Flash crashes on Publish in Vista
I have suddenly encountered a strange problem; each time I try to publish in FL
CS3 in Vista I get an error message from Windows about 20% of the way through the status bar which says that Windows is shutting down Flash and will send me a message it figures out why it is shutting down. Is there a way to delete a cached file in the Flash Player folder to make this stop, or is reinstalling the only solution?
By the way, is it just me or does this WYSIWYG editor seem to induce line breaks at random? Drives me nuts...
Unticking the publish html page in the Publish Settings a
ppears to solve the issue, though I can find plenty of people with the same problem online and very few solutions
Similar Messages
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Ok, this is an odd one: I have Flash CS3 and was editing a
file. I'd published it loads of times and then came back to it. As
soon as I tried to publish it, flash crashed. I'm now left with a
version of Flash where I can create a new file and publish without
a problem ... but ... if I save the file and then attempt to
publish it, flash crashes.
Also, if I open a saved file; and then right click on a
frame; then select 'actions', flash crashes ... but ... if I create
a new file, then right click on a frame, actions opens properly.
Adobe have had this for a week now and still no resolution
other than making me re-install the whole thing.
Does anyone else have a suggestion (or a fix!)?
Thanks in advance.
MikeI'm also getting the ill-fated publish/crash bug after having
published a Flash file numerous times. I've also done a complete
uninstall/reinstall of Flash and no luck. Seems to allow me to
publish smaller files, but the one FLA file that crashes is about
20MB.
Have a very visible client who absolutely needs the site
updated tomorrow and it's looking bleak right now... -
Flash 8 crashes when publishing (Mac 10.3.9)
I've searched the forums and haven't found an instance that
is relevant enough to my situation.
Pretty basic, really. I have a registered version of Flash
and I go to publish. Not doing anything crazy with the publish
settings. The document I'm working on isn't immense or overly
complex, either.
It gets about 1/3 or 1/2 through publishing it, then crashes
(i.e., "The application Flash has unexpectedly quit.").
This is part of the message that my OS sends to Apple...
"Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_INVALID_ADDRESS (0x0001) at 0x0e8e8d9e"
What's all that about?
From what I've read, Flash is a bit buggy (hit & miss)
with this whole crashing thing.
Anybody have any links or idears on how to get this fixed (or
at least working better/more reliably)?
I've repaired permissions, run Onyx (i.e., deleted system
cache, etc. etc.), restarted, updated, repaired permissions,
restarted. . .
In a pickle...
Can some kind soul help me out? I hate pickles...
Thanks,
-jWell, I talked to Adobe support last night for about an hour
and this is the scoop. Evidently, I was only having problems with
one of my documents. I was able to successfully publish a different
document. I was also able to save it, too. This document, however,
was much simpler than the one I was having problems with.
In my troublesome document, I had imported some .swf
animations that I had exported from ImageReady. I didn't realize
that Flash creates a .swf library symbol,
and two library instances of
each frame (a bitmap and a movieclip symbol).
I realized that I had many, many duplicates and duplicates of
duplicates. My document had become ridiculously huge (~227MB). I
deleted all those instances, re-imported the .swf file and got my
file size down to about 77MB. I was now able to save my document,
but I still couldn't publish it.
So, the support guy told me to go into "Publish Settings",
click on the "Formats" tab and deselect "HTML". Click the publish
button at the bottom of the dialogue window and presto! It
published (albeit without the HTML file).
That's about where it ended. The support guy couldn't figure
out why this document was crashing Flash when trying to publish
both the .swf
and .html files. He recommended a work-around of creating
the HTML file in Dreamweaver. I had already been hand-coding the
html file as a work-around, so that's where we left it.
So, this is what I learned:
1. Repair permissions, run Onyx & clear your system cache
(don't have Onyx for 10.3.x? You can download the
zip
file. You need admin access. Be careful with it, you can screw
up your computer. Be conservative with the settings. Use at your
own risk).
if this doesn't solve it, then:
2. Make sure you're up-to-date on your system software, Flash
software, and Flash player. Repair permissions again after updating
any software.
if this doesn't solve it, then:
3. Go to Users > username > Library > Application
Support > Macromedia and rename the Flash 8 folder as "Flash 8
old". Flash will create a new folder when you load it (it's an app
preference folder). You may delete "Flash 8 old" if this solution
doesn't end up really screwing things up (or you can delete it if
it fixes your problem). If this solution does end up creating
problems (or if you had certain settings you just can't lose),
delete the new "Flash 8" folder and rename "Flash 8 old" to "Flash
8".
