Flash CS 5.5 won't install on Mac OS 10.7
I have a standalone version of Flash Pro 5.5 that refuses to install under Lion on a brand new iMac 27". From the error messages, it looks like it may be problems related to the components of my previous install of CS 5.5 Design Standard. I've rebooted, repaired permissions on the target volume, verified the disk, and still the same thing. A google search and subsequent search of the Adobe Support site gets me nowhere.
Anyone else run into this problem?
TIA
Look here: http://www.adobe.com/support/contact/cscleanertool.html
This can help you remove anything left from your previous install.
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Flash won't install on Mac v. 10.9.5
The issue is the same as the discussion about Mac v 10.10.
Here are the last view log files:
2014-08-20 09:03:28 -0400 [I] IM: ---------- log start ----------
2014-08-20 09:03:28 -0400 [I] IM: 1407
2014-08-20 09:03:29 -0400 [I] IM: 1407
2014-08-20 22:28:27 -0400 [I] IM: ---------- log end ----------
2014-08-27 10:17:30 -0400 [I] IM: ---------- log start ----------
2014-08-27 10:17:30 -0400 [I] IM: 1407
2014-08-27 10:17:31 -0400 [I] IM: 1407
2014-08-27 10:28:39 -0400 [I] IM: ---------- log end ----------
2014-08-31 14:02:57 -0400 [E] SAU: End SAU run with exit code: 2002
2014-09-03 10:25:14 -0400 [I] IM: ---------- log start ----------
2014-09-03 10:25:14 -0400 [I] IM: 1407
2014-09-03 10:25:14 -0400 [I] IM: 1407
2014-09-03 10:25:19 -0400 [I] IM: ---------- log end ----------
2014-09-10 10:43:00 -0400 [I] IM: ---------- log start ----------
2014-09-10 10:43:00 -0400 [I] IM: All install checks pass
2014-09-10 10:43:00 -0400 [I] IM: [install started]
2014-09-10 10:43:21 -0400 [I] FIN: [finalizer started]
2014-09-10 10:43:21 -0400 [I] FIN: Compression Output Path: '/Library/Internet Plug-Ins/Flash Player.plugin'.
2014-09-10 10:43:21 -0400 [I] FIN: Compression Input Path: '/Library/Internet Plug-Ins/Flash Player.plugin.lzma'.
2014-09-10 10:43:24 -0400 [E] FIN: Unable to create directory '(null)'.
2014-09-10 10:43:24 -0400 [E] FIN: [finalizer failed]
installer: Package name is Adobe Flash Player
installer: Upgrading at base path /
installer: The upgrade was successful.
2014-09-10 10:43:28 -0400 [I] IM: [install succeeded]
2014-09-10 10:43:28 -0400 [I] IM: ---------- log end ----------
2014-09-10 12:17:54 -0400 [I] IM: ---------- log start ----------
2014-09-10 12:17:54 -0400 [I] IM: 1407
2014-09-10 12:17:54 -0400 [I] IM: 1407
2014-09-12 13:38:03 -0400 [I] IM: ---------- log end ----------
2014-10-09 03:22:32 -0400 [E] SAU: End SAU run with exit code: 2002
2014-10-15 17:45:59 -0400 [I] IM: ---------- log start ----------
2014-10-15 17:45:59 -0400 [I] IM: 1407
2014-10-15 17:46:00 -0400 [I] IM: 1407
2014-10-15 17:46:03 -0400 [I] IM: ---------- log end ----------
2014-10-27 10:11:58 -0400 [I] IM: ---------- log start ----------
2014-10-27 10:11:59 -0400 [I] IM: 1387
2014-10-27 10:11:59 -0400 [I] IM: 1387
2014-10-27 10:12:02 -0400 [I] IM: ---------- log end ----------
2014-11-03 08:58:11 -0500 [I] IM: ---------- log start ----------
2014-11-03 08:58:11 -0500 [I] IM: All install checks pass
2014-11-03 08:58:11 -0500 [W] IM: Unexpected umask value for process: 0
2014-11-03 08:58:14 -0500 [E] IM: User has 1 process that needs to be closed.
