Flash CS3 Activation in Vista Business 32bit

Question

I'm posting this here since I just don't know what else I can
do... Flash customer service seems to be clueless.
We have a volume license for 10 installs of Flash CS3 Pro.
We've installed 2 of these already on XP machines without any
problems at all. Next, I tried to install it on my 32bit version of
Vista Business. I've ran into issues here, and I had to download
the file from adobe in order for it to install properly (it would
not install from the DVD). In any case, I've got Flash CS3
installed on the Vista machine.
However, when I try to activate it using the serial number
provided, I get an error screen that says "Too Many Activations"
and it points me to where I can buy another key or enter a
different serial number. At first, we thought there was something
wrong with our license, but since then, two other people have
installed Flash CS3 on their XP machines using the same license,
and none of them have a problem. However, each time I try to
activate under Vista, I get the "Too Many Activations" error.
We've contacted the volume licensing department, and they
decided it was not a volume licensing error and gave us a phone
number of their tech support. We next called the tech support
department, and after many transfers, uninstalls, reinstalls, etc,
technical support decided it was not a technical issue and sent us
to the activation department. We then called the activation
department and they told us they do not deal with volume licenses,
and sent us back to the volume licensing department!
It seems pretty clear that Adobe has no clue how to fix this
issue, and no department is willing to even take a serious look at
it. On our final call to the volume licensing department, we spoke
for a while and they told us this issue will take a bit longer to
fix and that they will call us within two days. It has been 5 days
now, and it seems Adobe has decided to ignore us. This is extremely
frustrating.
If anyone has ran into this issue when attempting to activate
under Vista, and has a workaround, could you please post something
about it here? Thank you very much.

Answer 1

Here is a little update for anyone who may be experiencing
the same issue...
I was able to find the phone activation screen. In the screen
shot I posted above, you can click next while having the first
option selected. It will go to another screen that allows you to
select phone activation via "other activation options" link (or
something similar).
However...
I attempted to activate over the phone. The phone activation
failed, and I spoke to a person who determined that this is not an
activation issue. I was then transferred to the volume licensing
department (sound familiar? scroll up), and they said they do not
deal with activation, and transferred me back to the activation
department. The activation department again said it was not an
activation issue, and they attempted to transfer me back to the
licensing department... after I complained that they just keep
bouncing me back between the same departments, they again said that
they will escalate the issue, and will call me back (the EXACT same
response I received several days ago when I spoke to them). So,
again, I'm waiting for a phone call back from Adobe which will
probably never come. Good luck!