If it still doesn't work, re-evaluate your .fla:
4. Limit the size and complexity of your .fla (delete
superfuous library instances)
5. Library instances can become corrupt, leading to a crash
(delete suspect ones, re-create them)
6. Fonts can become corrupt, leading to a crash (validate
your fonts)
7. Importing .swf files into your .fla file is iffy, due to
different compression(?) settings. This could be the culprit in my
circumstance. I may try doing a loadmovie deal on it at some
point... when I figure out where/when it could be loaded in the
background.
7. Publish your .fla without the .html document.
If all else fails and your Flash app just ain't workin', here
are instructions for uninstalling the studio (and it appears,
individual applications):
Studio TechNote
8f101099
Hope this helps!
Keywords: Flash crashes when I try to publish crash crashes
crashing keeps crashing keep crashing Flash crashes on publish
Flash stalls-out when saving stalled stalling -
Flash CS4 crashes when publishing big SWF that previously were working fine
Hi all,
This is driving me crazy, I tried looking into Adobe FAQs and other places inside this site but cant find a good solution to this, in fact I found people asking the same issue. The fact is Im making a game that after being published is 7Mb SWF, this was working great and in fact I havent made any critical change there, only updated a text field with a typo (no code), then when I tried to publish it crashed (other big games I made are making Flash crash too), and crashes the same when hitting CTRL+ENTER or just selecting File>>Publish or File>>Publish settings>>Publish, I reinstalled the whole CS4 6 or 7 times and even got a tool from here to uninstall the player (I thought it uninstalled the player used from IDE but its apparently the browser plugin) asuming the issue could be there but still keeps crashing after I re-install it, oddly small FLA files can be published, I looked into CS5 faqs and I have seen they can set the cache size there but I cant find in CS4, and Im unsure if is due to that but just my guess after all I read about this, could someone help me please? Thanks a lot beforehand, I have been fighting this for 4 days almost sleepless
Im only using as2 code in these projects I meantioned, and I have Windows Vista on this machine, just if this helps to solve it, again, thanks for any clue
Edit: Im unsure if this is the right section or not, please receive my apologies if its wrong place as maybe this is intended for only code doubts but I couldnt find the right section to ask it so please move it to the appropiate place when you can and Im sorry for the troubleWell my friend, you saved me here =), that final advice you gave was the solution, I followed the steps, deleted the registry keys and deleted the folders with the preferences, then I reinstalled over the damaged Flash Pro version and it worked again!!, I even managed to recover my workspace with the folder I saved before, dont know why I never got a dialog to reset preferences in the middle of this process as you mentioned and as is said in the article, but the important is that it worked, and finally the Flash Pro is able to publish the mentioned as2 projects, takes a bit of time to publish but it was never too fast with bigger projects.
I owe you one, I would like to include a link to your site in the game as a way to thank you for this, but if you feel its wrong or you prefer any other way to show how much I thank you for this please let me know
The link I would like to add can be seen here in the game tittle screen and "About" section
http://mordaza.eu5.org/School%20Memories.swf -
Anyone else getting crashes with their Adobe apps in OS X
10.5.6? Illustrator CS3 just crashed on me when trying to open a
PDF and Flash is crashing on me, inconsistently, when I try to
publish. I can open the same file and publish sometimes, sometimes
it crashes on publish.
Anyone? Bueller? ThanksYou realize, of course, that the "you" referred to in your
post is not Adobe. This is a user-to-user forum. If you're unhappy
with Adobe policy, write to them directly. The likelihood of anyone
from Adobe with any influence reading this forum or this post is
next to null.
That said, as a Flash user since 2000, I'm flabbergasted at
the attitude that Flash is somehow "perfect" upon release and no
bugs exist. I was hoping this policy would change when Adobe bought
Macromedia, since Adobe tends to release a few patches for each of
its major apps as bugs are uncovered.