2014-11-03 08:58:14 -0500 [E] IM: Install failed with error code: 17.
2014-11-03 08:58:14 -0500 [I] IM: ---------- log end ----------
2014-11-03 08:59:08 -0500 [I] IM: ---------- log start ----------
2014-11-03 08:59:08 -0500 [I] IM: All install checks pass
2014-11-03 08:59:08 -0500 [W] IM: Unexpected umask value for process: 0
2014-11-03 08:59:10 -0500 [I] IM: User does not have any processes that need to be closed.
2014-11-03 08:59:10 -0500 [I] IM: [install started]
2014-11-03 08:59:10 -0500 [E] RA: Unable to launch FPInstallHelper. Error = 'launch path not accessible'
2014-11-03 08:59:10 -0500 [E] RA:
Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FPInstallHelper':
NSFileCreationDate = "2014-09-24 23:00:11 +0000";
NSFileExtensionHidden = 0;
NSFileGroupOwnerAccountID = 0;
NSFileGroupOwnerAccountName = wheel;
NSFileHFSCreatorCode = 0;
NSFileHFSTypeCode = 0;
NSFileModificationDate = "2014-09-24 23:00:11 +0000";
NSFileOwnerAccountID = 0;
NSFileOwnerAccountName = root;
NSFilePosixPermissions = 2541;
NSFileReferenceCount = 1;
NSFileSize = 22784;
NSFileSystemFileNumber = 15957974;
NSFileSystemNumber = 16777218;
NSFileType = NSFileTypeRegular;
2014-11-03 08:59:10 -0500 [E] RA:
Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T':
NSFileCreationDate = "2014-11-02 19:47:04 +0000";
NSFileExtensionHidden = 0;
NSFileGroupOwnerAccountID = 0;
NSFileGroupOwnerAccountName = wheel;
NSFileModificationDate = "2014-11-03 13:59:10 +0000";
NSFileOwnerAccountID = 0;
NSFileOwnerAccountName = root;
NSFilePosixPermissions = 449;
NSFileReferenceCount = 8;
NSFileSize = 272;
NSFileSystemFileNumber = 15937588;
NSFileSystemNumber = 16777218;
NSFileType = NSFileTypeDirectory;
2014-11-03 08:59:10 -0500 [E] IM: [install failed: 30]
2014-11-03 08:59:10 -0500 [E] IM: Install failed with error code: 30.
2014-11-03 08:59:10 -0500 [I] IM: ---------- log end ----------
2014-11-03 08:59:39 -0500 [I] IM: ---------- log start ----------
2014-11-03 08:59:39 -0500 [I] IM: All install checks pass
2014-11-03 08:59:39 -0500 [W] IM: Unexpected umask value for process: 0
2014-11-03 08:59:42 -0500 [E] IM: User has 1 process that needs to be closed.
2014-11-03 08:59:42 -0500 [E] IM: Install failed with error code: 17.
2014-11-03 08:59:42 -0500 [I] IM: ---------- log end ----------
2014-11-03 09:00:51 -0500 [I] IM: ---------- log start ----------
2014-11-03 09:00:51 -0500 [I] IM: All install checks pass
2014-11-03 09:00:51 -0500 [W] IM: Unexpected umask value for process: 0
2014-11-03 09:00:52 -0500 [I] IM: User does not have any processes that need to be closed.
