closed).
-
Flash player failed to install
OK so i've been trying to install flash player 9 for a long
time now. But every time i've tried it gives me a message : Flash
player 9 failed to install, for troubleshooting tips, go to
adobe.com/ something someting yadayada
I've done ALL the troubleshooting tips, and i'd really really
really like to be able to watch videos again
Please help me!!
Sincerely
KyleI found a solution that may help with the Flash Player
installation. I have Windows XP Home and Internet Explorer 7. I did
EVERYTHING tech support and other users suggested, but had no luck
on Internet Explorer. I followed the suggestion to download
Firefox, and then I was able to download and use Flash Player, but
it would only work with Firefox. It would not work with Explorer.
Coincidentally, in trying to open another unrelated
application, I was told that Windows could not open it and I chose
the option to use the Internet to search for a way to open it. It
prompted to download additional software, and one of the options
was a free version of a registry compression tool called "Stuffit".
After downloading and installing Stuffit, I once again followed
Adobe tech support's original instructions for Flash Player.
1. Make sure you are in Administrator Mode.
2. Make sure your Active X settings are correct.
3. Make sure your popup blocker is turned off.
4. Use the Flash Player uninstaller, making sure all
applications are closed, and all users are logged off.
5. Then download Flash Player 9 using a standalone installer
from the following:
http://www.adobe.com/go/tn_14266
(Archived Adobe Flash Players available for testing purposes).
6. After downloading the installer, make sure all other
applications and windows are closed, then open the
“9r115”
folder and run the “flashplayer9r115_winax.exe”
file.
7. Afterwards, verify if the Flash Player installed
successfully by going to the version test page:
http://www.adobe.com/go/tn_15507
This finally worked for me after NOTHING else did. I hope it
helps you. -
Flash CS3 trial installation failure when Flash 8 Pro installed
I am trying to install the trial version of Flash CS3 on my
PC.
The installation fails to install Flash CS3 or Shared
Components. I currently have a fully licensed copy of Flash 8
Professional installed on the same PC. Is there some reason I can't
do this?
I am trying to see if we want to upgrade to CS3 by checking
out the improvements/features etc. Sure, I could go ahead and spend
the $200 but we may not need the improvements.
Presumably there would be no problem upgrading to CS3 and
that the problem is caused by the fact I am trying to install a
full version trial rather than an upgrade.
Can anybody confirm that this is the case?
One of the things I wanted to test with CS3 is the
possibility of loading a Flex .swf into a Flash shell to be able to
run as an executable. We are not currently in the market for AIR
which will allow that. We are just trying to add the ability to run
our code as a stand-alone.
Any help/comments appreciated.
TIA
ColinCertain components install with no problem. Adobe Bridge CS3,
Adobe Device Central CS3, Adobe ExtendScript Toolkit 2 and Adobe
Flash CS3 Video Encoder are installed. But Flash itself and the
Shared Components are not installed.
The problem with AIR is that I would need CS3 installed to
use it. So I can't check that out yet either :-(
Colin
quote:
Originally posted by:
dzedward
1) Installing CS3 when having Flash 8 or previous versions
already installed won't make a difference. Previous versions, which
were owned by Macromedia, install in a Macromedia Folder, however,
CS3 will install in an Adobe Folder, so, no conflict.
2) AIR is free, so not being in the market makes no sense. It
is an 'extension' to Flash CS3 or Flex or Dreamweaver, that can be
downloaded.
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