But alas, no hope. I once cornered one of the leaders of the
Flash development team at an official Macromedia event a couple
years ago and brought this up. He replied that they "need to focus
all their resources on developing the next release." I had to
withhold myself from being really rude in response. -
Flash Pro CC 2014 Crashes When Publishing with Air
While trying to publish my app with Flash Pro CC 2014 the program crashes. I'm using the current Beta version of AIR 15 (previous version had the same results) on a Mac (Yosemite OSX 10.10 beta 5, Not the public beta) . When I publish to just a swf file there is no problems. If I publish to Android, iOS or Desktop then Flash crashes. When the Adobe crash scene comes up I do submit the reports to Adobe. At the end I get a message telling me Adobe found a solution for the recent crash and to "click here" for further details. When I do it just goes to the Adobe home page with no help. Is there a solution or workaround? I've been using one of my other machines that has Mavericks on it for publishing for the time being. I would like to work at one machine and not transferring back-and-forth. Any help will be great!
The updates are not available @ http://www.adobe.com/support/flash/downloads.html#flashCC
The updates are available through Creative Cloud desktop app or through in-app update option.
You can also try by launching flash professional CC 2014 version you have installed and go to Help->Updates. This should ideally do it.
Incase, it is not updating after this, can you please let me know the type of Creative Cloud license that you own?
Do you belongs to an environment where Installation / update of applications are managed by IT team? In that case, please check with your IT team for how to get the latest update.
Rgds,
Mukesh -
Okay Adobe, I purchased CS3 and Acrobat didn't work. So you
forced me to purchase 3.3 just to get a piece of software that
should have worked with CS3. Now I'm having the same type of
problem with CS4. Flash crashes over 15 times a day and it's really
effecting my workflow. There's no fix and tech support has no idea.
I've been working with a senior engineer and they don't know how to
fix this either. It's been going on for months. I have inside
information that they are making a dot release to fix these issues
of crashing. They are also going to charge extra for it just like
CS3.3. How is this right? If someone else made Flash and I weren't
a full Flash development company then I would use another
company!!! This is crap! If this is the case I will never pay for
another piece of software from Adobe.
If you advertise your software as compatitble with my
computer and I spend $2600 on the software, it should work. I
shouldn't have to come back 6 months later and pay an additional
amount to pay for your mistakes!
If you're having this problem, contact me, I'm taking action.
Macromedia would have never behaved like this. It's very poor
business practice!
An Adobe wonders why so many people steal their software,
they're probably tired of getting ripped off, like me, twice!!!
Google this - flash cs4 crashing during publish - and you'll
see it's not just me. However their tech support just had me
purchase $600 more in video cards because they said it was my cards
and I was the only one anywhere having this issue, NOPE!!! New
cards = still crashing... And both sets of cards are on the CS4
page of recommended cards!!!What's changed on your system?
Can you post a crash report? -
Firefox opens pages very slowly, and flash crashes every time a new page is opened?
Every single time I open a new page, not only does it take awhile to open but I get a message saying Shockwave Flash has stopped working. I've made sure that I have the current up to date version of Adobe flash and Firefox. It's making it impossible to do my work, which requires flash player. My last 5 crash reports were there;
8b6f82df-08e3-40b8-ad20-19f877dff7a3
e957d070-838b-4cd8-a053-15e88d8e673e
bp-5f85676f-6252-40c2-b356-2ddf92141213
e37dd7c7-eadd-4889-aa46-b6b0b00c10ba
2a473716-6e36-4765-8b32-267b75198825
Looking at my crash report, Flash has crashed 28 times in the last 30 minutes.Your crash report; bp-5f85676f-6252-40c2-b356-2ddf92141213
Process Type plugin Shockwave Flash Version:16.0.0.235
If you have problems with current Shockwave Flash plugin versions then check this:
* see if there are updates for your graphics drive drivers
'''https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration'''
* disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
'''https://forums.adobe.com/message/4468493#TemporaryWorkaround'''
* disable hardware acceleration in the Flash plugin
'''https://forums.adobe.com/thread/891337'''
See also:
* '''http://kb.mozillazine.org/Flash#Troubleshooting''' -
Adobe flash crashes only in Firefox.
This is driving me nuts. Adobe flash crashes every time in multiple sites. I have reset Firefox, uninstalled every add on to test them. Right now there are no add on's (post resetting Firefox).
Going down the list of fixes here: https://support.mozilla.org/en-US/kb/adobe-flash-plugin-has-crashed
-Yes, the plugins are all up to date
-I cannot disable acceleration because if I right click on the red box (located here: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues), I get the message that the shockwave flash plugin is busy or ahs stopped working
Help!I'm not seeing the plugin-container or the Flash plugin in the screenshot.