2014-11-03 09:00:52 -0500 [I] IM: [install started]
2014-11-03 09:00:53 -0500 [E] RA: Unable to launch FPInstallHelper. Error = 'launch path not accessible'
2014-11-03 09:00:53 -0500 [E] RA:
Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FPInstallHelper':
NSFileCreationDate = "2014-09-24 23:00:11 +0000";
NSFileExtensionHidden = 0;
NSFileGroupOwnerAccountID = 0;
NSFileGroupOwnerAccountName = wheel;
NSFileHFSCreatorCode = 0;
NSFileHFSTypeCode = 0;
NSFileModificationDate = "2014-09-24 23:00:11 +0000";
NSFileOwnerAccountID = 0;
NSFileOwnerAccountName = root;
NSFilePosixPermissions = 2541;
NSFileReferenceCount = 1;
NSFileSize = 22784;
NSFileSystemFileNumber = 15958193;
NSFileSystemNumber = 16777218;
NSFileType = NSFileTypeRegular;
2014-11-03 09:00:53 -0500 [E] RA:
Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T':
NSFileCreationDate = "2014-11-02 19:47:04 +0000";
NSFileExtensionHidden = 0;
NSFileGroupOwnerAccountID = 0;
NSFileGroupOwnerAccountName = wheel;
NSFileModificationDate = "2014-11-03 14:00:52 +0000";
NSFileOwnerAccountID = 0;
NSFileOwnerAccountName = root;
NSFilePosixPermissions = 449;
NSFileReferenceCount = 8;
NSFileSize = 272;
NSFileSystemFileNumber = 15937588;
NSFileSystemNumber = 16777218;
NSFileType = NSFileTypeDirectory;
2014-11-03 09:00:53 -0500 [E] IM: [install failed: 30]
2014-11-03 09:00:53 -0500 [E] IM: Install failed with error code: 30.
2014-11-03 09:00:53 -0500 [I] IM: ---------- log end ----------
2014-11-03 09:01:30 -0500 [I] IM: ---------- log start ----------
2014-11-03 09:01:30 -0500 [I] IM: All install checks pass
2014-11-03 09:01:30 -0500 [W] IM: Unexpected umask value for process: 0
2014-11-03 09:01:31 -0500 [I] IM: User does not have any processes that need to be closed.
2014-11-03 09:01:31 -0500 [I] IM: [install started]
2014-11-03 09:01:32 -0500 [E] RA: Unable to launch FPInstallHelper. Error = 'launch path not accessible'
2014-11-03 09:01:32 -0500 [E] RA:
Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FPInstallHelper':
NSFileCreationDate = "2014-09-24 23:00:11 +0000";
NSFileExtensionHidden = 0;
NSFileGroupOwnerAccountID = 0;
NSFileGroupOwnerAccountName = wheel;
NSFileHFSCreatorCode = 0;
NSFileHFSTypeCode = 0;
NSFileModificationDate = "2014-09-24 23:00:11 +0000";
NSFileOwnerAccountID = 0;
NSFileOwnerAccountName = root;
NSFilePosixPermissions = 2541;
NSFileReferenceCount = 1;
NSFileSize = 22784;
NSFileSystemFileNumber = 15958359;
NSFileSystemNumber = 16777218;
NSFileType = NSFileTypeRegular;
2014-11-03 09:01:32 -0500 [E] RA:
Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T':
NSFileCreationDate = "2014-11-02 19:47:04 +0000";
NSFileExtensionHidden = 0;
NSFileGroupOwnerAccountID = 0;
NSFileGroupOwnerAccountName = wheel;
NSFileModificationDate = "2014-11-03 14:01:31 +0000";
NSFileOwnerAccountID = 0;
NSFileOwnerAccountName = root;
NSFilePosixPermissions = 449;
NSFileReferenceCount = 8;
NSFileSize = 272;
NSFileSystemFileNumber = 15937588;
NSFileSystemNumber = 16777218;
NSFileType = NSFileTypeDirectory;
2014-11-03 09:01:32 -0500 [E] IM: [install failed: 30]
2014-11-03 09:01:32 -0500 [E] IM: Install failed with error code: 30.
2014-11-03 09:01:32 -0500 [I] IM: ---------- log end ----------
2014-11-03 09:13:43 -0500 [I] IM: ---------- log start ----------
2014-11-03 09:13:49 -0500 [E] IM: User has 1 process that needs to be closed before the Flash Player can be uninstalled.
2014-11-03 09:13:58 -0500 [I] IM: Uninstall Started
2014-11-03 09:13:58 -0500 [I] IM: [uninstall start]
2014-11-03 09:13:58 -0500 [I] IM: user authorized
2014-11-03 09:13:58 -0500 [I] IM: [file removal start]
2014-11-03 09:13:59 -0500 [I] IM: Did not find file '/Library/Internet Plug-Ins/Shockwave Flash NP-PPC' to remove.
2014-11-03 09:13:59 -0500 [I] IM: Removed file: '/Library/Internet Plug-Ins/Flash Player.plugin'
2014-11-03 09:13:59 -0500 [I] IM: Did not find file '/Library/Internet Plug-Ins/PepperFlashPlayer/PepperFlashPlayer.plugin' to remove.
2014-11-03 09:13:59 -0500 [I] IM: Did not find file '/Library/Internet Plug-Ins/Flash Player Enabler.plugin' to remove.
2014-11-03 09:13:59 -0500 [I] IM: Removed file: '/Library/Internet Plug-Ins/flashplayer.xpt'
2014-11-03 09:13:59 -0500 [I] IM: Did not find file '/Library/Internet Plug-Ins/PepperFlashPlayer/manifest.json' to remove.
2014-11-03 09:13:59 -0500 [I] IM: Did not find file '/Users/rlogan523/Library/Internet Plug-Ins/Shockwave Flash NP-PPC' to remove.
2014-11-03 09:13:59 -0500 [I] IM: Did not find file '/Users/rlogan523/Library/Internet Plug-Ins/Flash Player.plugin' to remove.
2014-11-03 09:13:59 -0500 [I] IM: Did not find file '/Users/rlogan523/Library/Internet Plug-Ins/PepperFlashPlayer/PepperFlashPlayer.plugin' to remove.
2014-11-03 09:13:59 -0500 [I] IM: Did not find file '/Users/rlogan523/Library/Internet Plug-Ins/Flash Player Enabler.plugin' to remove.
2014-11-03 09:13:59 -0500 [I] IM: Did not find file '/Users/rlogan523/Library/Internet Plug-Ins/flashplayer.xpt' to remove.
2014-11-03 09:13:59 -0500 [I] IM: Did not find file '/Users/rlogan523/Library/Internet Plug-Ins/PepperFlashPlayer/manifest.json' to remove.
2014-11-03 09:13:59 -0500 [I] IM: Removed file: '/Library/LaunchDaemons/com.adobe.fpsaud.plist'
2014-11-03 09:13:59 -0500 [I] IM: Removed file: '/Library/Application Support/Adobe/Flash Player Install Manager/fpsaud'
2014-11-03 09:13:59 -0500 [I] IM: Removed file: '/Library/Application Support/Adobe/Flash Player Install Manager/FPSAUConfig.xml'
2014-11-03 09:13:59 -0500 [I] IM: Did not find bundle receipt to remove.
2014-11-03 09:14:08 -0500 [I] IM: Removed file: '/Library/PreferencePanes/Flash Player.prefPane'
2014-11-03 09:14:08 -0500 [I] IM: Removed PrefPane preferences from within: ~/Library/Preferences/com.apple.systempreferences.plist
2014-11-03 09:14:08 -0500 [I] IM: [file removal end]
2014-11-03 09:14:08 -0500 [I] IM: [uninstall end]
2014-11-03 09:14:08 -0500 [I] IM: Uninstall Ended
2014-11-03 09:15:02 -0500 [I] IM: ---------- log end ----------
2014-11-03 09:24:52 -0500 [I] IM: ---------- log start ----------
2014-11-03 09:24:52 -0500 [I] IM: All install checks pass
2014-11-03 09:24:52 -0500 [W] IM: Unexpected umask value for process: 0
2014-11-03 09:24:52 -0500 [I] IM: User does not have any processes that need to be closed.