You would have to check when page that uses Flash is open.
You can check for problems with current Shockwave Flash plugin versions and try this:
*check for updates for your graphics drive drivers<br>https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
*disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
*disable hardware acceleration in the Flash plugin
See also:
*http://kb.mozillazine.org/Flash#Troubleshooting -
I was told by Adobe there wasn’t any help for
“free” (Flash Player) products. Explaining that my
company was a paid user of other Adobe products i.e. Dreamweaver,
got me transferred to Tech Support who claimed there weren’t
any known Flash crash issues and I was then directed to the basic
Self-Help FAQ web page…
Each FP uninstall, restart, reinstall, then redial and remain
on hold with Adobe resulted in the same response: “it’s
not a Flash problem – it must be a problem with your
computer”. The last tech support guy, just before he closed
my case #, recommended I switch from Internet Explorer to FireFox
as the solution.
My XP desktop and Vista laptop have the same issue: open a
web page in IE7 that contains an embedded Flash video and IE
crashes. This forum and more than 600K Google hits for “flash
crash ie7” should indicate this is NOT an isolated issue nor
just a “problem with my computer”.
Adobe should get real and quit with the “try this and
try that” wasting of people’s time and fix this
problem. Getting a case number to be told to switch to FireFox is
not a solution.
Adobe - You CAN do better.I was told by Adobe there wasn’t any help for
“free” (Flash Player) products. Explaining that my
company was a paid user of other Adobe products i.e. Dreamweaver,
got me transferred to Tech Support who claimed there weren’t
any known Flash crash issues and I was then directed to the basic
Self-Help FAQ web page…
Each FP uninstall, restart, reinstall, then redial and remain
on hold with Adobe resulted in the same response: “it’s
not a Flash problem – it must be a problem with your
computer”. The last tech support guy, just before he closed
my case #, recommended I switch from Internet Explorer to FireFox
as the solution.
My XP desktop and Vista laptop have the same issue: open a
web page in IE7 that contains an embedded Flash video and IE
crashes. This forum and more than 600K Google hits for “flash
crash ie7” should indicate this is NOT an isolated issue nor
just a “problem with my computer”.
Adobe should get real and quit with the “try this and
try that” wasting of people’s time and fix this
problem. Getting a case number to be told to switch to FireFox is
not a solution.
Adobe - You CAN do better. -
I am dead in the water. Flash CS 3 9.0 crashes 100% of the
time after running a SWF. This happens using ANY SWF, even one that
contains only the single line
trace("hello world");
I am using Mac OS X 10.5.5. This problem seems to have
started after I installed Flex Builder 3 Pro Edition. I am not
using Flex at the moment though, I am trying to use the Flash IDE.
The odd thing is even if I run the simplest SWF outside of the IDE
(by double clicking it in the Finder) I get a similar error.
I need both Flash and Flex on this machine. All was well just
a few days ago. I am on a tight deadline and need to resolve this.
The problem APPEARS to be some problem with the Flash Player
itself, although Flex does not seem to crash. I paid a lot of money
for these two applications and I need to figure this out quickly!
All help appreciated.
The OS is reporting the following. The machine is having no
other problems and no other applications crash. It's high end
MacBook Pro with 4GB RAM and 2.5GHz Intel Core 2 Duo with 320 GB
HD.
The error "The application Flash CS 3 has quit unexpectedly"
Process: Adobe Flash CS3 [827]
Path: /Applications/Adobe Flash CS3/Adobe Flash
CS3.app/Contents/MacOS/Adobe Flash CS3
Identifier: com.adobe.flash-9.0-en_us
Version: 9.0.0.494 (9.0.0)
Code Type: X86 (Native)
Parent Process: launchd [65]
Date/Time: 2008-09-25 10:06:57.143 -0400
OS Version: Mac OS X 10.5.5 (9F33)
Report Version: 6
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at
0x0000000000000014
Crashed Thread: 0'''[https://addons.mozilla.org/en-US/firefox/addon/flashblock/ Flash block]''' {web link}
Never be annoyed by a Flash animation again! Blocks Flash so it
won't get in your way, but if you want to see it, just click on it
If you have problems with current Shockwave Flash plugin versions then check this:
* see if there are updates for your graphics drive drivers
'''https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration'''
* disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
'''https://forums.adobe.com/message/4468493#TemporaryWorkaround'''
* disable hardware acceleration in the Flash plugin
'''https://forums.adobe.com/thread/891337'''
See also:
* '''http://kb.mozillazine.org/Flash#Troubleshooting'''
'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
While you are in safe mode;
Type '''about:preferences#advanced'''<Enter> in the address bar.