2014-11-03 09:24:52 -0500 [I] IM: [install started]
2014-11-03 09:24:53 -0500 [E] RA: Unable to launch FPInstallHelper. Error = 'launch path not accessible'
2014-11-03 09:24:53 -0500 [E] RA:
Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FPInstallHelper':
NSFileCreationDate = "2014-09-24 23:00:11 +0000";
NSFileExtensionHidden = 0;
NSFileGroupOwnerAccountID = 0;
NSFileGroupOwnerAccountName = wheel;
NSFileHFSCreatorCode = 0;
NSFileHFSTypeCode = 0;
NSFileModificationDate = "2014-09-24 23:00:11 +0000";
NSFileOwnerAccountID = 0;
NSFileOwnerAccountName = root;
NSFilePosixPermissions = 2541;
NSFileReferenceCount = 1;
NSFileSize = 22784;
NSFileSystemFileNumber = 15959214;
NSFileSystemNumber = 16777218;
NSFileType = NSFileTypeRegular;
2014-11-03 09:24:53 -0500 [E] RA:
Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T':
NSFileCreationDate = "2014-11-02 19:47:04 +0000";
NSFileExtensionHidden = 0;
NSFileGroupOwnerAccountID = 0;
NSFileGroupOwnerAccountName = wheel;
NSFileModificationDate = "2014-11-03 14:24:52 +0000";
NSFileOwnerAccountID = 0;
NSFileOwnerAccountName = root;
NSFilePosixPermissions = 449;
NSFileReferenceCount = 9;
NSFileSize = 306;
NSFileSystemFileNumber = 15937588;
NSFileSystemNumber = 16777218;
NSFileType = NSFileTypeDirectory;
2014-11-03 09:24:53 -0500 [E] IM: [install failed: 30]
2014-11-03 09:24:53 -0500 [E] IM: Install failed with error code: 30.
2014-11-03 09:24:53 -0500 [I] IM: ---------- log end ----------
2014-11-03 09:25:39 -0500 [I] IM: ---------- log start ----------
2014-11-03 09:25:39 -0500 [I] IM: All install checks pass
2014-11-03 09:25:39 -0500 [W] IM: Unexpected umask value for process: 0
2014-11-03 09:25:40 -0500 [E] IM: User has 1 process that needs to be closed.
2014-11-03 09:25:40 -0500 [E] IM: Install failed with error code: 17.
2014-11-03 09:25:40 -0500 [I] IM: ---------- log end ----------
2014-11-03 09:25:46 -0500 [I] IM: ---------- log start ----------
2014-11-03 09:25:46 -0500 [I] IM: All install checks pass
2014-11-03 09:25:46 -0500 [W] IM: Unexpected umask value for process: 0
2014-11-03 09:25:46 -0500 [I] IM: User does not have any processes that need to be closed.
2014-11-03 09:25:46 -0500 [I] IM: [install started]
2014-11-03 09:25:47 -0500 [E] RA: Unable to launch FPInstallHelper. Error = 'launch path not accessible'
2014-11-03 09:25:47 -0500 [E] RA:
Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FPInstallHelper':
NSFileCreationDate = "2014-09-24 23:00:11 +0000";
NSFileExtensionHidden = 0;
NSFileGroupOwnerAccountID = 0;
NSFileGroupOwnerAccountName = wheel;
NSFileHFSCreatorCode = 0;
NSFileHFSTypeCode = 0;
NSFileModificationDate = "2014-09-24 23:00:11 +0000";
NSFileOwnerAccountID = 0;
NSFileOwnerAccountName = root;
NSFilePosixPermissions = 2541;
NSFileReferenceCount = 1;
NSFileSize = 22784;
NSFileSystemFileNumber = 15959427;
NSFileSystemNumber = 16777218;
NSFileType = NSFileTypeRegular;
2014-11-03 09:25:47 -0500 [E] RA:
Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T':
NSFileCreationDate = "2014-11-02 19:47:04 +0000";
NSFileExtensionHidden = 0;
NSFileGroupOwnerAccountID = 0;
NSFileGroupOwnerAccountName = wheel;
NSFileModificationDate = "2014-11-03 14:25:46 +0000";
NSFileOwnerAccountID = 0;
NSFileOwnerAccountName = root;
NSFilePosixPermissions = 449;
NSFileReferenceCount = 9;
NSFileSize = 306;
NSFileSystemFileNumber = 15937588;
NSFileSystemNumber = 16777218;
NSFileType = NSFileTypeDirectory;
2014-11-03 09:25:47 -0500 [E] IM: [install failed: 30]
2014-11-03 09:25:47 -0500 [E] IM: Install failed with error code: 30.
2014-11-03 09:25:47 -0500 [I] IM: ---------- log end ----------
2014-11-03 09:27:01 -0500 [I] IM: ---------- log start ----------
2014-11-03 09:27:01 -0500 [I] IM: All install checks pass
2014-11-03 09:27:01 -0500 [W] IM: Unexpected umask value for process: 0
2014-11-03 09:27:02 -0500 [E] IM: User has 1 process that needs to be closed.
2014-11-03 09:27:02 -0500 [E] IM: Install failed with error code: 17.
2014-11-03 09:27:02 -0500 [I] IM: ---------- log end ----------
2014-11-03 09:27:07 -0500 [I] IM: ---------- log start ----------
2014-11-03 09:27:07 -0500 [I] IM: All install checks pass
2014-11-03 09:27:07 -0500 [W] IM: Unexpected umask value for process: 0
2014-11-03 09:27:07 -0500 [I] IM: User does not have any processes that need to be closed.
2014-11-03 09:27:07 -0500 [I] IM: [install started]
2014-11-03 09:27:08 -0500 [E] RA: Unable to launch FPInstallHelper. Error = 'launch path not accessible'
2014-11-03 09:27:08 -0500 [E] RA:
Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FPInstallHelper':
NSFileCreationDate = "2014-09-24 23:00:11 +0000";
NSFileExtensionHidden = 0;
NSFileGroupOwnerAccountID = 0;
NSFileGroupOwnerAccountName = wheel;
NSFileHFSCreatorCode = 0;
NSFileHFSTypeCode = 0;
NSFileModificationDate = "2014-09-24 23:00:11 +0000";
NSFileOwnerAccountID = 0;
NSFileOwnerAccountName = root;
NSFilePosixPermissions = 2541;
NSFileReferenceCount = 1;
NSFileSize = 22784;
NSFileSystemFileNumber = 15959587;
NSFileSystemNumber = 16777218;
NSFileType = NSFileTypeRegular;
2014-11-03 09:27:08 -0500 [E] RA:
Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T':
NSFileCreationDate = "2014-11-02 19:47:04 +0000";
NSFileExtensionHidden = 0;
NSFileGroupOwnerAccountID = 0;
NSFileGroupOwnerAccountName = wheel;
NSFileModificationDate = "2014-11-03 14:27:07 +0000";
NSFileOwnerAccountID = 0;
NSFileOwnerAccountName = root;
NSFilePosixPermissions = 449;
NSFileReferenceCount = 9;
NSFileSize = 306;
NSFileSystemFileNumber = 15937588;
NSFileSystemNumber = 16777218;
NSFileType = NSFileTypeDirectory;
2014-11-03 09:27:08 -0500 [E] IM: [install failed: 30]
2014-11-03 09:27:08 -0500 [E] IM: Install failed with error code: 30.
2014-11-03 09:27:08 -0500 [I] IM: ---------- log end ----------User named spyback gave me these instructions. Worked like a charm.
How to perform a "clean install" of Flash Player in Mac OS X -
Adobe Flash Player won't install on Mac OS X 10.6.4
I cannot get Adobe Flash Player to install properly on an iMac running OS X 10.6.4. I download the software, run the installer, it appears to install successfully but I receive an error message when I attempt to run a video on Safari: You need to upgrade your Adobe Flash Player to watch this video. When I view Library > Application Support > Adobe there is no Flash Player folder. What's strange is that Flash Player was working properly one week prior. My machine specifics:
Processor: 3.06 GHz Intel Core 2 Duo
Memory: 4 GB 1067 MHz RAM
Safari: Version 5.0.1 (6533.17.8)Hi, Solved your own problem, Cool
Thanks for the feedback, always helps.
eidnolb
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