Under '''Advanced,''' Select '''General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites. Are there any problems? -
We have developed a desktop application using Flash software and published the same for MAC environment. When we double click on the index.app file, the application is working perfectly in Mac 10.6.7 at our office. But if the same index.app file is double clicked in Mac 10.6.7 at out clients location, its not opening. For your information the client is able to open this same application by double clicking on index.swf file. The main problem is that client is not able to open the application using index.app file at their office whereas we are able to do so at our office. Can anyone give some suggestions to sort this problem?
The most common reason is different versions of Flash, or different versions of web browsers used. Some users may elect to not have Flash installed at all because of the processor overhead of Flash. If you are going to make an application for a client, check what operating system and browser versions they are using first. Then determine if a stand alone application is required, or if they have the necessary plugins to run specific browser enhanced code.
P.S. MAC is an acronym for Media Access Control. Mac is the shorthand for Macintosh, the operating system and computers made by Apple Inc. -
Ever since i installed firefox 5 beta and the new version of flash, flash crashes on every page with flash on it no matter what version of firefox i run, and flash wont let me roll back to another version. I need flash for my work which is due by the end of the day so any help yall can offer is appreciated.
well i fixed this for a bit by reinstalling ff4 and restarting but now the firefox 4 that i re-downloaded continues to very aggressively update itself to 5 beta without asking me. it just notifies me once its done it telling me to restart and once i close firefox, boom. flash crashes every minute or so and freezes my computer. I love firefox. i have used it for years. but if no one can help with this problem or at least tell me how to stop firefox 4 from updating to firefox beta 5 im gonna go download something else because im losing money fighting with firefox to get my work done which is now taking 10 times longer to complete. i really want to keep using firefox but this is kinda ridiculous guys... I understand that betas have bugs but dont make me use it without asking me first...
-
Why is no report available when Adobe Flash crashes?
Firefox 6.0.1 (problem started with Firefox 5)
Flash: 10.3.183.7
OSX Lion
The flash plugin crashes frequently; however, Firefox always says "No report available". How can I get crash information generated so that this bug can get fixed? It crashes while generating the thumbnail for videos while loading a page and a visit to http://www.youtube.com is enough to crash the plugin.
The support pages for troubleshooting flash crashes just say to update flash, update firefox, and send in crash reports. All software is up to date and I can't get crash reports.
Flash works fine in Chrome & Safari on the same machine. I've tried uninstalling & reinstalling Flash. I've tried disabling all plugins. I've tried disabling flash hardware acceleration. My CUDA driver is up to date too. I've tried 32-bit mode and 64-bit mode.
How do I get a crash report?I am also having this problem on my 32 bit Windows 7 machine except that it hangs rather than crashes, that is I can't get to any of the other tab or use the browser and there is not ability to report the failure. I would post a screen shot but if I go there I won't be able to come back and post this message :(
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Flash CS5.5[Publish Settings]: How to include custom Metadata tags in swf?
In Flash CS5, the 'Publish Settings' for the fla had an 'Export SWC' checkbox that took care of that.
The option is missing. Why was it removed and how can that be done in 5.5?Thanks sinious, but, it doesn't work.
Let me elaborate on what I want to do:
I'm trying to create a swf in Flash CS5.5, that's using a flex library (swc) that relies on Metadata tags (anotations).
I need to use the metadata tags in my as3 code (in the fla), and They need to be compiled into the swf (by Flash CS5.5 compiler...).
Although, when I load that swf, the metadata tags aren't compiled into it (I'm using describeType to check if tags are available in the swf).
In flex, I would use the '-kepp-as3-metadata+=' compiler setting to do that, in Flash CS4 & CS5 I used the 'Export SWC' in the publish settings, but that's removed (WHY???).
Checking XMP Metadata didn't change that, the tags are still not included in the compiled swf.
Anyone?
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